Always friendly and thorough. Usually not too long of a wait. You can even bring your vehicle in…read morebetween oil changes to have fluids topped off. They used to even vacuum the floors. I wish they still did that. Little touched like that is what makes you stand out from the rest.

This company may look good, but don't be deceived. They are fast, once they get started, but there…read morewas a long wait before they got started on our car. They were not overly friendly. Probably because of so much business. However, ask about their prices! They are expensive! $54.00 including the $5.00 coupon we gave them! This was for a standard oil change, using standard oil for a Kia Sedona. Hope this helps when determining where you want to get your oil change.

Medrano has great employees with quick and reliable service. They go above and beyond to help their…read morecustomers! Prices are very reasonable and the work is done right the 1st time. I appreciate these guys and how hard they work for the customers.

We had a great experience with Medrano's the first time we had our oil changed there. However,…read moreafter this visit my husband and I moved and are now attempting to change our own oil- which is near impossible because the oil pan plug is stripped. The kids working on our truck used an impact to tighten it after the oil change instead of by hand. My husband has been underneath the truck for an hour and still hasn't been able to loosen the plug. Pretty dumb, y'all.

I am very disappointed with the service I received. I went in for a normal oil change and ended up…read morehaving to take my car to the dealership to get fix. I went on 11-12-24 and the tech told me that they would not be able to replace my skid plate because they didn't have the fasteners. I asked him how important the skid plate was and he said "that he has a family member with a car lower then mine and as long as I didn't hit any big bumps I would be fine." I then asked how hard was it to put the skid plate back on and he said "It was an easy process and all I had to do was get the fastens at an Auto Zone and I could do it myself." I couldn't do it so I took my car to the dealership on 11-14-24 to have the skid plate put back on and the dealership let me know that the skid plate did not need to be removed for an oil change to be done. I went back to Valvoline and spoke to the store manager 11-15-24. Who said that he would speak to his GM about the matter and today I was told they are not going to reimburse me for the cost of having someone else fix their mistake. My friend who used to work for Valvoline recommended them and spoke very highly of their professionalism. He said they were a good company and could be trusted. Needless to say I'm extremely disappointed in this whole situation. What started out as a $100 oil change has now become a $277 ($377 if you include the price of the oil change) issue that never should have happened in the first place if the tech did not take off the skid plate unnecessarily. I do not recommend. Honestly the dealership is also cheaper only $90 for a full synthetic oil change and they check way more on your car. Go to the dealership not here!

Pulled up in front of an empty middle bay. There was an employee sitting on floor of bay 3 he…read moreturned his head to look my way then looked down. Then another worker appeared in bay 3. He also looked in my direction then turned his head to look down. Neither one acknowledged me while I waited. The worker finally got off the floor they both walked towards bay 2 slowly. That's when I thought they must not need my business and I certainly don't need theirs.

We had a blowout 30 minutes outside Brownfield. I called Franklin & Sons. The tire is a special…read moreorder tire. They ordered it overnight and we on the road by 10am.

The absolute BEST! We got a flat in Big Bend National Park and called 3 different Firestone tire…read morebusinesses in Big Spring and Midland, because our next stop was Big Spring, TX. Franklin & Son was the only business that could get the right tire in time. They did so, then called us and notified when they had it. We pulled in on a Friday about 2:35PM and were out of there within a half hour. AND they put the spare back up under the the truck again! They did this work outside of the bays so we didn't have to unhook from our camper. SO fast, professional, and just all around outstanding!!! LOVE businesses like this one...

Went to take 5 to get an oil change and they installed my oil filter incorrectly which caused my…read moreengine to blow up. They ignored my calls and voice mails for months then called and said the claim had been denied because it happened during a different oil change. They were in fact the last people to change my oil. They destroyed my vehicle, treated me very poorly then told me I lied about it. DO NOT trust this company. If you do use this company be sure you make them double check everything. They do not take responsibility for their own mistakes.

I went to this place on two separate occasion to wait only to be told their inspection person…read more'just' left. The second attempt I did try to call ahead however it just kept sending me to their corporate and when I I did finally get someone they attempted to transfer me b just ended up keeping me on hold until I got a recording saying to try to call back.

Had my 2002 f250 towed in not running. They determined there was a problem with the programmer. As…read moreI was passing thru, they disconnected it and I was able to proceed. Very pleasant people who took care of my problem quickly, and for a reasonable price. I highly recommend them.

'Caught' a sneaky leak on a drive from Lubbock to Nashville. Upon making the discovery, Snyder was…read morethe closest town... I'm so lucky I didn't leave at 5am as I'd intended that morning or I'd certainly have been stranded roadside for an hour or so. Pulled into Dennis' spot not long after they opened for business that morning. I was patched up and on my way a half hour later. Super clean facility and very nice staff.

Always do an awesome job, tires, oil change , brakes , whatever you need, give them a tryread more

Went in for a basic oil change and fuel filter change. The guys were super nice…read more Well hours after I left the shop, the check engine light came on. I called the shop and they told me to bring it in to check the codes. I went by auto zone on the way and it threw 9 different codes..brought it into Don's and it threw the same code, but they insisted there was nothing wrong with it/that they didn't do anything wrong. The check engine light came back on again today and they're still insisting they had nothing to do with it. Definitely not a coincidence that my check engine light just came on after it spent two hours in their shop and hasn't had this problem ever.

These guys are fantastic. Got my car in fast, called with details, fair price, great repair…read more I will take all of my cars here

10/10 Recommend. My car was making a horrible creaking noise, called and spoke to Josh to make an…read moreappointment, 3 days later I took my car in and they diagnosed and fixed the noise the same day which turned out to be some loose bolts that a Kia dealership failed to tighten properly. They didn't charge me $ for the service which was so nice. Josh also recommended a frame shop locally to get a bent part looked at. I will be sending all the women in my life to this shop, it was clean and the customer service can't be matched for the area. Thank you guys!

Took My Raptor to them, needed a few things taking care of, Did a great Job…read more Will go back next time without hesitation. CWO Ian M. Garland AATW

These men and women have bent over backwards to fix my old work car. Nothing but a good experience…read morefrom good and professional people all around. They will handle all of my service and mechanical needs in Midland going forward. I really can't say enough good about this shop.