In May I started a new medicine. I was told my insurance did not cover the prescription. I paid $15…read moreout of pocket May to November, $105! In December I had the prescription filled at a pharmacy in DeWitt near my parents home. Guess what? The insurance did cover the medicine!! I was told by the pharmacy in DeWitt that West Michigan Pharmacy never even ran the script with a prior authorization and that is all it took to get it covered and for me to pay $1. I called WMP, Allison (pharmacist) told me she didn't even try because in 20 years as a pharmacist she had never seen it covered. What a lazy b***h. Her job is to count the correct pills and get insurance authorizations. And she did not take care of me as a patient. Also asked for my scripts to be transfered on December 15. It is January 15.....still waiting.

Dr. Zolotoy and Sarah Reed are wonderful! They each take their time with me, genuinely listen, and…read morei don't feel rushed so that they can get to their next patient. I feel they both truly care about what I'm going through. I cannot say enough good things about them.

They are fast. Had extra procedures done while I was unconscious which I did not approve of. They…read moreare difficult to contact and I will be forced to use certified mail to dispute charges.

I have received multiple lumbar spine injection procedures over the past several years at WMSC in…read moreBig Rapids, MI, and have always been highly satisfied with my care. The staff are friendly and professional, plus I have never had to sit in their waiting room more than several minutes before they bring me into their clinical area. My time is valuable, and I am glad that they understand that fact. Although they move things along very efficiently, I have never felt rushed. I come in, have my procedure, and get back to my life (pain free) until it is time for another visit. I have had my injections performed by both Dr Girish Juneja and Dr Roman Zolotoy and have been very satisfied with both physicians. Great care!

This doctors office is terrible! The office staff is rude on the phone and incapability of taking…read moreyour personal information. They charge us for a complete physical and no physical was done. If they truly did a physical on my husband like they are charging us for they would have caught the heart defect. The office manager Melissa is very unprofessional. The billing office is not much better. I have been dealing with a Kathy and Samantha there. They are unable to code the bill for the insurance. The sad part is that my insurance has called the office trying to help them with claim. These people are stupid. I think you would be safer going to your veterinarian. Please run!

From the owner: Michigan Primary Care Partners (MPCP) is an independent health care provider for primary care and…read moreinternal medicine for adults. We offer a comprehensive approach to your overall health focusing on a range of areas, including preventive care, mental health, aesthetics, wound care treatment, chronic care management, and more - in other words, whatever it takes to keep you healthy. If you're ready to experience care from a primary care physician who truly puts you first, request your first appointment with the team at MPCP today. We can't wait to join you as your partner in health.

Went with my gal to a difficult appointment today and I was very impressed with the concern and…read moretenderness they showed her. we are struggling through a rough situation and the staff is kind, soft spoken and very empathetic. highly recommend the doctor and even the ladies at the front desk.

I've been a patient for about 8 years. It is not uncommon for me to show up for my annual physical…read moreexam (scheduled months in advance) to find my physician absent. The office was aware the physician would be absent but did not inform me. Other than that important detail the health care was adequate.

Amy Roy and Dr. Camp are great. They listen closely and are supportive to my pain issues. I…read moreappreciate them all, the staff is great.

From the owner: Welcome To Advanced Pain Solutions Advanced Pain Solutions…read moreis a forward-thinking medical practice that provides pain management for adults living in and around Ionia, Michigan and at the Surgery Center in Grand Rapids. Led by Adam Camp, MD, the providers combine their expertise in anesthesiology and interventional pain medicine with compassionate and gentle care for each patient. They understand the toll that pain takes on a person's physical, emotional, and mental health. Every practitioner devotes time to listening and carefully explaining the details about your underlying condition and the best pain-relieving treatment.  Read More

Dr khan treats people like drug seekers been going to him for 5 months and it's almost 75 mile…read moredrive and he keeps you coming back he says try this med and try that med and nothing he suggested works so last trip there he wants me to go back to meds already tried that don't work this guy enjoys seeing people in pain and has no idea what he's doing

Lady called our Nursing Home looking for Respite Care and was EXTREMELY RUDE!!! I have never had…read moresomeone call here like that! Everything I said was wrong to her... "Ug.. Oh My God" she say's because I asked if she knew the name of the women she needed to speak to. "Carol the woman that never answers or calls me back". Extremely Unprofessional!! Wish I knew the woman's name that called, this is uncalled for to talk to anyone the way she talked to me when I have never spoken to the woman before! Phone Number That Called Us - 1 (616) 940-2662

Dr. Pullum and Dr. Bray are wonderful. They listen to you and explain everything as well as answer…read moreall your questions. The staff is all very friendly. I highly recommend them. I'm so thankful for all the help they have given me.

