I was returning home from Thanksgiving and was east of Pendleton when my dog Dax went into acute respiratory distress. I was able to reach the on-call vet in Pendleton who gave my dog a injection to temporarily assist with his breathing. He said I must get him to a ER facility that could provide the care and support he needed. He recommended Mid Columbia Pet Emergency in Pasco; about 1 1/2 hours away. I called ahead to Mid Columbia and explained the situation. They met me at the door and immediately took Dax back to start him on oxygen. Dr. Erickson, Dr. Burke (sp?), Dr. Gosink and the entire staff at Mid Columbia worked tirelessly to care for my sweet boy. I was so very grateful that this hospital was here for us. I know Dax would never have survived if they were not there. Knowing Dax's history as I do (unfortunately he has had many episodes of aspiration pneumonia) I did have to advocate for him to have CBC's done, to continue in the oxygen crate beyond the initial 12 hours, and to have nebulization and coupage performed. But the staff understood my concerns/reasons and accommodated my requests. They also let me visit with him and I really appreciated them letting me spend time with him. Dr. Gosink was especially interested in Dax's medical history. She also followed up with me a few days afterwards to check on him. That meant a lot to me and tells me the compassion and care she has for an animals well-being. I know there have been negative reviews and people complaining of high prices. Folks; unfortunately sometimes a beloved pet cannot be saved and that causes anger and frustration (and negative reviews). Just remember that the vet team will try their best to save your pet. As to the fees; this is an emergency after hours hospital and that carries with it higher costs than going to your regular vet during the day. I thought the fees were reasonable for the services provided. Thanks again for saving my Daxie! read more

I rushed my 15 year old dog (Max) in early in the morning thinking for sure he was dying. The veterinary assistant saw us from the parking lot holding Max in a towel and ran to open the front doors for us. She immediately got him in the back room with the vet and started administering fluids and pain medication. Instead of forcing us to pay right away and fill out a bunch of forms, she took a full patient history for my dog and was genuinely caring and compassionate about the whole situation. After only a couple of minutes the vet met with us. Instead of pushing a bunch of pricey tests and unnecessary procedures, he told us that he had examined Max and that based on his age the situation, it actually looked much worse than it really was. The Dr. was clearly very on top of the situation, very knowledgeable about what he was looking at, and very reasonable and down to earth when it came to a treatment plan. On top of that, he was so friendly, upbeat and positive that as soon as we started talking I immediately felt assurance that things were going to be okay. I couldn't have been more pleased with my experience at Mid Columbia Pet Emergency Service! I was so nervous to bring Max in, thinking they were going to be cavalier about the situation and just want to put him down because he was so old. Instead they acted swiftly and compassionately to make sure Max got the best treatment possible. read more

Thank you Dr. Erickson for your professional, caring and compassionate help this evening with our English Bulldog, Abby! Our dog Abby was experiencing respiratory distress and it culminated into a minor medical emergency. Dr. Erickson and staff were wonderful to work with. They treated Abby with the utmost care and made her comfortable during the process. The clinic was immaculate and professional. I would recommend them to anyone that needs after hour, emergency, or speciality services. Great Job!!! read more

It's the only place open for late nights and weekends so it serves its purpose. And you will pay a premium for that purpose, but in an emergency what else can you do? The woman at the front desk is very kind and helpful. I was pleased with the vet as well (Dr. Erickson when I went i ). The techs could be a little friendlier and more professional-one brought in paperwork for me that was obviously meant for another patient since it was about something totally unrelated to why I brought my dog in. Instead of apologizing and leaving, she argued with me that she was in the right place and I must need that info. Annoying and very unprofessional. I also wish they gave you a written report-in an emergency, your mind is not always going to remember everything they tell you. read more

This place is horrible!! Didnt help my dog at all infact i believe they completely ignored the problem all together gave us an anti biotic charged $450 pushed us out the door. read more

This morning my fur baby was having issues with his hind legs and was in obvious pain, our regular vet couldn't see us until 4 p.m. I called this clinic, asked how long the wait would be and what the preliminary costs would be. $110 (ER fee and Vet fee) to begin with, anything after we'll be given an estimate then we can decide where to go from there. Seemed reasonable to me, considering it is an Emergency Vet Clinic. The moment we walked in the door the Vet Tech walked us into the exam room (shortest wait EVER). The tech was so sweet with our dog and our 5 year old daughter, she even brought out a small snack to help calm our child. Once the physical examination was done by the VT the Vet came in and was caring and knowledgeable. Once again she was also amazing with our daughter as well. The estimate we received included x-ray's although the Vet didn't think they were necessary due to she thought she knew what was the issue. Yet we decided to do the x-rays to calm our minds and rule out anything that can't be seen or felt (yes, x-rays aren't cheap, but to each his or her own). After the fees, x-rays and medicine for his injury (thank goodness it wasn't anything horrible) it came out to around $310, once again to me it was reasonable. We left with a copy of the x-rays as well just in case we'd need them for later. We were given information for later in the day if we needed to return for pain medication. All in all, I feel that our experience went above and beyond. No, it wasn't a life threatening incident but the convenience and quality of care for us was worth the expense. read more

