This bank is ridiculous. I would highly recommend going to another bank, where they do not have…read morebankers that are forced to sell products to customers that don't need them.

I agree about the Cheers of banks. If you are looking for a pleasant experience... go here. First,…read moreI am amazed that every time I go here I am the only customer. Obviously they do transactions fast and they have procedures in place that allow for fast transactions. Usually they only have one or two workers but I have never seen a line here. Can't say that for all banks.. looking at you TD Bank. Also, I signed up for bonus accounts and did what was asked of me... and I got both my bonuses quickly and accurately. I did end up closing my accounts because I only really needed them for the bonus but I would recommend this bank and in particular this branch to anyone.

I recently just moved here I've been to all the BankOf America this place is awesome the people…read morethere are the best they helped me so much with different things I hope all of them have a great new year

I just don't know why anyone would use another bank. Bank of America has so many easy to use bells…read moreand whistles and it great. And I keep a pretty good balance in there so I never have a problem in case there are fees. My online banking is effortless and easy to use. I pay all bills out of this account and I love it. Every time I go to the Bank Of America In Medway there are great people who quickly and expertly assist me. My one drawback? I don't live in Medway and the location is in a strip mall that is not the easiest to get to. I would respectfully suggest that they move to Mills. Into the old location where Middlesex Savings Bank was. This location is right off Route 109 and doesn't have a 1/4th of the traffic and congestion of the Medway location.

So I signed up for one of those "internet banking" bonuses. I called the customer service line…read morebecause I did not get the bonus although I did everything right. They promised it was on the way and said, if it didn't show up... I would have to go to a branch. After waiting patiently over 6 months they had my money, I went to this branch. After a long wait to get to the manager- she does what? Call the customer service line. Err I could have done that. She said that since the offer was "internet banking" they didn't know anything about it. I told the manager I wanted to close my accounts today and she said, I wouldn't be able to because the bonus would have to come into the account I opened. So, TD Bank, gets to keep my money indefinitely while it promises me a bonus I should have gotten *months* ago? How is that my problem? You can cut a check for me - because it was YOUR error. She said she couldn't. I told her close my account. Bait and Switch. I will never darken this bank's door again and if you think you are going to get your bonus.. good luck. They will just play stupid and never give it to you.

Friendly and prompt service. I love this bank, but this branch especially goes above and beyondread more

What a great experience!!…read more Seriously! I've never been compelled to write a review for a bank but I went to the Middlesex bank in Medfield to use the coin machine which broke so i decided to come here instead. Smiles greeted me in and when I was done, I went to the desk to have the loveliest conversation with the bank teller. It was calm, it was happy, it was an experience that I will be returning to have. Well done.

New level of incompetency. In to open a CD. During application process made several spelling…read moremistakes. After 4th. Left the bank with my money

This bank is one of the many hometown banks that have been in Milford since I was a kid in the 60s…read more It is the only one that has survived and is still running. I love this bank. It gives me personalized service and everyone is so helpful when I go there to do both personal and business banking. It even has a free coin machine to turn in coins and has popcorn and treats available. I hope it is around for many years to come and I can imagine competing with the big guys such as BOA it can be tough, but you can't get the personalized service you do at this bank.

I recently had an interaction with one of the employees of the Bank of America at this location…read more Armin was very attentive, respectful, and understanding. My dad, 92, needed some clarification with his account. We scheduled an appointment with Armine and upon arrival did not have to wait a second to get seated at the office. Actually, she was waiting for us in the hallway. If you are using BoA, I highly recommend this location due to its irreplaceable workforce.

Small location but the staff is fantastic! My grandfather goes here all the time and everyone is…read morealways so friendly and they even sent him a birthday card last year. I've since moved out of the area that Middlesex covers but I'm still loyal to them because they go above and beyond to make sure their customers are well taken care of.

Nancy at the Mendon office does a great Job. Very pleasant, knowledgeable and goes out of her way…read moreto make you happy

After many years doing business with them ...I wish i had chosen another bank! It takes forever to…read moreget a replacement card! sometimes they dont show up...one time they sent ten! They don't follow up with what they say they will do for you...do they really think we wont notice?? Since my account is linked to all my bills...it wont be easy...but i am gonna start all over at a real bank...save yourself some grief and just find a better bank now .. dont waste your time here

Went to inquire about a CD, met with Indu who took me right in and assisted with my inquiry. She…read morewas fantastic, personal and professional. I ended up with my CD, new checking and savings accounts, she ordered checks and a debit card. Now I have been with BOA since the 80,s and was very leary (scared) of making a change of banks but Indu assured me all was going to be better and easier. So glad I stopped in here and highly recommend Needham Bank!

I went to all the big banks to open an account none of them would do it because of some silly…read morealleged legal reason. Finally called here and they told me that was rubbish. They opened the account. Thank god for them. Later, I had an issue with my online account. I called and got a real person, she gave me her name, and fixed the problem. But wait, she called in few days to make sure all was working right. OMG. Yes. I am transferring all my accounts to this bank.