We had a great experience with ProTile & Marble and highly recommend this company…read more We were in the market for about 6 Months to have our shower stall in our master bathroom redone, it was about 20 yrs old and starting to leak, tiles were falling out, and generally just looked gross. We called several bathroom remodelers and got the run around a lot, this one only did plastic surround installs, that one seemed sketchy, etc. we had reluctantly settled on one, but every time we called we had to play phone tag with the coordinator and he wouldn't leave messages with any details just "hi, this is ____, call me back". They were asking for several thousand dollars for the work, but we didn't have a warm fuzzy feeling about the product we were going to get. In frustration, five days before starting work with that company we called Pro Tile just to make sure we were getting a good price. Chris came out the same day, walked through our concerns and heard our vision for the lay out. We told him we had a quote and just wanted to see where we were at. He told us he would draft something up and have it back to us the following day. From our previous experience with the other companies we didn't expect him to come through quickly. We were wrong. Chris came through with a detailed quote in under 12 hours. We were so surprised by his attention to detail we immediately dropped the other company even though Pro Tile came in with a higher quote. When we reviewed the quote to get started there was a misunderstanding on my part (I thought Tile was included in the quote) and Chris made it right on the spot. Demolition of the old shower started the following week, and progressed at a steady rate until we had to wait for the custom glass to come in. There was a lull in work for a couple of weeks as we waited on the glass and total work time took about 5.5 weeks. Though out the process the workers had access to our house, which initially I was hesitant about but as I met the ProTile employees and sub-contractors I realized that Chris does his due diligence in hiring quality employees. Everyone who came to our house was very personable and professional. Chris was in touch with us through out the entire project and updated us daily. If we had any issues or concerns he addressed them within 24 hours. We are very happy with the final product. We cannot recommend Pro Tile & Marble enough. We will definitely go through them in the future to see if they can help us on any project we have.

Pro-Tile & Marble completed two projects in my home and did a wonderful job! Extremely professional…read moreand courteous-- both projects were completed on time & came in at orig estimate. Very happy with the work, they really went above and beyond!

TLDR: I would not recommend them based on the terrible workmanship and unprofessionalism. They have…read moreno respect for their clients. I got multiple second opinions and they were shocked at Franks "work", quoted me over $7K to fix and re-do it all. Apparently they deleted their google profile because they had so many bad reviews coming in so I will post my review here too. Very shady behavior! I originally left a 1-star review and was quickly contacted by Frank's partner, Robert L. He claimed my review was unfair because I didn't allow them a chance to fix the issues. Despite giving them a second chance, they failed again. I was left on read and to make matters worse, someone from their team texted me, calling me "beautiful," making me uncomfortable. Lack of Research and Initial Red Flags: I take responsibility for not researching this company thoroughly. The warning signs were there, and I should have trusted my instincts. I still don't know if they're licensed or insured since I couldn't find them on sunbiz.org. They ask for 50% upfront -- something other contractors later told me is a major red flag. Communication Issues: This company's communication is awful. Their excuses? "We're busy. We have many projects." A quick text takes seconds, especially after taking a large upfront payment. On day 2, they no-called, no-showed without notice, leaving us confused. My husband contacted Frank, who said he was at urgent care with his son due to asthma. I later learned from other upset clients that he used the same excuse with them. Emergencies happen, but failing to notify clients is unacceptable. No showing, and arriving later than promised is the norm for them. A late start is one thing; poor communication is another. During prep their workers moved our belongings without supervision, leading to broken items (magnets, knick-knacks, houseplants) and missing ones - our bathroom vent disappeared and was never reinstalled. We had to buy a new one. They never told us about the damage or missing items until we confronted them. Unprofessional & Suspicious Behavior: I came home to find an empty cookie wrapper from my pantry on the floor -- someone ate my food. Our garden hose, which they used vanished from my home. After my husband texted Frank, demanding its return, the hose reappeared the next day but no explanation why they took my property with them. They also used our step stool, left it covered in paint, and didn't clean it. Lack of Transparency: The contract lacked key details -- no start or end dates, not even an estimated timeline. We were verbally told to leave our home for 2 nights, I knew that wasn't enough time, but we ended up displaced for six days. That would have been fine if they provided updates so I could plan for my dog and job. Any attempt to get updates was met with vague, unhelpful responses. They promised to repair and fill holes per the contract, but that was NOT the case. Terrible Workmanship: I am embarrassed by the results. Multiple professionals told me it looks like a beginner's work. There was paint and debris on our $3,000 couch, on my father-in-law's guitar, on our living room TV, and on our walls throughout the house. The job looks rushed -- globs of knockdown texture, rough patches, and visible popcorn texture remain. Light fixtures were installed incorrectly, creating more work for us. Final Results: This experience was a nightmare -- broken items, poor workmanship, and unprofessional behavior. Learn from my mistake: YOU GET WHAT YOU PAY FOR. I DO NOT RECOMMEND THIS COMPANY. We tried to give them the benefit of the doubt, we paid on time and were understanding, yet we were the ones screwed over. Giving them a second chance, I knew I was wasting my time. They play the victim but if they truly cared, they would have done the job right the first time -- or at least shown genuine effort and respect for their clients.

