Doctor Bunek is a nice and good doctor but the staff here is so unprofessional and disorganized. The post op paper work they give you is clearly outdated and used for all procedures. My post op instructions has a phone number no longer in use. Everyone is nice but the level of disorganization feels like it can and will affect your health. The day of my dental procedure I called and asked if I was suppose to be taking an antibiotic the front desk told me that was not necessary. When I got to my appointment I asked again and the dental assistant and doctor were both pretty shocked that I was told I didn't need an antibiotic. From my experience the quality of your care here will be dependent on how proactive you are for advocating for yourself. read more

Great Care. Wonderful assistants. I had two teeth extracted, and an implant / post inserted. They're very sure the patient is comfortable. No problems whatsoever with admistrative staff. They're very helpful read more

The administrative staff at this office often make scheduling & other errors. As well I have been treated in disrespectful manner by more than one of them. I've repeatedly had to ask to speak with office manager and also with clinicians. What took place today takes the cake. The receptionist answering the phone responded to me in a snarky tone of voice when I asked to speak with office manager and then asked to have a call back from the clinician Dr. Bunek. & then she hung up LOUDLY on me. I phoned back 3 times but no one answered the phone. I'm waiting for a call back from both the clinician and the office manager. Until then I have paused all services. This marks the 2nd problem and 3rd problem overall my family has encountered with this provider. The sad part is I believe The clinical services are decent but they are compromised by inadequate incompetent administrative staff. Dear YELP Fam, what do you recommend I do? This is a high end high stakes oral implant business whose services inevitably result in a combination of payout from insurance (if you have good insurance - I have two) as well as out of pocket payment. I'm pretty nervous about the quality of care I've received this far. read more

My dental care as far as implant was acceptable. First 3 visits gum inflammation, possibly autoimmune disease was mentioned along with the need for a biopsy. During my third appointment I was completely numbed so requested the biopsy. I was told it would be done at my next appointment. This is alarming to me as one possible disease pemphigus resulted in a fatality for a dear friend 20 years ago. That was extremely rare and I was not afraid of that for myself but certainly wanted the situation checked out. I mentioned my concern to the doctor. My next appointment, I only saw a dental assistant, no mention of the biopsy. After my first visit I signed paperwork with estimate but was unaware of the details after exhaustion from three days of extreme pain and extraction of a molar. I was told I would be sent final cost before my next visit and left it at that. I received and signed advanced paperwork for $1800 for my implant. I was shocked when on leaving they asked me for $3800. During my procedure, I was told I might not need a sinus lift, it was my impression had I not had it my bill would've been less than $1800. The sinus lift did not seem complicated as it was explained they would simply push in more of the bone graft material to lift the sinus about one centimeter and was over in minutes. I asked to speak to someone about additional $2000 but had to be called. I received a call while at out of town at surgery appointment for my dog and could not speak to them. I decided I would talk in person when I went to my next appointment. At my follow up appointment there was no office person to speak to, but I was told a note had been left that I did need to pay the additional $2000 that day. I said I would like to pay installments I was told I would be sent a bill and I would be charged finance charges period . I was helped by a very kind clerk and felt sorry that she had to be put in this position My main concern is, although this amount will be possible for me. There are many people who would take months or longer to recover from such a financial misunderstanding. I was clearly told final cost would be sent to me prior to Implant procedure and did not even take copies of the in office estimate with me. I am distressed to think after the incorrect final cost paperwork they would not accept payment over several months. I am also at a loss about the lack of biopsy which I will need to follow up elsewhere. read more

I was referred to them by my dentist and I was very alarmed by several things with respect to their office policies. to begin with when I got there they asked me to sign approvals for imaging that would be $300- this was not mentioned as something I would need to do when I made the appointmen. second- they also said if I wanted to have a second doctor look at the images it was going to be another $300 when I said, according to HIPPAA regulatoons I would be able to take my films myself- the technician didn't even know what HIppaa was- and said that she would have to see what the office policy was. I expm to her several times that it was a federal law and didn't matter what the office policy was. I was horrified to find out that she didn't know hoops regulations- I have worked in health care and I do not feel comfortable in any office where everyone doesn't understand hips regulations . and then when I went to check out they tried to schedule me for an expensive procedure without asking if that is what I wanted to do next. I generally found the whole office staff lacking in any proper training for a medical office. the actual periodintist was nice enough and seemed to listen to my concerns but the lack of proper training with the general staff left me feeling uncomfortable with how they would handle any of my personal medical information. I looked it up and state regulations Indicate that everyone at any medical office, including dentistry, have to have regular Hippaa training which clearly they didn't have there. read more

