In 2019 we renovated a home in Neptune Beach. We hired Home Core for the renovation. They hired A…read moreand B Flooring to install LVP in the home. We noticed that the planks would move and had gaps appear in the joints. Being that it was a rental home we had to wait for the home to be unoccupied to address the problem. It has now gotten so bad that some of the planks have cracked and buckled. We thought it was a product issue and had Floor and Decor send a person to evaluate the product. In their report they state that there is nothing wrong with the product, but instead that the LVP was installed improperly. This was brought to the attention of A and B Flooring and they are refusing to replace the floors stating that it is outside of their one year workmanship warranty, and Home Core is also refusing to take ownership of the problem caused by a sub they hired. The best that they will offer is to "work with us" on getting the floors replaced, however they still have yet to give us a quote on the cost of replacing the floors. They stand by their statement that they will only cover the floors for one year after installation. I would not recommend using Home Core. They don't stand behind the work that is done on their projects. I will happily remove this negative review if Home Core steps up and does the right thing by taking responsibility for the poor subs they hired.

Project - $400K add on and remodel to $600K home…read more Quality Average The final product feels like a new apartment rather than a million dollar home. Mistakes: On the day of move-in, many problems existed in a supposedly completed home, including: Hot water plumbed to toilets (120 degrees) Only cold water to showers No water pressure in sinks No attic ventilation Leaking pipes Door handles falling off Unsecured and uncapped gas lines Went through 6 different supervisors on the project. There was no consistency due to constant turnover and no one knew what the prior supervisors had done. They were not my advocate. This is a business that looks out for profit and not for providing a quality service. Efficiency Poor 1. Was told they would start the project in 3 months. Actually took 6 months to start. 2. Was told it would take 6-9 months to complete and it actually took 14 months. 3. After completion took 5 months to complete the punch list. 4. Total of 25 months. For a project that should have been completed in less than a year. Cost Charges are ambiguous and unethical Their billing system was highly erroneous. I had to review bills with a fine-toothed comb and on multiple occasions found the "mistake" of over-charging tens of thousands of dollars, but never any under-charges. They would also charge for upgrades that never took place. Originally, they tell you that a painting subcontractor will cost $10K along with a 20% supervision fee adding up to $12K. What ends up happening is they choose an alternate subcontractor of the poorest quality that only costs $6K but will still charge you $12K, making a 100% profit on what was originally a 20% fee. Also, due to the unsatisfactory work done by the low-grade subcontractors, jobs will often have to be redone multiple times. For example, my house had to be repainted four times. Overall, the unclear and dishonest system creates more problems and ends up costing much more money and taking more time than originally discussed. Recommendation I would never use this company again. I would only recommend them to someone who I would want to have a painful, expensive, poor quality experience.

Paid $1900 for a deep cleaning of a house that was mostly clean, moving in. I am not even sure…read morethese people did any work, supposed to be 4 workers for 7 hours, yet 2 hours into the job I get a call they are leaving for a lunch break, that should have been the tip off. Wasted $1900 bux. Drawers had trash big stains, showers had soap scum and soap bars left over from previous owner. I honestly do not even know if these people even did any work. Cobwebs all on the windows. No clue, I guess when unsupervised you get shotty work, shame on me for trusting them without being on premises.

Met Chandler from this Servpro franchise while he was up in New York with his disaster response…read moreteam, and he immediately made time to survey the catastrophic damage to my home. Within 15 minutes, he had already completed laser surveys of the dimensions of my home and worked up a quote, as well as suggested tentative days his team could start. I won't say it was cheap, but they work fast and do exceptional work, which I will take over cheap any day. Inside of a week, Chandler came back with signable paperwork in hand and his team behind him ready to roll. Ryan and Ray worked with me to cart hundreds upon hundreds of pounds of personal effects outside where I cataloged them for salvage or total-loss potential. They were soon joined by Vinny and Adam to really get into the hard part of the work - tearing out every water-damaged wall, door, or shelf and exposing the foundation of the home. A mold-killing agent was sprayed, the floor was power-washed and wet-vacuumed, and a half dozen high-speed fans and two industrial de-humidifiers were deployed and left in my home for 5 days to finish the job. The team were well-organized, fast, and smart about the way they went about the work. Maximum attention was paid to ensure that no further harm was caused to my home, and a gentlemanly spirit was displayed by the group, broken by some good humor and camaraderie. Disasters happen, and no part of the world is completely safe from them. I've had mold in my home from previous issues, and it's not a pretty thing to remedy if not caught early in the growth. Call these guys first, because if you don't, you'll likely need to after the "cheaper" bidder made a hash of your home. They live up to their motto of "Like it never even happened", and if disaster ever visits my home again, I will be calling them first.

