Terrible vet, prescribed wrong dose of medications dog almost died. Terrible customer service.read more

Am VERY pleased with this facility; staff are friendly and all-around great! Dr. Davidson to me,…read moreis one of the best. He's experienced, knowledgeable, communicates easily, and is thorough. IMO, you can't ask for more than that and believe me, I've had a vet or two that I had to report to the Oregon Animal Medical Board for being unbelievably inept, untrustworthy, careless, and lied to my face. THIS facility is now my go-to and I need to look no further.

I was visiting from out of town for my wedding and my (baddd) dog decided to eat a bunch of gravel…read moreat our AirBnb unbeknownst to us! We had to spend the day after our wedding at the emergency vet while she basically became a dog version of an asphalt paver. The emergency vet was encouraged she had passed enough to avoid surgery, but wanted a follow up x-ray done the next day. So we extended our stay a day and I woke up first thing on Monday to call multiple vets in the area at 8am and was denied over and over and over saying "oh our doctors don't typically like to take on cases that they don't know" HUH? Then I called Arrowleaf and Kylie answered with compassion, humor, and empathy to our situation. They were able to get us in same day and Dr. Morelos took the time to go over her previous "issues" (she's had a lot) and discuss some options to present to our vet back at home, while also assuring us that our dog's x-rays look good and we can travel back the next day. Thankfully our dog is fine and has since passed the remaining rocks, but I am so grateful for places like this to help when you aren't home and things can feel a bit stressful! So thank you!

Today reminded me why I'm so grateful for Arrowleaf Veterinary Clinic. When my cat, Dapper Stewart,…read morestarted showing signs of distress - constant meowing, restlessness, and spending unusually long periods in his litter box - I knew something wasn't right. One call to Kylie at 11AM, and they immediately made space in their schedule to examine him. Dr. Johnson's thoroughness and compassion stood out yet again. She took her time examining Dapper, working diligently to pinpoint the source of his discomfort and develop the right treatment plan. But what truly sets this clinic apart is how the entire staff treats their four-legged patients. They don't just care for Dapper - they genuinely adore him, greeting him like an old friend every time we visit. To Dr. Johnson and her exceptional team: thank you for being there when we needed you, and for treating my furry companion with such warmth and expertise. You've shown once again why you're more than just a vet clinic - you're partners in keeping our pets healthy and happy.

On September 14th of this year we were camping at Cottonwood Canyon. We live near Portland & had…read morejust arrived at the campsite. My dog Walter was involved in a nasty little altercation with a friend's dog and he was slashed on the side of his ribcage by one of her nails. I could tell right away that while there was no blood, a stitch or two or three would be the optimal treatment. Unfortunately it was after hours and while it was an ugly wound, we didn't consider this an emergency enough to cause delays in life-or-limb saving treatment for other animals, so we waited until the following day. My husband took Walter to My Family's Pet Doctor. Conveniently for us, they had a cancellation that morning and were able to get him in right away. We're not doctors, and we are especially not veterinary doctors. But we stupidly assumed he would be getting a few stitches under local anesthesia. Welp, as it turns out, we were dumb, this wasn't how it was done. It was done using general anesthesia. Walter received 8 stitches along with a thorough cleaning & inspection of the wound. We were sent home with pain meds & antibiotics. I removed Walter's stitches 12 days later and the would looks beautiful. There were no complications & we had no concern about infection at any time. The entire process was just under $500. And while this is a lot of money I feel it was more than fair & was honestly expecting it to cost more. In general, veterinarians & veterinary staff are woefully underpaid for their level of education and the amount of emotional & mental stress they are subjected to on a daily basis. We don't have pet insurance but hopefully at some point it becomes mainstream so that the people that care for our animals can be compensated more appropriately without it feeling like a "racket" to pet parents. Anyways, we appreciate Dr. Katie Sowell and her team so much for getting our dumb pooch stitched back up. He's back to his handsome old self.

Through a soft-hearted family member, we acquired three "teenage" barn kittens - two males, one…read morefemale. I checked around for feral/stray cat neutering, none currently available. The I checked pricing for veterinary services from Hood River to The Dalles. The results were from around $400 to over $600 PER CAT; except My Family's Pet Doctor which was less expensive. I made an appointment for the female and caught her and also brought the less aggressive of the two males (company for her), took them to her appointment and after talking to the receptionist, asked if they could possibly fit him in too. Mainly because his procedure was simpler (and they are all such incredibly nice people), they fit him in! All of the staff are very caring and wonderful! Both kittens have tamed down remarkably and are now still together and doing well in a new home. I still have a barn cat (intact) . . . very friendly as long as it's on his own terms! I am so grateful to the staff at MFPD for their care, efficiency and kindness! -

Absolutely, hands down the best Vet I have ever been to!!…read more From the moment you walk in and are greeted at the front desk to entire staff..... very professional and very welcoming/friendly. I have been raising retrievers for many years and Dr Lee is soooo good! She takes her time and explains everything so well!! You can tell she sincerely cares!! Highly highly recommended her and her husband who is also a vet here!

