Such a seamless experience. The sales people were incredibly friendly, knowledgeable and helpful,…read moreand also were not pushy in the slightest. Great experience!

Beware - this dealership withheld our $1,000 deposit after promising a refund!!!…read more We were told our $1,000 deposit to do a test drive and a pre-purchase inspection would be fully refunded if we decided not to buy the car. The inspection turned up more maintenance needs than we expected, plus an undisclosed tire sensor issue and no maintenance history at all on the vehicle, so we decided to pass. Now the owner won't give us our deposit back. When he called to talk about it, he tried to discredit the report saying everything the inspection found was "just maintenance" and that it exceeded manufacturer recommendations, but I put more stock in an independent inspection than the guy who's trying to close the deal. When I said I still wasn't comfortable to go forward he switched up and said that deposits are non-refundable unless the inspection finds something major. That is not what we were told when we were asked to pay it. He's now trying to say he's going to comb through the security footage to prove we were told something we weren't to get me to let him keep our $1,000 that we were told we'd get back. I've read other reviews on here with a similar complaint, people told their deposit was refundable and then given a new excuse when it came time to actually get it back so apparently this is something they do. It's a shame I have to write this review because our salesman Stan was great, patient and accommodating, even stayed a few minutes after closing so we didn't have to wait outside in the rain for our Uber. But after this, I wouldn't trust this dealership with a deposit or a car purchase for that matter. This feels criminal, we'll definitely be disputing this through our credit card company and reporting it to the Better Business Bureau.

Owner bad attitude. He cheats you and is disrespectful. He yelled at us because we asked…read morequestions.

I brought a car from 114 Motors Middleton Ma, and I am finding out they are a shady business. I was…read moreover charged sales tax that I paid cash and two weeks later the owner Dennis gave me his business check payable to The Rmv and I found out his check bounced I been calling every day I have yet to get a return phone call. I just don't think a business should treat and deal with customers the way he is trying to handle me. That's not the only shady thing that I dealt with during the purchase of my car. I just want a refund and the tires replaced that was not worth shit when I brought the vehicle. 114 Motors Middleton, Ma

Just a short note to share my appreciation for how pleasant and professional my recent buying…read moreexperience was at Topsfield Motors. I was looking for another Porsche 911 ( 996) and found the combination I wanted at Topsfield Motors... My salesman, Tim, was both knowledgable and transparent in our dealings throughout the transaction period...I would highly recommend him... Additionally, I had expressed interest in a independent, pre-sale inspection...Tim suggested Autobahn Performance, a reputable shop nearby that specializes in German cars...they were thorough and very informative...the car was given high marks! I reviewed the comprehensive multi-page document with Carmine, the GM at Autobahn...very helpful. (on par with my longtime mechanics at German Motors in RI , who I consider the gold standard) Many thanks to the team at Topsfield! Gerry M

Brought an used Audi A5 with Topsfeild Motor Company. Been driving the car around for one month and…read moreeverything seems fine. Shoutout to Tory and Rick who have been friendly and professional to help me get my registration done (since I am an international student). Overall, great experience!

I had a really amazing experience here. Ali went above and beyond to help me with a sale, even…read moregoing as far as contacting other dealerships in the area to get me the best price possible. He was professional, sincere, helpful, knowledgeable- I really can't say enough about the experience. 10/10, will be back

This is one of the greatest dealers I've dealt with in all my 82 years I bought a lot of cars the…read morelast one I bought was from this dealer and believe me Jeremiah is wonderful to work with he helped me through everything the car I bought from him was a 2016 Chevy Traverse for a real good price I've had it for a while now had no problems with it I recommend a dealer to anyone if I was to buy another vehicle he would be the first dealer I would go to. Thank you Jeremiah I'm being honest. Bob D

I have had a few business dealings with Paul, who runs the place, and I can assure you that your…read morecar will be safe and secure at the Silverstone club. Top shelf organization!!

From the owner: Car Storage, Auto Storage, Boat Storage, RV Storage. Indoor Heated and Outdoor Storage of…read moreAutomobiles, Boats, Trailers and RV's Auto Consignment Sales, Classic Car Sales

If I could give this place zero stars I would. Bought a truck from these guys in 2021, and at…read more64,000 miles it is at transmission failure, it is a perfectly cared for truck, and there is no excuse for this kind of issue. Asked the manager if he has seen this before and his response was "I see all sorts of stuff". I don't know how to break it to him that that means these cars suck. Don't buy a Chevy and Don't buy it from this place unless you want endless headaches.