I have found RestoPros and their staff to be professional, timely, and most importantly…read moretrustworthy. I can recommend this company without reservation to handle mold and other issues. Being a retired contractor with 45 years of experience I am able to make the statements above. In addition, I have not been rewarded in any manner for this report. WC Fowler

This is a top-notch above board company. Ivan and Noah came out to do the inspection. They were…read moreprompt, courteous and thorough. I highly recommend their services!

Outstanding service! Scott and his team were FANTASTIC! Thank You! I was concerned after sewage…read morebacked up and flooded my flooring and carpet. Needed somebody fast to help keep a bad situation from getting worse. Didn't really have time to research companies - so I absolutely lucked out finding BCI Restoration. You can TRUST these guys. No kidding. L. Batin, Atlantic Beach, Florida

From the owner: BCI Restoration is a full service restoration company, providing restoration and remodeling…read moreservices to Jacksonville and The Beaches since 1993. We are locally owned, IICRC Certified and State of Florida licensed, Building, Mold Remediation and Mold Assessor Contractor. When your home or business has sustained damage from a flood, storm or mold, a rapid response helps to decrease the damage. We provide prompt, efficient and professional service 24 hours a day, seven days a week. So whether you have minimal or significant damage, and require Water Damage Repair, Water Removal, Mold Remediation or Mold Testing in Jacksonville, Fl., call on BCI Restoration for all of your restoration needs. State Licenses and Industry Certifications State Certified Building Contractor CBC057271, State Certified Mold Remediator MRSR649, State Certified Mold Assessor MRSA647 IICRC Certified Firm, Water Damage Restoration, Applied Structural Drying, Applied Microbial Remediation.

We had mold throughout our St Augustine condo due to high humidity (and a broken airco). Cisco and…read morehis team were able to remove the mold from every nook and cranny. Cisco is honest and trustworthy, and I was very pleased with his work. I felt like Cisco was cleaning our condo as if it was his own home. Cisco kept me informed of daily progress with pics and videos, and he always answered my calls. For the overwhelming job we presented to DMS, it was reasonably priced.

Cisco and his crew were fast, efficient, flexible and professional. Extremely well done job from…read moreset up to clean up. Will definitely recommend DMS Restoration to anyone who has water/mold remediation needs.

The company is well organized and helpful with explaining all the steps. Water damage restoration…read moreis stressful; UWRG helps with all the frustrations you face. One particular technician, Oscar Mejia, knew I was extremely frustrated. When he came to my house he was able to help me with trying to make my house more livable! Thank you Oscar!

Save yourself the trouble and find another company to work with. Poor communication, unreliable,…read moreinexperienced contractors, full of excuses instead of solutions, and they take short cuts that leave you with poor quality results.

Quality work! The repair and the service they provided was quick and efficient. Mr. Rick…read morecommunicated with timeline and provided detailed explanations on the repair work. The service requested was water restoration and water mitigation, repairing dry wall Which they did very well. I will highly recommend their service and if their service is require.

We called Rainbow on a Saturday afternoon to get an estimate for ceiling damage and repair, aware…read moreof the high potential for mold. The owner came out to our home for a free estimate the same afternoon, didn't rush checking out our specific situation, nor explaining it to us in a way that made sense. I would highly recommend Rainbow for their professionalism, expertise, quick response, and attention to detail.

I potty trained 2 puppies while these rugs laid graciously, bothering no one, minding their own…read morebusiness....when a goldendoodle and rescue pup decides they liked them better than the grass outside. As a dog trainer myself, I avoided and evaded several would-have-been accidents but the ones I couldn't save; I'm sorry oriental rugs. They shouldn't have done you like that. So, I am here to say that if you have rugs that a puppy decided to make it's bathroom or spilled wine, or just need cleaning from everyday kids demolishing it and everything else; YOU NEED TO CALL THESE GUYS. Brad showed up on time, super friendly and very knowledgeable. He got 2 rugs clean in under an hour and held up conversation almost the entire time. I was concerned about pricing because this is my first time hiring professionals to clean rugs, but I think theirs is fair. Thank you to this business for being a local and reliable place. I will be using them again for future service.

They did an amazing job!! We have owned our home for 6 years and the floors have always looked…read morelike they were grey. Thanks to LNC, they look better than we every expected!!