I am writing this because I just never got to grieve the lost of my 15 year old cat! He was my companion buddy and was very healthy and active. On the night of March 26,2018, my daughter woke me and said KitKat was ill. We rushed to take him to Mid Columbia pet emergency. Upon arrival they asked a few questions, about him and our insurance. My daughter said we had care credit and gave them my I D and the card. They took him back and within 10 minutes they came out with a syringe full of blood they said was in Kits stomach. There was nothing they could do. They said it would be better to euthanize him so he was not in pain. I said yes. they brought him to me while they gave him the medication to let him go. I was so traumatized by his death I never once asked how much it would cost. Within a month I got the bill for over $700 !! I couldn't tell my hubby that or it would have been a mess. I am still struggling to pay the care credit bill. now it has gone up because I can only pay minimum. I just really cant understand how a visit for 20 minutes can cost so much for my dying buddy. Make sure you are not overcome with grief and make sure you understand the cost to put your friend to sleep. Rhonda Whetstine read more

I took my kitten here, who had just been neutered 3 days prior because he was vomiting, shaking, and lethargic. I paid the 110 dollars to get in the door, and the vet was extremely abrasive with my kitten. The kitten is not aggressive at all, and was also very sick. Regardless of this fact she tried to dump him out of his carrier, and then proceeded to stick her hands all over him without even saying anything to him. Then, when the tech took his temperature, she grabbed him by the scruff of the neck. Never mind the fact that he was just laying there. Her examination was not through. She did not even feel his belly, despite the fact that he was vomiting. After this ordeal, she said that he was probably just having a reaction to the anesthetic (3 days after his neuter), and I could leave him there for observation, or take him home and try to feed him small amounts of food. I chose to take him home given her abrasive treatment of him during the examination. I am so glad I did. Thankfully, a different vet was open early that afternoon (Sunday) and I took him in because he was getting worse really fast. Because they actually did a full examination, they noticed his belly was very tender. They did some x-rays, thinking that he may have eaten something or was just really backed up due to the anesthesia. It turned out he was very backed up, and that was causing his pain and shaking and also the vomiting. They gave him an anti nausea shot and some fluids and some take home medicine, and he started to feel better. Not even two days after he was seen at the emergency vet, his incision broke open and was infected. My regular vet ended up having to put him under anesthesia, clean out the incision and give him antibiotics. Beware! There are vets open in the Tri-Cities on both Saturday and Sunday. I would exhaust those options, and possibly even drive out of town, before taking any of my animals here again. If I had to take them, I would certainly refuse to leave them with the vet unsupervised. read more

Our Cocker Spaniel had a seizure and Mid Columbia Pet Emergency took such great care of her. My son was taking care of her and had to take her in while I was away. She was treated with gentle and thorough care. Thank you to everyone at at Mid Columbia Pet Emergency! read more

This place makes me sick to my stomach! Me and my wife brought our Pug here after being referred by our normal vet for falling down the stairs. We were accused by 4 different staff members that our dog got into drugs when the only medication that we have in our house is infant Tylenol and Claritin that are on the top of our kitchen cabinet. Our dog was having seizures spinning in circles and had elevated heart rate all signs of traumatic brain injury according to multiple case studies. They did nothing to exam our dog for the reason that we brought him in for. So rather than doing a CT scan and investigating our claim they gave our dog sedatives and called it good. So 500$ later and a sleepless night without our sweet boy I am beyond pissed about the way we were treated here. My wife works for the federal government and I work for a well established Credit union in tri cities. How dare you accuse us of giving our 10 mo. Dog drugs. read more

