While driving through SC from NY, I stopped here for an oil change. The staff was 100% extra-friendly, which was great. I had purchased a Groupon, so my oil change was cheaper than I have paid in more than a decade. The only issue was that the oil change took almost 2 hours, even with a reservation. Free coffee or something would be nice, but it is what it is, especially when I consider how affordable their prices are. I would've normally given the 4 stars, but they lost a star for the time they took, and for almost charging me for the wrong invoice. read more

I went in there and everyone was helpful! They knew I had just moved to the area and they wanted to fix my problem instead of trying to sell me more services that weren't necessary and that meant a lot to me. One of my tires was leaking air and with just a look over it looked fine but they got my car up and checked out all my tires. Eli was very helpful and so was the assistant manger. I will come back for other services because I know they are quality. read more

Made an appt to have my exhaust system looked at for a potential problem. Showed up at the agreed upon time only to find out that 'the exhaust guy' had left for the day and would not be back k for 2 days. I took time off from work to make this appt. They will NOT get my business...ever! read more

Wouldn't recommend going here. Took my vehicle in for an oil change and they drained the transmission fluid instead and ruined my transmission. Thankfully they have insurance that paid for it. Hard to believe something so simple could be screwed up so badly. Do not believe it when they say they "want to help" in response to this review. They have already denied responsibility for further damage that resulted to my vehicle's door while in their care. They are just trying to make the appearance that they want to help. read more

It was my turn for an oil change today and another 5 star experience. They had me in and out in the quoted time frame which was 45 minutes to one hour, explained everything thoroughly and the 50% off coupon was the icing on the cake! Really great experience! read more

AMAZING customer service! Thank you, Marissa for such excellent customer service and such amazing attention to detail and care with my car. As I had mentioned to you, I recently moved to Charleston and was a customer of a Midas in Chicago. I'm thrilled to have found your location ... you've earned a loyal customer! THANK YOU AGAIN. read more

Staff was very rude and seemed very slow to understand the questions we were asking such as height clearance. Then he had to keep going back to check so I took 10 minutes to get a "we could try but it might damage the drain pipe when we lift it". It would be one thing to be ignorant but they seemed to be bothered with us asking very simple to questions.... Waste of our time. Went to champion tires & brakes and was much happier with their knowledge and service! read more

Couldn't have been more pleased with the level of service and patience demonstrated by all employees. They were willing to work with me and offer as much help as they could from start to finish with my truck. Will definitely be recommending to others. read more

What a circus! Went in to get an alignment. Quoted 160 for three years of alignments. Cool. Get a call an hour or two later, saying I need to replace the wheel bearing on one side. Another 500 dollars. Get another call two hours later saying they couldn't get it out and I'd need to buy a new control arm. Not cool but I had to do this to get my car back. Total is now over 1000 and I'm without my car for the weekend. Get a call Monday, saying they were able to get the new bearing into the controller arm. Cool I thought. Tuesday comes around and I come in, no alignment was ever done due to the tie rods being "seized" Fixing these would be another 300 bucks. I have no clue why they didn't try doing this first. So, now I'm paying for 720, for services parts I'm not positive I needed, and NO ALIGNMENT. Somehow, they then dropped the price 80 bucks which was cool, but my sketch-o-meter was going off the charts. This place screams of a clip joint, I won't do anything here again. Edit: 0/5 if possible with the generic canned response. read more

Midas in West Ashley is a great place to get your car worked on when you need something to be done right, quickly, and for a good value. I always seem to be impressed with the overall quality of their work and level of service. The staff here is knowledgeable and works hard. I feel really good about bringing my car here. read more

Midas - Midas - Auto Repair Near Me - Charleston, South Carolina

Marissa at the front desk is fantastic. Her customer service skills are unbelievable. As I sat here waiting for my tire to be changed, she spoke to a guest on the phone about the insurance coverage being offered. Not only did she tackle the issues with the insurance company, she did what was best for her client. All of this with a smile on her face. You don't find customer service like this often, but when you do you leave a 5 star review. We definitely need more people like Marissa in the world. read more

