We had a dip/belly in our main sewer line that needed to be replaced. Molitor Plumbing was sent by…read moreour insurance company to replace the main sewer line. We didn't receive a courtesy call or heads up until 2 hours before they were coming. Some notice would have been helpful because we would have been able to save the flowers/decorative stones and notify our tenants beforehand. Adam Molitor lead this project and informed us at the end of that day that their work was done. They didn't level the yard or repack the dirt underneath the sidewalk, leaving large dips all over the yard and hollow spaces under the sidewalk. We would not be able to re-seed the yard the way they left it, and more importantly with no support underneath the sidewalk it will eventually collapse or crack. They also cracked a 2 ft section on our main driveway in the process, and when we mentioned these concerns to Adam his suggestion was for us to remove the sidewalk completely and leave that area with dirt, and "your driveway was brittle, so it was likely to break anyways". Because they did not get a permit prior to doing this job, no inspection was done after the job. With all the issues we were seeing, we decided to get the main sewer line scoped just to make sure everything was good. It was then that we found out that the old sewer line was still there and no new sewer line was put in. We called Molitor's office to inquire, and the office manager said to his knowledge the work was indeed completed. We also left a voice mail for Adam to call us back; no return call from Adam. We did receive a call from their office a few days later stating that we must have misunderstood Adam and they were planning to come back. I'm not sure why anyone would go through the trouble of putting the dirt back if they were planning to come back to finish the work. The insurance company got billed for the whole scope of work in the meantime. We then requested to have another company come to finish the work. This company got a permit, removed all the old sewer line and took a lot of pictures to show their work, and had the city inspector come to sign off on the work afterwards. They had to tear up the yard again and did not find any new sewer line put in by Molitor. We have worked with many companies in the past and we have never experienced anything like this. Not only did they not fix the problem, they didn't seem to care what damages they caused in the process, and billed for something they did not do. I would urge you to ask a lot of questions and ask for pictures and proof of work afterwards if you choose to use this company.

Molitor Plumbing has been to my home several times and I am always impressed by their…read moreknowledgeable, efficient and courteous plumbers. I highly recommend Molitor Plumbing and their outstanding customer service!

A monster clog in our toilet. I could not clear it with a plunger or drano. I called Jim Burke and…read morehe came quickly and resolved the problem in a professional way. if you need a plumber call Jim Burke Plumbing. You'll be glad you did.

Our nearly 20 year old furnace heats a large commercial building. With winter coming on, it failed…read more Jim and his son came swiftly and, accompanied by a few curses for the lack of light and piles of tools in our furnace room, Jim reworked the furnace entrails and said it was still a good furnace, didn't need replacement just yet. Then he looked at the four "zones" that the original supplier put in, said they were confusing the furnace, and offered to fix the system, which he then did. After all these years, our old furnace is doing the very best job ever of keeping this old building and its huge lower half-basement level very evenly heated. We appreciate that he was willing to work on an old furnace, and when we need a new one, he's the man.

I had my HVAC, Air Conditioning, and Septic Problems solved by the professionals. They don't short…read morecut you, they give you the price for a professional job that they stand behind. I appreciate the fact that they show up in a clean uniform and wear protective coverings. And they even clean-up any mess while working! I know they have background checks and I feel safe when they are in my home. Thank you again!!

I have them give me quote for plumbing a bathroom, laundry, dishwasher, and kitchen sink and no…read morefixtures included and all rooms were connected and open below with New construction. I think 10K was a little outrageous. They wanted 15K for doing the HVAC for a 1650 square foot house. Im not sure why the advertise because this quote was with the discount for mentioning their radio ad,

We needed a basement, shed and garage empty asap and Brad responded to my Facebook post…read moreimmediately! He was very responsive and walked me through how he and his team would handle the cleanup and what costs we would have for certain items at the landfill. After they finished the job he meet with me to do a walk through to confirm they completed everything as requested. All the junk was gone and everything looked great! We will definitely hire him again!

I was in a real pinch. Locked out of my new house on moving day! I called Master Key and Chris came…read moreall the way to Hanover, Il. to save the day. I could tell I was in an experts hands. He picked the lock in a jiffy , rekeyed every lock in the house, garage and barn. He even identified and took the time to correct some installation mistakes from the prior owner! I was even more delighted at how fair his pricing was given my situation. I highly recommend Chris and MasterKey and would call them again in a heartbeat.

I locked myself out of my car and was going to be late for work, and within 10 minutes they were…read morethere and working on my door. He told me how much it was going to cost when I called him, and that's exactly how much he charged me. Fast, efficient, friendly, professional and affordable! I did not feel as though I was overcharged- the price was fair for the service, especially for how quickly they came and opened my door. I will recommend them to anyone who needs a locksmith!

These guys were fantastic again! Reasonable, timely, clean and a pleasure to work with! Power…read moreWashing and large deck staining!

I contacted the company to get a quote two weeks ago and didn't hear anything back. This morning I…read moreget a call saying they can do it for $XXX amount. In the same conversation he says he's on the property ready to start. I told I'm waiting for a quote from someone else and said I'll let him know the following day if they get the job or not. His reply is thanks but we are no longer interested. Poor business practice and terrible communication on their part. Do not recommend.

My phone rang in just minutes after filling out my needs online. That was my only good experience…read morewith them. I explained I needed a treadmill moved from my detached garage into the ground level of my home. I explained the treadmill was cumbersome to move due to its weight, and that I was unable to help as a 62-year old who has survived a heart attack. We arranged for a time of "5-ish" and I waited outside for 30 minutes. Finally at 5:35 we left to get dinner. There was no call asking where we were, and I tried their number but the phone rang five times and stopped. It's now 1 hour 20 minutes after the supposed appointment, but I've heard nothing back from them I can't leave a rating, because there was NO JOB DONE!!

Three stories of steps on the move out in AM, and quickly in and done by the mid afternoon. These…read moreguys are the best you can get.

After mounting two new slide bars for our shower heads, I notice a leaky shower head. He was not…read moreresponsible for this leak but he came the next day to fix it anyway. He also mounted a grab bar and fixed the water handle and remounted a grab bar that I made loose myself trying to fix it. He did excellent work, was very reasonably priced and totally professional. This young man is honest and hard working. I would highly recommend him for any jobs you may need done.