One word...EXPENSIVE! Had our lab transferred there for bowel obstruction surgery Labor Day weekend. $2600!!!!!! Took him Saturday and picked him up Sunday evening. They had let his IV infiltrate so his foot was HUGE. Sent him home with a bag full of meds but did not bother to give him anything for the pain. I was up all night with him panting in PAIN. Called them specifically to ask about the sutures. Told they were dissolvable. Discharge papers said check with our Dr in 10-14 days for incision check. I am NOT going to take him to our Dr after just spending $2600 for incision check. I will check it myself! Papers did not state STAPLE REMOVAL. Looked several times at his stomach and always saw something shiny but chalked it up to "dissolvable sutures" After looking yesterday, I told hubby that those were STAPLES in his stomach! I called them and they looked in his chart and said they were staples! They said if we could bring him over right now (at 8pm) they would take them out for free. UMM not....we live and hour away! Otherwise if we took him there tomorrow they could not guarantee that another tech would take them out for free unless we got there before 8am! So we left our house at 6am to get there before 8am. My dog had to have those staples in for 6 weeks :( Bad thing is that I had him at his regular vet 2 weeks ago to check his foot ) I will never go back there!!!!! read more

Pet in distress? WAIT for someone else - unless you have LOTS of cash and really don't care spending it. Had a 15-year old dog that was in declining health. Wife and I were in AZ on business - got a call from daughter saying "dog in distress" - she took the dog to MCPES and got my wife on the phone. My wife explained to the vet that "she's a 15 year old Corgi and she's in declining health. If the treatments (TX) you recommend helps then great, but if we are going to be back tomorrow to euthanize the dog then let's just get it done now". Vet says, "Oh no, the TX we do now will help and likely give her several more months", so we agreed, bill was over $650. The VERY NEXT DAY dog was in distress again, took dog back to MCPES to euthanize and they wanted an additional $140 to "evaluate the dog to see if she's a candidate for euthanization". ARE YOU KIDDING ME?! Also wanted $250 for cremation. (Co-worker in Wenatchee had his dog Euthanized and cremated for $140 total). Paid an additional $250 (bill was reduced by $30 to $220 after I complained to clinic manager - gee thanks) So this really wasn't about TX and care - it was about getting as deep into our wallet as they could. Filed report with BBB and State DOH. Recommend going elsewhere! read more

As clinic was amazing our little Chihuahua mix in the middle of the night he is only 21/2 half pounds. He broke his elbow or knee I guess I should say we went in there they saw us immediately they told us everything that they were doing and before they did anything they told prices and let us thinking about it in private with no pressure. For his examine, anesthesia plus splints and x-rays was actually very cheap It was $445 and they were nice and polite. I would definitely referenced friends and their pets and revisit mid Columbia emergency pet services. Great great greeeeeat place!!!!! read more

Mid-Columbia Pet Emergency Services - Loki resting after his medication from his ordeal last night - Veterinarians Near Me - Pasco, Washington

So let me start by saying last December my neighbor shot my oldest sons dog. Our Primary Vet tried to save him, however he had to go to mid Columbia for over night care. But he crashed on the way there. Dr. Erickson had to put him to sleep. It was so VERY devistating to our family! This summer was very challenging for us, it seemed like one thing after another. We came home this Sunday from a junior livestock show and my 6 year old son brought me his VERY loved baby bunny OJ and said that his leg was hurt. Let me tell you my 6 year old bought OJ with his own money that he won at the fair this year muttin bustin. OJ is his very special fur baby! We took him to mid Columbia emergency vet. Dr. Erickson was on duty. I explained to them that we really wanted to save him but I did not have a ton of money to do so. They gave him some medicine, but he needed an X-ray, which I could not afford. Dr Erickson came in and asked if she could be OJ's God Mother! She gave him his XRay and sure enough his leg was broke and needed to be set. ( we think he got his leg stuck in the cage and was thrashing to get it out and broke it). I had to leave to to take my husband to work so they said they would call when he was ready! I got a call a little while after I left from Dr Erickson saying that the leg was too badly broken to save. It needed to be amputated. She said that she and her assistant would be donating their time to help OJ and my family. They called a little while later and said he was awake and hopping around! OJ is now a VERY happy 3 legged little bunny with a VERY happy 6 year old boy who feels so special and blessed to call him his own! Dr. Erickson and her staff are so amazing! They knew we could not bare to lose another beloved pet and they would not allow us to do so due to a lack of money! I thank God for them and wish there were more people like them! People who truly do their job because they love to! Dr Erickson and her staff are a true blessing to our community and to our fur family members! Thank you so very much for your act of kindness and compassion to our family! read more

Make sure you ask A LOT of questions when buying the animal insurance. We were under the impression that we have 2 free x-rays. NOPE only 2 free views of x-rays and they used them on the first visit. Then the next visit it is $200. for the next 2 views of x-rays to make sure they set it right and that is was healing right. SO MAKE SURE YOU ASK A LOT OF QUESTIONS ABOUT YOUR INSURANCE. read more

