This is a bit late this happened in 2025, but I needed time to assess what was going on with the…read morecars. This is more detail for my Dec 22nd, 2025 review. I have 2 cars both were being serviced at Leon's and for regular service I liked them, good customer experience up front. However, I took my 95 Toyota Land Cruiser in with 2 issues a suspected fuel leak (we could smell fuel in the garage when you opened the door) and it was running rough, more so when it was cold. Leon's looked at these problems and said they could not find either one. About the same time I took my 2001 Subaru Outback to them about an overheating problem and the guy from the shop came back with a big list of repairs to fix the problem even though I told him this car was a car I was not going to pay lots of money to repair. So with no solution for either car I looked for and found a shop in Arcata. The Land Cruiser went in first. On the first day he dropped the fuel tank and found that the line to the emergency break had worn a hole in the top of the fuel tank and it was leaking. He fixed it and looked for the other problem, it took him a bit longer but not much and he found the number 5 spark plug cable was periodically arcing to the exhaust pipes. So here is the significance of that, Leon's let me drive the car out of there shop with an active fuel leek and an active ignition source should the fuel get close to it. I was not pleased. Then I took the Subaru to the same shop in Arcata and in less than a day he said he found the connector to one of the fans that go on when the radiator gets too hot was not securely connected. Infer what you want from this but one thing is for sure Leon's should have caught the loose connector. Both cars now seem to be running just fine. So why did I not rate them a 1? Well initially I rated them much higher. When I came here for oil changes and tuneups the customer service at the front desk was great and this is where most auto repair shops drop the ball. I assumed that the work in the back followed the same pattern, but this turned out to be a bad assumption. So they could be good for regular maintenance, but I would not go there for anything tricky.

Worst customer service I have ever received. Left an appointment disrespected and frustrated…read more I like to say good things whenever possible, so first the good: Scheduling appointment was great. I immediately put the appointment into my phone with alerts, but when I showed up, they had me down for the following week. Honestly, I have a reputation for being in the right place, early, like I was that day. Maybe it was my rare mistake, maybe it was theirs, or maybe just a simple miscommunication - fine, moving on - wasn't upset about it, demanding, or anything. The good part was that the owner checked with the foreman who said they could squeeze me in. Very nice, unexpected, and I thanked her. Then things went off the rails. She said no time for an oil change, which I was fine with. However, I said my coolant was a little over-filled and power steering fluid was low. She got snippy with me in a bad way saying she was already squeezing me in. I wasn't demanding anything, and it was a 5 minute job. If she had politely explained that it wouldn't be possible today, I would have accepted it, no problem. I said "sorry, it was just a question." She snatched the paperwork away, grinned at me in a angry way and asked if I wanted to leave. How incredibly over the top and insulting. She added, "because you seem unhappy." I said "you seem unhappy. It was a simple request. Not a demand." She was clearly angry and reiterated that she was doing me a huge favor already (although I think the scheduling issue was on them). Her tone and actions were way, way out of line and totally unacceptable, especially considering how minor the request was. So I calmly said, "This is unfair treatment and unprofessional" and left, which I think was pretty fair. I called to speak to the manager, which I think I have only done once before in my entire life. She answered and passive aggressively said, "sorry, I'm the owner. Leon was my dad." She made no effort to make it right. And she was edgy from the very start too. The whole interaction was so unprofessional, hostile, and I'm shocked by it. Probably the absolute worst business interaction of my entire life. I have never written a negative review before, but this is well-deserved. Do not go to Leon's.

Very happy with the service. Eric was very professional, gave me an estimate ahead of time and…read morecompleted the service with excellent results. I highly recommend this station for your car services

E & B recommend another auto repair business because E & B knew which auto repair business did the…read moretype of repair I needed. It turns out that special equipment and knowledge is needed to make the repair my car needed. Thank you E & B!

Ryan helped us out big time! We had a few issues coming into town from Highway 36, and before we…read morewent into shelter cove we stopped at Redwood service. Ryan came right out and took his time fixing our break issue. He was incredibly friendly and knowledgeable. Wouldn't have made it to our destination without his help.

We ran into Ryan while we were lost in the middle of a mountain pass in the Kings Range wilderness…read more We caught him in the middle of a job, but he helped us make it out to the main road safely. He was as helpful and supportive as possible while we got our little VW Jetta out of the tight gravel switchbacks. We highly recommend this company to anyone who needs help. We are truly grateful that we had Ryan on our side during our time of need.

Good service. Friendly staff. Reasonable prices. What else…read morecan you say about a car repair place. Just wish they had a place to sit and wait when they are "almost" finished with your car.

What a jerk. Our VW alternator died, we were towed to his shop in the middle of the night. When he…read moreopened, he refused to work on VWs. Did not even try to be helpful. Had his 3 mechanics push me out of his large driveway/parking area into a street that had no parking at anytime. Rude and unhelpful. Pretty much the only game in town. Had to be towed 60 miles to Eureka. A zero star option would be more accurate.

Excellent service, honest, great value…read more Went to the other shop in Redway and got charged $200 for an oil change and reviewing a check engine light. The check engine light led to a quote for a $950 tune-up to fix my misfire problem. Decided I was getting the "new guy in town" treatment and tried out South County to see if I could get a better deal. James fixed it for less than half of what I was quoted from the other shop and had it running better than it had ever run the next morning. They are busy (with good reason), so they may not be able to get to you right away, but they're fast and don't make promises they can't keep. I highly recommend them, and would give them 10 stars if I could.

James was great, helped us fix a computer glitch in the car and sent us on our way. Honest and…read moreattentive and fast.

Quick Quality service! They offer honest service and do not try to over sell customers. Very…read moreknowledgeable & cordial customer care. I highly recommend it!

Good family run business. Honest, reliable oil changes.read more

Super trustworthy, wonderful service! - their also going the extra mile to carefully make sure…read moreeverything's done just right. Straightforward and up front conversation before, during and after repairs. Reliable and fast. We will definitely use Mark Kelley and his crew members we've dealt with again.

I have personally known Jason for 20+ years and highly recommend him to friends, family and…read moreneighbors. He is very knowledgeable and professional. He is very versatile and can handle anything all the way from a Wilwood brake conversion on my prized 1966 Mustang to repairing axle seals on our 2010 Grand Marquis. High quality work at very reasonable pricing.

Wow. My family was passing through on the way back from a vacation when our small trailer blew a…read morewheel bearing. After calling around and getting robotic responses from other places like: "3 hour wait", "come back tomorrow", etc., I called Graviers. They had a different, much welcomed human-response of concern. They cleared out a bay for us immediately and ran down to the parts store who luckily had what I needed. Within 25 minutes, TOTAL TIME, we were rolling again. Thanks again guys! :D

My auto repairs here have been very disappointing. My vehicle was in for the same leak 6 times to…read moreno avail, resulting in a $3000 repair. Other repairs have failed within a short time. On the positive side, they finish scheduled appointments on time, making them a great place to get an oil change or flat tire repair. Other than for these basic things, I would not recommend this shop.

We were passing through & had a code come on. The woman working there checked it for free & was…read morevery helpful.

This place is great! My clutch went out in southern humboldt and I had it towed here. They fixed it…read moreand drove it back to me way ahead of schedule. Fair pricing and excellent service. Will definitely continue getting work done here. Thank you!