This is the worst Midas location I have ever been to. I had an appointment at 1:30pm for an oil change which took over 2 hours. There was zero communications skills from the staff there and not a single person apologized for the wait. I am very disappointed that there was three employees standing around vaping while the phones were ringing off the hook. I will never be returning to another Midas. read more

I came in with a bad break line on a 2006 Silverado 6.0. Orien explained everything that was needed to get me back in the road saftey. He helped me with deals and making decisions on what all was needed and what wasn't necessary. I believe this may be the best shop I have ever taken a vehicle to. Not only are they fair, they try to save you money. They communicate on how the progress of the repair is going. And Orien even Drove me home when I dropped the truck off. Outstanding business will definitely be using them from now on!!! Thanks again Orien! And the entire Midas team!!!! read more

My brake pads were in bad shape and grinding so much when I would come to a stop. I called Midas and they were able to get me in the next morning. The repairs only took a few hours and I was able to pick up my car the same day. Very nice and responsive team who explained things well. read more

Nathan and Michael are the best! I had a tire that kept losing air but there was nothing wrong with it. Then my driver side window fell off the track. They found a crack on the tire stem that saved me a good deal of money and asked me to come back the next day when the tech had time to repair the motor for the window. All in all the savings and the professionalism has made me a return, repeat customer for as long as I'm in Charleston. I wish I'd been smart enough to get the actual techs names too because they're the real MVPs. Having these minor issues fixed on an older vehicle that's paid for keeps me away from a car note. Thanks Midas! read more

Everyone was nice and quick to help but they don't know what they're doing. I got my oil changed here on my 2019 Subaru and a few days my check engine light comes on... which is strange because it's a pretty new car. It's a lease so I take it to the dealership and they said all the oil levels are way too high and the wrong stuff was put in. Luckily the guy at the dealership decided not to charge me and saved me $200. I'm not saying go to the dealership(cause that's expensive), I'm saying just don't go to Midas. I was apparently lucky it didn't do more damage to my car. read more

New to the area so today was my first time at this Midas. Had my oil changed. The young woman behind the counter, a Ms. Lyons was so impressive. juggled the phones, all the walk in's and the men who work there. And it was really busy. She never missed a beat, kept a smile on her face & in her voice. Was clearly on top of everything going on. Made each customer feel they had her total attention. She knew every answer. I was taken care of in a timely manner. This will be my go to spot for my cars needs. read more

Went here to get valves replaced On my tires. They tried to charge me $90 per valve and $137 for labor. I walked out. Some man in the parking lot gave me an address to A to Z tires. I went there and they charged me a grand total of $40. I would highly recommend you go anywhere but here for any work on your car. read more

We have lived here for nearly 20 years and never found an auto repair shop that seemed interested in customers, so were thrilled with the way we were treated here. We had the problems we were having patiently explained, we were carefully walked through the costs for every option, and all three people we interacted with were as friendly as if it were a commercial! Could not recommend a place any further. read more

My husband and I were visiting Charleston from Massachusetts and our Muffler went, so we call Midas located at 1875 Sam Rittenberg Blvd. We talked with the store Manager Harrison Kennedy and he was the best, took care of us like we were his Aunt or Uncle and received wonderful service. Our car was fixed that day and we are back in Massachusetts and still running great. Thank you to Harrison for his kindness and to his team on fixing our car! If we are ever in SC again we may just stopped by to say hi! read more

If you go to have a tire patched because of a nail or screw is in it, and you're told it needs to be replaced because of where the object is located on the tire, I would recommend on getting a second opinion. read more

Hands down the best customer service I've ever received from a mechanic shop. We were on a road trip and got a bolt in our tire and from the initial phone call when I spoke with Will, I just knew he was going to take care of us. It's so rare to find someone so genuine and I cannot recommend this shop enough. Absolutely stellar customer service!!! read more

My daughter attends College of Charleston and had tire issues. Being at a long distance, we were concerned about her getting proper guidance. She needed a whole new set of tires and to be towed. Justin at Midas took care of her. She found him to be easy to talk to, friendly, helpful, and seemed to love his job. They gave her very prompt service, tire guidance and a fair price. I would recommend West Ashley Midas to take of your auto maintenance with fair and honest service! read more

