I am not the original owner, but purchased a house that has a 3 and 2 year old solar system(s)…read moreinstalled by MSS. Don't have or won't give an "Owner's Manual", don't/won't give warranty details, inconsistent responses and incorrect technical responses, and gets "annoyed" by the multiple emails you send because they don't actually answer the questions in your email. Getting the solar switched to my accounts went pretty smoothly as well as initial conversations and questions. I am an engineer, so I like to understand how things work. In my defense I asked for an "owner's manual" that may explain the specific installation - which would have saved a ton of the conversation. I also asked why the two apps (Enphase vs Solark) shows over a 30% difference in production, which the sales person shared generic explanation several items such as line loss and conversion loss, etc. but nothing specific. The solar panels are on my roof and the "line" is like 20 feet to my basement and its not conversion lost because the Ephase app reports in AC and goes into the AC side of Solark. Most solar people I know are very in tune with their electrical production numbers, so I would think this level of discrepancy would be clearly understood. It was things like this that made me not really trust MSS. Then the leaks started happening. Leaks for 2 years in 2 different rooms, every time there was a melt. At first I thought maybe it was ice dams, but it even occurred in the winter when there was no ice build up yet. I asked if there was any warranty or what it was, but never got an answer..instead I got like 6 emails and quotes for a water leak test. Again - MSS - I only experienced leaks in the winter. Not during rain...so not sure what a water leak test would achieve. All I asked of MSS was what was their warranty (if any, since I am the 2nd owner), as I did not want to void any warranty. All I got in response was another suggestion for a $450 water test for leaks (once the weather was warm enough) - however, the leaks only happen during the winter melt and not during the summer rain. I ended up paying thousands to a different contractor to look into my leaks and even had them remove the ceiling of my room with the leaks. Ironically, the contractor happens to do work with MSS. They opened the ceiling up and found what they told me was obvious evidence that the Solar panels were causing problems. So I reached out to MSS and explained to them the "findings" and let them know that I had paid to open my ceiling up and asking if they would like to send a supervisor over to take a look. The response was really weird: No response for like 3 days, then I get an email or text saying that an appointment for a leak test has been scheduled. Again..it doesn't leak when it rains, only in the cold. then a few days later I get an email from some middle management guy. He didn't show any empathy nor did he even discuss my offer to come take a look. Instead - apparently he is a keyboard warrior and is able to do a thorough analysis and came to the conclusion that the leaking was due to pre-existing conditions because the unsecured wood blocking and rusty bolts were not "MSS standard operating procedures". This guy is the first trades person I have ever met who prefers to assess from a computer instead in person. He than questioned why I insist that MSS did an improper installation since my house rafters were 24" on center. I pointed out to him, that my rafters are actually 16" on center, and had he come and take a look, it would be pretty obvious. Also, the set diagrams that MSS drew up, shows over 17 Flashfoot2 installed not on the rafters. Again, he responded that those diagrams are merely suggestions and incorrect - which is interesting and I might have to check with my local building permit office. He stated that this will be the end of communications unless I want to pay for them to investigate...again I'm flying blind since they won't send me what the warranty is. And so I responded with a thank you and asked if I can at least get the warranty information if any...to find out I have been blocked. Finally got an email saying my warranty for installation is only 3 years and expired. I presented evidence that the contractor I paid for (who by the way actually works with MSS...lol) told me. I'm clearly not in a money grab, being that I've already paid thousands to investigate the leaks myself...because frankly even having a civil conversation with MSS is a chore. I just always like to give a company a chance to do the right thing.

Kyle and Tate did a super job repairing my solar inverter. Kyle was very thorough explaining what…read morewas done and showed me how to check to see if my system was functioning properly. Gerald B

Truly appreciated working with David from Stellar Solar through our project! Not only was he…read morewilling to work with our tricky family schedule, he iterated through our designs with me several times. As with any large project, unexpected hurdles come up -- and Stellar Solar was with us every step of the way through installation and turning our system on. We're incredibly excited to be using clean energy, and saving money on our monthly bills!

From the owner: Up to 30% off solar + battery storage through September 30, 2026 with our Energy Service Agreement…read more- from Michigan's most experienced solar installer, since 1998!

Jim came out same day and did a great job replacing a few outlets in my house. Would recommend!read more

Very responsive and helpful. Immediate call-back.read more

Solar King set me up with a nice looking 4.7 kW solar panel array. I worked mostly with Alex N. who…read morecame to my house twice to provide estimates and take roof measurements. The panel installer made things look good, and the electricians were fast and did nice work. Solar King took care of getting permits, inspections, and handling the Consumers Energy interconnect application.

Solar King worked with me to set up a 7.59 kilowatt system which should provide 100% of my power…read more They worked with me to use premium Panasonic HIT 330 panels, yet stayed within the state average cost per kilowatt for the system. I was impressed that they got the job done within the allotted time frame even though I was travelling and hard to reach for much of the time. The installation crew put all the panels up in a day and did an excellent and neat job. The panels are performing very well, and the electrician they contracted with to do the wiring also did an excellent job. I heartily recommend Solar King!