Worst possible doctor. Dr. Buneck refused to make a diagnosis and/or consult without taking a 3d x-ray, which has to be out of pocket $200+. After the unnecessary 3d x-ray, Dr. Buneck recommended excessive extractions of 8 molars and periodontal surgeries on all sides plus implants afterwards. None of the service can be covered by insurance, and totals out-of-pocket $10000+. If you have to see Dr. Buneck, strongly suggest consider a second opinion at least. read more

There was some confusion around scheduling the appointment properly (ie, when the dentist was in Ann Arbor office), but other than that, everything was great. Very friendly, attentive, and informative staff for cleaning my teeth and Dr. Bunek was available to communicate a plan for protecting a vulnerable tooth in the future. read more

Eian Kouza his mother Monica Kouza. And you do have a patient by the name Eian Kouza. I surely don't know what you can do about this now. Also they haven't turned in information to insurance because I didn't get anything back! Writing this isn't helping me in anyway but if I save one person from being treated this way I'll be happy. read more

Dr. Bunek is the best for oral surgery. He is very nice and takes the time to explain the procedure. His staff are also nice and knowledgeable and do very well with explaining things. I have been to his office for a couple of procedures without any issues. The office is in a nice new location. Would highly recommend. read more

Dr. Bunek caused the highest level of pain I've ever experienced in a dentist office. It was while numbing me for a tooth extraction. Normally a patient gets a shot and the dentist waits awhile before giving the next shot. He waited *NO* time in between shots, each being very painful. He gave no explanation of his 'method' ahead of time. So there were about 4 shots in rapid succession. It was like torture which I've never forgotten. read more

Horrible! They only cared about their bottom line. They will nickel and dime you to death. Add on charges will suddenly appear on your bill without explanation. You will be brought in for an appointment only to find out that the Doctor did not make it in and so one of her assistants will review your x-rays and discuss your protocol. It was a joke. Run, don't walk from this business. BRUTAL is the only word that comes to mind. JBK read more

I wish I never had to meet these wonderful folks, but I'm glad that my dentist referred me to them for my implant. They were all really wonderful to work with and took all of the worry out of this procedure. I would definitely recommend this group of lovely, and gentle people to any of my friends and family. Dr. Katranji is warm, knowledgeable, skillful, and genuine. If you find yourself in the unfortunate situation that I was in, do yourself a favor and go here! read more

If you prefer a thorough explanation of your options rooted in research and experience then do not schedule an appointment here. I came here to fix an issue that I had with gum recession. I inquired about what might be causing the issue and if their office would be able to help. Dr. Misch told me it was hereditary and offered to add more gum tissue or give me really long crowns to cover the recession up (which I'm sure would look terrifying). I ended up seeking a second opinion and found out that my recession was caused by grinding due to ill-fitting crowns and that if I went ahead with the procedures proposed by this office I would have wasted time and money. I also felt they pushed their cosmetic services too much especially since I repeatedly told them I wasn't interested. read more

I really liked everybody I came in contact with from the front desk to the assistants and certainly Dr Misch was very friendly and professional explaining to me what my options were . Scheduling was very easy and accommodating and at the time of procedure everyone on the staff made sure I felt comfortable and walked me through the procedure so I knew what to expect. I would highly recommend to any and all looking for an oral surgeon. read more

Good luck trying to work out scheduling with them. The dentists are booked weeks and weeks in advance. They just dont have enough open slots and are very inflexible about changes to schedules. I had to make a last minute change to my appointment because my child was not well and the options I was given were to make it 2 day later which did not work for me or a day 8 weeks later. Not exactly the kind of experience I have had at other clinics. The staff is very unreasonable too. As other reviewers have posted, doctors are friendly. But the staff and scheduling made it an unpleasant experience for me. read more

