Time of this pandemic get it is better to wait a little longer to ensure the safety of I do Believe that service that is provided as well worth the wait and appointments are done in a timely matter I would recommend this Company. Upon a little reading and thinking back I don't know if I should be pleased or should maybe think a little more about their payments and how they got a deal for parts! read more

Scammers - Buyer beware!! They told us we could have the parts installed locally by a professional and they would still qualify for the rebate. We were told they did not have to be installed by them so we ordered the parts. NOW we find out when we go to submit for the $150 rebate that we were LIED too. They had to install the parts for them to qualify for the rebate. We don't live anywhere near Saginaw and would not have purchased the parts from them if we knew they had to install them to qualify. We called Michigan Truck and Spring when we found out the Rebate would not qualify now and we were out $150. When we asked for the Manager's name so we could speak with him we were told they were not at liberty to give that information. Since they received payment for the parts they did not care that they had lied/scammed us out of $150. VERY POOR BUSINESS PRACTICE! read more

I found truckspring online while searching for a part number for a bushing nowhere and I mean nowhere had. I sent them an email and was responded to prompltly with not only the part numbers but all information I needed. The dealer, local parts sores, nowhere had them or any information on them and always was trying to push bigger parts to replace the job. Thank you for your service read more

Springs were ok but not great customer service. Ordered 2 springs and needed them ASAP. They got separated during shipping and one ended up finally arriving 2 weeks late! They could have done a number of things to help us out but chose not to. Said it was UPS' problem. Will never do business with again. They don't care about their customers. read more

Don't bother with these folks. Shipping department is s joke. I have a dispute with them. They sent me an email stating no matter what there shipping company says they will be refunding all of my money. A few days later they send another email stating they have researched my complaint and will not refund my shipping. Who makes a commitment and then does the research? Complete clowns. And Bob in shipping is the worst. He said he was incharge and would not transfer me to anyone else. If I don't like the outcome tuff. I stated I was going to dispute my order with my cc company and that's when the conversation ended. What customer service. These people are morons. If they would of first stated they needed time to sort out the details I would of been fine. Instead they assure me a full refund and then days later back peddle. Beyond that they are very unprofessional once you have an issue. Seem great leading up to the sale. But not the case. I'd shop some where else. read more