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    Michigan Primary Care Partners

    1.0 (1 review)
    Open 8:00 am - 5:00 pm

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    10 years ago

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    Michigan Primary Care Partners

    Michigan Primary Care Partners

    2.4(5 reviews)
    11.4 mi

    Hi, after reading the negative reviews, I feel badly for those folks and don't doubt their…read moreexperience. However, to counterbalance this, I have had no trouble with MPCP. Have used the one on Gilbert a couple of times with good service. Everyone was nice to me. Have gone to the MCPC in Canadian Lakes for years and have had good service. I sometimes have to wait for prescription refills, but their statement clearly says to allow up to 72 hours for refills. I try to do that, and find it reasonable. It takes a while to get an appointment for routine things, but that isn't any different than all doctors. They are all busy. If I am really sick, they will get me in. My husband has gone to the MPCP Pain Clinic on Gilbert for years and gets excellent service.

    I rarely leave negative reviews, but this experience was concerning enough that I feel obligated to…read moreshare it. I attended an appointment as a caregiver for my mother. We arrived 15 minutes early, yet waited over an hour past the scheduled appointment time without being seen. The physician arrived after the scheduled start time, and there was no communication, update, or apology from staff during the delay. After being placed in an exam room, we continued waiting with no contact from anyone. When I attempted to check in at the nurses' station, staff did not acknowledge us. Given the length of the delay and the fact that I had taken unpaid time off work, we ultimately had to leave and reschedule. One purpose of the visit was to renew ongoing prescriptions. After rescheduling, I proactively requested refills to avoid interruption in care, especially given the uncertainty around being able to take additional time off work for yet another appointment. Despite this, I was told to wait until the appointment. This creates unnecessary risk for patients who rely on consistent medication access. I understand that delays can happen in healthcare, but the complete lack of communication, consideration for patient time, and refusal to provide continuity of care were disappointing. Due to this experience, we will be seeking care elsewhere.

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    Michigan Primary Care Partners - Ashley Goote, RPh - West Michigan Pharmacy

    Ashley Goote, RPh - West Michigan Pharmacy

    Michigan Primary Care Partners - Dennis Behler, PA

    Dennis Behler, PA

    Michigan Primary Care Partners - Patti Bell, FNP

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    Patti Bell, FNP

    Michigan Primary Care Partners - internalmed - Updated August 2026

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