called and got an estimate, same day appointment, only about a 30 minute wait and the price was…read morereasonable. the mechanics were very straightforward with me about what could be done. they had Apple Pay and took credit cards.

Super kind staff, when we got a flat at 3pm on a Saturday they had us in for a consult. They…read morecouldn't replace the tire on the spot and the hole was too big to patch but they gave us everything we needed to make a diagnosis of the problem and advised us how to get home safely on our spare. They wouldn't even let us pay them for the time. Thanks for the care Sullivan Tire

very efficient and friendly. it gets a little busy so aim to go early afternoon as opposed to the…read moreafter work rush. very easy to find and multiple locations.

Prompter was prompt got me in quickly connected, checked in on my oil and also the car safety! And…read moremake sure I had a cap on the tires and they were safe as well... Above and beyond! Highly recommend!

My oil leaked all out of my car after they changed it. They were negligent! The staff was friendly…read morebut come on....get it right

Great place to stop and get your car serviced. Friendly staff and make recommendations as needed…read more Never had a bad experience. Priced well and easier to get into than a service shop

Had a bunch of work done and found that my vehicle was leaking oil after the work was completed…read more Normally, you'd think that would lead to a negative review. I brought the vehicle back and it turned out it was a bad gasket on a plug. The folks at the shop were great. They found the issue and corrected it right away. So far my experience with them had been fantastic, with one little snafu that could happen anywhere.

DO NOT BRING THESE PEOPLE BUSINESS. GO SOMEWHERE ELSE. These people are money-hungry con-artists. I…read morejust needed both of my headlight bulbs changed, i scheduled an appointment yesterday to have this done, they told me it would take about 30 minutes. After 45 minutes, they called me and told me it's going to be nearly $400 for the two light bulbs, and that it won't be done for another additional 45 minutes. I have places to be!!! Don't be the next victims of these people who see customers as noth but $$$. My only concern is that after reading this review, the mechanics are going to steal stuff out of my car. I can't imagine paying $400 that I don't have for headlight bulbs, the only reason i stayed to have it done is because i already wasted so much time on this already. UPDATE: they charged me over $400 for two headlight bulbs, kept me waiting for over 2 hours, and generally treated me with the utmost disrespect and lack of care AND GET THIS, THEY ONLY CHANGED ONE OF THE LIGHTBULBS. I got completely robbed and I am surprised this is even legal. shame on you guys.

Got a nail in my tire and they patched it up real quick. They seem like good honest guys and I…read morewould go again

Was in a pinch and got a note on my phone that my battery in my F150 needed to be replaced. This…read morelocation was right down the street from an appointment I had so I dropped it off and gave them full approval upfront to change out the battery because I wasn't going to be able to answer the phone and talk about what they had found. When I got back they told me maybe it was a false reading and that the battery was still over 85% charge. They showed me the rest of the statistics on the read out for it and told me there was no charge for the service. They easily could have just swapped out the battery and charged me the 200+ dollars. I had already given them permission to do just that, but instead did an excellent job of explaining just what it could've been. There might be a lot of sketchy shops out there. This is definitely NOT one of them. Will use them again in the future for sure.

The Riverside store is night and day compared to South Portland store , the manager is a good man…read moreto deal with, I believe his name is Derek Very far and honest, also he makes sure that the customer leaves happy and contented, I had major problems and issues with the South Portland shop, because the manager there is probably the worst manager in history of management, to be honest that the District manager was extremely unhelpful to say the least

Justin was great! I took it in for a brake flush. He saw that it was just an electrical error. He…read morereset it. Best service!

Purchased and installed new tires. Staff and technician were…read moregreat. Very professional. Would not go any place else. Can not beat their quality of work.

