Service is quick and very efficient. Staff is helpful and knowledgeable. Love the small town…read morefriendly community.

Pulling up the grade on the WA side on hwy 97, our check engine light came on and we had…read moresignificant loss of power. We limped along to Goldendale on a wing and (literal) prayer and went to the closest mechanic we could find, which was Goldendale Exhaust and Auto Repair. Though it was early afternoon on a Friday and Jason was already busy in the shop, he immediately addressed our engine troubles. Seeing that we were headed out on family vacation and were in an unfamiliar area, Esther gave us a ride to a local restaurant (great recommendation, Esther!). Jason worked on our vehicle and quickly performed a thorough and reasonably priced repair and gave a complete explanation when he was finished. After eating, we wandered around downtown and met several friendly business owners and honestly enjoyed the detour. What looked like it was going to be an overnight stay in Goldendale turned out to be just a few hours thanks to Goldendale Exhaust's Jason and Esther. They and their service were terrific!

1 star only because I have to.I PROMISE TO GOD it is your worst interest to choose this tow company…read morefor your needs...ESPECIALLY if it's a tow.On October 9th I requested roadside assistance threw my aaa because my 2005 audi a8l quattro was over heating really bad and I needed a tow.I had a friend come meet me and wait with me.The tow truck driver Contacted me and informed me he was on his way.I was watching on the tracker threw my aaa app and watched him turn around and head the opposite direction when he was only 0.4 miles away I contacted him to see what was going on and he said aaa dispatched him and told him he needed to go to Biggs junction for a priority supposively an elderly lady was locked out of her car and needed her medication inside.If true understandable.Two hours later he shows up and him and some girl get out of the tow truck she was clearly intoxicated the driver then states that I don't need to wait for him I can head to destination.An hour and a half after I arrive to destination he shows up at this time I noticed he in fact had two people with him.In the midst of him preparing to get my car off of the ramp I hear the girl in the truck laughing and asking him how she is supposed to get out and he says "climb over the seat" while laughing.The driver begins lowering my car and it popped off of the hook he didn't secure and began smashing down the ramp at full speed because he did not put emergency brake on the guy that was with him had to jump in my vehicle to hit the brakes but not before the speed of my car rolling and the impact of it bottoming out ripped my entire front bumper off of my car.Mind you it's an oem bumper discontinued and behind it are many important features of my car such as distance sensors parking sensor impact breaker bar radiator wiring harness for sun roof etc ..ALL EITHER SNAPPED OR BENT.The owner of the company cane and looked at it with her "personal auto body mechanic" and instantly wanted to focus on prior damage that was done in 2019 caused by a fender bender.Very minoot damage .She must have did a carfax on my car to learn about it because you sure couldn't tell by looking at it plus it was the very first thing she said. I OFFERED TO SHOW HER PICTURES OF MY CAR PRIOR BUT SHE DECLINED TO LOOK AT THEM.long story short the owner seriously has no business running a business she offered me a check for $500 dollars because she claimed she couldn't find a replacement bumper when I declined her offer she suddenly had found one for $238 dollars she said she could order.SERIOUSLY MAKES ME WANT TO PUKE IN MY OWN MOUTH.I sent her before and after pictures and a request for only a portion of the estimate I received to fix and or replace everything damaged due to her driver negligence.$3800 and the estimate I got wS 5326 and she continues to try and go around it.This place is the epidamy of BAD BUSINESS.WRECKLES NEGLIGENT CARELESS AND A STRAIT RIP OFF DO NOT DO IT CALL SOMEONE ELSE

We were vacationing in Oregon and hit a rock that busted two tires AND wheels. AAA and Michael from…read moreHood View Services came to our rescue within an hour. Not only did Michael take great care in loading our car on the flatbed, he also turned out to be an awesome guy to talk to. The next day, we got another great tow with Michael all the way back to Portland... thank you to Michael and Danielle and the team at Hood View Services!! You really came through for us!

We found ourselves unexpectedly out of gas on a really precarious spot of I84 (lesson learned to…read morenot trust your "miles til empty"). Camron picked up on the first call, immediately knew how to help, and had a backup plan just in case that wasn't the fix. He got to us in great time, brought the diesel we needed, walked us through the process, and was reassuring and calm. Reasonably priced too. Thank you Camron! Highly recommend.

I took my Ford F250 diesel there. They claimed there were no codes and therefore they couldn't…read moreidentify a problem. They charged me $75 and away I went. I went online to research and saw right off you need a particular code reader (OBD2) for the ford truck. I purchased one and two days later read over 20 codes on my truck. I ended up spending over $4k because after diagnoses from a diesel shop near Portland found contaminated fuel, bad and two sensors. These guys don't know jack about diesels or they are scammers.

Great service, great people. Everyone is nice. I would recommend it at % they do a good Job…read moreworking on my tow truck and all the vehicles I take to them

He did amazing work on my mustang, highly recommend. Jacob was super friendly and went over every…read morelittle detail that needed to be done to my paint to bring it back to life!

Fast and affordable service to replace my air bag suspension. Thank you so much for your customer…read moreservice, welcoming atmosphere, and your technicians work.

Huge shout out to Jake. Insurance took care of picking and dispatching. Jake went above and beyond…read more We were not sure where we were so send him on a goose chase to find us. He was not upset, still very friendly and courteous. Thank you Jake, always happy to get vehicle off side of road.

Quick response. I needed my F250 towed from Rufus RV Park to Grays Automotive in the Dalles. They…read morecame quickly and let me ride with them to the shop. Thanks for the help!!

I broke down on the highway on my way to Baker City, Oregon with all my belongings in the vehicle…read morewith me. I called Micah and spoke with him about my situation and told him I was going to call AAA and call him back. After I spoke to AAA I found out I was not covered in my own mother's vehicle. Before I could decide what to do next I saw Micah pulling up in his truck to help me. I was surprised and relieved to see help in my rearview mirror. To make a long story short Micah drive me to two locations to rent a rental truck and trailer to tow the vehicle and then helped me load the car into the trailer ( I couldn't have done it without him). He barely charged me for the whole mess and was a real pleasure to be around especially in such a bad predicament. I HIGHLY RECOMMEND MICAH if you ever need help with any sort of breakdown situation. He's a decent guy who's heart isn't filled with greed. Rather he's a straight shooter who actually cares about his business and more importantly other human beings. They don't have enough stars for this guy

The repair on our car is remarkable. No one is able to detect where the repair was done…read more Bloom worked with my insurance company. They worked hard to get the repair done before the first snow. I have been recommending them to my friends.

From start to finish Jeremy was helpful and informative. Kept me in the loop when parts were…read moredelayed and worked with my insurance company to ensure I got the highest quality parts for the repair. The repair work was done timely and the customer service impeccable! I got my car back looking better than when I bought it!!