Want to provide positive feedback to the installers of my new solar system by Kevin V, Devon R,…read moreSeth B, Tait B, Tony G, Evan Y, Christian S and Karl H. Arrived on time and efficiently installed the system despite some unexpected technical issues.

I am not the original owner, but purchased a house that has a 3 and 2 year old solar system(s)…read moreinstalled by MSS. Don't have or won't give an "Owner's Manual", don't/won't give warranty details, inconsistent responses and incorrect technical responses, and gets "annoyed" by the multiple emails you send because they don't actually answer the questions in your email. Getting the solar switched to my accounts went pretty smoothly as well as initial conversations and questions. I am an engineer, so I like to understand how things work. In my defense I asked for an "owner's manual" that may explain the specific installation - which would have saved a ton of the conversation. I also asked why the two apps (Enphase vs Solark) shows over a 30% difference in production, which the sales person shared generic explanation several items such as line loss and conversion loss, etc. but nothing specific. The solar panels are on my roof and the "line" is like 20 feet to my basement and its not conversion lost because the Ephase app reports in AC and goes into the AC side of Solark. Most solar people I know are very in tune with their electrical production numbers, so I would think this level of discrepancy would be clearly understood. It was things like this that made me not really trust MSS. Then the leaks started happening. Leaks for 2 years in 2 different rooms, every time there was a melt. At first I thought maybe it was ice dams, but it even occurred in the winter when there was no ice build up yet. I asked if there was any warranty or what it was, but never got an answer..instead I got like 6 emails and quotes for a water leak test. Again - MSS - I only experienced leaks in the winter. Not during rain...so not sure what a water leak test would achieve. All I asked of MSS was what was their warranty (if any, since I am the 2nd owner), as I did not want to void any warranty. All I got in response was another suggestion for a $450 water test for leaks (once the weather was warm enough) - however, the leaks only happen during the winter melt and not during the summer rain. I ended up paying thousands to a different contractor to look into my leaks and even had them remove the ceiling of my room with the leaks. Ironically, the contractor happens to do work with MSS. They opened the ceiling up and found what they told me was obvious evidence that the Solar panels were causing problems. So I reached out to MSS and explained to them the "findings" and let them know that I had paid to open my ceiling up and asking if they would like to send a supervisor over to take a look. The response was really weird: No response for like 3 days, then I get an email or text saying that an appointment for a leak test has been scheduled. Again..it doesn't leak when it rains, only in the cold. then a few days later I get an email from some middle management guy. He didn't show any empathy nor did he even discuss my offer to come take a look. Instead - apparently he is a keyboard warrior and is able to do a thorough analysis and came to the conclusion that the leaking was due to pre-existing conditions because the unsecured wood blocking and rusty bolts were not "MSS standard operating procedures". This guy is the first trades person I have ever met who prefers to assess from a computer instead in person. He than questioned why I insist that MSS did an improper installation since my house rafters were 24" on center. I pointed out to him, that my rafters are actually 16" on center, and had he come and take a look, it would be pretty obvious. Also, the set diagrams that MSS drew up, shows over 17 Flashfoot2 installed not on the rafters. Again, he responded that those diagrams are merely suggestions and incorrect - which is interesting and I might have to check with my local building permit office. He stated that this will be the end of communications unless I want to pay for them to investigate...again I'm flying blind since they won't send me what the warranty is. And so I responded with a thank you and asked if I can at least get the warranty information if any...to find out I have been blocked. Finally got an email saying my warranty for installation is only 3 years and expired. I presented evidence that the contractor I paid for (who by the way actually works with MSS...lol) told me. I'm clearly not in a money grab, being that I've already paid thousands to investigate the leaks myself...because frankly even having a civil conversation with MSS is a chore. I just always like to give a company a chance to do the right thing.

Truly appreciated working with David from Stellar Solar through our project! Not only was he…read morewilling to work with our tricky family schedule, he iterated through our designs with me several times. As with any large project, unexpected hurdles come up -- and Stellar Solar was with us every step of the way through installation and turning our system on. We're incredibly excited to be using clean energy, and saving money on our monthly bills!

From the owner: Up to 35% off solar + battery storage with our Energy Service Agreement - from Michigan's most…read moreexperienced solar installer, since 1998!

Installed great system on my place. Super easy and well prepared. Would recommend for sure!read more

Low pressure sales, I had a couple questions so Anand was happy to come out a second time to…read morereasses and update the proposal. Very nice and professional crew. Reasonable pricing and good communication.

Solar King set me up with a nice looking 4.7 kW solar panel array. I worked mostly with Alex N. who…read morecame to my house twice to provide estimates and take roof measurements. The panel installer made things look good, and the electricians were fast and did nice work. Solar King took care of getting permits, inspections, and handling the Consumers Energy interconnect application.

Solar King worked with me to set up a 7.59 kilowatt system which should provide 100% of my power…read more They worked with me to use premium Panasonic HIT 330 panels, yet stayed within the state average cost per kilowatt for the system. I was impressed that they got the job done within the allotted time frame even though I was travelling and hard to reach for much of the time. The installation crew put all the panels up in a day and did an excellent and neat job. The panels are performing very well, and the electrician they contracted with to do the wiring also did an excellent job. I heartily recommend Solar King!