Completely biased service. Not kind, belittling, disappointing. Expect to be profiled as you walk inread more

Whether you need auto repair, parts, or therapy because you scratched your mother's car and wanted…read moreto fix it without her finding out, these guys will do whatever they can. I might be 33-years-old but you are never too old to be scared of your mother when you ding the car on a concrete pole in the parking garage in Freeport (seriously guys...who designed that?). Like any person of low to average intelligence with a vivid imagination, I thought I could buff a two-foot long and three-inch wide scratch on the back wheel well. God had other plans for me and decided to teach me both honesty and humility at the same time. So I showed up to VIP asked how to fix this and was told that while I could try scratch remover my best bet was to fess up and cash out. It was like "Click and Clack the Tappet Brothers" came back from the archives and gave me life advice and also helped with the car. On another note: she wasn't too upset.

We were towed off the highway after hitting a pothole. We were going to purchase 3 or 4 tires. I…read moreasked for change to tip the tow truck driver. The first person I asked said sure, but come to the other register. I went to the other register asked for change, which seems reasonable considering that we were about to purchase tires. This other guy was rude and condescending towards me, said we don't give change here, only to customers... which we were about to be... his bad attitude lost him a big sale. Too bad for VIP tires...check who you hire...

Clear, foresightful, and honest, which mattered to us as seasonal visitor from points south. A…read moreflashing "check engine" on our decades old Toyota Highlander meant an urgent fix, and longtime locals pointed us to Darren & Cameron's shop. They scoped the cylinder 3 misfire code which committed us hours of labor (Toyota V6 design fault) and, trusting them, did the other two coils too--the kind of "extra" work you only do when you feel comfortable that they fix it right, for the right reasons, at a fair price, so you do the work now (like we should've on another coil 2 years ago). Much appreciated their Sunday hours, too. I hope that this review will one day save the middle or end of somebody's Kennebunkport Maine vacation.

I had an outstanding experience at VIP Tires & Service in Arundel, Maine. Cameron, my service…read moreadvisor, was professional, courteous, and polished from start to finish. He explained everything clearly, kept me informed throughout the visit, and made the entire process easy and stress-free. I brought my vehicle in for an oil change, tire rotation, and state inspection, and all of the work was completed efficiently and with great attention to detail. It's refreshing to receive customer service that is both knowledgeable and genuinely focused on the customer. Cameron and the team at VIP have earned my trust, and I wouldn't hesitate to recommend them to anyone looking for honest, high-quality automotive service. A true A+ experience!

Smart, attentive and incredibly responsive. I pulled in with an engine light on and immediately the…read moreowner pulled out a scanner assured me that the engine light was a sensor, but most importantly the car was drivable. In and out in 10 minutes and we thank this man for saving our vacation. Absolutely terrific experience.

A little less than two months after getting a brand new battery from Meineke, my car was once again…read moredead on the side of the road. Unlike last time, I could lock/unlock her from the fob just fine, but when I turned the key in the ignition all I heard was CLICK CLICK CLICK CLICK CLICK CLICK CLICK. My dashboard was lit up with every anxiety-inducing icon, the console info display flashing with endless warnings... but my lights worked, my radio worked, my key worked. I called a tow truck assuming - based on my research and a quick call to my mechanically-savvy dad - that this time it was my starter or alternator (she's not a new car, friends, but I love her so much and she only recently hit 50K miles). The tow truck guy came, took a look under the hood, and told me there was something wrong with my battery. I called Meineke and word dumped on them about what the problem was. They - effortlessly calm, cool, and collected like always - told me to "come on by". A half hour later I had a(nother) brand new battery. No charge, no fuss, no real wait. Apparently the first battery I got was defective (no fault of Meineke or mine). They use Interstate here and it looks like the performance warranty for most passenger vehicle batteries is like a year. I called my dad back to tell him, and apparently this exact thing had just happened to him a couple months ago - the big difference being that he brought his truck to a garage and they spent a week trying to diagnose the problem, never thinking it could be his brand new battery. The long winded story? Yeah, okay, I trust these guys. I like their friendly dogs, I like the way they interact with each other, and I like the way they talk to their customers. I'd also like to not have to see them again anytime soon, but for now: THANKS, FELLAS.