The best staff ever! My mom has been coming here for over 14…read moreyears I now know why. They provide exceptional care. I made the mistake of booking an appointment with another clinic thinking I was making the appointment with CGVC. They did not turn me away they fit me into the schedule and took care of Lenny. I'm so grateful to them.

DON'T WASTE YOUR MONEY HERE IF YOU SUSPECT GRASS SEED INHALATION. Have been going to them for…read moreyears, since they were in a smaller clinic. Things changed when they built a fancy new building of their own on the river, and now it seems to be mostly a monetary focus. My friend is furious that they "let her dog die" and I had my own bad experience when I brought my own dog in for evaluation on a suspected airway obstruction. Instead of looking at the airway obstruction, they ran over $400 in various blood tests-including pancreas for some damn reason! When it came time to address the airway obstruction, they said they don't have the specialized equipment- which is the whole reason I brought her in. We live in the Columbia River Gorge, and this is a semi-rural vet hospital, and they don't have the expensive equipment to diagnose a simple grass seed (which can be deadly). When I asked why they don't have the equipment I was told they just can't afford it, and nobody there is trained to operate it anyway. I told them I thought it would be a good idea to get this because grass seed problems are very very common around here. Apparently the nurse didn't like my audacity to suggest what I would like to see in a vet, and had the owner call me back and tell me off for 10 minutes, then tell me to come and pick up my sick dog - that they would not treat it. Wow. Just kicked a sick animal to the street. They were very careful to hold my pet back until I paid. Imagine, kicking someone out of your practice and expecting payment! But it showed me their priorities and that they do this OFTEN. I understand owners are upset when their pets become sick, and I wish they would also, and show a little compassion. Nope- out the door with you! Update: She was taken to another vet, who quickly noticed a swollen neck, so they put her under anesthesia and checked out her airways- what I wanted Columbia to do! They found no obstruction, but he as a type at inflammatory laryngitis cats get, and an experienced vet would know about. Treating with cortisol. I really feel like Columbia run all those vague tests to run up bills, and they started doing that when they moved into their new fancy building. It's so transparent. The young vets just starting out have no idea.

I have a rescue named Mindy. She was abandoned in a barn and her entire body was one huge mat of…read morehair. The folks here shaved her and gave her a thorough checkup. They are awesome. Mindy was in friendly, caring, capable hands.

Know my pets very well. Always looking out for them. When my Pitty hurt her ACL's they directed me…read moreto a surgeon to rebuild them. Always feel welcome.

I brought my dog in for a leg injury, and after two x-ray attempts with the vet tech and the…read moreveterinarian arguing in the back as well as my dog, screaming, the x-rays yielded nothing. Two weeks later, I take her to a different vet because she's not getting any better and she has advanced bone cancer and had to be euthanized. This office was filthy, i.e. blood droplets in the exam room and just general dirt and hair. I could have saved my dog two weeks of unnecessary suffering.

Thank you, thank you, Kim!! I always enjoy our visits! You are so attentive and personable! You…read moremake me feel like the best fur mommy in the world and I have the most wonderful fur children! You are a gem! Everyone is on the mend!! Big hug!! Betsy Pickens Mullenix ( Drews)

I recently had to have my cat put down. He was extremely old, and his health began suddenly and…read morerapidly deteriorating. Even so, it was an incredibly difficult decision for me to make, and I was very torn up about the whole ordeal. I chose The Dalles Veterinary Hospital to help me, though, and I'm glad that I did. Not only did they let me pet him and tell him how much I loved him as he drew his final breaths, but they were genuinely caring and even sent me a sympathy card a few days later. I'll always appreciate that, as my cat meant the world to me. I've taken my dog there once, too, just for an exam, and they were equally nice at that time. I highly suggest The Dalles Veterinary Hospital if you're looking for a vet in the area.

Great little place. Clean and friendly service. Open 24/7…read more Great prices! I highly recommend taking your dog or cat to this groomer. Much better that Petco. Thanks for taking care of our dog and making her clean and fresh.

Cheri has been taking great care of my Mom's dog Tye. He is very comfortable with her and comes…read moreback home happy!