Posting here in case anyone is looking for information: it looks like North Coast Solar was…read moreacquired by Michigan Solar Solutions. The business line will redirect to this entity. To get a human being on the phone, hit option #1 (service for an existing solution) to get onboarded with the new team. Services and communication when they were active were great. There was no communication of the changing of hands, however.

So to be honest I have wanted to go solar for a long minute. With me only being 32years old and…read moretaking care of three kids and my wife on just my income I thought I was not able to do this. When I have spoke to Jimmy and for him to come out and explain how much I would save and how much I could reduce the mean energy company from getting my money was worth the effort. To have him look at what the other companies were trying to sell me and being honest on what i should get this made tons of sense. I just can't wait to have them install my new panels and start to take control of my energy cost. I'm looking forward to see what the future holds. I would highly recommend them any day of the week. I will update once everything is done. So second update. The panels were installed on September 30th and it looks great. Jimmy texted me to let me know what time I should expect the installers to show up. He even informed me that he would show up him self a little bit latter in the day to check on everything. They started around 9am in the morning. They introduced themselves to me and let me know what they were going to do and what to expect. As the day progressed they kept me informed and also were awesome to show me what they were doing and asking if I had questions on anything. My kids were watching them through the windows and everyone was so cool that they waved and smiled at my kids. Jimmy even showed up talked to me and what was really cool was to see that the owner had brought everyone lunch. They finished up around 5ish and picked up all of there stuff and made my place look like it was when they left. By far this was a awesome experience with the owner and the crew. To see everyone happy and enjoying there work that they do is amazing. Thank you guys for everything you have done for my family. I will highly recommend you to everyone I know.

Let me start with the positive. Installation by the Detroit-based team was neat, well-done &…read morecompleted in a professional manner, which I previously posted on social media sites. However, after spending $52,804 for the installation of 43 Solar Panels in 2023 & $16,430 for three Storage Batteries in 2024, or a total of $69,304, we have not seen a beneficial decrease in our electrical expense. Our electrical expense for the first six months ending June 30, 2022 and June 30, 2025 was $1,968 & $1,242, respectively, or approximately $3,936 & $2,484 on annualized basis, which is a reduction of only $1,452. On a straight line basis, it's going to take 47 years to justify the expense of our solar system. We've been accused of using more electricity (not true; in fact, we use less electricity, since we are more energy conscious). Strawberry Solar and their product partner Enphase were responsive at first, making adjustments here and there. Now, jStrawberry Solar has gone radio-silent. Every time we reach out to Strawberry Solar, the response is "I'll look into it over the weekend" or "everything has been a bit hectic lately; I have you on my list and I'll dig into it soon". I spent my entire professional career selling banking services. You service your existing customers first. You be the judge. Don't waste your money.

This Detroit based crew was professional, informative and efficient. They took time to proactively…read moreeducate us during our research period and explained comparative quotes with ease. In writing, the kept us informed and completed all necessary net metering paperwork and permits. They stayed true to their timetable and pricing estimate. In conjunction with the local electrician, installation was seamless and beautiful when compared to other homes I've seen. I'm pleased!

Poor support of our 68 panel solar system. after 13 months one of 2 inverters went bad. it took…read moreover 6 weeks for Srinergy to install the new one. it was Warranted and no charge but we lost all that solar power on 1/2 our system. Solar Edge the manufacturer noted that it should have been done a lot quicker by Srinergy. then May 30, 2016 one panel stopped performing followed by 2 more by end of June. and then 2 more by summer end. We had a construction project on our roof this summer and moved 20 panels and then reinstalled them when the roof was completed. However only 1 of the failing panels was moved, the other 4 were never touched !!! They had a chance to fix 3 of the non functioning panels when they did the reinstallation. Solar Edge sent replacement parts under warranty immediately. Now, here it is the last of October and the parts are STILL NOT INSTALLED by Srinergy. Horrible ! All that Summer Solar energy LOST !!! The General contracter of our expansion quoted. " The Subcontractor [Srinergy and Slam Hammer] charged $5000 to move and reinstall 20 panels. I'm not sure those guys knew what they were doing. they look incompetent ! It seems very high priced and still they left panels not functioning"

From the owner: Srinergy is a clean energy technology company with design and development capabilities, providing…read moreturn-key solar energy solutions for utility, commercial and industrial customers. We had great success in carving out a specialty niche for ourselves, and have earned an excellent reputation within the industry for reducing energy costs and reducing the carbon footprint for our customers. We continually seek out the latest technologies in solar energy generation and storage as such, have formed strategic partnerships with companies in these areas to complement our offerings. Srinergy has extensive experience in working with utility companies for interconnection requirements and have successfully grid connected solar projects. Srinergy is passionate about what we do on a day-to-day basis and that passion translates into going the extra mile and maintaining our goal of exceeding our customers' corporate sustainability goals in all that we do.