My grandson's old big Van was overheating..it's his only transportation... Chris came in (just out of the hospital) and on his day off to fix it... way above and beyond expectations.... thank you. thank you.. it isn't an easy van to work on but Chris fixed it...good people here... appreciate their help Old Tom read more

I haven't set foot inside the door yet so this review may change. I reserved a day and time online and it mentioned that I would be contacted within 30 minutes to confirm my appointment. No one contacted me, online or phone, nothing in my spam folder. Two days later I called, it's Saturday afternoon, no one answered and the mailbox is full I know times are tough for business's but when you get 3 strikes right in the beginning that can't be good. read more

I had a flat tire! So glad they had a tire available whew! Darius was wonderful thanks so much !

I went to get my vehicle an alignment. When I went to talk to the clerks,they had a child in the back playing on a VR head set... Its really ghetto and trashy to walk into a business and see they are providing day care to an employee... I'm not giving any business to them. They can find another customer that will tolerate thier day care center in a vehicle repair shop.... read more

My car literally over heated and died on me. I tried getting a tow truck out their for two days and nothing. Finally I was able to get one and even though I felt like a chicken with her head cut off the guys at Midas helped. They let me use their charger, they let me vent, and even more so they let me change my appointment multiple times. During all of this not one of them got frustrated with me. You know how special that is now a days. So when it came down to my car I already had hope that they would take the best care of it and I was right! They did an amazing job and that was for a list of things that was wrong with my car not to mention the tedious work it took. I could not be more grateful for the team at Midas. read more

Midas did a great job. They honored the coupon I found online too. My car left in great shape and everything was perfect.

They we very very fast and very nice and did an amazing job the car was perfect and they fixed the problem in amazing time thank you guys and I would definitely recommend going here read more

I have contacted the store and the corporate office 3 times and have yet to get any resolution. This store "fixed" my son's car with faulty part. They were closed for personal reasons when what they fixed had to be redone. They have not offered any compensation. read more

Started using this place for my oil changes on my Hyundai Elantra once I moved into West Sacramento. It's a great location as I can stop in on my way to downtown. The folks here are always friendly and my car is always done when they say it will be. If you ask me, customer service is a lost art. This place is a shining example of how it should be! read more

Midas - Waiting area inside. - Tires Near Me - West Sacramento, California

Had a great experience with this place ,Darius the taller gentleman helped me out with my car and even gave me some recommendations for my vehicle definitely will be coming back to this place For great service and that man knows his cars !! Thank you Darius !! read more

Great group of mechanics. I drive from Placerville just to have them work on my car. Straight forward, trustworthy, affordable and they will not rip you off like most mechanics and dealerships. 5+ stars and a huge thank you to Chris and your team for always fixing my mess ups with my cars! read more

This is the best service I've ever had on my car. I took my car to every shop in the area and Darius the shop manager caught things that every other shop missed. Only shop I trust and recommend 100% going forward! read more

These professionals have always helped me! They have filled up my tires for FREE on several occasions. I would highly recommend them.

Stay Away from Midas in W Sacramento and Roseville (Foothill). Both locations have the same manager. I took my SUV to Midas for an oil change. The guy behind desk asked if I wanted my tires rotated. I said yes and asked a few questions about the tire rotation. I was charged $20 for the tire rotation. When I pick up the SUV, I asked the same guy behind the desk if my tires had been rotated. He seemed bothered that I asked the question. He flipped his invoice to last page of work completed read the page and said "yes" just like we said we would do. I checked the tires before I drove out of parking lot. The tires had not been rotated. I think this might be the normal practice. How many people pay for tires to be rotated and it's not done?? I went back in office and the other person behind desk said the sheet did not indicate tires were rotated. She said I would need to come back in an hour because the other guy was at lunch. I asked for refund for tires not being rotated. I could not take off work and come back. I have called and called. Finally I was told that I could schedule and appointment to have the tires rotated. No, at that point, I just want refund. NOW, after playing phone tag with Ron Evans, the Manager, I want a full refund of the oil change and the charge for tire rotation. I have spent 2 months of calling Midas. DO NOT TAKE YOUR VEHICLE TO MIDAS IN W SACRAMENTO OR ROSEVILLE (FOOTHILL). They will not take care of you. read more

Thank you Midas. I really felt like they took the time to check out my car and keep me updated. I'm glad they caught some of the problems going on, and they showed me so I can understand. I even got lots of advise on what to do to prevent future problems. read more