Watch your wallet at this place. I took my dog here thinking he may have been seriously ill. NOT! They took a large deposit and wanted to to routine blood tests. Took many xrays, in the middle of the night they wanted to do surgery, which I declined. I picked him up in the morning and took him to my vet with the xrays and records, after reviewing all the information he had none of the proplems that this vet clinic said he did. Wanting $1500 more in the middle of the night to save my dog?? My vet clinic said this happens all the time. BEWARE, call you own vet first to see if they take their own emergencies.. Please be careful! read more

This clinic is a God send. They not only will see your pets on nights, weekends and holidays, but they have a full staff that are super friendly and seem to care a great deal about your pets and their owners. I have been there multiple times in the last few years (lots of pets) and have seen different doctors. They are very clear about costs and payment options. I thought that going to an ER clinic would be a cold, impersonal experience like at a human ER, but I was pleasantly surprised. My last visit was for my 10 year old dog. She had a high fever and was very ill. The doctor took time to sit down and explain her concerns and how she was going to figure out the problem in a very logical way. She did just that, and now my dog is now doing quite well. When we picked her up, the receptionists and techs were kind and polite. I recommend this clinic highly. read more

Came in with our dog thinking he had a dislocated hip. Dr. Gosink did a fabulous job taking care of our baby and I'm very happy with the overall service they've provided :-) read more

They make you pay in advance. If you can not pay the full amount they tell you take take your pet and leave. My puppy had Parvo. They did a test, she tested positive. Then they have me an estimate of the cost. Once I agreed to pay before I left, then they discussed options. If you don't agree to pay in full at time of visit you MUST take your sick dieing animal and leave read more

I have been in twice so far. The first time my pom pup was at deaths door after he regurgitated in his sleep and started choking. I was able to do cpr and try to keep him going until we got there, the front desk gentleman was very quick at reacting and took my pup straight to the back and have them get started. Once it calmed down he brought me my paperwork and they reviewed the possible cost, I signed, and vet updated me on what was going on. We were able to take him home that night and he was back to normal the day after. The second time the same pup got cheatgrass stuck in his ear. He was in pain so I decided to just go to the nearest place and this happened to be it. I knew it was going to be $110 going in but my pup was in too much pain and being fussy so they had to sedate him and that hiked it up to almost $300. They are always friendly and get the problem fixed. It is expensive but you're going in for an emergency so its to be expected. I hope I don't have to go back anymore but if I ever have an emergency I will definitely come here. read more

This vet is HORRIBLY overpriced, so only take your pet there if it is an absolute emergency and no other vets are open, otherwise you will go broke! Even WSU Veterinary Hospital (i.e., Ritz Hotel quality service) costs less than this vet! They have a tendency to add tests you don't need (like charging you for hourly vital statistics monitoring, even if your pet isn't in critical condition), and you have to watch the vet techs because they will double charge you if you don't look carefully at your itemized invoice. I had a kitty urinary tract blockage on a Sunday, so took him to Pet Emergency Services to the cost of $2000 !!!. A few years later had another blockage and took to my regular vet - it was only $500. HUGE difference! read more

I took my dog here, told them that I thought she had got into some D-Con mouse killer, the doctor checked her over and said he "just wasnt sure what was wrong with her" he did blood tests, said they looked fine but that he would like to keep her for observation over night. He said he would give her some fluids and a shot for pain and quoted me it would be well over $600. Since he just couldnt say if she had been poisoned or not, the next thing he would have x-rays done , he asked if she chewed on things, perhaps she had something caught in her throat....Plan B was take her home and observe her ourselves. The next day I googled "what if my dog ate D-Con? and checked what her symptoms would be if she had, My dog had every symptom listed!!! any moron should have been able to see what was wrog with her, ESPECIALLY WHEN I TOLD THEM THAT WAS THE CASE! took her to PET EMERGENCY SERVICE AGAIN, but it was too late, she began having seizures and I had to put her to sleep.... Cost me another $500. This place sucked. just out to make a buck!!! steer clear Ma Dear! read more

Worst place to take a pet. Spent almost five grand and my dog was ignored, covered in feces in the morning and the vet Erickson would not listen to the history, if she would have he might of had a chance. When I got back after being gone an hour he had a empty IV hanging from him and was crying, no one was with him and he died five minutes later still no one came in! Took twenty minutes to figure out last bill and we left. This place is sickening. Nightmare of an experience. read more

