I initially waited two years before I felt comfortable to go and give Melissa a try to do my eyebrows. I don't just go to people without doing my research. After reviewing her page and watching her progress over the years I finally mustered up the courage to make an appointment and meet with her back in 2018. I didn't need a touch up until the summer of 2021 and that is when I contacted her through Instagram as I had done before. However, she no longer personally talks to her clients anymore. She no longer reaches out to them as she did before. A receptionist messaged me and told me I would have to wait until the beginning of 2022 to even schedule an appointment. I thought by then I could schedule for anywhere between January to March since I had waited so long. However the few times that I tried to even schedule an appointment I was then dismissed as though I wasn't willing to wait and I was given a list of other people I could go too. I never asked to see anyone else or for their information. It is very dismissive of me as a loyal client. The receptionist was not only snarky to me before, in person months back but again snarky and unprofessional with me on the phone. When I called her out on her behavior she was in denial and took no responsibility. Kathleen Coffee is rude, snarky, pretentious, and unprofessional. I have been waiting since August to meet with Melissa but after how I have been treated by her receptionist I would rather go to Houston and get them done by someone who would not treat me like this. After waiting this long patiently and being easily dismissed as though I don't matter as a client. All I needed was to actually schedule an appointment back in August and now I'm being told I can't even make an appointment until May of 2022 when I have already been waiting since last Summer of 2021. I no longer can recommend this place due to how they will treat you as a person regardless of how long you wait. I received no personal contact from Melissa and would have rather communicated with her than her rude receptionist or someone else for that matter. I highly recommend avoiding this location based on the poor service and lack of professionalism. I completely wasted months of my time waiting to even try and schedule an appointment in her books. Please don't waste your time, go else where. Melissa no longer contacts her clients herself. I couldn't even schedule an appointment, so I doubt anyone will even be able to schedule a consultation. I highly recommend you go else where before you decide to wait and waste your time only to be mistreated unprofessionally by a snarky receptionist. read more

I'm so excited that I found out about this Salon!! Not only is it a beautiful Salon, with great decor and also very clean!! But everyone that I came in contact with, was very nice and helpful! I'm so thankful that I found out about microblading and Melissa Smith!!! She is AMAZING!! I have already referred several people to her, and will continue to do so!! She is very knowledgeable about microblading and pays close attention to every detail! I can't say enough good about Melissa Smith and my entire experience! read more

This place is amazing. Melissa Smith introduced me to microblading and I will highly recommend her to anyone looking into these services. Her salon is extremely clean, and she is a detail oriented professional who was a pleasure to meet. Looking into semipermanent makeup procedures can be very difficult and stressful. She made my experience a great one, met my expectations and informative with my questions. I am in love with them!!! read more

Melissa did a really good job! she has a talent!!! i'm so glad i found her on facebook. her work is very neat and she is very friendly. she always asks how you're feeling during the session. This is only my 1st session and it already looks great! next month will be my 2nd sesh and i can't wait to see the final result when it's all healed up. Melissa thank you so much for giving me beautiful brows! read more

Melissa is a highly skilled artist and very cool person! I love my brows more than I can express! They look so natural and make me look younger and more rested - who doesn't want that?! I chose Melissa because I had seen her work first hand on a friend, and I'm so glad I did. She focuses on every tiny detail to ensure the best possible outcome. Could not recommend her more enthusiastically! read more

Melissa is a miracle worker. I did not do my research and went to a PMU artist locally who absolutely butchered my eyebrows and Melissa has worked with me over the past year or so to correct it. I couldn't be happier with the results. She has always been so kind and helpful whenever I have any questions. I will never let anyone else touch my brows! read more

Microblade Pensacola has a new location Downtown Pensacola and it is so cute! The vibe in there is so perfect and peaceful. Melissa Korel is an absolute artist!! I followed her on Instagram for years and she is so insanely talented! @microbladepensacola read more