My EV battery ran out of juice in a miserable Mt. Hood ski weekend traffic jam, and I couldn't make…read moreit to a charger in time. Had to park it at a sno park overnight. I called several towing companies, but Brandon from River's Edge saved the day. Excellent service and attention to detail. Made sure my plastic hubcaps didn't get damaged. Delivered my car safely to a charger, positioned just right. Grateful.

I have used this towing company twice. The first was with a totaled vehicle and they accommodated…read moreall of my questions and access to the vehicle after it was taken to the yard. Although I did not check other companies, their prices seemed a bit high, but what isn't these days?

Jim saved our butts! We overheated and broke down in the middle of a long road trip. We got towed…read moreto Gray's Jim squeezed us in even though he was extremely busy. He was very nice and understanding and best of all got our car fixed. Our vacation could've been ruined but instead it's still gonna be awesome.

I was stuck in Rufus Oregon on Labor Day weekend when my wheel barring in my F250 started grumbling…read moreon our trip back to California. I was able to get the part from Auto Zone in The Dalles. I left messages at a few repair shops in the area and Jim the owner of Grays automotive was the only one to return my call Tuesday morning. He agreed to get me in so I could get back on the road. He found that it was both front wheel barrings that were bad. He was able to find another one in another town and talked Auto Zone to deliver in less than an hour. Jim's professionalism shined through and his price was a lot less than I thought it would be. Jim thank you for getting me back on the road!!

Gave me good advice that I could not get the overseas call center to understand. My trailer was…read moreeventually picked up, by a flatbed tow truck resulting in additional damage to the stabilization jacks on 3/4 corners. A twisted ball hook and emergency brake activator crushed.

I would like to give a huge shout out to Barnett Towing & Service, LLC!. Tonight, while driving my…read morework van home my tire blew, I was about two hours from home and enterprise which my company leases the vehicles from basically told to find my own way home. I found them in 30 seconds on google and they got to me within 30 minutes, towed me to a safer location and changed my tire on the side of the road. More than pleased to say the least and given the circumstances it was more than a fair price coming in less than $400. Thank you again Barnett Towing & Service, LLC for getting me home to my family tonight!

1 star only because I have to.I PROMISE TO GOD it is your worst interest to choose this tow company…read morefor your needs...ESPECIALLY if it's a tow.On October 9th I requested roadside assistance threw my aaa because my 2005 audi a8l quattro was over heating really bad and I needed a tow.I had a friend come meet me and wait with me.The tow truck driver Contacted me and informed me he was on his way.I was watching on the tracker threw my aaa app and watched him turn around and head the opposite direction when he was only 0.4 miles away I contacted him to see what was going on and he said aaa dispatched him and told him he needed to go to Biggs junction for a priority supposively an elderly lady was locked out of her car and needed her medication inside.If true understandable.Two hours later he shows up and him and some girl get out of the tow truck she was clearly intoxicated the driver then states that I don't need to wait for him I can head to destination.An hour and a half after I arrive to destination he shows up at this time I noticed he in fact had two people with him.In the midst of him preparing to get my car off of the ramp I hear the girl in the truck laughing and asking him how she is supposed to get out and he says "climb over the seat" while laughing.The driver begins lowering my car and it popped off of the hook he didn't secure and began smashing down the ramp at full speed because he did not put emergency brake on the guy that was with him had to jump in my vehicle to hit the brakes but not before the speed of my car rolling and the impact of it bottoming out ripped my entire front bumper off of my car.Mind you it's an oem bumper discontinued and behind it are many important features of my car such as distance sensors parking sensor impact breaker bar radiator wiring harness for sun roof etc ..ALL EITHER SNAPPED OR BENT.The owner of the company cane and looked at it with her "personal auto body mechanic" and instantly wanted to focus on prior damage that was done in 2019 caused by a fender bender.Very minoot damage .She must have did a carfax on my car to learn about it because you sure couldn't tell by looking at it plus it was the very first thing she said. I OFFERED TO SHOW HER PICTURES OF MY CAR PRIOR BUT SHE DECLINED TO LOOK AT THEM.long story short the owner seriously has no business running a business she offered me a check for $500 dollars because she claimed she couldn't find a replacement bumper when I declined her offer she suddenly had found one for $238 dollars she said she could order.SERIOUSLY MAKES ME WANT TO PUKE IN MY OWN MOUTH.I sent her before and after pictures and a request for only a portion of the estimate I received to fix and or replace everything damaged due to her driver negligence.$3800 and the estimate I got wS 5326 and she continues to try and go around it.This place is the epidamy of BAD BUSINESS.WRECKLES NEGLIGENT CARELESS AND A STRAIT RIP OFF DO NOT DO IT CALL SOMEONE ELSE

We were vacationing in Oregon and hit a rock that busted two tires AND wheels. AAA and Michael from…read moreHood View Services came to our rescue within an hour. Not only did Michael take great care in loading our car on the flatbed, he also turned out to be an awesome guy to talk to. The next day, we got another great tow with Michael all the way back to Portland... thank you to Michael and Danielle and the team at Hood View Services!! You really came through for us!