As others have noted they are expensive and go to great lengths to get into your wallet. I took my 17 year old dog here as I knew it was time to put him to sleep, and I didn't feel I needed to pull my regular vet out of bed to do this. My dog was having trouble breathing, he was 17 years old. I had come to terms with what needed to be done. My son stayed outside with our dog while I went in to do the paperwork. I told them it was time and filled out necessary paperwork. I chose not to walk inside with my dog as he was already having labored breathing and the vets office would only make the condition worse. I told the girl that I would have my son bring him in when they were ready to work on him. The front desk attendant was apethetic and so uncaring. She told me I must bring the dog in and then we had to wait for approximately 10 minutes. We all would have been more comfortable waiting in the parking lot. The procedure itself-they told me they would like to give him some Oxygen treatments and take xrays. Excuse me, are you listening- my dog is 17, yes 17 years old. Totally just milking every cent they could. After the dog was put to sleep, we stayed in the room during the procedure, the gal put him in a box. She then slid the box across the table at me,tapped on top of the box and said 'I'll take care of you up front." Just like I was packing my groceries out." I will NEVER recommend this place, and know of many other people that have had similar experiences. Emergency clinics are expensive, but first of all they should ALWAYS be empathetic! Call your regular vet! read more

Went there for our dog to be treated. All 4 of his paws were torn up and bleeding due to a long hike after our vet closed. 4 hours and $471 later (they charged $141 for antibiotics alone) and another $110 to wrap our dog's paws with koban and tape, the wrapping started falling off about one hour after returning home and our dog couldn't walk. We were told they had to be wrapped to help protect from infection etc however they continued to ooze and bleed through the wrappings and also started coming off. We did everything right - had a collar on him and carried him outside to go to the bathroom that evening yet they starting coming off anyway. When I called back to ask to come back and have them wrapped properly; I was told it would be another $110 visit charge plus the additional fee to wrap all four paws again. I realize that they are the only pet emergency service in Tri-Cities and they're in business for emergencies. However we were unhappy that we would've had to pay another $250 for them to fix something that wasn't properly done in the first place. We were lucky enough to get into our regular vet the very next morning to have them taken care of properly at way less than half of what it would've cost had we gone back. While we are glad they were there; we are extremely unhappy. Would've given them zero stars but that's not an option. read more

I brought in my 8 year old dog after he was hit by a car in November and saw Dr. Erickson. He was in pretty rough shape. The staff rushed out and helped my dog into the back right away and got my approval to start treatment and pain medication. Dr. Erickson talked to us about what they had started and that she would like to for him over the weekend. She was very concerned and compassionate. We got to visit him a few times throughout the weekend and I was relieved to see how comfortable they were keeping him. Before coming in I was skeptical about because of some of the reviews I read, but after my experience I have to say that I do not agree with them at all. Of course they have to have payment, it is a business and they have to keep their doors open. Be thankful they are there. Overall I was pleased with the care my baby received. The staff is professional, knowledgeable, and compassionate. I couldn't ask for anything more during a time of crisis. read more

I had to take my Shih Tzu in on a Sat because he had a poked eye ball and it was turning white ... they said it was torn and infected and his eye needed to come out..first they needed $1600 up front before they would do any surgery or help the poor dog. He stayed the night and we picked him up the next morning and they said he needed to go to our own vet to have the stitches removed. Will we ran out of meds before the appointment to get the stitches removed so I called and asked if we could get another prescription and they said NO you have to get it from your own vet I told the girl that since they gave me the prescription they should be the ones to re new it and she HUNG up on me....so we took him into our vet and they said their is no way the stitches can come out for another week..we waited another week and keep him on meds..our vet took the stitches out..well this was last Aug 2013 and we have had to go back to our vet because the operation was botched and now his eye is always leaking and we needed to put him back on antibotics now again and clean it every day or go back in and have the surgery redone..it is the only way to stop the draining..this place makes me sick and all they care about is the money!!! I would take my pet out of town, Yakima or even Spokane before ever going back there! read more

My beloved corgie was hit by a car on Christmas day. The only place open was this place. She was in very serious condition, they wouldn't even see her or help you bring her in unless you signed a form stating you must pay $110. just for them to look at her. I was very upset knowing my sweet girl was in pain and needed help now. The girl at the front desk didn't seem to care. They were very slow. The only thing they seemed to care about was the ol mighty dollor. They must have come to us at the very least 6 times with the bill while we had to make a very heart breaking choice to put her down because for a so called PET ER, they told us no one there could do surgery on her, the vet even said she didn't know how to do the surgery. I would not recommend this place unless you have tons of money and don't care about your pets. By the way our bill was over $1300. and they would not cremate her unless you paid up front the whole amount. I call that Heartless and on Christmas Day! read more