I recently met with an entire team of people from Orthopedic Associates of Muskegon. They were all…read moretop-notch. My EMG was performed by Dr. John Hawkins. He did a wonderful job both in the way he communicated and the way he performed the testing. Although this is a generally an unpleasant test, he made it much less so. Dr. Justin Jabara explained his findings and my MRI result in a very clear and concise manner while answering all of my questions and interruptions. As I moved along the chain I met with Dr. Christine Bowman. She made everything I was considering come together as a plan that I could digest with comforting knowledge for pre-operative, operative, and post-operative care and recovery. I am very happy to be working with such a great team of caring individuals. From the intake process through consultation, testing, surgery, office care and discharge; OAM is the best.

I had one of the most negative experiences I've encountered at a medical practice. As someone who…read moreworks in a private counseling and psychiatry office, I am very familiar with standards of patient care--and I can confidently say that the way I was treated here fell far below those standards. I sought care for a hand injury that had been managed conservatively for several weeks under the guidance of providers at my workplace. When my symptoms failed to improve and began worsening, I was advised to seek further evaluation at this facility. Upon arrival, I clearly explained my situation, including the treatments I had already been consistently following (ice, heat, ibuprofen, and a brace for nerve-related pain), as well as my anxiety due to past medical trauma. Unfortunately, the provider largely disregarded this information. I was advised to continue the same course of treatment I had already been following for four weeks, despite my repeated explanation that my condition was worsening. My concerns were not meaningfully addressed, and no alternative plan was discussed until much later. When the nurse brought in a brace, I explained it was the same type I had already been using without relief. The nurse acknowledged this and relayed it to the provider. Only then--after it was clear I was upset--did the provider attempt to revisit my care plan. Additionally, I was deeply uncomfortable with the lack of privacy and professionalism prior to even being seen. I overheard conversations about my case at the nurses' station, just outside my exam room, in a manner that felt dismissive and inappropriate. This contributed to an already distressing experience, especially given that I had communicated my anxiety and past trauma. At no point did I feel genuinely heard or supported until I became visibly upset. Compassion, attentiveness, and respect should not be reactive--they should be the baseline of patient care. As someone who works in healthcare myself, particularly in the mental health field, I find this experience both disappointing and concerning. Patients deserve to be treated with dignity, empathy, and careful attention to their concerns--especially when they are in pain and seeking help.

Hi, after reading the negative reviews, I feel badly for those folks and don't doubt their…read moreexperience. However, to counterbalance this, I have had no trouble with MPCP. Have used the one on Gilbert a couple of times with good service. Everyone was nice to me. Have gone to the MCPC in Canadian Lakes for years and have had good service. I sometimes have to wait for prescription refills, but their statement clearly says to allow up to 72 hours for refills. I try to do that, and find it reasonable. It takes a while to get an appointment for routine things, but that isn't any different than all doctors. They are all busy. If I am really sick, they will get me in. My husband has gone to the MPCP Pain Clinic on Gilbert for years and gets excellent service.

I rarely leave negative reviews, but this experience was concerning enough that I feel obligated to…read moreshare it. I attended an appointment as a caregiver for my mother. We arrived 15 minutes early, yet waited over an hour past the scheduled appointment time without being seen. The physician arrived after the scheduled start time, and there was no communication, update, or apology from staff during the delay. After being placed in an exam room, we continued waiting with no contact from anyone. When I attempted to check in at the nurses' station, staff did not acknowledge us. Given the length of the delay and the fact that I had taken unpaid time off work, we ultimately had to leave and reschedule. One purpose of the visit was to renew ongoing prescriptions. After rescheduling, I proactively requested refills to avoid interruption in care, especially given the uncertainty around being able to take additional time off work for yet another appointment. Despite this, I was told to wait until the appointment. This creates unnecessary risk for patients who rely on consistent medication access. I understand that delays can happen in healthcare, but the complete lack of communication, consideration for patient time, and refusal to provide continuity of care were disappointing. Due to this experience, we will be seeking care elsewhere.