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    Spark Building Energy Solutions

    5.0 (2 reviews)
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    3 years ago

    Installed great system on my place. Super easy and well prepared. Would recommend for sure!

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    7 years ago

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    Michigan Solar Solutions

    Michigan Solar Solutions

    4.0
    (8 reviews)

    Kyle and Tate did a super job repairing my solar inverter. Kyle was very thorough explaining what…read morewas done and showed me how to check to see if my system was functioning properly. Gerald B

    I am not the original owner, but purchased a house that has a 3 and 2 year old solar system(s)…read moreinstalled by MSS. Don't have or won't give an "Owner's Manual", don't/won't give warranty details, inconsistent responses and incorrect technical responses, and gets "annoyed" by the multiple emails you send because they don't actually answer the questions in your email. Getting the solar switched to my accounts went pretty smoothly as well as initial conversations and questions. I am an engineer, so I like to understand how things work. In my defense I asked for an "owner's manual" that may explain the specific installation - which would have saved a ton of the conversation. I also asked why the two apps (Enphase vs Solark) shows over a 30% difference in production, which the sales person shared generic explanation several items such as line loss and conversion loss, etc. but nothing specific. The solar panels are on my roof and the "line" is like 20 feet to my basement and its not conversion lost because the Ephase app reports in AC and goes into the AC side of Solark. Most solar people I know are very in tune with their electrical production numbers, so I would think this level of discrepancy would be clearly understood. It was things like this that made me not really trust MSS. Then the leaks started happening. Leaks for 2 years in 2 different rooms, every time there was a melt. At first I thought maybe it was ice dams, but it even occurred in the winter when there was no ice build up yet. I asked if there was any warranty or what it was, but never got an answer..instead I got like 6 emails and quotes for a water leak test. Again - MSS - I only experienced leaks in the winter. Not during rain...so not sure what a water leak test would achieve. All I asked of MSS was what was their warranty (if any, since I am the 2nd owner), as I did not want to void any warranty. All I got in response was another suggestion for a $450 water test for leaks (once the weather was warm enough) - however, the leaks only happen during the winter melt and not during the summer rain. I ended up paying thousands to a different contractor to look into my leaks and even had them remove the ceiling of my room with the leaks. Ironically, the contractor happens to do work with MSS. They opened the ceiling up and found what they told me was obvious evidence that the Solar panels were causing problems. So I reached out to MSS and explained to them the "findings" and let them know that I had paid to open my ceiling up and asking if they would like to send a supervisor over to take a look. The response was really weird: No response for like 3 days, then I get an email or text saying that an appointment for a leak test has been scheduled. Again..it doesn't leak when it rains, only in the cold. then a few days later I get an email from some middle management guy. He didn't show any empathy nor did he even discuss my offer to come take a look. Instead - apparently he is a keyboard warrior and is able to do a thorough analysis and came to the conclusion that the leaking was due to pre-existing conditions because the unsecured wood blocking and rusty bolts were not "MSS standard operating procedures". This guy is the first trades person I have ever met who prefers to assess from a computer instead in person. He than questioned why I insist that MSS did an improper installation since my house rafters were 24" on center. I pointed out to him, that my rafters are actually 16" on center, and had he come and take a look, it would be pretty obvious. Also, the set diagrams that MSS drew up, shows over 17 Flashfoot2 installed not on the rafters. Again, he responded that those diagrams are merely suggestions and incorrect - which is interesting and I might have to check with my local building permit office. He stated that this will be the end of communications unless I want to pay for them to investigate...again I'm flying blind since they won't send me what the warranty is. And so I responded with a thank you and asked if I can at least get the warranty information if any...to find out I have been blocked. Finally got an email saying my warranty for installation is only 3 years and expired. I presented evidence that the contractor I paid for (who by the way actually works with MSS...lol) told me. I'm clearly not in a money grab, being that I've already paid thousands to investigate the leaks myself...because frankly even having a civil conversation with MSS is a chore. I just always like to give a company a chance to do the right thing.

    Active Energy Engineering

    Active Energy Engineering

    4.2
    (5 reviews)

    We bought our late 90s built home in 2012, and it only had a standard (at the time) 6-inches of…read morepink BATT insulation in the attic. So, our furnace has been working harder and more frequently to keep the house adequately heated for the past several winters. We finally got fed up of this lack of additional barrier between us and the cold outside. I was inspired by Consumers Energy offering a rebate check when insulation is upgraded by an approved vendor. I found AEE as the only Gold-star rated, licensed and insured installer in my area and approved by Consumers Energy. They earned their stars and stripes. I set up a free quote with the straight to the point and knowledgeable company owner, John. He explained his recommendations for adding about 11-12in.of fiberglass/wool blend blow-in insulation into the entire attic for a total of 17-18in., as well as having his field manager and caulk expert Mark seal all our windows and doors. He left me with a competitive quote and let me take long as I wanted to think on it and get other quotes. After a few quotes - my gut instinct gravitated me to AEE. I wanted to 'Art of the Deal' a bit with John to bring his quote closer to another competitor's. He was fair in working with me. We struck a deal. His 2-man insulation team came to our home around 10am and worked until about 4-5pm thoroughly insulating my attic. His field manager and caulking expert Mark did a great job sealing all the windows and doors for air leaks in a matter of 1-2 hours tops. They went above and beyond my expectations and were honest fellows. At one point when they realized they slightly undershot the amount of product needed for the job - they went and got more product to complete the job. John was a man of his word - he honored the contract without trying to work in the marginal unforeseen product and labor. They were thoughtful enough to blow some extra insulation into the space above our toddler's bedroom - which is definitely the problem area with our climate control. The workers used slip covers on their shoes and used towels to keep hoses from damaging walls. They vacuumed and cleared all waste after their work. Fast forward a week, and I will tell you that this was one of the best upgrades we have done for our home. The disparity in climate and cold drafts in different areas of our home is way better now. Upstairs is improved, the den stays toastier now, and the kitchen side of our house now holds heat better. A marked difference in the radiant heat comfort throughout the house. It is no placebo effect. The furnace is able to drive the temp up quicker, then the temp holds better and drops slower. So the furnace does not have to stay on as long of duration, and the interim between it firing up has increased. Savings on gas, and less wear and tear on the furnace too! Wish I had done this back when we bought the home. Better late than never. Highly recommend AEE. Just follow the simple steps I detailed above, get the work done, and get that rebate. You will have a top notch upgrade, at a great bottom line price. Two thumbs up!

    AEE engineers came to my house and identified areas of improvement that I frankly would never think…read moreare a problem. I had an extensive energy audit performed, indoor air quality check, insulation installed, window caulking, rim joist seal/insulation, thermometer replacement, and various other home improvements. This was after the cost vs. benefit was explained to me with the supporting data. Once everything was completed, they walked me through the utility company rebate and tax credit process to ensure I received the full benefit of all work performed. Ultimately, I made money from the inspection and walked away with a house that was significantly more energy efficient with lower utility bills. It's a shame that it's so rare to find great companies with great people nowadays. AEE (John and Mark in particular) were super professional, friendly, polite, and extremely knowledgeable. It was an absolute pleasure working with them and I was able to learn quite a bit. These guys are not your typical salesmen, they are subject matter experts and come with only the highest of recommendation from me!

    Spark Building Energy Solutions - solarinstallation - Updated August 2026

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