I opted to have my two cataract surgeries at this location and I am more than pleased. The office…read morestaff is very friendly and professional. The wait times were minimal and absolutely everyone in there from the receptionists to the doctors were patient and strived to make my visits comfortable. I will absolutely recommend St. Luke's to anyone that is requiring their service services. Top-of-the-line. 5 star

Prepare to wait over an hour after your appointment time. Even if you go early. Had an…read moreappointment for 2:00.....it's 3:30 now and still haven't seen a doctor. Did other tests, and now directed to a second waiting room. I see all the people that went in before us waiting in here. Not impressed.

Cataract surgery performed on both eyes one week apart by Dr Scott Holman. Not only was Dr Holman…read morelovely and professional but all of the staff that I encountered were equally lovely. I highly recommend this doctor and this office.

Let me be very clear. The MEDICAL side of care is 'ok'. 'Cut em and street em' It was a bit…read moreUNNERVING. A bit of an assembly line.. Dr. Holman corrected the cataracts in both eyes. That being said, I am having issues with the 'new' LAL lenses. Just know what you are signing up for. I am still seeing 'dots' in my vision which were supposed to 'disappear' once they were 'locked'. Now my real issue: I decided to use Alphaeon Credit to pay for my lenses. BAD HORRIBLE IDEA. DO NOT EVER THINK OF USING this credit company. You are NOT given ALL info about the cc company at Lake Eye Asso. when you are first 'oriented' in There are LOTS of NON disclosed FEES, RIDGID RULES about how/when to access your account and make payments. AGAIN. DO NOT USE the Alphaeon Credit, Lake Eye Asso. Offers. Staff does NOT explain all charges and is pretty rigid. Not an over all fan.

6/3/2026. Want to give a review on 2 technicians: First is Diane, she has the greatest personality!…read moreShe is very knowledgeable. 2nd is Phil, he is very experienced and pleasant to deal with. I want thank Dr. Misch for her expertise. She listens and explains herself very well. She Has a great personality. She is very patient and takes her to time to make sure In understand everything.

I asked the doctor why an appointment was changed by mail AND the doctor was changed as well, for…read morethe regularly attending patient. I was told to ask the staff, and later received certified notice that I was cancelled as a patient. (I asked the doctor a question.) Then several months later, I was notified that I'd missed 2 appointments. This place was bought out by a hedge fund and cares nothing about patients.

Totally unprofessional and rude staff they overbook my appointment was at two waited over an hour…read moreand a half when I asked how long it was gonna be they didn't tell me she acted rude if you want to feel like you're being auctioned as a cattle call go there otherwise avoid it like the plague

This review and rating are for the optician service at Ocala Eye, Laurel Manor Office in The…read moreVillages. With this input, I hope to regain my trust in the opticians' services I have been using for years. A couple of weeks ago, I purchased two pairs of glasses; in one pair, the frame did not fit tightly around the lens. I came twice to report the problem; unfortunately, each time there was a long wait, and the optician advised me to come back at 8:00 AM when the office is slow. Following the advice, I arrived at 8 AM, an optician assistant, showed up around 8:10 AM. I asked about the opticians, and the assistant told me they were both running late. The optician assistant offered to take care of my glasses and, upon examining them, optician assistant announced that the frames are ok and, if I want, she might warm up the eye glasses frame, which might tighten the grip on the frame on the lenses. That solution did not make any sense to me and I 'sinsisted on seeing the optician, who showed up around 8:25 AM and told me that, indeed, the eyeglass frame is defective, admitted that she had missed inspecting it, and offered a replacement. Clearly, the optician assistant was incorrect in her evaluation of the frame. If I had not questioned her judgment and kept the defective frame, I would have missed the 60-day window to report the problem with the new glasses and would therefore be stuck with the defective frame or incur expensive repairs. I feel that the customers returning defective product should be a priority bypassing the waiting line. But if that is impossible and instead optician suggests to came at 8:00 AM to avoid waiting then logically an optician (at least one of them) should be be in the office on time, right?! Also, the opticians' staff at Ocala Eye at Laurel Manor may consider maintaining professional standards of healthcare workers which may include using the phrase "I am sorry" when appropriate.

