02-02-2019 Awesome customer service!! Hard workers, professional & very thorough. They pay very…read moreclose to detail and take care of business! I'm definitely taking my truck to them when in need. I'm very confident with their quality work, including their fair pricing. It doesn't get any better than 09-09-2019 BY FAR, the best place to keep your vehicle in tip top shape. Super honest, OUTSTANDING customer service! I went today to buy a set a tires, changed oil, check my tire monitor sensor, check my breaks for replacement! Workers there are very honest, informed me I still had plenty of life on my break pads. Balanced tires and wheel Alignment, to the "T"! Extremely happy customer!

I've had a couple of frustrating experiences at Discount Tire recently that have really shaken my…read moreconfidence in this location. During a previous visit, the technicians reinstalled my rims but ended up damaging two of the center hub caps. These rims are expensive, and the only response I received was a simple apology. There was no real effort to address the damage or make it right. Then on another visit I came in for something very basic -- a fix-a-flat. Before they even started, the employee who greeted us began inspecting other parts of my truck like the wiper blades and generally looking over the vehicle as if he were doing a full inspection. At first I didn't think much of it, but later they told me one of my rims supposedly had a surface crack and said they would have to tow my vehicle unless I purchased a new set of wheels. The whole situation felt uncomfortable and unnecessarily pressured. I came in for a simple repair and instead felt like I was being pushed toward an expensive purchase. Between the damage done to my rims on a previous visit and the pressure during the most recent one, it's hard to trust bringing my vehicle back here.

Service was provided that they were super busy. They gave me a great deal for the tires that my car…read moreneeded desperately. You can request for your service online or in person like I did. They will contact you when your car is ready for pick up. New tires

Great level of service, value and quality every time I visit my parents. This is their preferred…read moreshop of choice and I appreciate their level of care and attention over the years. Los recomiendo ampliamente por su atención y calidad en el servicio.

We needed a single tire balanced and originally took it to a chain tire company who refused to help…read moreus and we came across Pueblo and the were AWESOME!! Very nice, took care of the tire right away. Definitely going back to them in the future!

My mom is oving to the area, blew a tire just outside of town! Looking around for a great value and…read morethe shop was recommended! Awesome and friendly!!! They took care the of moms van!!! 10 STAR!!!

Do NOT use this tire shop under any circumstances. They are dishonest and will scam you…read more I purchased two tires from this shop in December. When I returned in June to buy two more, I was informed that one of the December tires had developed a bubble and that they would send it back for a prorated warranty claim. Instead of handling the single tire as discussed, they secretly sent both of my December tires back without any prior notice or explanation. When I confronted them about this unauthorized action, they suddenly changed their story and claimed both tires were "damaged." At no point during the initial conversation was the second tire ever mentioned. This was a clear and deliberate lie. They promised to call me with an update on the warranty process but never followed through. After three full weeks of silence, I had to call them myself only to be insulted with a pathetic $33 credit as their final "resolution." This is not a simple mistake. It is textbook shady business practice: bait-and-switch tactics, unauthorized handling of customer property, outright lying to cover their tracks, and zero accountability. Their customer service is abysmal, and their ethics are even worse. These owners clearly have no respect for their customers or basic honesty. Save yourself the headache, the money, and the frustration--take your business anywhere else. I have already filed a formal complaint with the Better Business Bureau and will be exploring all other available options to hold them accountable.

This place always comes in clutch for me when I have air-related issues with my tires. They are…read morefast and cheap. I have always had cash on me so I am unaware if they do debit/credit card transactions, so keep that in mind. There is another review that says debit cards are welcome, so that is a plus.

Quick to help me on Black Friday! He was respectful and I would definitely recommend them also use…read morethem again. Thank you young man!

I leave a negative star I would. Worst people and place to do business, I needed tires to I went…read moreand got a set from this place, back in 2020 i got some tires from them but the experience was so much different. This time they kept adding charges and fees to my account that it was not even funny. At one point my account was down to 140 and the next week it was over 300. Not sure who was pocking and the staff except for the grunt that actually installed the tires were rude, disrespectful and just a bunch of A holes especially Jose Godinez I think he is the assistant manager. I will never do business with them and i would encourage anyone else who has had issue with this particular store to leave these reviews. I contacted their corporate office and they were just as useless.

These people have no idea what customer service is or do they reach out ot explain their…read moreagreements. In Semptember my balance was 247.30 made a payment yesterday November 3, 2025 and I have been making payments every week and my balance is now 307. + Mr. Jose Godinez needs to explain everything to his customers. Piss poor customer service.

I was in desperate need of help yesterday. My car over headed while I was at walgreens and since I…read morewas out of my area I panicked. I saw that pepboys was about half a mile away and decided to try to get my truck into service. I got there and Bryan and the Area Manager made me feel at ease with the service. As it turns out My fan broke and hit the radiator making it leak. It was a pricy repair but they were able to assist me and helped me get back on the road. I appreciate their service and dedication to helping the customer. Not only for me but everyone that I got to see that day. GOOD job Pepboys. I can't remember the name of the area supervisor but thank you.... for listening to me vent and helping me. Thank you Bryan and the mechanic for staying and making sure I got on the road. Needless to say I made it home ​

Biggest joke in Harlingen. Twice I have taken my truck there and they keep it overnight and when I…read morecall to see if the truck is complete they tell me they cannot do the job for some off the wall reason. Do not take your vehicle there prices are high and costumer service is ridiculously bad. I would give them zero stars if I could.