These guys fixed a problem that several before them couldn't find. In late August my oven stopped…read moreworking, yet my stove top worked. Choice Home Warranty had 5 servicemen and 1 (Pro Electrical) electrician out twice to see if they could fix the problem. Somehow the source of the problem wasn't found until AMS electrical came out, found and fixed the problem. Many thanks to Chad and Evan and the owner Phil Turner. You did a great job!!

I requested five recess lights, three light fixtures, and 14 new sockets installed in my home. The…read morecrew was courteous and did great work. There was a hiccup during the project, but the owner remedied the issue. I would use AMS again in the future.

Installed great system on my place. Super easy and well prepared. Would recommend for sure!read more

Low pressure sales, I had a couple questions so Anand was happy to come out a second time to…read morereasses and update the proposal. Very nice and professional crew. Reasonable pricing and good communication.

Posting here in case anyone is looking for information: it looks like North Coast Solar was…read moreacquired by Michigan Solar Solutions. The business line will redirect to this entity. To get a human being on the phone, hit option #1 (service for an existing solution) to get onboarded with the new team. Services and communication when they were active were great. There was no communication of the changing of hands, however.

So to be honest I have wanted to go solar for a long minute. With me only being 32years old and…read moretaking care of three kids and my wife on just my income I thought I was not able to do this. When I have spoke to Jimmy and for him to come out and explain how much I would save and how much I could reduce the mean energy company from getting my money was worth the effort. To have him look at what the other companies were trying to sell me and being honest on what i should get this made tons of sense. I just can't wait to have them install my new panels and start to take control of my energy cost. I'm looking forward to see what the future holds. I would highly recommend them any day of the week. I will update once everything is done. So second update. The panels were installed on September 30th and it looks great. Jimmy texted me to let me know what time I should expect the installers to show up. He even informed me that he would show up him self a little bit latter in the day to check on everything. They started around 9am in the morning. They introduced themselves to me and let me know what they were going to do and what to expect. As the day progressed they kept me informed and also were awesome to show me what they were doing and asking if I had questions on anything. My kids were watching them through the windows and everyone was so cool that they waved and smiled at my kids. Jimmy even showed up talked to me and what was really cool was to see that the owner had brought everyone lunch. They finished up around 5ish and picked up all of there stuff and made my place look like it was when they left. By far this was a awesome experience with the owner and the crew. To see everyone happy and enjoying there work that they do is amazing. Thank you guys for everything you have done for my family. I will highly recommend you to everyone I know.

I've had this system for years and out of the dozen times we've called for support, we've received…read moresupport 1x. They never call back and constantly kick us to another person who doesn't call back.

So this company did a commercial project for us and the equipment had a recall, and the company…read morethat replaced the recalled equipment went out of business. The Green Panel would not support fixing the problem without heavy charges. Ultimately, another company fixed the problem, but determined there were several issues with poor quality of installation in wiring and now over 10% of our panels are not performing after only 2 years. They also lost our documentation due to a fire or something, and no backup. Their follow-through, poor salesmanship, and ultimately a failed job in which the installation company essentially walked away is poor business, and I would not personally recommend this company to anyone installing large systems. I know of 2 other customers who ultimately had similar problems.

My fiancee and I decided to go solar because I was tired of paying high Consumers bills with my…read moremeager salary. I had heard of this company, their customer service, and their product. Basically everything was positive so after doing my research and reading reviews I contacted Danielle. Folks, no money out of pocket up front and they pay for everything to get you installed, up and running. I mean your permits and everything. Did I mention the 30% tax incentive? My electric bill through Consumers is usually $70 a month. My solar payment is $72 when I add that incentive to my balance (without adding it, the payment would be around $20 more). So you are bill swapping AND paying for your panels with the same payment. And no, a portion doesn't go to electric and a portion to panels. It's all one!!! Now, I ask you, HOW CAN YOU AFFORD TO NOT get solar to save you money but you will also help our environment. Help me to help our world be a better place with the BEST COMPANY for solar!!! Any extra power that you produce and cannot hold in reserves gets sent back to Consumers and you get credits for it. I'm not sure yet if they buy it back from you or if it offsets your gas bill. However I can't wait to find out!!! You WON'T REGRET YOUR DECISION, I promise you that. Thanks for your time, Debra Butler Bath, Michigan

From the owner: We provide the best prices on Solar in Michigan with a 100% customer satisfaction rating. We use…read moreonly the best equipment and stand behind our installs.

Fixed a problem quickly. Rapid service, affordable rates. Helped us reinstall a GFI socket for…read moreour new washer/dryer.

They came out and did a great job. They were able to complete the work quicker than expected. Very…read moreprofessional. Would highly recommend them to anyone.