Will is a solid professional for in terms of communication and service. The mechanics were awesome too. I was in and out and everything was taken care of. Out of the three shops on the street this is the one I'll be going to. read more

Giving a split review because some of the people I interacted with here were very friendly and helpful. But overall I was very unsatisfied. I had a 730am appointment for my tire pressure light being on. I called at noon and they hadn't even touched my car yet. When I stated that I had a 730 appointment the guy literally shrugged me off and had no apologies or anything to say. The second guy that answered when I called at 230 said they were looking at it now and he was apologetic. They called me at 430 and said I had two tires with nails that were unpatchable and he sold me on four new tires. They called me again at 5 asking for my wheel lock key which I didn't have. He said they could likely get the locks off but it would take time. They called at 530 and said they couldn't finish before they closed. I told him not to bother and that I would come get my car. If they had just looked at my car before noon they could have gotten their $1100 for four new tires. I called the dealer and they said if I had let them jerry rig my tires off they likely would have damaged my car. Took it to the dealer and they did all four with better tires and tools for $900. read more

Best in the business! These guys are your 1 stop shop. We trust Frank and Patrick and you should let them take care of your cars!

I stopped in to Midas on a whim after I felt my car breaking down as I was driving. I am a grad student so I don't have a lot of money, and Nathan was very honest with me regarding what needed to be done and what could wait. He was beyond helpful in getting me what I needed to get back on the road. I was having a really awful day and his compassion, patience, and kindness turned it around. I asked him for his boss' number so I could personally tell him what a fantastic employee he was, and he told me to leave a review. So, if you are Nathan's boss, and you see this, give the man a raise! Excellent customer service. Honest work. I will always come back here for my car needs. You can feel secure coming here that they will treat you fairly. I am a young female who doesn't know a lot about cars and can be easily taken advantage of. I feel secure knowing that they will always be up front and honest. Thanks, Midas! read more

Price was great and people were polite! But My appointment was at 7:30am - There was a coffee station but no coffee. Service took about an hour because I ended up getting my filter and wiper blades changed. Also, I've never gotten an oil change that didn't also include a wiper fluid top up. I was kind of disappointed when that wasn't the case here. read more

Excellent place! I came in to have a cam shaft position sensor replaced. Amanda was very friendly and we had a great conversation while waiting. The technician was very knowledgable and made recommendations without me feeling any pressure to buy. The service was quick and the pricing was excellent. I would recommend this place to anyone needing something simple or something complex! I will definitely return! read more

My appointment was at 2:30 for an oil change and I didn't leave till a little over 2 hours later. The man and women at the desk were friendly, however I was upset about not having my appoint time kept. I however was not the only one; a gentleman came in with an appointment and was told he could not be serviced today because they were backed up. Another issue I had was the price, the most I've paid for synthetic oil yet. read more