I'm recently in the process of healing from my gum recession surgery and I must say what an AMAZING experience I received at Michigan Implants & Periodontics. I had my surgery at the Jackson location and Doctor Bunek did my surgery. He, the staff, and receptionist were polite, caring, and informative. They made me feel comfortable and I had a positive experience. I highly recommend him and his staff, very polite! Thank you again! read more

There are doctors who scare you and doctors who calm you down and make you feel at home. Dr. Misch is definitely the latter, and she is extremely good at her job which is even better. Whole procedure was like a breeze, and they do their best to adjust to my schedule. Highly recommended. read more

I recently had gum surgery. Dr. Misch and her staff were very courteous, caring, and professional. Dr. Misch first met with me to look at my teeth and gums. Then a procedure was recommended and soon performed. The office staff met with me and discussed before the procedure what my dental insurance would cover and what out-of-pocket costs I would need to pay. Any subsequent questions or concerns I had were quickly taken care of. I was a bit afraid of the procedure, but, after meeting with Dr. Misch I felt very comfortable and that the procedure was the right thing to do for long term dental health. Dr. Misch called me at home after the procedure to make sure I was doing O.K. I think very highly of Dr. Misch and would recommend her to anyone who needs a dental procedure. read more

I see Dr. Misch and have my dental cleanings through this office. They have the state of the art equipment and the cleanings are quick, efficient and painless. Everyone is friendly and warm and I learn alot everytime I am there. The focus on educating the patient is wonderful. Dr. Misch is a highly qualified professional and the procedure I had done by her was excellent pre and post operative! read more

Their new office is super nice and state of the art and everyone is so nice and friendly! I definitely recommend - I had to have gum surgery and get nervous around any type of "procedures" but they were very kind and considerate and made me feel comfortable. read more

I would highly recommend Dr. Katranji. I have had multiple procedures done by him and I can not speak highly enough about him. I have had many surgeries in my life (nearing 20) and have seen many, many doctors and Dr. Katranji and his staff are bested by no one. The receptionists, office manager, hygienists' are fantastic. They're incredibly personable, professional, and concerned for their patients' well being. read more

WARNING. As a healthcare worker myself, I get the feeling this office cares more about money than holistic patient care. At my very first visit, I was ushered into a small office to "discuss" the nearly $6,000 bill, before I even knew *why* I needed to have a procedure, or what my other options might be. After faithfully paying every cent of that bill (out of pocket), I just got hit with $16 in finance charges for missing a very recent office visit payment (I thought they were billing it to my insurance). It's really hard to trust that these clinicians actually want me to get better. I think they just see a young person with periodontal issues as a lifetime of revenue for their office. read more

This practice has a very unreasonable office staff when it comes to billing insurance. I was referred by my family Dentist for a consultation regarding one of my implants. I had my records and current film sent to MIP ahead of my scheduled visit. I saw Dr. Anderson, who was very professional, and she reviewed the x-rays and asked to have a look in my mouth. After outlining a few options, I was on my way and planning for the procedure. I was then billed for the entire cost of the visit even though I had Dental Insurance. It turns out that they billed my insurance for a "limited oral exam", which is what my Family Dentist did in order to make the referral for a consultation. The American Dental Association has a code and suggested charge for a consultation so both myself and my insurance company asked that they bill under this code. The office manager categorically denied our requests. She told me it wasn't MIP's problem that my Insurance Plan allows only one limited oral exam per year (most company provided plans are like this). She said she reviewed my visit and that I had received care consistent with a limited oral exam. She wasn't even in the room and the whole time spent with the actual Dentist was ~10 minutes. Dr. Anderson did nothing but look at the implant and studied my X-rays, which were provided by my dentist. I have sent them a registered letter requesting the billing code change, but have received no reply other than a past due bill. I have filed a Better Business Bureau complaint and they have not responded to the BBB either. I am now working with the Michigan Dental Association to try to resolve the issue. If you plan to use Insurance in any way with this provider, I suggest that you take your business elsewhere. This headache has taken way too much of my time and is incredibly petty on the part of MIP. read more