Recently purchased an older vehicle and brought it in for an oil change and inspection. They…read morecompleted the work quickly and were honest about the current state of the car and work that needed to be completed. Glad to have a business like this close to home.

I called Ottohaus on Wednesday and Colin was able to get me in the very next day--grateful there…read morewas a cancellation! I dropped my car off and Chris later called to explain the issue in detail. The entire team was kind, courteous, and knowledgeable. Their customer service is top-notch, and the shop itself has a clean, upscale aesthetic that makes you feel confident your car is in good hands. Highly recommend Ottohaus for anyone looking for quality work and a professional experience!

I hadn't met Richard, but I met Jake. A solid citizen! I told him I heard a couple of sounds when…read moreturning the wheel of my '08 Sienna. There were 18 cars ahead of me. But instead of just telling me to come back in a few days or next week as other mechanics in other shops had done, I asked him if he could just test it out and tell me what he thought. He did just that. Told me what he thought it might be. He didn't try to upsell me. We just talked about possible causes. Satisfied I was safe to continue to drive it - I had already driven some 1000 miles, I went on my way, convinced I would come back to this shop for all my automotive repairs, if needed. Great guy! Great, old school, honest business! Highly recommend!

Richards fixed my 2017 Ford Raptor that was making an awful rattling sound when no one else wanted…read moreto look at it and told me I would be better off trading it. They did an awesome job and saved me thousands! They are refreshingly honest, thorough, and cost friendly. Highly recommend!!!

Brysons is the only garage I trust to take care of my car! They are super friendly and kind and…read morethey don't try to upsell me on anything more than just what I need. They are also incredibly punctual and professional. I couldn't recommend them enough and will definitely be a customer for a long time!

The only garage I trust! Reasonable pricing and good quality work. They have shown a lot of…read moreintegrity and have never offered anything that wasn't absolutely necessary to repair my car.

Great experience at the West Ashley Gerald's. Prompt Desk service, and the wait to get 4 tires…read moremounted/balanced, installed was not long at all. Especially this was the Saturday before the "Snow" arrived in Charleston. It would have been easy to not offer service due to an early closure, but it was not. 5-Star service. Cb

This is a hard one to write. I've been a reliable customer for years, at least well over a decade…read more And I'm sad to say Gerald's isn't what it used to be. Let me start by saying the staff is always friendly. When you walk in, those working the registers, checking you in/out, etc. are always a pleasure to work with. While I have also had a positive experience with the techs, however, their attitude is not genuine. Recently I took my car in for new tires and an alignment. Long story short they put on the new wheels but said they couldn't do an alignment without first installing new balljoints, bushings and "might as well do the whole package and add control arms even though they're fine". Bringing what would have been a $600 job to $1,4000. Balljoints are $15-30, bushing $40- but if we wanted to do the "whole package" you're looking at roughly $200 max for a job that takes 1-2 hours. So where is the extra $600 coming from? Labor, right? Nope! Turns out Gerald's is overcharging an outrageous amount for parts. The numbers weren't adding up and I told them the new tires were fine and to bring my car down. I called a friend who has a renowned shop in Charleston for a second opinion because I had a gut feeling something was wrong. It was there he confirmed Gerald's was trying to screw me over and that my balljoints were perfectly fine and while the bushings had some wear, nothing was severe and they could have done the alignment. (Their shop successfully did it by the way with no issue and no issues popped up on my car from doing so. I also heard several horror stories from cars they had received after being at Gerald's.) I was able to inspect the balljoints and bushings myself and can confirm, everything was fine. Last year (January 2025) I had taken another car in for mechanical issues which I was overcharged for as well, so this isn't a new problem Gerald's is having. I was just hoping that would be the only time and that they might have fired those men who ripped me off. Instead, it looks like this is their new culture and they're digging their heels in. Get your tires done, sure, but anything else I would actively avoid them. They're right up there with Firestone on being some of the worst shops. Take their suggestions with a grain of salt and for the love of God get a second opinion before you let them take your money. I'm very fortunate I had someone in the industry I could call, but most places will do inspections for free or at minimal cost. It's worth it. Trust me!

Came here for the first time after seeing all the positive reviews. I worked out the details with…read moreAndy over the phone and we worked through some things to save a little money as well. It was much appreciated as it was a larger job than expected. They did a great job and got the car back to me as soon as they could. I would absolutely go back here for service again.

THEY DESERVE YOUR BUSINESS!…read more Seriously could not be more pleased with these good folks. Best experience I have ever had with auto care. Andy and the team kept me updated about my vehicle the entire time, walked me through the work that needed to be done and the options I had going forward after the diagnostic. I never felt pressured at all. SO patient and kind! Priced really reasonably (also with warranty) and I was out and in pretty quick. I was so lucky to have been around this area when I needed work to my car stat. COULD NOT RECOMMEND ENOUGH!! Thank you guys!

Very overpriced and unclear charges I was charged over $700…read morejust to change the front brakes and rotors, which is way more than what I've paid at other places for the exact same job. On top of that, they added an extra $50 charge on the invoice without clearly explaining what it was for. When I called to ask, the person told me it was "for materials they use in the shop like rugs and stuff." Honestly, that's the first time I've ever heard something like that. I had the same work done on the same car at another shop for almost half the price. Be careful and make sure to get a detailed estimate before agreeing to any work here.

Called and made an appointment for an oil change. Arrived on time, they offered a free routine…read morecheckup. Was told the price just the oil change. I was offered water or coffee. They said it would be approximately an hour, and offered me a courtesy ride home. I decided to just wait. The waiting area was extremely clean. Very comfortable seating. They have a wall with a counter and charging stations and stools. I received a text showing me the air filters, a nice gentleman came and got my approval to change the filters. I was asked if I was ok & if I needed anything. They honored the coupon I received in the mail. Brought my vehicle up to the front door. Very nice experience. Highly recommend this business. I will definitely be a return customer

Subie Doctors is absolutely amazing. From the moment I walked in, the entire staff was welcoming…read moreand genuinely helpful. Partway through the conversation, someone started explaining everything in such an honest, transparent, and informative way that I actually stopped and asked who he was. Turns out, it was the owner, Mike. I've been working with Subie Doctors for a couple of years now, and every visit confirms the same thing: they're honest, fair, and truly care about doing the right thing for their customers. If you're looking for a place that treats you with integrity and gives you confidence in the work being done, this is it. Highly recommend.

I highly recommend Subie Doctors!!! Great service, they are…read morehonest people and great at explaining repairs.

Looking for oil leaks. Great service, reasonable price and extremely nice service representative!!!…read moreExtremely helpful!!!!!!

Amazing service and repair! Pricing is very reasonable! Friendly staff is always the case! All my…read morecar service goes to Torres!

The best place for an oil change or really anything car related. They're quick, extremely helpful &…read morethe staff is very kind. I used to hate having to get my oil changed but SpeeDee makes it a great experience!

I had such a great visit! Leo helped me out today and pointed me in the right direction. I thought…read moreI needed an oil change but she helped me realize that it was just the sensor going off in my car (I've had a lot of car issues so I freak out about anything) and I still have a few miles left, which saved me on spending money. Everyone was so nice and personable, which made me feel comfortable. I can tell they truly care about their customers. I will 100% be back and make this my regular spot from now on. Thank you guys!