I called Kyle McKibbon about a used Verona LE. He initially responded quickly and said that he…read morewould follow up on the questions that I asked about the price and condition of the coach. After two phone calls, multiple texts, and three days later, Kyle gave me no answers. He said that he was waiting for the boss to give him an answer, then said that the boss was in meetings all day, then said that he (Kyle) was at a Renegade function and when I asked to talk with someone else, he said that the non-answer must have been an answer "no" to my question. Wow! That is pathetic customer service! If it took three days to not get an answer on four rear tires, how long would it take to write up and process the deal and get the coach serviced so I could pick it up? He admitted that they had the coach unsold for 6 months and had another buyer that had not been able to get it bought either . I certainly know why.

Expensive for covered extended warranty work.  We have an extended warranty and one of the items…read morefound while doing Preventative Maintenance (PM) work was covered under our warranty. HOWEVER,  Velocity Truck Centers' repair work was overpriced and most of the charges not covered by extended warranty.  Example:  1.7 Hours to diagnose a leak, 2.2 Hours to Remove and Repair, and 1 Hour Access.  (Total:  $1,219.40)  WOW, that doesn't include the part!  The location of the repair was at the rear of the coach, top of rack support, removing a few screws.  Extended warranty company paid for 2 Hours.  (Total:  $250.00).  We had to pay $869.40 because neither company would budge and we needed our coach back to get to a commitment. Note:  We took our RV there due to an Engine Light on and they work on Freightliners.  While we had it there they recommended to perform PM.

Great trailers, all inclusive very thoughtful and what they put in complete camping package. Love…read moreit.

Stopped in today to get some paperwork and compare trailers. The staff is super helpful and…read moreinformative. We took away info on The Adventure trailer and the getaway trailer. These are heavy duty built trailers. Cannot wait to own one!

the best staff! I go to many locations and this is a far superior location great staff that is…read moreknowledgeable and helpful and friendly

Chandler and kyrene location has the worst mgr there. They ask you if you have photos. If you say…read moreno then they tell you you damaged the vehicle. Lied about having photos from the previous customers.

They were helpful and responded back saying that they didn't do the type of work that I was looking…read morefor, but they were quick to respond.

cargo hitch on odyssey, highly recommend work done promptl, would or hesitate to use againread more

Don't give a deposit to this company if thing don't work out with finance they will keep your…read moredeposit this is the worst company ever. They won't be in business long!

Ignores all communications regarding paying for services completed. Tried calling, texting,…read moreemailing with no luck in getting any response.

I've been in the market for a diesel pusher and live in California, so I communicated with multiple…read moredealers before narrowing down a few to visit in Arizona. In every conversation, I explained exactly what I was looking for and asked salespeople to be upfront about any flaws. I also requested photos and videos because I wanted to use my time wisely before making the long, hot trip to AZ. When I connected with Alex and Alfonso at Specialty RV about two of their rigs, they stood out immediately. They were very detailed about both the good and the bad, took the time to do a video call, and sent plenty of photos. Once I made the trip, the difference was clear. Other dealers had not represented their inventory accurately, but Alex and Alfonso at Specialty RV were spot on with every detail. They were professional, friendly, and there was absolutely no pressure. I haven't completed a purchase yet, but based on my experience so far, I have to say working with them has been exceptional.

beware of this dealership. bought a car a year ago. first…read moremonth started having issues with the doors and windows. would not open. so many malfunctions started showing up the gas tank cover is broken. seatbelts stop working compressor a/c went out seats stop working. Beeping sound doesn't stop. many many more issues. contacted the dealership many times and neve returned call or emails we are preparing to call the news to do a story on this dealership.

I used Jacks Hitches to install Firestone RideRrite airbags on my Tundra. Jack's mobile service…read moreinstalled this equipment on my driveway. He was outstanding in communicating when he received the parts from e-trailer and was prompt arriving for the install. So far, the bags work great. Jack did a tidy install, and I would use him again for future projects or recommend his service to my friends.

I rarely leave reviews, but I was so pleased with the services from Jacks Hitches that I am leaving…read morea review wherever I can. He is quick to respond and fast to get our parts in and set up a time for install. He was very knowledgeable and answered all of our questions promptly. He didn't push for any extras or overly expensive hitches, just gave us options for what we discussed we wanted. The convenience of having him install the fifth wheel hitch at my house is beyond value, particularly because I was recovering from surgery. His prices were great and he's very professional. I will recommend him to anyone!

Barry is fair and does great work. I have several trailers that he has repaired for our rowing…read moreprogram. Highly recommended.

My experience with Crocker Trailers was top notch. His…read morepricing is fair, and the quality can't be beat. I searched all over for a trailer to meet my needs. None did. The other trailers were either too high priced, or made with angle iron and poor welds. Crocker uses superior materials/construction, superior design, custom made to order, and delivered it sooner than promised. You will not be disappointed choosing them for your next trailer needs. Thank you Crocker Mfg for your craftsmanship, professionalism, and amazing customer service. -Erich

Terrible place beware this place is horrible at everything they do. You get the run around and…read morenever an answer. They're pretty good at the shuffle sales farming techniques to lure you in for the for the Kill, Buyer Beware, Seller Beware.... This RV has been sold for months but they leave it to lure you in and BOOM, they got your information...

Saw some campers online but weren't on -site when went down. Walked around the lot and didn't see…read morea soul. When we walked to our truck, someone came out. Salesman said told us that we'll have a hard time finding a camper in our price range. Wasn't too interested in selling us a travel trailer in $30k range.

I ordered a FL5 transmission from ICB and dealt with Amy throughout the process. Excellent…read morecommunication through the ordering and delivery process. I can't recommend them enough. 10/10. She even provided pictures of what the crate looks like. Everything was packaged far beyond my expectations.

Saying communication is lacking would be a compliment. Website says to call for availability if an…read moreitem that was out if stock, didn't pick up their phone the times i called to check lead time. Placed the order,thinking i can find out eta,but at least wanted to get the order in. No update on order when Placed so I decided to try calling again and was able to get someone on the phone and mentioned the order would take 6-8 weeks. Think about it for a day or two and then email back with another question with no response and then email again to ask if I can cancel the order,anticipating that this may turn into an ordeal,seeing as though there isn't much of a response to emails. I try calling the business again,no response and then notice there is a 2nd number, call that number where a gentlemen picks up audibly frustrated because he was driving? I ask about canceling an order, he tells me that it's fine as long as it hasn't shipped. I send an email and now mention they want to charge me the processing fee and website transaction fee. Haven't dealt with a business like this in awhile