This property management company is horrible and could careless about the people that pay money to…read morestay at their properties i had three bad leaks in my apartment since moving there not even a year ago at copper quarry village in MD , and needless to say my property was damaged and my insurance would not cover it because the leaks were due to neglagance of the company not clearing the drain system on the roof causing all the flooding and of course they refuse to pay me for my damage at the property nor even give me a discount on rent for the trouble because they took their time to even repair it and when they did they left my things all over and had dry wall spackling all over my sinck and on my dresser, i since contacted my lawyers and they are so arrougant they have yet to respond to the letter sent to them from my lawyer so in turn court will be in the very near futurt, i also filled a complaint at the BBB and of course they didnt even respond this company will take your maoney and treat you like nothing when they fail to realize that if people stop renting their properties they would have nothing see below the BBB letter showing they did not respond and if you go to copper and quarry village in MD google reviews you will see my review with pictures of what i delt with the last go round : From: BBB of New Jersey To: Jermaine Chester Subject: This complaint has been closed without response from the business Jermaine Chester 6607 Bonnie Ridge Drive Baltimore, MD, 21209 Dear Jermaine Chester: This message is in regard to your complaint submitted on 8/18/2025 against Westminister Management. Your complaint was assigned ID 23761477. Your BBB has closed this case and noted that the business did not respond to the complaint. This complaint will be reflected on the company's BBB Business Review with the following language: "BBB did not receive a response from business." If you wish to pursue your complaint, we suggest you contact: NJ Division of Consumer Affairs 124 Halsey Street Newark, NJ 07102 Consumer Hotline: 973-504-6200 Toll Free NJ only : 800-242-5846 Online Complaint Form: https://njconsumeraffairs.state.nj.us/file-a-complaint Email: askconsumeraffairs@lps.state.nj.us Please feel free to contact us with any further questions.

There have been so many issues that I honestly don't know where to start…read more.. -We have had issues with ants in the apartments and cars, theft of property, and car break-ins -The water gets shut off several times a month for a line break, then the residents end up paying outrageous water bills because the property is not maintaining the plumbing... The property manager kept informing all of us tenants that Conservice (third-party utility biller) was issuing a credit and we tenants would see a credit soon. About a week later, the manager, office rep, and several maintenance personnel had put their 2 weeks' notice in. I'm sorry, but a statement like this clearly shows there are even more problems we don't even know about.....other than $250 water bills for a family of four!!! -They try to fix problems in the cheapest way possible. Our neighbor had a refrigerator leak they had put several work orders in for, the solution was to tape the back (three times) until he threatened to call the Better Business Bureau, then finally they agreed to replace his fridge. Afterward, the old fridge sat outside our doors for two months (which was not safe for kids due to sharp plastic and metal pieces). -Our refrigerator door handle broke about a month ago...and it's completely understandable why..... there were screws on top of other screws. (photo attached). -Our carpet was coming loose from the transition slip that separates the laminate floor from the carpet. There were nails sticking out and, after four weeks of notifying them, they showed up to put a band-aid on the problem. The short nails he used were coming up a week later. I am still having to pull them out of the carpet so the little ones don't get cut. -The gas water heater had a leak for months before we knew about it. We ended up having gas bills doubled for a year and tripled for three months. I received a partial credit, but I sent documentation clearly showing a credit was still due $460, but they said there was nothing they could do.. so we residents pay the price of their negligence. -I have requested documentation several times regarding the water bills, a request to speak with a supervisor over the property manager, and work orders for a list of items (not even listed) and have gotten no response Please do your research before moving in!! Google Westminster Mgmt LLC and Conservice and you will clearly see review after review on several properties poorly owned and managed.

John, Heather and Joe are the best! We have used Good Hands to check on our home whenever we are…read moreaway for more than a couple of days. We have been away at times for a month or more and it has been very reassuring to have them make sure that the house was secure. They are very flexible and willing to accommodate special requests, like watering plants and monitoring fish tanks.. We have found them to be reliable and thorough and highly recommend Good Hands

From the owner: Fully Licensed, Bonded and Insured Residential Property Management Company. Some services include:…read moreHome maintenance, Vacant home watch, Income property management, Seasonal maintenance, Home repairs, Concierge services, Free home rental value analysis, Free home sale value analysis, Lease preparations and renewals, Complete property management and more.

