I was EXTREMELY happy with the customer service at this location. They made me feel very…read morecomfortable. Such a nice, friendly and helpful set of staff. I will be giving them all of my future business!

Called Master Mechanic and spoke with Nick to find out what it would cost to get an Alignment and…read moresome maintenance performed. I found it interesting that he quoted less because the work involved in the maintenance was easier to perform on my particular vehicle, although he did quote higher on the Alignment than most places I called, I though he was upfront and honest so I gave it a try...Glad I did! Nick was knowledgeable and asked about my reason for the Alignment, I left the car with him so that he could look it over when he had a chance (I did not make an appointment). He called back the next day, work all done, no surprises and his alignment included all the adjustments he made including the one to the rear wheel which they always ask for more. I'm always skeptical and pretty much don't trust anyone but I'm glad I met Nick and found someone that restores my faith in auto repair! I will go back and support him in his new business, hopefully he keeps it up as this will set him apart from the rest of the shops in Bolton.

I went in to master mechanic for a tpms sensor reset and they did a great job. Very professional…read moreand understanding and I am very happy with the level of customer service. Thanks so much

Went to see Garage 911 today as I had a Groupon voucher. Rick was very professional and helped me…read moreout. All fixed a lose oil shield without charging. Rick and his nephew were awesome and gave me somethings to look out for and keep an eye out for without being pushy. I would highly recommend them for your car needs. Will be using them in the future for sure. Thanks Nike

From the owner: At Garage 911, we pride ourselves on quality honest repairs to all makes of cars and trucks…read more Classics are one of our passions. We can also help with upgrades, air-conditioning, exhaust, tires and all your repair needs. Over 30 years of experience, we pride ourselves on honest quality and professionalism.

The most expensive garage I've been to in Ontario. I honestly feel ripped off. $227.98 for a tire…read moremounting and balancing was apparently too much. I made a decision to go to Gerry's in haste and it affected me greatly. I've had tire mounting and balancing done in Barrie, London, Scarborough and Pickering, no one has charged me more than $100 but this morning I spent way too much. I made the mistake of not asking the lady how much would they charge and she didn't bother to give me an estimate either. Gerry's is definitely not pocket friendly. So, if you ever think, "I'll go to the mechanic down the street it'll be alright" - NO! it'll not be alright! I did consult with my friends and colleagues, the maximum anyone of then has paid for tire mounting and balancing in Vaughan is $140 I'm definitely never going back to Gerry's that's for sure, I don't enjoy being ripped off.

A no-frills repair shop (ie: small reception area, no cafe, no free coffee, no free shuttle to…read moredrive you home or pick you up, etc) that does a great job quickly. Repaired my car in less than 24 hrs at cost ~30% of what the manufacturer quoted the cost at.

I bought a EV car used (2023). I live in Niagara so the deal was done over the phone. when I…read morearrived to formalize the deal, I said to the manager and the car salesman. I hope we're not going to play around and start looking for ways to mark up the price? They assured me that this dealership is not like that at all, I said, just be men and be honourable. but that couldn't happen. 20 minutes later they pulled me in the back where I traded in my 2018 diesel. Already getting low the started telling me that my timing chain was loose. I asked how could you tell that it's internal inside the engine? They said they could hear it. Oh my God here we go. These people are nothing but crooks and the manager of the is the worst of them all.

I have now purchased 3 vehicles from this dealership and you would think that that level of…read morecustomer retention would somehow serve as a priority when visiting the service department. Hard No! After starting the engine on my six month old 2024 Dodge Hornet, every service warning light you can imagine was flashing at me and all the automatic features have been disabled. I took the car in to the dealer and was told it couldn't be looked at until the following week (I took it on a Wednesday morning). How is that even possible? The service department can't take 5 minutes to hoist a car up and run a scan to see if the car is even safe to drive until they actually can fix it? No apologies, no accommodations...NOTHING! The rep was actually pretty rude as well. Another customer lost, such a shame. I will never service my car there nor buy another vehicle from them again.

I took my car to this shop for repair. I told them basically what the problem was. I've had the car…read morefor almost 10 Years so I know it inside out.they fixed something totally unrelated to what I told them (exhaust leak) and charged me $1000 for that even tho I told them that wasn't the issue they insisted it was. Had to take the car back with the exact same problems only for the issue to be what I originally told them it was. They then charged me another 500 to replace 1 of 6 fuel injectors. These guys don't listen and will fix what ever issue is most obvious and make you pay for it

Van is really great, knowledgeable and cares that work is done right the first time. One of the…read moremost beautiful shops I have seen too.

My appointment was from 8:30-9am and the service technician arrived at 9:48am. He changed the…read morerotors and break pads and rushed the job. I went to work 15min after the service and 3 min in to my drive, I started smelling a burnt scent and started hearing grinding noise. I was advised that it was normal and sent me a video for the correct way to break in my break pads/rotors. I drove my car only short distances for the next few weeks and informed Uchanics that it is still making noises and the burning scent is still present. It turns out my calipers where seized. Due to the service tech rushing, he did not get to check the calipers. I got the rotors, break pads, calipers fixed at a different shop. This terrible experience happened in April. They've stopped responding to my emails and it is now September. I am still currently waiting for my reimbursement from Uchanics.

I have used this service for many years and I have never had a problem with the mechanics. They…read morehave come to my home, sunny or cold days, and have done the job very well. The mechanics were polite, and would clarifying any issues they say with the car. They were also very helpful in providing detailed suggestion on follow-up procedures. I have had brakes changes, rotors changes, oil changes, and even pre purchase car consultations completed by them.