This property management company is horrible and could careless about the people that pay money to…read morestay at their properties i had three bad leaks in my apartment since moving there not even a year ago at copper quarry village in MD , and needless to say my property was damaged and my insurance would not cover it because the leaks were due to neglagance of the company not clearing the drain system on the roof causing all the flooding and of course they refuse to pay me for my damage at the property nor even give me a discount on rent for the trouble because they took their time to even repair it and when they did they left my things all over and had dry wall spackling all over my sinck and on my dresser, i since contacted my lawyers and they are so arrougant they have yet to respond to the letter sent to them from my lawyer so in turn court will be in the very near futurt, i also filled a complaint at the BBB and of course they didnt even respond this company will take your maoney and treat you like nothing when they fail to realize that if people stop renting their properties they would have nothing see below the BBB letter showing they did not respond and if you go to copper and quarry village in MD google reviews you will see my review with pictures of what i delt with the last go round : From: BBB of New Jersey To: Jermaine Chester Subject: This complaint has been closed without response from the business Jermaine Chester 6607 Bonnie Ridge Drive Baltimore, MD, 21209 Dear Jermaine Chester: This message is in regard to your complaint submitted on 8/18/2025 against Westminister Management. Your complaint was assigned ID 23761477. Your BBB has closed this case and noted that the business did not respond to the complaint. This complaint will be reflected on the company's BBB Business Review with the following language: "BBB did not receive a response from business." If you wish to pursue your complaint, we suggest you contact: NJ Division of Consumer Affairs 124 Halsey Street Newark, NJ 07102 Consumer Hotline: 973-504-6200 Toll Free NJ only : 800-242-5846 Online Complaint Form: https://njconsumeraffairs.state.nj.us/file-a-complaint Email: askconsumeraffairs@lps.state.nj.us Please feel free to contact us with any further questions.

There have been so many issues that I honestly don't know where to start…read more.. -We have had issues with ants in the apartments and cars, theft of property, and car break-ins -The water gets shut off several times a month for a line break, then the residents end up paying outrageous water bills because the property is not maintaining the plumbing... The property manager kept informing all of us tenants that Conservice (third-party utility biller) was issuing a credit and we tenants would see a credit soon. About a week later, the manager, office rep, and several maintenance personnel had put their 2 weeks' notice in. I'm sorry, but a statement like this clearly shows there are even more problems we don't even know about.....other than $250 water bills for a family of four!!! -They try to fix problems in the cheapest way possible. Our neighbor had a refrigerator leak they had put several work orders in for, the solution was to tape the back (three times) until he threatened to call the Better Business Bureau, then finally they agreed to replace his fridge. Afterward, the old fridge sat outside our doors for two months (which was not safe for kids due to sharp plastic and metal pieces). -Our refrigerator door handle broke about a month ago...and it's completely understandable why..... there were screws on top of other screws. (photo attached). -Our carpet was coming loose from the transition slip that separates the laminate floor from the carpet. There were nails sticking out and, after four weeks of notifying them, they showed up to put a band-aid on the problem. The short nails he used were coming up a week later. I am still having to pull them out of the carpet so the little ones don't get cut. -The gas water heater had a leak for months before we knew about it. We ended up having gas bills doubled for a year and tripled for three months. I received a partial credit, but I sent documentation clearly showing a credit was still due $460, but they said there was nothing they could do.. so we residents pay the price of their negligence. -I have requested documentation several times regarding the water bills, a request to speak with a supervisor over the property manager, and work orders for a list of items (not even listed) and have gotten no response Please do your research before moving in!! Google Westminster Mgmt LLC and Conservice and you will clearly see review after review on several properties poorly owned and managed.

This is an exceedingly unprofessional property management company. On numberous occasions they…read morehave yelled at us, hung up on us, exhibited unprofessional and unacceptable sarcasm and outright refused to do their job. We have mutually agreed to part ways as they refuse to properly manage the property and don't like being called out on that front. They have tried to spend our money frivolously, not responded to us or the tenants in a timely manner, and most recently caused damages to our finished basement by ignoring a tenant request to see to a broken sump pump. If you have anything other than a flop house I would strongly wncou are you to steer clear of Lone Eagle Management.

