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    Mid State ENT - Gallatin

    2.3 (3 reviews)
    Closed 8:00 am - 4:00 pm

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    3 months ago

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    Ear Nose & Throat Specialists of Nashville

    Ear Nose & Throat Specialists of Nashville

    3.5(2 reviews)
    15.7 mi

    Dr Williams is very friendly and professional. His bedside manner is great and the staff are always…read moresuper friendly as well. I had a septoplasty for my deviated septum and have never breathed so well in my entire life.

    Strange experience. I showed up for my first appointment 10 minutes early for my 2:30 appointment…read more I didn't have my insurance card but had all my insurance numbers. I gave them to the front desk person. She said repeatedly said I can't find you. I said It's okay I can fill out my paperwork (new patient) while I have a friend text me a picture of it. She replied. I don't have any paperwork for you to fill out. Really? She said without your card I can't give you any paperwork. Really? So you don't take cash?? Credit cards? I planned on staying whether I had my card or not. I had an EAR problem. She continued to just basically ignore me while I said - did you find it? Finally I walked outside. Had a friend text me a photo of the card with the EXACT same numbers / info I had already given her. Now it's 2:45 - there is no one else in the office. She says Okay I found you now when would you like to reschedule? It is the EXACT same time it would have been if I had sat down and filled out my paperwork. It was utterly ridiculous. This girl looked about 15 and appeared to have NO idea what she was doing. I had other things to worry about so I simply said - whatever is good for you? I rescheduled for the following week. Went back - same girl - OH SO pleasant this time. Immediately asked me to fill out the clipboard of paperwork that was there the week before. Then I am called in by a doctor that appears to be 20. Now I know new doctors might seem young but she just didn't seem to have any answers either. She explained how she would examine my ear and then send in her nurse. Doesn't the nurse normally come in and take info and then send in the doctor? It was just a STRANGE experience. I really felt like I was on a hidden camera show. This very young girl who did not appear experienced in ear problems talked a lot but followed up every comment with, but I can't be sure if that is what your problem might be. Then she says... I'm going to have the nurse come in and run a test on your ear. The nurse was the rude girl from the front desk. At this point I almost could not keep myself from laughing. It was the most ridiculous experience I have ever had. The doctor then returned with the test results and repeated there may be fluid OR this may just be your normal ear test results. As it showed a little bit off from being normal I guess. It was the most inconclusive bizarre appointment I have ever experienced. I hope there is not a large fee for this appointment or it will definitely be challenged. Left the parking lot in hysterics calling another doctor who may have a better understanding what is going on with my ear! I really felt like I was in a high school mock doctor's office.

    Mid State ENT - Gallatin - earnosethroat - Updated July 2026

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