Best place to get your car fixed have never had a problem ! You hear other wise they liars and…read morejokes them people don't even know what happened to their own car and try and get more out of it !!!! What a joke!

Friday Oct 9th 2020 i picked my jeep up at about 6:00 pm. I pulled out got gas at about 6:15p.m my…read morewife said the Jeep smelled like it was getting hot but it was not showing on the gage over heating. She said there were some finger prints on the heat shield from the repair. She asked me what I would like to eat and I said while were over here lets go to ponchos. We got onto 45 I went to exit Tidwell and my wife was unable to make the exit so she went to the next exit and made the U-Turn. While at the light she said someone was flashing his lights at her but didn't say anything or wave her down or anything like that. So i told her to pull in front of my truck in the parking lot so i could see if maybe a tail light was out. NO. There were little fire ball drips coming from the front of the Jeep where the transmission housing is. I was SCREAMING at her to turn the jeep of that it was on fire when i say a flame shoot out and then be sucked back in. I Screamed at her again and honked and got her attention for her to pull into a parking space and turn it off. She did that. When she went to get out the jeep caught fire as I was taking pictures of the lava looking fire pouring from the bottom of our newly "fixed" Jeep. Instantly the entire front of the jeep burst into flames we called the fire station and they came but it was too late to save the jeep. I immediately called the shop with no answer at first. I blew both numbers up when finally the shop owners Niece answered and was freaking out saying ' Omg my uncles business" I said my wife was in that jeep that just caught fire and was in it when it was on fire . She said ok im going to call him. ( the owner her uncle does not speak English). His business partner called me not the owner and i told him what happend he immediatly asked me NOT to call my attorney or insurance to come there and let them handle it themselves. So we had it towed to a yard and went home. The next morning (Saturday) we gotup and went to his shop. The owner was there and again his business partner was translating. He asked us to make a list of everything we had put into the jeep including the pay off and payments owed etc. We gave him the honest list and it came to about 60k. His words to me were thats alot of money. I said yes it is alot of money so what do you what to do to rectify this. He said ok we will pay the jeep off and pay for you to have a another one. I told him he will NOT be picking a vehicle for me that we needed to be able to pick it ourselves and have our regular mechanic look it over etc. He was not happy about that and said come back monday. I came monday he said to be there about 2 and i showed up and WAITED ABOUT 2 hours. he finally showed up after we were told he was only going to grab lunch and come right back. Monday he said that he was going to buy us another Jeep again i said no I dont want you to buy anything for me i dont trust that at ALL. And again he wasnt happy about it. So now he is ignoring all of my phone calls as of 10/15/2020 and I have gotten my attorney involved. Do not do business with these people. They will not care if they are liable for the damages. I have a warranty for 1 year or 12k miles and being gone for 20 minutes neither of those happened so they need to do the right thing. Do not support this company or this could be you or worse.

Fixed up a 4th gen explorer transmission 3 months ago here, they took it off, rebuilt it, and…read morereinstalled it. Also 1 year warranty or 25,000 Miles (whichever comes first)

It's been a while since I see him but his service was great. Rebuilt my transmission and he did it…read moreright and fast. I use my Suburban as a car service and needed it fast. They picked it up and the next day it was rebuilt. Would use him again. Very empathetic service!

Big "Thank You," to STP Diesel for their outstanding customer service and professionalism. I drove…read morefrom Austin, Texas to Houston just to have STP Diesel install my "Banks Power - Oil Pan," on my 2025 GMC 2500HD diesel. STD Diesel took their time and explained to me some do's and don'ts of owner a diesel truck, as well as what after makers upgrades, I may want to consider in the future, but more importantly what upgrades to avoid. I was really impressed with how patient they were with answering all of my questions and concerns about having my oil pan installed and appreciated the fact that their employees were all willing to answers my questions. Keep up the good work, and I will return soon with some more upgrades to add! Many Thanks, JGB

Excellent service and quality. Extremely busy but worth the wait. Quality work and recommendations…read morefor things that should be monitored for future repairs.

I was very pleased with my purchase of a torque converter. The staff was knowledgeable and helpful…read more The owner happened to be on hand and answered my questions nicely.

great customer service always willing to answer a question…read moreand look up a part the i need

They worked on my transmission and they did a great job and it also came with a warranty. Best…read moreplace to get your transmission fixed.

What could improve.....how about being honest! Do what you promise! Promised a working car, but all…read morekinds of excuses, however they want you to pay! The battery is dead...it's now 3 weeks out! Stay away!!!! Should have looked at the reviews, too late now!

Vroom Garage is hands down one of the best mechanic shops I've been to. They took the time to…read morerecord videos and explain everything in detail, which made it super easy to understand what was going on with my car. Nothing felt rushed or confusing--they broke it all down clearly and honestly. On top of that, they went over other things I should consider getting in the future without any pressure, just helpful advice. You can tell they actually care about their work and their customers. Highly recommend Vroom Garage if you want transparency, professionalism, and solid service.

Finished in a timely manner, friendly and helpful and also answered my questions that was askedread more