The staff are all bitchy, inexperienced, and apathetic. I blame the "office manager" (as she loves…read moreto tell you), Donna. The "i didnt make it in haircare so became a nurse and could never get a better job so I stayed here" type. They like to sabotage your care if it makes their day easier. The doctors treat you like customers, not patients. Whatever it takes to get you out of the office and sent to billing. This is not a place for proper care of any kind. Please seek alternatives for your own safety.

Went to Urgent Care on Tenney Mtn Highway near Marshall's to address my wife's persistent pain…read moreemanating in her mouth. She had seen a dentist earlier and had x rays taken but nothing was revealed. Upon checking in and waiting about 20 minutes, Joe ,PA, came in and looked and immediately identified her problem(stone in her gums, and prescribed medication to address her pain and swelling. He also said the first weekday, an ENT doctor will be referred for a visit. I was pleased with the care and most importantly, the quick diagnosis Joe reached. Since we are snowbirds, our primary doctors are South and I would recommend this establishment if in a pinch. Addendum: Joe diagnosed the source and prescribed an effective antibiotic but we never heard back with an ENT referral.

I've been coming here since I was 8. I was seen 5 years ago but suddenly I'm not a patient anymore…read more Despite the ER (both the head and Tim Schaefer) misreading my mom's x-ray when she broke her back (said it wasn't broken), it's convenient, so tried to make an appt. Tracy at the operators' desk wouldn't make me an appt and had that worst bedside manner. She wouldn't even let me talk to my former doctor's office! I asked to speak with her collègue instead as I found her extremely unprofessional. So unprofessional in fact-- she hung up on me! Rude! This hospital panders for handouts and donations from the community. We have donated to the Hospital Fair Day most years - I've been a patient for 38 years but suddenly I'm not a patient anymore-- guess I won't be donating anymore either ‍

This was supposed to be the best care for my father after a fall. It was awful. They have signs…read moreeverywhere saying they want to involve family. They shut us out because my father had too many daughters. I do have to give a special shoutout to Shyla who advocated for him and was so amazingly kind. The doctors were incongruent week after week. His pain was dismissed. He lost almost 20 pounds in the first week and recorded as lost at the previous hospital, which was completely untrue. By the time he left he was not eating. They blamed everything on the patient and did little investigating. The nurse Christine should retire or find a new profession. While most of the staff was dismissive, she was downright mean. I found him asleep with his face in his dinner tray. He was afraid to drink because the staff never showed up in time to get him to the bathroom. Issues were reported to nursing staff but never relayed to the doctors. After several weeks of "rehab and care" my father died, still unable to move much or eat at all less than 2 months after discharge. If this is the best we can offer, healthcare is truly an abomination.

The worst experience i had. Waited a very long time and the front desk disappeared for a long time…read more When they called me in, they left me in a room and disappeared again.

1000/10!! Had a personal issue come up during the COVID outbreak and wanted to avoid the hospitals,…read morealso do not have insurance. The Belmont location was incredible from start to finish, I sped up the process by completing a form online, waited for less than 10 minutes in a spacious, socially distance-able waiting room, and was met with a smile (through their masks ) every step of the way. Affordable & easy even without insurance. Not only that but I was treated by a DO, who was clearly very knowledgeable in many areas including gyno. Thank you so much to all the Health Care PROFESSIONALS at this location, and across the US, for continuing to provide the best service during this pandemic.

I recently had surgery at Dartmouth Hitchcock Hospital in Lebanon. I had the most professional and…read morecaring discharge nurse. I don't know her name, I know from her accent she is Brazilian and worked at 4W. I am 77 years old and have been cared for by many good nurses, but never one that cared for me like I was a member of her family. I hope others will as lucky as I was to be discharged from the hospital by such a professional!

Great doctors, nurses, staff etc. Horrible Patient…read morerelations and care review The hospital is defaming me in my medical records in a way that will harm my healthcare for the rest of my life and they dont care. Its clear they never bothered to look into the case and just tell me the same thing over and over- your case is "resolved" Of course its not resolved and they are defaming me but they do not care. I have caught every supervisor in lies and they do not care. I figure this must be how inmates are treated when incarcerated. I cant say enough bad things about the patient relations team above the lower level workers- who are nice and just doing their job The supervisor? Atrocious

I had a great experience at CMC. Nurses friendly and caring, doctors the same. Will not hesitate to…read moreschedule another procedure there if needed.

