They don't stand behind their installation. They laid patterned carpet going in different…read moredirections in my home. The owner sent someone out to see if it could be stretched and the person they sent out said no, this carpet was laid incorrectly. Even after having that information, Spanky's did not replace the carpet that is crooked in my home. I have spent over $30,000 with this company through my business and have sent many people their way. They no longer get my referrals nor my business. Barrington Carpet on Arlington Road is fantastic and I highly recommend them.

Professional helpers. No high pressure sales. Got me exactly what I wanted . Good quality!read more

I stopped into Heritage Carpet to try to match carpet I purchased over nine years ago from a…read moredifferent store. I was greeted upon entry and asked if I needed help finding something. I showed a carpet sample and shared the name of the carpet. Since it had been so many years, the employee wasn't sure if that specific carpet was still being made, but she immediately walked to the appropriate section and began pulling carpet boards. We found a carpet sample that was a close match, then she thought of one more possibility. It was an exact match! She was very patient and helpful. We haven't had carpet installed yet, so I can't comment on that. At this point though, I would without hesitation go back to Heritage for my flooring needs.

Heritage flooring installed this flooring for the previous owner of our house (a 95 year old woman…read morewho lived alone) in 2021. When my husband and I purchased this house in 2024, the flooring was already coming apart, so we knew it was already an existing issue. In Summer 2025, we called Heritage Flooring because they had left a magnet behind on the refrigerator and we assumed they were the ones who installed the floor. They told us they did the flooring in 2021 and we asked if they could possibly repair it for us. They ASSURED us this was high quality flooring and that they would fix it. So after we PAID for the repair (that included their labor and a box of new tile), it started coming apart almost immediately. So after another year of us sliding it back into place, we called and Denny told us that it would be a repair of a repair and that flooring doesn't last for 5 years. I don't know what world a "professional" flooring company like Heritage Flooring lives in, but flooring should absolutely last more than 5 years. And i wouldn't consider this a "repair of a repair" because we PAID to have it completely fixed ONE year ago. He also informed me, a 34 year old man with common sense, that the sub floor could be getting wet, i could be mopping my floor and making it split apart, and gave me 100 other excuses as to how WE broke the floor. I am not just spilling puddles of water onto my floor and leaving it. The floor is coming apart in the same exact spot they repaired ONE year ago. Denny also assured me, before he hung up on me, they have been in business for 40+ years in North Canton multiple times. IDGAF how many years you've been in business. Your installation is crap. Maybe it's time to pack it up and retire from the business since you don't stand by your quality of works

Starts off great with an engaging and welcoming "sales" associate and manager…read more Overpromising. Spend over $30k+ and think they would actually care and attempt to make it right. Difficult to get responses and answers and still waiting. Beware.

It's a Monday morning 8 o'clock. And I was running to home depot to pick up a couple supplies for a…read moreproject today. Entering the plaza from route 18 there's a 2 lane road. There was a floorz truck next to me on the left side. As we get close to the stop sign he speeds up and pulls in front of me so that he could be in the Straight lane instead of the left turn lane. Absolutely no reason to cut me off. Turns out where both pulling into home depot. And on the corner of the plaza there is the floor material company with the same name as what's on this truck. I will never shop there. There was no one around, no 1 else on the road, absolutely no reason to speed up and cut me off. Other than hes a jerk. Don't buy from this company. People show their true colours when they think no one is watching.

Dan takes time to explain the product delivery was good…read more installation was a bit tricky but this was the former owners fault Dan did what he needed to do to make it right the end result was what we wanted

Recently used Dan's not once, but twice! Great selection,…read morereasonably priced and quick install. Great customer service too!

We replaced all of the carpet upstairs and most of the flooring downstairs and Mark's was able to…read moredo it quickly and efficiently. Their prices were a little higher than other quotes and they didn't have a similar Pergo flooring to what we were originally looking for, but we were able to get flooring that was similar and they were able to do the work much sooner than the other quotes we had received. We were pleased with the results and found them easy to work with.

We went through Mark's Carpet on Perry Drive to replace the carpet and our living room + stairs,…read moreand upstairs landing a few years ago. We went with a custom order carpet he did not stock, very thick almost 60oz face weight stuff. It was no problem he just called us to ensure before he ordered. The installation guy was great, he was supposed to have a helper that day, but he was alone that day he worked like heck to get it all installed before 6:00 PM. I felt bad for him, but he did a great job and it would recommend and everything was as expected no surprises & no gimmicks no hidden fees, and that's exactly what you want and a carpet provider in Stark Co.

I think for this review I will let the pictures do the talking…read more The only thing I can add is great customer service and it was a non painful experience.

I think this is the 3rd time I have purchased carpet from Callahan's. Jerry brought samples to my…read morehouse after I emailed him a couple photos of my kitchen, and I found the perfect carpet from the samples. The man who installed it did a great job, and I'm totally thrilled with the results.

Mike and his crew were amazing. I was in a time crunch to move into a new house and they got…read moreseveral rooms - bathroom, 2 bedrooms, living room, dining room, sun room and closets completed quickly and I'm thrilled with the result. My stress level went down considerably knowing they were taking care of the painting so I could focus on a busy work schedule and moving.

They were prompt, neat, friendly, communicative and a fair price. I was very happy with the work…read morefrom start to finish.

Our entire first floor was renovated with new hardwood. There was a great deal of tear out of the…read moreold wood flooring and carpet. The installer, Mark, was highly professional and did a fantastic job with the flooring. We were very impressed with his hard work and talent. It has been 4 months since installation, and there has not been any issues whatsoever. The wood from Legno Bastone is good quality and we love the look and coki Bill and his staff were easy to work with and responsive. We will use Medina Flooring again when it is time for our bathroom redo.

This company should get 6 stars bought flooring in the morning.Their awesome crew completed the job…read moreof replacing flooring in 2 bathrooms .which is hardest area to install by that afternoon Floors are beautiful,crew very hardworking and polite and talented.I would definitely recommend!