If I could give ZERO stars I would have. Because that was the amount of work this "company" did…read more In reading the reviews, I had a similar experience. I was told initially they didn't have room for my RV and wouldn't for a couple of weeks. This continued for about a month and a half. Then they said they could come to my residence (about a 10-15 minutes drive from the shop) to give an estimate for the small fee of $300!!!! Are you kidding? When I said no, they made room. The RV had a rooftop water leak, which they knew. After we took it over to them, they let it sit out in the weather for TWO MORE MONTHS!!! Uncovered!!! In the springtime. (More to come on this) I called every week or two to check on progress and was told the same thing every time. Something to the effect of "We are backed up and are waiting on parts for the job ahead of yours, but we should get those in this week and have your trailer in the shop the week after." Ok! Great! But I heard this from March until May when I called my insurance company and told them I needed to get it to a shop that would actually work on it. I gave a courtesy call back to them to leave them a message that I was having it taken to another shop. A couple of days later I got a call from the owner who yelled at me for hanging up on his wife, (who was also the lady telling me 2 weeks for 2+months). He wanted to know what day I spoke to her so he could charge me storage fees for the trailer from that date until I picked it up. I was flabbergasted! I told him I would pick it up that day after work. He said he would have it all ready for me to pick it up. I rushed home and when I arrived at the shop, my trailer was not there! I was stunned. I was told by a nice young man, who is the son, that they trailer had been taken by another tow company to the shop I had it going to in Oregon City. WHAT?!?!?!?!?!? Who gave permission for that? Not me! So, calls were made and actually STANTON TOWED IT THERE!!! No one called me to tell me this, no one asked my permission, not even a text saying not to come they had it handled. So, I asked the poor kid to confirm that the new shop had the keys (random thought) He was on the phone with his dad at the time and asked. The owner told the kid, we didn't leave keys when we dropped it off. I knew that wasn't true and told the kid. I called and spoke to the owner again. I ensured that they indeed DID have the keys as both parties that dropped off the trailer had confirmed they had left the keys. He told me they were lying. (NOT GOOD) Meanwhile, the mom, called the son and told him that IF they did have the keys, they would be in the key box in the office. I could hear her in the background of my phone call as well as over the kid's phone. He checked and guess what he found. Our keys! As we were driving out, I saw the Stanton big rig exiting the freeway, from the direction of Oregon City, towing another big rig and trailer. Our trailer was a bumper pull, no need to tow it with a big rig, unless you wanna get paid BOTH WAYS by the insurance company for going to the Portland area. I honestly don't know how they still exist. He made a point to tell me that they had been around and were an "institution" in The Dalles area. They are the ONLY shop around for big rigs. And I will definitely NEVER recommend them and drive the extra distance to go ANYWHERE else for trailer repairs. 0 out of 10. Negative stars if I could. Borderline fraudulent, but I'll leave that up to the insurance investigators. Multiple lies, pawn offs, disregard for customer service, no communication, acting without permission, doing things they weren't told to do with my trailer and on and on.

when I was stuck on an icy mountain and no tow truck within 2 hours would help us Stanton was…read morewilling to help no matter the distance, they just wanted us to be safe. in the end they talked us through how to safely maneuver it on our own and it felt like I had an angel helping us out who truly cared. I highly recommend this company for their caring and kindness.

Great service, great people. Everyone is nice. I would recommend it at % they do a good Job…read moreworking on my tow truck and all the vehicles I take to them

I took my Ford F250 diesel there. They claimed there were no codes and therefore they couldn't…read moreidentify a problem. They charged me $75 and away I went. I went online to research and saw right off you need a particular code reader (OBD2) for the ford truck. I purchased one and two days later read over 20 codes on my truck. I ended up spending over $4k because after diagnoses from a diesel shop near Portland found contaminated fuel, bad and two sensors. These guys don't know jack about diesels or they are scammers.

I drove from Portland to The Dalles today, only to find I had a flat tire. A local referred me to…read morePoint S. When I let them know I was there on business & had an appointment, they squeezed me in, found the problem, & patched my tire in 30 minutes! $20 fix! A big THANK YOU to these nice people! Thanks for treating a one-time customer so nicely!

This is the best place in The Dalles. Customer service is outstanding. They have helped me beyond…read morebelief. I would not hesitate to recommend this place to anyone. Thank you for your service.

Very valued and taken care of such a wonderful and respectable company! Service is always top…read morenotch! Highly recommend! Been trusting this company for years and years..

zero rating. Most unethical tow company. They do not disclose their practices. Friends vehicle was…read moretowed to the unmanned lot. Called at 430 to the main office and we had to set an appointment. Main office said nothing about an additional $50 fee, the guy charged it a gate fee because it was going to take him 25 minutes to arrive, which put it after 5pm business hours. Basically you have to have an appointment and be out of the yard by 430 or they steal more money from you. Their sign has a vulture on it, which matches their garbage delaminated trailer office.

best shop in town, se habla espanolread more