RUN AWAY from Ron and his management before they cause you any headache!…read moreA company with totally bogus operations. They managed our property for 5 months and during that period we have only received less than 3 months worth rent from them. They have never paid or send us details on what they did with the rest of OUR money. We replaced them with a new managent company about a month ago and they are still not sending the breakdown of what they did with our rent (free for all to guess) and NOT TRANSFERRING THE RENTER DEPOSIT to our new management company to this date. Ron is totally untrustworthy and not worthy of anyone's business. He thinks he is too important to do his job for the money he receives. All those transparency about sharing what goes in/out with their online platform, a total lie. We never receive an account in 5 months we had to deal with Ron and his team. What will you write under my comment, Ron? As I imagine you will not like my honest comment, either :) Here is what I have for you. I hope you get what you deserve in your life sooner or later.

Jamie Justus deserves more than five stars! Jamie came to…read moreSea Oaks in Little Egg Harbor not knowing how she would be such a positive influence. What a treat it is to work with Jamie! Jamie, always has a smile on her face and always ready to help our community. Sea Oaks is so lucky to have her as our Community Manager. Fondly, Jane Stiers 365 Golf View Drive

The worst property Management company to deal with The…read moreproperty manager Devin trying to have a guy's car towed out of the parking lot because he called. her words is very unprofessional. they are a very unprofessional company like community grass. looks like who did it and ran. they're the worst

My family and I stayed at the 123 Baker Street, Maplewood location for several months when looking…read morefor a home in the area. The apartment was beautifully furnished, super central to adorable Maplewood village, and had everything we needed. Jane was an outstanding host. I'd recommend Hosted Quarters to anyone looking for a temporary accommodation, this is as good as it gets!

From the owner: Located in New Jersey's best towns... Summit, Millburn/Short Hills, Maplewood, South Orange, the…read moreChathams, Madison and Morristown, our properties remove the anxiety of living in temporary accommodations. With regard to our property management services, we are known for our attention to detail, responsiveness, high standards and extensive network of service professionals. We are often approached by clients who request that we manage their properties while they are traveling.

John, Heather and Joe are the best! We have used Good Hands to check on our home whenever we are…read moreaway for more than a couple of days. We have been away at times for a month or more and it has been very reassuring to have them make sure that the house was secure. They are very flexible and willing to accommodate special requests, like watering plants and monitoring fish tanks.. We have found them to be reliable and thorough and highly recommend Good Hands

From the owner: Fully Licensed, Bonded and Insured Residential Property Management Company. Some services include:…read moreHome maintenance, Vacant home watch, Income property management, Seasonal maintenance, Home repairs, Concierge services, Free home rental value analysis, Free home sale value analysis, Lease preparations and renewals, Complete property management and more.

I have had a totally positive experience renting from Phillips Asset Management. I was admittedly…read morehesitant to move in when I read some of the 1 star reviews on this page, but I am so glad I went forward with it because I love my new home! Everyone was extremely helpful through the entire move-in process; the single issue I had with the apartment was fixed immediately, and the property is maintained wonderfully. I live in their Sparta units and totally love them.

This is the worst management company in the state! If your building hires them, or if you're about…read moreto move into a building that they manage, run, move back in with your folks, do whatever you can to steer clear of this garbage company. This has been, hands down, the worst housing experience of my entire life- they're completely and utterly inept and unprofessional, and they don't care at all about the people who live in their properties. The building I was living in changed ownership while I lived there, and the new owners hired Phillips Asset Management in the winter of 2018. They began renovations/demolition soon after, and as a result of the demo, my toilet began flooding from the tank, a problem that was left unresolved until I moved out. The property manager basically told me that there were "rocks in the waterline" and that replacing the toilet would fix the issue, but they wouldn't do it until I moved out. So I was left without a working toilet for a month- I had to turn the water off every time I used it, or face a flooded bathroom. The blasé response from Mark, the property manager, left a bitter taste in my mouth- it's not like I was complaining about something trivial like a squeaky door or a broken drawer handle- a working toilet is a pretty necessary thing to have in an apartment! I found their lack of concern unacceptable, and sought to move out as soon as possible. To add insult to injury, they screwed up on refunding my security deposit once I finally did move out. I had discussed with Mark that they'd deduct prorated rent from my security deposit refund (I moved out on the 15th of the month, so I only should have owed half of that month's rent) They, unsurprisingly, deducted a full month's rent from the security deposit. I emailed the office and threatened legal action, and I received no written response. I finally called the office, and the receptionist told me that "Mark never told her of the agreement" and that they'd cut me a check for the remaining amount I was owed. How do you run a business this way? No apology from Mark, no recourse for me to take, other than writing this review. I just don't understand how people can get away with things like this. Seriously, these people are terrible, do not involve yourself with them, nothing good with come of it! Don't go through what I went through!