I was rushed in via ambulance as I had a serious GI issue that could have ruptured turning sepsis…read more I had met my surgeon a few days before after looking for one at other medical hospitals. 2 other ER hospital staff sent me home with no surgeons to consult with. As my pain worsened, 2 Drs. from the other hospitals reached out to the one surgeon, at CMS, who saved me from further pain & complications. Thank goodness he had squeezed me in for our consult. Luckily he was the attending Dr. in ER when I arrived. The staff in ER were spread thin. My vitals were taken and I got water and warm blankets about 90 minutes a part. After a few hours I saw my surgeon and he did the surgery the next morning. No time was chosen but, they got me in a 2 hour time slot, luckily. Usually that does not happen. I spent 5 days in the hospital. The staff of nurses were very busy. I was checked on for meals & meds. They were all helpful and caring. Custodial cleaning was delayed when it came to my bathroom. But they came in once a day. IMPORTANT TO KNOW... I had asked the floor nurse, to please take my emergency contact info. I was told someone would be in from resource. She didn't come till I was in the O.R. being prepped for sedation!! Telling me a family member is on file from 10 years ago, she refused to listen to my update & left! That certainly caused stress for me immediately & the family members who were waiting for news not getting any information. The hospital refused to give out info to my family who called. Not all family has kept in touch with each other, sadly. No calls were made to any one. I guess they would have called if I had died. HEADS UP, Write your info on the dry erase board in your hospital room! Sign your name next to it. Be sure they take your information correctly and currently! CMC is out of network for my insurance yet, prices for the Emergency room was much less than another local hospital that is on my plan! There is good and bad with any company you experience. Being medical it was more personal for me. I was fortunate to get the surgery & care needed. In closing It's hard to say all is good. I only had a fraction of exposure there. I know the AI system and owners of the hospital have changed the medical platform of how things are handled. Transitioning has consequences. It's a business. Anyone working in the medical field has a calling to save lives. Yet, it is a worthy skill to balance compassion with success.

I really love and trust this small hospital. I believe and know they provide good care and…read morepersonalized service. They are now part of the Dartmouth-Hitchcock Alliance so they can provide additional services that they once could not. My parents still come here when they have too. They are not big on Doctors, but will come when forced. Have have an ER, urgent care, and clinic. They also have an Long term care skilled rehab center on site as well an professional building that house many specialists. I spent the night here once when I was five years old or so. I swallowed a penny (I was very orally fixated) and it got stuck in my throat. I had to have surgery and then I pooped it out about 2 weeks later. Nice!

I can't speak highly enough about the wonderful nurses and docs in the emergency department at Mt…read moreAscutney Hospital. I've been there twice recently for migraine treatment. Both times they took away the pain (without heavy duty pain killers) quickly. And I didn't have to wait for hours in the waiting room like I would have at that other hospital in Lebanon.

I live in the area part time so I never really needed a regular primary physician. However, this…read moreSummer I ended up with a bronchitis like cough I couldn't kick, so I decided to give Clear Choice a try. I am a nurse practitioner in Texas, and I wish we had a clinic like this where I live there. I had a 3 minute wait in the lobby, and a one minute wait in the exam room until I was seen by a very patient, kind, well spoken staff member (I am sooo sorry that I can't remember his name). I was in and out the door, in less than 18 min, with my prescription called to CVS. Now, what REALLY surprised and impressed me? I received a follow up phone call 2 days later checking to make sure that I was feeling better and that the prescription was working to alleviate my symptoms. Wow! I now have my Go To health clinic in the area. Thank you so much for your care, concern, and making your patient feel human again!

We have unfortunately had to come here a few times for urgent matters. Unlike other urgent care…read moreoffices, someone typically answers the phone and answers questions. You can also make an appointment online, and they typically try to get you in the door around(ish) the time of your appointment - although there is typically a 20 to 30 minute delay. I have yet to be seen by an actual physician here, which is a bit concerning, but the physician assistants, nurses, and techs who work here are all nice. They accept a bunch of different kinds of insurance, which is great in a pinch.

I had my first consultation with Dr. Lynch. She was terrific. She spent ample time with me, slowly…read moreand completely answering my questions and addressing my concerns. I'm never felt she rushed or abbreviated the conversation due to any time constraints. Her staff is excellent. Friendly, personable and caring. My visit was very positive.

From the doctor to the people who answer the phones, everyone was fantastic. The rooms where they…read moreconduct their sleep studies are like fancy hotel rooms. The office and rooms are impeccably clean and comfortable. The sleep technicians are incredibly nice, knowledgeable and make you feel right at home. Scheduling an appointment is very easy and they fit you in quickly, accommodating your schedule. Highly recommended!

It was a quick check in , that's as far s the quality of care went... I went for…read moredizziness,chills,... I was given a blanket and put on on heart monitor ... had bloodwork, the doctor was inefficient , never looked in my ears(being dizzy) or mouth or anything else the er nurse could not speak or understand English well the man helping her had to spell for her.. he told me "MCH may not have the latest equipment or the best Drs but we and they are nice" I didn't go to the Er for nice... I went because I was not feeling well.. they did labs and the assistant told be they were fine, was he qualified to say that??? I was told to follow up with my dr, which was away and his office told me to go to urgent care, NOT the ER

I recently was there in oncology infusion therapy area of the hospital. I was totally shocked and…read moreappalled to see not one nurse or receptionist had a mask on! Hello, oncology here! Also there were big signs everywhere saying nobody could enter except the patient. Guess what. They let in anybody and everybody Not one person had a mask. Disgusting. I guess because from what I see and hear around town, nobody thinks they need a mask or vaccinations. Who runs this "most beautiful" hospital? On that note, the staff appear to be nice and also efficient.