DO NOT GET YOUR TIRES ROTATED HERE. I went in for a simple oil change and tire rotation and on the way out of the shop the tire popped clear off my car in the middle of a busy intersection. My car dragged along the ground back into their parking lot and the part that holds the wheel was all bent up and the back panel of the car body was coming off. Now I have to go through all these other processes to get my car checked and repaired just because I went for a simple tire rotation. Also the manager (Joe) was completely condescending to me after the whole thing happened, telling me there is nothing wrong with my car and I don't need to get it looked at by another person to make sure it's okay. He kept telling me to talk to him nicer about it and that he didn't like my tone (as if it's not justified for me to be angry about my tire popping off and then nearly getting me killed because of their negligence), and kept interrupting me when I was saying I don't trust their assessment of the situation because they're the ones who fucked up in the first place. I feel like he just thought I was a hysterical woman when really, their negligence could have cost me my life, so if that happened to you, you'd probably be pretty pissed too. read more

Had an emergency on a Sunday morning and these guys saved me. Fast, friendly, and professional! I was very grateful.

This is the worst business I've ever seen in my life. From the owner Ronnie Evans to the lying front girls. Took my car to check the breaks and some some muffler welding on Friday and 3 days later on Tuesday still nothing done. So I decided to pick up my car and take it to another shop and they would not release it to me till the owner talked to me about waiting more time to finish the car. I will be calling the BBB on them. They would not give me my keys to my car till I paid them for the service not complete. If you decide to go with them please look at the back shop how disgusting it is. I've should have done my homework before going there. Would not recommend it if this was the last shop in the World......think twice before going here.... read more

I've given this place a chance twice and the last time was the worst. I went in to get a diagnosis for a small vapor leak. After having it all day they told me I needed a pcm... a new computer for my car. You can imagine I was pretty upset but I paid them the $140 dollars I owed for the diagnosis and they told me that they would get me a price the next business day and I never heard from them. So I called around and got multiple quotes. After all that I found out it needed a new gas cap... $140 dollars and they didn't even check the gas cap?! And to tell me I needed a new computer to boot. Still haven't heard back from them. read more

Ok so I have spent over 2k at this location in particular and it use to be my go to spot, but now it seems to be under new management, I came into Chaos and negativity in the work place, the front desk was yelling at the people in the shop and the guy in front was not friendly at all smh read more

Quick, friendly, and down the block :) Got an oil change and replaced my air filter (my grandmamobile goes many places my actual grandma would not). read more

I have taken different vehicles there over the years for minor stuff, oil changes and tire repairs. Hit or miss on customer service until this week. Took the car there Saturday for an oil change and tire rotation. They also checked the brakes, but couldn't get the drums off so just did the visual as best they could. Said everything looked ok - didn't note any leaks. Next day or so the brake light comes on. Stupid me assumes that the parking brake sensor is just sticking because Midas said everything looked good. By the next weekend, Sunday, I have no breaks. Added fluid to get home and next morning found out there is no pressure because the brake fluid leaked out the passenger side rear brake assembly as evidenced by the puddle of brake fluid. Took it back to Midas and explained the situation. Was surprised they estimated a charge to inspect given the situation. First thing out of the mechanics mouth after the inspection was showing me the problem and denying that they had anything to do with it. I said that I believed they caused the leak when they attempted to remove the drums to inspect the brakes. They denied it continually. Then they quoted me about $450 to repair the rear brakes and that it was a really great discount. Then Michael the mechanic tells Joe the manager that the drums have very little lining left and need to be replaced too. ChaChing the estimate now hits $607! Of course I am thinking "I thought they told me the brakes were ok". So Midas isn't responsible for me needing new rear brakes, but telling me they seem ok when they have no clue is not acceptable. I believe they caused the leak. Causing a leak and then denying it is not ok. Saying you are giving me a deal because of the situation and charging me about $320 for parts that I went to Autozone right after and paid $99 for is not ok. While they were putting my car back together my certified mechanic friend showed up and told the Midas guys why the line blew out in the brake when they failed to remove the drum in the first place. Funny they were able to get the drums off today. I will never use this place again. read more

Hello everyone who is reading this I DO NOT RECOMMEND THIS PLACE!! last week I gave them a call and some other places about my totoya sienna and I asked around for an estimate on how much it would be to replace my driver side A/C blend actuator and to replace 2 front motor mounts. I figured the problem on my own and wanted an estimate. On their billboards they advertise free estimates. When I was on the phone with an associate of midas she told me that she can't give me an estimate unless I come in. So I came into the store and talked to her she said that they need to run diagnostic of my car which will be 65$ the thing is I already told her what the problem was so they didn't need to run diagnostics all I was looking for is for her to give me an estimate. I really needed to get my ac fixed so I agreed to the diagnostic in hopes of them giving me a down to earth estimate. I then left the car with them and went home and was waiting for a call. I waited for 3 hours and called the store the same lady picked up and said they are gonna give me a call before 5 since that's when they close. I waited till 5:20 no calls from them i then called the store again and some dude picked up the phone and told me that he has my estimate and that the price is going to be 2,500$ that is ABSURD!! What kinda pricing is that. I then asked what would be the price for just the ac fix and they quoted me 360$ for the ac blend actuator and told me some bs of how its gonna take them 2.5 hours to do. So for the work of doing just the ac would be over 600$ I went on orielly online store found the same part for 165$ I ended up having to pay midas 65$ for basically killing my whole day waiting for my car and charging me for a "free estimate" I would not recommend this place. ps: I ended up fixing the problem myself took me no longer then 45 min to fix and total pricing was 165$ read more