I have had a totally positive experience renting from Phillips Asset Management. I was admittedly…read morehesitant to move in when I read some of the 1 star reviews on this page, but I am so glad I went forward with it because I love my new home! Everyone was extremely helpful through the entire move-in process; the single issue I had with the apartment was fixed immediately, and the property is maintained wonderfully. I live in their Sparta units and totally love them.

This is the worst management company in the state! If your building hires them, or if you're about…read moreto move into a building that they manage, run, move back in with your folks, do whatever you can to steer clear of this garbage company. This has been, hands down, the worst housing experience of my entire life- they're completely and utterly inept and unprofessional, and they don't care at all about the people who live in their properties. The building I was living in changed ownership while I lived there, and the new owners hired Phillips Asset Management in the winter of 2018. They began renovations/demolition soon after, and as a result of the demo, my toilet began flooding from the tank, a problem that was left unresolved until I moved out. The property manager basically told me that there were "rocks in the waterline" and that replacing the toilet would fix the issue, but they wouldn't do it until I moved out. So I was left without a working toilet for a month- I had to turn the water off every time I used it, or face a flooded bathroom. The blasé response from Mark, the property manager, left a bitter taste in my mouth- it's not like I was complaining about something trivial like a squeaky door or a broken drawer handle- a working toilet is a pretty necessary thing to have in an apartment! I found their lack of concern unacceptable, and sought to move out as soon as possible. To add insult to injury, they screwed up on refunding my security deposit once I finally did move out. I had discussed with Mark that they'd deduct prorated rent from my security deposit refund (I moved out on the 15th of the month, so I only should have owed half of that month's rent) They, unsurprisingly, deducted a full month's rent from the security deposit. I emailed the office and threatened legal action, and I received no written response. I finally called the office, and the receptionist told me that "Mark never told her of the agreement" and that they'd cut me a check for the remaining amount I was owed. How do you run a business this way? No apology from Mark, no recourse for me to take, other than writing this review. I just don't understand how people can get away with things like this. Seriously, these people are terrible, do not involve yourself with them, nothing good with come of it! Don't go through what I went through!

ok so I don't really write reviews but felt like i should for these guys. I have 2 properties in NJ…read more(one in kearny area, one further out) and was having a really hard time keeping up with everything especially the compliance stuff which honestly goes over my head half the time. Someone referred me to RPPM and I called them kind of skeptical bc I've had bad experiences before with management companies that just take your money and don't really do much. But these guys are different. John was straight with me from the jump, explained everything they do, didn't oversell it. They handled some violation issues I had pending and I didn't have to stress about it. Communications with my tenants have been way more professional than when I was doing it myself lol. I used to just text my tenants which I know is not the right way to do it. Only thing I'd say is sometimes I wish they responded a little faster but honestly when they do get back to me everything is thorough and correct so I think its just they are busy and doing things right rather then rushing. Not really a complaint just something I noticed. Overall very happy. Would def recommend to other landlords in NJ especially if your portfolio is growing and you cant manage everything yourself anymore. 5 stars from me

One of RPPM strongest qualities is their communication. They are clear, timely, and consistent,…read morewhich builds trust and makes working with them easy. Questions are answered directly, updates are provided without having to chase them, and expectations are set clearly from the start. Their professional skill shows in how smoothly issues are handled and how well they navigate complex situations. It is clear they know what they are doing and take their responsibilities seriously. Based on my experience, RPPM stands out for strong communication and competence, and I would recommend them without hesitation.

I have been working with MIG property management for many years and Anthony is amazing. He takes…read moregreat pride in all the properties he manages and makes sure every unit will provide a great home to tenants. Anthony has a large network of electricians, plumbers, handymen, and contractors to ensure things get fixed promptly and correctly. He is highly recommended to anyone seeking help in managing a property they own and to anyone looking to rent a great place to live.

From the owner: Our teams only focus is to match quality tenants with responsible property owners. We offer a full…read morerange of property management services in Essex, Hudson & Union counties with a focus in Newark NJ.

Recently, I had a problem within our community - with some people walking their dogs on the grass…read moreby the affordable housing condos instead of going inside of the designated areas- It's the only grass and landscaping that we have in front of our affordable housing units and the grass was all burnt. I put a review up and I was told to take it down. After speaking with a retired judge, he said I have a first amendment right as long as I'm telling the truth, which I absolutely am and, I always have pictures, videos and emails to back up my claims! He advised me to wait a few days to see if the management company does anything about this issue. He said they would have to address it because there is a curb your dog Law in Essex County. I'm not sure if the management company did something but, since Monday, I have only seen 2 people bring their dog on our grass. Which is quite a difference from 10 - 15 a day. My only hope is that they stay on top of this because nobody wants to walk to their mailbox and smell dog urine.