Nice people in both sales and service departments but make no mistake, they will rip you off just…read moreas often as any other used car dealer. You will pay a premium for a used car here but you won't get value or any kind of backing up from Herb Chambers. I bought a used Equinox and paid thousands more than a similar one at used car dealers nearby, and within a month I started having problems. Brought it back and they found two solenoids that had to be replaced at $361 each. Then they charged me $318 for a tire sensor, and $142 for a headlight bulb. Total bill came to about $1,300 because they also charge hundreds of dollars for a diagnostic as soon as you give them the car. I didn't mind paying for a headlight and tire sensor, but they totally gouged me in the price. And it's very apparent that they cleared the codes so the engine light would be off long enough to sell the car and pass inspection, and then it was OUT THE DOOR. I've bought from other Herb Chambers dealers and always had good treatment, but save your money and buy your cars elsewhere, you'll save thousands. Herb Chambers has gone downhill.

I just want to start off by saying I was genuinely impressed by the professionalism of my salesman…read moreCristian and his manager Chris. Me and my fiancée were looking for a 2nd car for us and Cristian was more than helpful in assisting us find one that checked all of our boxes. What really impressed me with him was his humbleness and honesty in regards to if he did not know the exact answer for something, he wouldn't lie and would rather say he can find out for us which he did and I greatly appreciate. Far too many people in this world aren't humble enough to not lie to you if they do not know something. Fast forward the following week, there was some slight miscommunication between the different departments and thus my car was not ready when it was planned to be unfortunately. However, Cristian and his manager Chris went above and beyond to make sure I at least had a rental car for the time being so me and my fiancée could continue with our plans we had already scheduled thinking we were getting the other car. The rental car was completely free and was a very nice 2025 Honda Accord. Chris also followed up with me later the following week due to the snow storm and assured me my car would be ready the following day which it was. I met up with my salesman Cristian the next day and I was driving my freshly detailed 2021 Mazda CX-30 off the lot within the next 30 minutes. I highly recommend Honda North and more importantly recommend buying a car off Cristian. Very reliable, humble, knowledgeable and kind. He deserves more than whatever he is currently being paid! Thank you once again!

I had a very disappointing and unprofessional experience at Honda North…read more The salesperson Mo Waheed and his manager never kept his promise to send me next: - warranty info for Honda HR-V Sport 2024 in PDF or text format - second remote key - promised Honda check for Uber service in the amount of $25.91 for the day when I pickup the Honda HR-V Sport 2024 - doesn't clearly explain all options for Honda HR-V Sport 2024, especially how to use the remote key. There are plenty of places to buy a car--I'd recommend choosing one where you'll be respected and taken seriously from the start.

Fantastic service for my Mercedes and GMC Terrain . Skilled mechanics and honest service for a good…read moreprice

Great experience..I would highly recommend going to Turnpike Auto...Jin was very honest and…read morehelpful...I love my new/used car...happily satisfied customer

Imagine a car dealership that you know to be trustworthy, to value you as a customer, to deliver…read moregreat customer service, to perform great repairs and maintenance, and to sell a great product. That's North Reading Subaru. I don't know about you, but, I can count about 5 such companies. North Reading Subaru is one of them, and Subaru of America is another. On each interaction that I've had with North Reading Subaru, over many years, I have to remind myself that North Reading Subaru is a car dealership. If I didn't know better, I'd think I was doing business with Nordstrom, Costco, Nations Photo Lab, REI, or any of the other companies in America, that stand out for high quality product, business integrity and customer service. The 2026 Subaru Outback that I am in, is stellar, a significant enhancement over prior year Outback's (each, have lasted forever, with only preventative maintenance (at North Reading Subaru), and very few repairs). Jonathan Walker is a superstar sales and leasing professional, who is as knowledgeable about Subaru's as he is dedicated to business integrity and customer service. The Service Department is the best service department that I have encountered in several auto brands, over 50+ years. They perform meticulous work, are efficient, and high integrity. One thing to note, they are busy; In my opinion, they are busy, because they are so much better than other Subaru dealers in the area. We've never purchased a pre-owned car, but, I recently walked the North Reading Subaru parking lot, and I must say, I could not tell the pre-owned cars from the new cars. If we were in the market for a pre-owned Subaru, North Reading Subaru would be our first and only stop. It is a privilege to be a customer of North Reading Subaru, to KNOW that you and your car will be well cared for, and to NOT have to worry about funny, or underhanded business, often associated with car dealers.

Honest and easy to deal with--great service and prices…read more People u can negotiate with and listen to the customer I've bought two Subarus from them

Great place to buy a used vehicle. No pressure, very helpful and thorough. Discovered a few issues…read moreafter my purchase and they took care of them, no problem. I would buy from them again, no question

WAXOYL installer, I was their 1st customer after they became an authorized Waxoyl installer, VERY…read moreIMPRESSED with the product and the Professional care I received, im ready for Winter, No Rust!