The optical manager called a couple of weeks ago and asked me to come in and pick out a new pair…read more She verified that my insurance would pay for one makeover in a new frame. So I went in and picked out new frames and they ordered them. Today I picked them up and I love them. Thank you, Lang Institute. You will be my go to for glasses and optical for years to come.

Never called me back for my appointment. Guess they don't need my business,... on to Lake Eye.read more

Great location-easy to get to. Staff is…read morecourteous/efficient. Dr Shannon is awesome! Very knowledgeable/thorough. Office is clean/neat.

Never had any issues. Extremely nice…read more Great service. No problems Glasses come within a week No issues

This place is a bad joke Nobody ever answers the phone and…read moreif by chance they ever do they transfer your call to the department you requested and nobody answers there till your call is eventually disconnected. Today I called and I couldn't even get the operator to answer.

I just had an AMAZING experience at The VA Clinic located in The Villages, Fl. I came down with…read moreBronchitis and it was a stubborn case. I heard that the VA had a walk-in clinic and was NOT looking forward to the long wait time! I was AMAZED! Checked in and was seen in under 10 minutes! WTH? Now I'm sitting at the Xray department waiting for my chest Xray....cancel that, they just called me back for my Xray with NO WAITING! WOW! I continue to be blown away by this level of service! The only thing that would ice this whole experience would be to show back up at the pharmacy and find out that my medications are actually ready! We all know they won't be though! Other than the Pharmacy, I'm absolutely blown away by this level of service I just received at this VA! Great Job!

Get your eyes checked by the doctors; trust them with cataract surgery. 5-stars for the doctors,…read morenurses, receptionist, and other surgical help staff. My dad is a long-term patient who routinely gets his eye exams by Lake Eye. The doctors caught the forming cataracts and monitored until the cataracts needed surgery. He's had one surgery and is awaiting the other. Everyone was very patient with his nervousness and all my after-care questions. Avoid Sharon who helps pick out frames and arranges making the glasses! Go to the Tavaras location instead. The good thing is she isn't high pressure or concerned about making sales. However, She doesn't listen. First, she insisted that my broken glass frames, which were not purchased there, were under warranty even though they are not. I told her lenses under a year old and frames were over 2 years old. Second, she insisted I replace them at the store I got them instead of just giving her the prescription and paying for new glasses frames ($215) and lenses. She could not understand, because she wouldn't listen, that I only had sunglasses as a backup and needed my regular glasses to read, drive, and work (even if the ear piece was taped). I told her I didn't want to drive down to Miami. She snottily replied "have you never heard of mail". Now, how is that suppose to solve my problem as I would be without glasses for a substantial period of time especially using snail mail?Totally disgusted and frustrated, I sat down in the waiting room to await my dad. While I was waiting, an elderly couple came into see Sharon explaining that the husband had scratched one of his transitions lens badly and wanted to purchase a replacement lens or have the scratch buffed out. Sharon explained she could not buff out a transition lens so the couple attempted to order a replacement lens. When Sharon was told that he had an appointment at the end of November, she told them it would be less expensive to wait for the new prescription. The wife explained again that he couldn't see and the scratch was causing headaches. Sharon replied it would be cheaper to wait and told them to go home and reconsider their decision. Looking befuddled, they left. Really?!?! My elderly mom who in her southern belle way was quite well dressed for the doctors wandered over to the glasses area. Sharon was all over her immediately with trying to sell her something. Maybe my mistake was the jeans, boots, and well worn comfy shirt, and the couples mistake was golf shorts, polo shirts, and tennis shoes?

Not happy. Eyes examined twice with new prescription for each exam and left eye still does not…read morefocus correctly. Not going back. Son went to Walmart in Tavares and very happy.

Dr.Krepley is highly skilled and knowledgeable. She is a cornea related specialist. Entire staff…read moreand doctors are extremely thorough and excellent diagnosis and proper protocol for my eyes has been a God send.

Great doctor office the whole team works nicely together and the are practicing very safe Covid…read moreconditions

I was happy with the doctor, I had to wait but she took her time when she was with me. Staff was…read morehelpful, and I am happy not to be in a Medical meat market....being rushed out!!!!

Great staff, very personal practice and easy to ask questions of the Doctor !! No quick rush every…read morevisit !!