The worst property "mismanagement" company imaginable. They…read moreare rude unresponsive argumentative and unhelpful. If there were a negative rating numbers I could give, I would do so without hesitation. Residents are required to use "their"contractors, who are unresponsive and rude too. Run away, as fast as possible. Your HOA fees will greatly increase and service will decrease dramatically.

Taylor management has proved to be consistent and proficient…read morein my experience. They keep the grounds property well-maintained and respond promptly. I actually found a reliable contractor through their recommendation! Thankful to have a great management company with a responsible, professional team.

I just wanted to add photos of the icicle over my car to illustrate this is more than an…read moreinconvenience but as safety concern as well. The property manager suggested that I park elsewhere conveniently forgetting that I'm paying to park inside out of the elements. After 12 years i think the board has had time to discuss this matter.

Jamie Justus deserves more than five stars! Jamie came to…read moreSea Oaks in Little Egg Harbor not knowing how she would be such a positive influence. What a treat it is to work with Jamie! Jamie, always has a smile on her face and always ready to help our community. Sea Oaks is so lucky to have her as our Community Manager. Fondly, Jane Stiers 365 Golf View Drive

The worst property Management company to deal with The…read moreproperty manager Devin trying to have a guy's car towed out of the parking lot because he called. her words is very unprofessional. they are a very unprofessional company like community grass. looks like who did it and ran. they're the worst

This place has been an absolute nightmare to live in and I wish I could give it less than one star…read more I moved in February 1 and it's the worst decision I've ever made in my life. Nothing in the "updated" apartment worked correctly, the microwave had to be repaired, my dryer had to be replaced the washing machine had to be repaired the dishwasher still doesn't work, the fridge needed repair. There was a 5 to 10-year-old squirrel nest living in the entire balcony roofing and animal control had to come multiple times, there are feces and urine an animal bones all over the place from when the nest was removed it was never cleaned which is toxic, I had to report them to the health department twice, the showerhead didn't work so I had to wash my hair from the spout in the tub, two of my three toilets were filled with feces when I moved in, The cement step outside to get into the apartment fell off while my guest was walking down the stairs, there was a hole in the roof which was repaired however they left animals inside so I had to listen to animals screaming throughout the night trying escape, of my windows in my living room still doesn't open and close and I cannot lock it. It's been an overall nightmare, and I am still waiting for some of the work to be done. Recently my dishwasher stopped working so now I've had stagnant water in my dishwasher that wont drain, smelling up my entire apartment which is unsafe, and I had to purchase an air purifier because the stench was so bad. Everybody that works here has been absolutely useless, I've sent probably 50+ emails, probably made over 100 calls, complained to the office, absolutely nobody helps you at all and its beyond frustrating. This company should be ashamed of themselves for renting out apartments in the condition how mine was left. It's despicable what they did to me and i will do my best and post everywhere about my experience and hopefully will deter anyone from ever considering moving here. I have so many pictures, but the one I posted was how one of my toilets was left for me. And it's clear as day that has been there for months!! Disgusting and you should be ashamed of yourselves

One of the electric sockets had burned out and I called the after hours number for maintenance…read more Rudy came and checked that things were safe and I informed him of the washer not working properly. Rudy and Manny followed up the very next morning and fixed the issues.

Shout out to Avalon Flirham Park staff.... If you call maintenance they are there in a blink…read more.... The office staff is always friendly and willing to help. ..and Garfield, I believe to be the the newest member of the maintenance staff goes above and beyond ... If I had to rate Avalon on their staff alone they would get 6 stars.

THIS IS A REAL REVIEW. Have been here for 6 months. Constant grass cutting mower noise starts at…read more8:00 am, pools hours are horrible like opens at 12:00 PM ends at 5:00 PM. weekends closed The apartments are dated and no bathroom in main floor. Lots of stairs climbing. Besides the rent you are charged for water, trash and sewage. If you call the VA office for an issue in billing, it is a nightmare of misinformation. The gym is dated and machines are old, something is always broken and takes forever to fix. Management makes excuses for all issues. Carlos the maintenance person is great however management can not ride on the backs of good working people. Do yourself a favor, take your money elsewhere.