Do not make the same mistake I did. You can see the major…read moreissues in my screenshot; constantly late, leaving windows as well as my door open, leaving my hose running, and using my household cleaning equipment (mop, broom, and vacuum) They claim to have removed all of the tape but I'm still putting noticeable sized pieces off of my walls, and a vent cover is missing in my dining room. My pantry was not painted after priming, in which the partner, Robert, saw as he was the one to place the door to be reinstalled. I brought up the paint peeling and he said "there's nothing you can really do about it, you'll just have to repaint." My indoor broom was left outside as well as my indoor doormat. Drinks and black&milds were left outside my front door when they left, and 8 trash bags and 2 buckets sat in my yard for over 36 hours. He claimed to be there the last day out of "the kindness of his heart" when in reality it's because I had already paid. Not worth the money I paid, not worth the time I was displaced from my home, not worth the stress of missing work as an active duty military member because they couldn't keep up with their punctuality. I was told to let them know if there were any other issues but I rather handle it myself at this point than deal with them 1. Not answering the phone, 2. Not showing up on time, and 3. Not completing the job I hired them for. If you're looking for professionalism and quality, move around.

Amazing detail!! This is the company you want to paint your home!! I had a professional paint job…read moredone last year by another company. Julio and Julio makes their work look amateurish like I'm ready to have them paint the entire interior!! I am very happy I worked with this company to paint my mother in law suite and smaller bedroom.

Julio and his team tiled our kitchen backsplash and painted our island. Amazing to work with. Came…read moreon time, cleaned up after, and couldn't be easier to work with. Hire Julio! You won't be disappointed.

Jimmie did an excellent job! He painted my front door and repaired some rotted wood around the…read moreexterior of the house. Everything came out great, and the repairs and paint work look clean and professional. He was reliable, easy to work with, and took pride in his work. I'm very happy with the results and would definitely recommend Jimmie to anyone looking for quality home repair work. I'll definitely use him again for future projects.

Awesome communication Quick response…read moreCame out to my home. Very respectful. Did full day of work. I felt perfectly comfortable with him being a woman alone in my house. He did a great job and remember people you only get what you pay for. He did a great job.

Amazing experience working with Mike and his team painting corrugated metal structures...Not an…read moreeasy job considering we had to roll them...not easy at all but they stuck it through and did a great job... Mike was great in response and availability throughout the job and gave 100%

Easy to communicate with, timely response, fair price, good work, I am happy with the whole process.read more

We had hurricane damage across our ceiling that was repaired incorrectly by a company scheduled…read morethrough our insurance company. Thought we would have to live with the horrible job but decided to call Mr Drywall to see what could be done to make it less noticeable. He was prompt, very honest and gave us an estimate that we considered more than fair. He promised us that he could make it look 95% better. He returned as scheduled with Shaun (his great assistant) and in two days they had sealed off the area, cut out the damaged ceiling, installed new drywall, textured the new ceiling to match the rest perfectly, matched the existing ceiling color, painted the area, and cleaned up every speck of dust. He and Shaun were amazing and deserve a 100 star review. He was wrong though, he did not make it look 95% better, he made it 100% better! We are beyond satisfied and pleased and would highly recommend Mr Drywall! He is THE BEST!

Greg did a great job! He worked around my difficult and his booked up schedule to fit my small job…read morein and did a great job with the ceiling patch I needed. Price was on the higher side but you pay for what you get. He is professional, punctual, efficient and a quality craftsman. In addition, he provided me an emailed quote prior to our scheduling the work which was hard to get from most of the contractors I reached out to (another review stated he wouldn't do that).

Spring clean up was budget friendly in Murray Hill area of Jax. Fast, responsive, professional,…read morewill use again.

Very responsive & able to work around my schedule. Jordan was great, even going out in search of an…read moreuncommon part needed. Great professionals throughout the job; definitely would recommend

After reading the positive reviews of this local granite company and getting a really reasonable…read morequote we didn't even end up shopping around. I've dealt with four or five shops in the past back in NY so I was familiar with pricing and the process already and felt very good about this place after going in to view samples. They came out right away after we submitted our deposit to template and didn't even require the old counters to be off in order to do so- awesome so we didn't have to go without counters and a sink for any amount of time between template and install!! They came back the following week to install. It was a very fast and efficient process. Everyone we dealt with from Crystal in the office to the template man to the installers were timely, friendly and helpful. We are very happy with the quality of the work done and were especially thrilled they were able to make the large sink area in one cut with no seams. I'd recommend this shop to anyone!

We had a great experience Crystal and her crew took great care of us. They were fast,…read moreprofessional, they told us for the sizes we needed remnants would be the most cost effective. They had a large selection of remnants we made our choice on a Monday and by Friday they installed our countertops and they look great. The crew that did the installation was very professional, clean, and very fast. They even gave us some advice on countertops that we are going to replace in the very near future. If you are looking for someone with reasonable pricing (by the way) they were about a third less than anyone else, fast service, and great service these are the people you need to deal with.