I can't say enough good things about this location. In particular I would like to thank Nancy and Elaina working at the front desk, they were absolutely amazing! It's really difficult to find good customer service nowadays and the company should know you have two rockstars representing you company that deserve praise. I have brought many cars to your location over the past 5 years and will continue to do so because of your wonderful customer centric employees! read more

exelente servicio y muy puntuales

Went in for a tire alignment. Only took about an hour. The car is still driving slightly to one side so I may take it back in for a double check. Great staff! Super friendly. The person at the front desk even called my cell to let me know when the car was ready. She recommended the La Bou that was luckily open (the ones in downtown are not open weekends) on a Saturday morning and it was walking distance. Check in with them about any discounts they may have. read more

Fast and friendly service! They always have coupons on their website. I go here to service all my cars!

Needed a smog check and oil change. One stop shopping, should be easy. Dropped off the car , waited for the phone call. You know, they are going to find something. Three hours later, I call. Needs a couple of break lights, no big deal, do it. I am on my way to pick it up. Light's changed while I wait. No big deal. Then they finally start the smog check! I guess that the oil change is yet to be accomplished. On the bright side, it is a nice day. That I could be spending at my pool, not waiting for something to be finished! I guess that a call to BAR; is in order read more

Went there today at 4:30 (closing time supposed to be 6) for a tire change and oil change. When I told the guy I wanted my tires changed he immediately said he didn't have time, even though they had no other cars to work on. Then asked if he could at least do the oil change and he said no- they were just waiting for the last car to be picked up so they could leave. At 4:30. Sorry I wanted to pay you $150+ but you didn't care enough to stick around until your posted closing time and get paid. I had been here multiple times before but won't ever be back after that. read more

I've had very good experiences with this Midas. I've got a few work trucks for my business and they do most of the maintenance. Always friendly and I get my trucks back when they say I will read more

Can't do a simple oil change They left all my screws lose. Just so they can get more money out of me read more

This place is the best. I have come in several times for oil changes and tire rotations and every time the customer service is amazing. My last experience was particularly good. This place really goes above and beyond for their customers. Bill is great! Definitely my go-to for anything car related! read more

I made an appointment a few weeks out to get my transmission serviced before a road trip. Showed up on time, and the place was closed. A service tech showed up and told me they were closed due to staffing issues, but they would contact me ASAP to reschedule - which never happened. Tried calling the corporate number, which ended the call after a 20 minute hold for "technical issues." Don't take your vehicle here. read more

First time taking my car there. They were respectful and professional. Their prices were comparable to the other shops I called. So far I am happy with the work that they have done and considering about having more work done there. Thank you West Sac Midas. read more

Darius made my experience one of a kind. His professionalism and ability to communicate with his customers was elite. I feel comfortable knowing your business is backed my employees such as Darius. I will be coming back because of him. read more

Joe and the team are simply amazing! Understood the situation and quickly squeezed me in to the already busy schedule. The team here displays a level of customer service that is hard to find these days. Highly recommend for any services you need done to your car. Thank you team!!! read more

On referral took my HHR 2010 in to have coolant issue fixed. Great service and will be going back. They have shuttle service so that I did not have to wait there until my car was fixed. read more

So far, so good! I called two hours ago to see if they could get me in and they did. I told them I needed mybcar within an hour, and they said that shouldn't be a problem. They were very busy when I arrived, but checked me in pretty fast. The place is older and a little dirty in the waiting room, but there is complimentary water amd coffee, and a play area for kids, which is very helpful. read more

Hands down I have been impressed with the work they did to my car. I came in for an alignment because my dealership and other local shops couldn't get it right. Josh was amazing, he hooked me up with a coupon and lead tech took care of my car. I highly recommend this place for repairs and alignment and I will be coming here for further repairs if I need one. read more

I came on a Sunday at 11:30am. I got helped by Jesus and Martin they were super friendly and efficient. My estimated wait was less than an hour! Compared to Walmart it was a 4 hour wait. The waiting area was clean, coffee and water provided. There's toys and books for the kids. read more