Joan is amazing. Her company has been managing our home for the past year and has been highly…read moreresponsive and quick to act whenever our renters have had a major issue or repair with our home. She's a great communicator and will contact us (the landlords) whenever an issue comes up. She's proactive in either getting issues fixed or recommending service companies for repairs. She's also very pleasant to interact and work with. I highly recommend Joan and her company.

Joan was absolutely excellent at taking care of my property and managing a tenant issue while I was…read morein another country. Took care of everything and I came back to a well maintained property. Thank you!

ok so I don't really write reviews but felt like i should for these guys. I have 2 properties in NJ…read more(one in kearny area, one further out) and was having a really hard time keeping up with everything especially the compliance stuff which honestly goes over my head half the time. Someone referred me to RPPM and I called them kind of skeptical bc I've had bad experiences before with management companies that just take your money and don't really do much. But these guys are different. John was straight with me from the jump, explained everything they do, didn't oversell it. They handled some violation issues I had pending and I didn't have to stress about it. Communications with my tenants have been way more professional than when I was doing it myself lol. I used to just text my tenants which I know is not the right way to do it. Only thing I'd say is sometimes I wish they responded a little faster but honestly when they do get back to me everything is thorough and correct so I think its just they are busy and doing things right rather then rushing. Not really a complaint just something I noticed. Overall very happy. Would def recommend to other landlords in NJ especially if your portfolio is growing and you cant manage everything yourself anymore. 5 stars from me

One of RPPM strongest qualities is their communication. They are clear, timely, and consistent,…read morewhich builds trust and makes working with them easy. Questions are answered directly, updates are provided without having to chase them, and expectations are set clearly from the start. Their professional skill shows in how smoothly issues are handled and how well they navigate complex situations. It is clear they know what they are doing and take their responsibilities seriously. Based on my experience, RPPM stands out for strong communication and competence, and I would recommend them without hesitation.

We have lived here for many years. The complex is a total disappointment…read more The single greatest problem is the long-time management company -- particularly the multi-decade property manager. Imagine Germany in the 1930s and you'll get an idea as to what I'm talking about. Perhaps, if a single management company and property manager are retained for multiple decades, they begin to behave with a callous dictatorial impunity -- they see themselves as being bigger than the community itself. Fortunately, we have a second home or our lives would be joyless. No fun living in a community where you will get an angry, poorly-written letter threatening fines and penalties when you accidentally put your garbage out on the wrong day one time during a period of 20 years. And that's actually a somewhat good interaction within this community. If you're considering this complex, find out if they have the same management company that they had during the 2000-2020 period -- if they do, turn around and run. Oh, if you do move in, they'll want you to sign a document agreeing to have all disputes resolved by mediation. This allows the management company to make improper demands without ever having to face a proper judge. Sweet arrangement, indeed.

We recently sold our home with Lara and got above asking. She exceeded our expectations! She came…read morein armed with a knowledge of what relative comps to use in our area. Other realtors, I interviewed just grabbed recently sold comparables at 20% lower what Lara had sold our home for. Lara knows her stuff. In addition, we were out of state when we sold and she took care of everything. If you need a realtor that can get your home sold, list your home with Lara. Experience, expertise, and trust. Thank you so much Lara!

As a real estate attorney, I have worked closely with Lara on countless transactions and can say…read morewith confidence that she is one of the best out there. Lara is a true expert in her field and takes a hands on approach with every transaction. Whether she is representing a Buyer or a Seller, Lara always goes the extra mile for her clients and maintains a high level of involvement at every stage of the process. She is knowledgeable, patient, and kind. Her collaborative approach is a considerable asset that allows every transaction to proceed with ease and efficiency. Lara is an absolute pleasure to work with and I would highly recommend her to any buyer or seller in the market for a real estate agent who truly cares about her clients!