I cannot stress enough how important it is to have second opinions about a service diagosis. I had been experiencing a lot of suspension knocking and noise, as well as bottoming out. I was working on the car myself to fix the issues. I had already done a strut replacement and sway bar link repla event in the rear, which fixed those issues in the rear. I decided to take the car to Midas to have them inspect my suspension, so I can get to the bottom of it. The inspection was around $20, and they came back and told me that my left front wheel bearing was bad. They brought me out to the car that was on the rack and spun the wheel to tell me the noise that was occurring was a bad wheel bearing. They quoted me somewhere around $450 for the job. I took it upon myself to so the work, so I bought a new wheel bearing and hub assembly for about $125, plus the necessary press tool kit because of the style my car was outfitted with. In the process of examining my car further, I discovered that my tie rod ends and stabilizer bar links had movement and were bad. So, I bought those items to do the work at the same time as I did the wheel bearing work. After getting into it, I realized I did not have the right tools to remove my hub from the axle (slide hammer, air hammer, and a whole host of other things discovered while researching). So, I abandoned the bearing job for the moment and did the tie rod (inner and outer) and stab link job. I immediately noticed a huge difference. There was still some knocking and a little road noise, so I was suspecting that my shocks were also bad in the front (I don't think they have ever been replaced in over 200k miles, so that was almost a given anyway). I took my car to another locally owned and reputable shop here in town to have an alignment, since I had just done my tie rods. I explained to the technician that while I was under there, I noticed that my ball joints looked bad (because the boots were torn and the balls were exposed). He stopped me right there and told me it would be pointless to do an alignment if I had other outstanding suspension issues. So, I asked him to please do an inspection to see exactly what was left to be done. I also explained that Midas had previously done an inspection and told me my wheel bearing was bad. I asked him to please look at all my wheel bearings, just to cover everything. He came back and said my wheel bearings were in fact fine, the ball joints were fine too (because there was no play), and that my front shocks were in fact bad (which I was pretty sure was the case). He quoted me a fair price for the shock job plus alignment, which I declined at this time, and he also told me the inspection he just gave was free. I will do my own shocks replacement, but I will definitely be returning to this locally owned and reputable shop for the alignment, once I complete the work. Moral here is that Midas gave me bad information and if I wasn't a do-it-yourself-er, I would have probably paid them to do that wheel bearing replacement (which, btw the cost of the parts were under $130 online) for their quoted price of $423 (or somewhere in that range, I can't remember exactly), and I wouldn't have even needed that work. As it turned out, it was a combination of bad strut/strut mounts, bad, tie rods, and bad stabilizer bar links causing the issues. That noise he demonstrated for me was just the sound of the back of the rotor scratching against the rotor shield, which is this flimsy piece of metal that can be pushed away from the rotor. So, even though the guys at Midas were friendly and professional, make sure you get a second opinion, because you never know the quality if advise you will receive, and that goes for anywhere, really. read more

Mike was my contact person at Midas today and he did a fantastic job. My appointment was totally on time and the warranty work was done to perfection. Great customer service was given to me and at least 4 other people while I was there. I trust him and will be using Midas from this point forward. Great Job. read more

Exceeded all of my expectations! Very friendly and upfront service. And an added bonus.. The bathrooms were clean & smelled fresh. I have found my new oil change place! read more

I was visiting the area from out of town 2 days before Christmas on a Saturday. The temperature light came on and they were able to get my car repaired (coolant leak) in a short time. Frank was very nice and explained everything. He was also very nice and patient with other customers that came in. I would definitely use this location again. read more

This store has become my absolute go-to for any service I need for my car. Billy, the store manager, is incredible at what he does. He consistently goes to great lengths to ensure great customer satisfaction, and it consistently shows every time I'm in the store. No one has done wrong by me here, and I don't think it will ever happen. Keep it up, guys. read more

Amazing customer service! I live a block from a mechanic at will drive 30 minutes out of the way to take my vehicles here. They are reasonably priced. They never gauge you. It seems they always find a way to save me money. I have brought three vehicles to them over the past two years. The staff is super friendly, services is fast, and they keep you up to date! read more

I have had bad experiences with oil change establishments with previous vehicles and since then had done it on my own. Bought a new vehicle and decided to give it another try. Shouldve stuck with doing it on my own. Drove to florida day after the oil change with no noticeable problems until a family member pointed out my truck was leaving puddles of oil In the driveway. Got underneath and found the oil plug was lightly ( and that is being generous) hand tightened. Called midas and they compeltely wrote it off after not being able to even find the transaction in the records at first. Took it to a shop in Fla. and they ended up having to replace 3.5 quarts out of 6.4. If i had driven home without noticing, my engine wouldve been done. But it doesnt end there... changed my oil (myself) for the first time since having it changes by midas and went to replace the oil filter. Guess what.... there wasnt one. They did not put an oil filter in!!!!!! Im irate at this point and wouldnt trust this place to vacuum the carpets in my car never the less work on important mechanical parts. I will never give them my business again. Be aware! read more

Quick and easy... Not a lot of questions or attempt to up sale you on unneeded items... Boys were very professional and friendly... I will go back again read more

Expensive oil change 75$ after $10 rebate! Yikes! However the staff was very nice and I needed done today and not tomorrow or Thursday as firestone was... recommend them if you need something done in a quick manner w/o an appointment read more

I liked the price and I liked the work why they got a 3 but Anything else they try To sell you get a second opinion. They said I needed brakes so I went and did it myself to find that my brake pads still had easily 15,000 miles on them read more