Great company! Went above and beyond to make sure the job was done well and that the job was done…read moreright. They took extra care not to damage our yard and to put everything back as close as they could given all the work that needed done. Chris and his team were fantastic. Highly recommend!!

Just bought a house and Jake came out to quote me for an egress window in the basement. He caught a…read morestructural issue I wasn't aware of that. The sellers had covered with furniture when we did our inspection. He was able to give me a quote super quick and told me exactly what I needed to do to fix it. They're a little higher in price than some people, but they seemed very knowledgeable and thorough

I had OBA out to correct my chimney on my house. The first team did not fix the problem last year…read more However, they have a lifetime warranty. It took a few schedule misses before a team could come out to try again. The team that came out today was exceptional. Paul P was the crew leader with Steven M, Robert S, and Laywandre J. Paul agreed to try and lift the chimney this time to correct the problem. He was able to lift the chimney by three inches. I think that this team did a much better job than the one from a year ago. They also cleaned up the yard where they dug so you can't even tell they were here. Great job this time!

We were contacted by a manager after leaving our review. They were apologetic and heard us out on…read moreour concerns. A follow-up was ultimately scheduled and we were promised this person would be more competent. Two area managers showed up and fit the bill. They did a thorough job with the benchmarking and took the time to answer questions, restoring the peace of mind we originally set out to purchase.

Work was good . Was a lot of playing around. Workers got complacent. Did not check the working…read morecapabilities of the sump pumps in the crocks they put in. I got up the morning after and was water in my basement again. Spent 13000.00 they finished and I have water in my basement again . I called complain. Get a call 3 hours after they open and say we will come out and fix it. I said you should have done your job when you were here. You don't have a check list ? I said I fixed your screw up already wasn't waiting for more water in my basement. They added drain pipes into the crocks and reinstalled my sump pumps without checking to see it everything worked. The drain pipes they added held my floats down and not letting the pumps to turn on . Was not happy .

I just had yearly maintenance done today on my pumps by pioneer basement/geek…read moreservice techs Fredo and Rick. Awesome job guys. They were very professional and courteous. I highly recommend Pioneer Basement and their techs.

BUYER BEWARE!!!!!! They may look good, but that is about where it stops. We put a deposit down to…read morehold the price of lumber on a cabin we were going to build. They did nothing for us no site visit, blueprints, NOTHING. Their communication skills are sorely lacking, especially if they are not getting their way. We have requested the return of our deposit, and were trying to work with the owner, who still wanted to build for us. When we made it clear we were not going to build with them, he stopped all communication with us. We are not even asking for the full deposit back, since the owner claims he has expenses relating to our cabin. Again I have a hard time believing that he has all the expenses he talks about, but was willing to settle for 75% of my money but still can't even get that. Make sure you check them out on line before you hand over a penny to this company!!!!!!

I'm an engineer by trade and cant help apply those skills to every project I start…read more I thoroughly appreciated working with Tyler through every step. He was articulate explaining the displacement, likely root causes, prevention and mitigation steps, repair options, and the pros/cons of each approach. During the walkthrough he discussed the areas of concerns and created a visual diagram of the forces interacting on the basement walls, how its displacing the wall, and how it will be repaired. The quote contained all these areas with the total cost of repair + the project plan to resolve it. How many straps, their locations, mortar joints that will be replaced, and a 5 foot section of basement slab that needed removed to clear out the flush ports underneath and replace with new concrete. What I appreciated the most was Tyler's engineering approach. Root cause, resolution, and cost. He identified a couple areas not pointed out by other contractors that required addressing and his quote was still in line despite the additional work. And I never got the impression he tried to create work for a higher invoice. I 100% would hire Tyler and Basement Remedy if I ever purchase another house with basement issues again.

Basement leaks? Flooding? Chimney drips? Crumbling grout or weeping blocks? We faced ALL of these…read moreproblems with a house we just bought. We also needed a precisely dug hole in which to bury a new LP gas storage tank. We found everything we needed at Basement Remedy! Tyler, Todd and their friendly crew, diagnosed our issues, discussed our options, gave us a free estimate; and when we hired them, they quickly delivered the results we needed at a price we could afford. They are great communicators with hands-on ownership. It was a wonderful experience! Five stars. Ask them to quote your job too, you won't be disappointed.

If you don't want to get ripped off then keep reading. This individual will get you to sign an…read moreagreement that he WILL NOT honor. First off everyone knows that an estimate that is signed by both parties with money exchanged becomes a contract. He does not. His "contracts" state 50% down to start work and the remaining balance when the work is complete. He also does not honor that. He will start work to the point where he has your property torn up then demands more money to continue working. This is obviously how he does business. He will give you an estimate that sounds reasonable to get the job then falsely run up the cost trying to pressure you into paying more. So that low estimate will eventually climb much higher than you agreed to. He will also not provide you will an itemized list of costs. He has tampered with contracts to hide his misdeeds. Be forewarned that you would be dealing with a dishonest contractor.

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