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Michelle Tolentino

5.0 (2 reviews)
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8 years ago

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8 years ago

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Royal Realty

Royal Realty

(140 reviews)

Downtown

Royal Realty's Michelle Lum changed my bad luck with property management and showed me that…read moreexperienced and professionalism still exists in this industry. She genuinely cares about her work and makes her clients a priority. After 3 months of vacancy, I switched PM's and hired Michelle to upgrade my kitchen and find tenants for my house. She understood the sense of urgency and with every conversation, she gained my trust and respect very quickly. With her extensive experience, she offered valuable insight, fiscal resolutions, preventative maintenance strategies, and went above and beyond my expectations, which is hard to accomplish, considering I am a PM and Realtor myself. She is intelligent, efficient, compassionate, and detail oriented. I am truly blessed to work with her and grateful for everything she has done for me.

The Airbnb property on the North shore was not properly shown in its pictures. The stairs are…read moredangerous and the bathroom is on the first floor. The only way to access the bathroom is by the stairs and those are a bit scary at night. The AC was off and the unit was hot. It took a while for it to cool down. There is no balcony, so the unit felt very confining. Please do a better job at the description of this unit as we felt deceived. I won't stay here again. I give this two stars just for the location. We ended up leaving mid stay on day 2 to a better place that was clean and well managed. We lost $1500 from this stay and we won't be reimbursed for any of this. This is how they hook you into the so-called contract.

Hawaii Military Realty - Broker in Charge, CPT Cameron Kucic, with owners David and Tonya Kucic and Ohana.

Hawaii Military Realty

(49 reviews)

We bought our home while we were still living on the mainland, so everything had to be done…read moreremotely. Choosing David was one of the best decisions we made. From the beginning, he made the entire process easy. He visited properties for us, sent detailed videos, answered our questions quickly, and kept us updated without us even having to ask. What stood out most was that we never felt pressured. David was always honest, fair, and professional. He explained everything clearly, answered all of our questions, and gave us the information we needed to make our own decisions. As a military veteran, he understands the PCS process and was also very knowledgeable about our VA loan assumption. Moving is usually stressful, but David made the entire home-buying process feel smooth and stress-free. When we finally arrived in Hawaii, there wasn't a single surprise. The house was exactly as he had described it, which says a lot about how thorough and transparent he was throughout the entire process. We completely trust David. Whether we buy, sell, or rent a property in Hawaii in the future, he'll be the first person we call. We highly recommend him. もしハワイでお家の購入を考えている方がいたら、Davidさんは本当におすすめです。とても優しくて丁寧に、最後までしっかりサポートしてくれます!

Cameron has the patience of a Saint. Anything I asked for, if it was within his power, he gave it…read more He has a lot of resources at his fingertips and it helped me a lot. I would highly recommend his services whether you need to buy or sell.

Soldier to Soldier Hawaii Realty

Soldier to Soldier Hawaii Realty

(6 reviews)

If I could do no stars I would. This company is the worse if this is how they operate. HPP…read moreProperty Listed by Patricia McClellan blatantly lied to my real estate agent and the Broker saying that "I asked her for the subject property lockbox information" just because I called to ask her if she "Patricia listing agent" could schedule a showing with me". Apparently, she has no interest in showing property and I do not appreciate the shake down of my agent for % fees just to schedule a showing for me to view a property she listed. This should be illegal. I understand the changes in new laws are confusing for all, but that does not prevent a listing agent from showing their own property when a buyer is already represented! Then to lie about a subject matter that was NEVER brought up or discussed makes matters worse. As a buyer who already jumped through all the hoops of having an agent and getting pre-Qualified is it the WORST feeling! Thank you to all the real estate agents who actually know how to do their job (working with me and my agent). As a buyer or seller I would NEVER recommend anyone use Soldier to Soldier Hawaii Realty. Not unless you want your home to sit on the market for longer than necessary with poor customer service/representation. IMO, this is the kind of behavior that tarnishes the real estate industry.

All I can say is you get what you pay for. Pay a little extra to your realtor and get what you…read morewant for the sale of your house or condo. We felt more could've been done to get what we wanted instead of settling on a price that was under our posting price.

Team Taparra - eXp Realty

Team Taparra - eXp Realty

(56 reviews)

Working with Justin and Team Taparra was one of the best experiences we've had in a real estate…read moretransaction. Their level of care, communication, and thoroughness truly made us feel like we were their only clients. In reality, I know they are incredibly busy but you would never feel that from the attention they give. The team kept everything organized and transparent through multiple forms of communication. They consistently summarized progress, next steps, and anything we needed to know in a clear and simple way. Their approach allowed us to stay updated without feeling like we had to manage or track every little detail ourselves. As full-time working parents with three young kids, that level of support and effective communication made a huge difference for us. We always felt supported, informed, and confident that things were being handled thoroughly behind the scenes. I would absolutely recommend them to anyone looking for a professional, highly organized team that genuinely cares about their clients.

I cannot say enough great things about Justin and his team of dedicated associates. From the…read moreintroduction, sale of property and the closing at title every step of the way their level of service to detail, communication, marketing strategies, patience and professional handling of delicate and challenging scenarios, his team maintain a very professional and effectives conduct throughout the entire process was such a positive experience. "They are on top of their game"...

Harosky Homes - Leian Harosky The Leader and Visionary of Harosky Homes.

Harosky Homes

(24 reviews)

Just wanted to take a moment to express my deepest appreciation to Harosky Homes and their…read moreincredible team for providing us with outstanding service throughout our house hunting and buying journey. This is my fourth transaction with them, and I can confidently say their service has improved tremendously since the first time I worked with them. They maintained constant communication, answered every question we had, and treated my family not just as clients--but as family. A special thank you to Ms. Leian and Ms. Marysol for the thoughtful and sweet gifts--we truly appreciate your kindness and generosity. Also, a big shoutout to Ms. Evalani, who ensured all our documents were organized and submitted on time. Her responsiveness and attention to detail didn't go unnoticed--kudos to her! I couldn't have asked for a better team to guide us through this journey. I will absolutely continue working with them in the future and recommend them wholeheartedly to anyone looking for a reliable and caring real estate team.

What truly set this experience apart working with Leian Harosky and her team was not just the…read morehonesty and straightforward communication, but the commitment that continued even after closing. I always felt I was getting real answers, no pressure, just transparency and care. What surprised me most? The events and educational sessions hosted after the sale. They didn't just help me buy a home, they've helped me understand how to protect my investment and plan for the long run. This is more than a transaction; it's a relationship built on trust and support. I am glad I attended Leian real estate education in Fort Stewart and now I owned a piece of paradise. Highly recomend. Leian Harosky and her team.

Michelle Tolentino - realestateagents - Updated June 2026

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