She saved my dog's life! I was visiting my daughter for Christmas. After being seen for annual…read morecheckups by another clinic, my dog was dying. My daughter called her amazing vet Maryann, who, the day after Christmas, agreed to see her right away. She took x-rays and showed me that my dog's heart was so enlarged that it was pressing against her esophagus and her trachea. Maryann sent us to Pullman, where they gave us meds that added another year to her life. If we had caught the problem earlier, she might have lived another five years or more. Although I live in Ellensburg, I still take our new dog Mishka to Maryann. She is worth the drive.

I was abhorred at how abusive clinic Staff were to my pet.. Especially Brittany. She works as a…read moreVeterinarian Assistant. Her title should be Mean Nasty Abuser. She was deliberately physically and emotionally abusive to my dog. She left scratches down it's back from being dragged by the neck with a very thin leash slip-notted around his neckIt left a mark on the dog's swollen neck that didn't go away for 24 hours! A 40 lb large absolutely terrified puppy. The animal, always cooperative and friendly, had a severe limp for 5 weeks and was suddenly afraid of people after being subjected to her abuse. Britanny is nothing but an ignorant and insecure, mean nasty bully. A typical local loser who hides her true self behind a false bravado. She can only pretend to know what she is doing and how to manage people's pets because she obviously doesn't have any learned skill or natural talent. She should be hung by her neck and sprayed with ice cold water and left to freeze in the wind so she knows how it feels. And dragged around cruelly by her neck so she is scratched and bruised and limps for 5 or 6 weeks afterward, until her muscles and tendons recover. What a mistake Dr Randall made hiring her!. I observed her abusive treatment of customers and their pets. There is no level too low to which this disgusting, mean, useless excuse of a human being will stoop to satisfy her insane, petty need to dominate the scene. She makes the whole clinic and everyone who works there look equally vile.

DON'T WASTE YOUR MONEY HERE IF YOU SUSPECT GRASS SEED INHALATION. Have been going to them for…read moreyears, since they were in a smaller clinic. Things changed when they built a fancy new building of their own on the river, and now it seems to be mostly a monetary focus. My friend is furious that they "let her dog die" and I had my own bad experience when I brought my own dog in for evaluation on a suspected airway obstruction. Instead of looking at the airway obstruction, they ran over $400 in various blood tests-including pancreas for some damn reason! When it came time to address the airway obstruction, they said they don't have the specialized equipment- which is the whole reason I brought her in. We live in the Columbia River Gorge, and this is a semi-rural vet hospital, and they don't have the expensive equipment to diagnose a simple grass seed (which can be deadly). When I asked why they don't have the equipment I was told they just can't afford it, and nobody there is trained to operate it anyway. I told them I thought it would be a good idea to get this because grass seed problems are very very common around here. Apparently the nurse didn't like my audacity to suggest what I would like to see in a vet, and had the owner call me back and tell me off for 10 minutes, then tell me to come and pick up my sick dog - that they would not treat it. Wow. Just kicked a sick animal to the street. They were very careful to hold my pet back until I paid. Imagine, kicking someone out of your practice and expecting payment! But it showed me their priorities and that they do this OFTEN. I understand owners are upset when their pets become sick, and I wish they would also, and show a little compassion. Nope- out the door with you! Update: She was taken to another vet, who quickly noticed a swollen neck, so they put her under anesthesia and checked out her airways- what I wanted Columbia to do! They found no obstruction, but he as a type at inflammatory laryngitis cats get, and an experienced vet would know about. Treating with cortisol. I really feel like Columbia run all those vague tests to run up bills, and they started doing that when they moved into their new fancy building. It's so transparent. The young vets just starting out have no idea.

I have a rescue named Mindy. She was abandoned in a barn and her entire body was one huge mat of…read morehair. The folks here shaved her and gave her a thorough checkup. They are awesome. Mindy was in friendly, caring, capable hands.

On September 14th of this year we were camping at Cottonwood Canyon. We live near Portland & had…read morejust arrived at the campsite. My dog Walter was involved in a nasty little altercation with a friend's dog and he was slashed on the side of his ribcage by one of her nails. I could tell right away that while there was no blood, a stitch or two or three would be the optimal treatment. Unfortunately it was after hours and while it was an ugly wound, we didn't consider this an emergency enough to cause delays in life-or-limb saving treatment for other animals, so we waited until the following day. My husband took Walter to My Family's Pet Doctor. Conveniently for us, they had a cancellation that morning and were able to get him in right away. We're not doctors, and we are especially not veterinary doctors. But we stupidly assumed he would be getting a few stitches under local anesthesia. Welp, as it turns out, we were dumb, this wasn't how it was done. It was done using general anesthesia. Walter received 8 stitches along with a thorough cleaning & inspection of the wound. We were sent home with pain meds & antibiotics. I removed Walter's stitches 12 days later and the would looks beautiful. There were no complications & we had no concern about infection at any time. The entire process was just under $500. And while this is a lot of money I feel it was more than fair & was honestly expecting it to cost more. In general, veterinarians & veterinary staff are woefully underpaid for their level of education and the amount of emotional & mental stress they are subjected to on a daily basis. We don't have pet insurance but hopefully at some point it becomes mainstream so that the people that care for our animals can be compensated more appropriately without it feeling like a "racket" to pet parents. Anyways, we appreciate Dr. Katie Sowell and her team so much for getting our dumb pooch stitched back up. He's back to his handsome old self.

Through a soft-hearted family member, we acquired three "teenage" barn kittens - two males, one…read morefemale. I checked around for feral/stray cat neutering, none currently available. The I checked pricing for veterinary services from Hood River to The Dalles. The results were from around $400 to over $600 PER CAT; except My Family's Pet Doctor which was less expensive. I made an appointment for the female and caught her and also brought the less aggressive of the two males (company for her), took them to her appointment and after talking to the receptionist, asked if they could possibly fit him in too. Mainly because his procedure was simpler (and they are all such incredibly nice people), they fit him in! All of the staff are very caring and wonderful! Both kittens have tamed down remarkably and are now still together and doing well in a new home. I still have a barn cat (intact) . . . very friendly as long as it's on his own terms! I am so grateful to the staff at MFPD for their care, efficiency and kindness! -

Dr. White and his team are fantastic. They take great care of our dogs and are friendly and…read moreprofessional. It's always a good sign when your dog is excited to go see the vet!

I took my dog there for a check up for a certificate to go to Hawaii…read moreI found out that they charged me over double that any other vet in the Columbia Gorge here would charge I felt so taken advantage of I cannot believe it If you need to take your pet to Hawaii, do not go to this vet, you will pay twice the fee of any other vet in the Columbia Gorge

Absolutely, hands down the best Vet I have ever been to!!…read more From the moment you walk in and are greeted at the front desk to entire staff..... very professional and very welcoming/friendly. I have been raising retrievers for many years and Dr Lee is soooo good! She takes her time and explains everything so well!! You can tell she sincerely cares!! Highly highly recommended her and her husband who is also a vet here!

The best staff ever! My mom has been coming here for over 14…read moreyears I now know why. They provide exceptional care. I made the mistake of booking an appointment with another clinic thinking I was making the appointment with CGVC. They did not turn me away they fit me into the schedule and took care of Lenny. I'm so grateful to them.

Every single person at Alpine is amazing - I don't know anyone who would even think about going to…read morea different vet clinic. If it were legal, I'd be a patient there myself.

Dr Mitchell was rude my poor boy died 3hrs being home he. Bled out on my carpet he didn't deserve…read morethat I'm devastated I'm a cancer patient he was my support animal

Dr. Fitzpatrick was amazing. I give her a 5 plus rating. Her assistant was great too, so, while I…read moreloved the doctor, the receptionist there was horrible. She tried to charge me over almost 2 times the amount I was quoted when making the appointment and then was extremely nasty about it. The blond at this reception desk on 6-12-26 @ 4:20 was rude, disrespectful. immature, unprofessional and was completely void of any customer service skills and business ethics. I finally told her to stop getting smart with me and she said. "You did it first!" She believed because they gave me wrong information this was just miscommunication and I should be responsible for paying 3 times the amount quoted for the visit. She reminded me of a 12 year old without any common sense, who was just caught in a lie that she figured she could bully her way out of. I suspect she could have been the one that gave me the wrong information on the phone. I won't be subjected myself to that type of bratty behavior when there are other options. Before booking this appointment I called around and they were a little cheaper, but obviously it was just a bait and switch situation to get you in the door. I usually give my own vaccines but after being quoted a lower price for the exams that included getting the vaccinations during the visit, I went with the lower price that included vaccines despite having vaccines in my refrigerator. when I booked the appointment I confirmed with the person that I was understanding it correctly no less than 2 times because it did not make sense to me. Well, it turns out it's because she had it wrong and then they want the customer to pay for their mistake, If I get a full and sincere apology and this is made right, I am happy to remove this review. What I would really like to see is the employees take a course on business ethics. I'm just shocked that they didn't not care about customer service.

I miss Dr, Makepeace so much, she was an angel on earth. I had gone to their (husband and wife)…read moreclinic since they opened up. Wonderful, wonderful clinic from the front desk to the back. I am glad she is not around to see what has happened to the clinic. Read the first review and that is exactly what happened to me, during Covid, muttering at the window, making no sense. Did not pay due to total disgust. Banned after all those years.

Very poor care my sweet 7 yr old passed Way after being home 3 hrs he bled out on my carpet I am…read moredevastated

They agreed to see our lethargic border collie when the other Alpine (our normal one) would not see…read moreher. Dr Mitchell was so good explaining all our options and what she could do. They were so helpful and considerate in our time of despair.

Thank you, thank you, Kim!! I always enjoy our visits! You are so attentive and personable! You…read moremake me feel like the best fur mommy in the world and I have the most wonderful fur children! You are a gem! Everyone is on the mend!! Big hug!! Betsy Pickens Mullenix ( Drews)

I recently had to have my cat put down. He was extremely old, and his health began suddenly and…read morerapidly deteriorating. Even so, it was an incredibly difficult decision for me to make, and I was very torn up about the whole ordeal. I chose The Dalles Veterinary Hospital to help me, though, and I'm glad that I did. Not only did they let me pet him and tell him how much I loved him as he drew his final breaths, but they were genuinely caring and even sent me a sympathy card a few days later. I'll always appreciate that, as my cat meant the world to me. I've taken my dog there once, too, just for an exam, and they were equally nice at that time. I highly suggest The Dalles Veterinary Hospital if you're looking for a vet in the area.

Very cool people, environment is friendly and prices are reasonable. There's alot of empathy and…read morecompassion here...

I can't recommend horse heaven hills pet urgent care enough. I'd trust my babies to come back here…read morein a heartbeat. From the moment we walked in we felt cared for, we were treated with the upmost kindness and most importantly we felt welcomed and un-judged. Dr. Marni Hamack and Racheal did a fantastic job and listened to our wants as well as treating our baby like it was their own. All of the staff here on top of these two were truly amazing in time of need. They went above and beyond to send us text messages throughout our dogs surgery on top of reaching out to us post surgery.