Great! I have been going to Bill's for service on my car since I bought it new in 1999. I had to bring my car back to the dealership to fix a couple minor problems, but my car never seemed to be ready when they said it would be ready. I explained my frustration to a co-worker just in conversation. She then referred me to Bill's Auto Sales. She said her and her husband bought their daughter her first car at Bill's and told me they are great. The first time I brought my car to Bill's Auto Sales was for a problem with water accumulating in the trunk of my car when it rained. I originally brought my car back to the dealership but the dealership told me it was the seal around the hatch back window, and added that by that time it was no longer covered by the warranty. I'm no expert but I knew the dealership's prognosis was not correct, so I drove to Bill's (after paying the dealership an $80 diagnostic fee). Bill's immediately had two guys checking into the problem and quickly figured out that there was a gap in one of the wheel-well seams which allowed water to spin up into the trunk when in motion. Not only did Bill's fix the problem on the spot, but they also assisted me in getting my money back from the dealership for their "diagnostic" fee. Another quick one: I drove my car to the Cape and it broke down. I had my car towed to a local service station which was suggested by the tow truck driver. The service station told me the problem (which I did not understand at all) then the guy said it was going to cost approx. $900! At that point I called Bill's. Bill told me to have the car towed up to their place. I had the car towed for $100. Then I got the phone call from Bill's with their diagnosis, which was. . . "You ran out of gas" ... "your gas gauge isn't working". All the south shore service station had to do was put gas in my car! So, after saving about $700 I was more than happy with Bill's!! Now it's time for me to buy another car. Bill let me know he will keep an eye out for a vehicle which will be a good match to accommodate myself and my elderly parents. Over the years I have always been more than satisfied with Bill's. The service is delivered with a pleasant and clear explanation. I'm confident in purchasing my new vehicle from Bill's! read more

I went to Bill's Auto Sales based solely on a BFF's recommendation as the guy I previously bought used from retired. She had looked all over the north shore for someone reputable with good cars and service and be budget friendly. She had her new to her car from Bill's Auto Sales at that point over 6 months and was very happy with it and with their customer service. So off I went to Bill's in search of a reliable, user friendly and hopefully cute car that would get my daughter safely back and forth to college [Boston to Providence] as needed. Bingo what a score. The whole package. I was so happy with them back in February that I just bought 2nd car from them this month for myself. I've driven used cars my whole life [driving for over 35 years bought my 1st used at 18]and know a good or bad one when I see it, and they have good cars for every budget $3000 to $30,000. If it's not there today, it could show up tomorrow because of the high turn over. As a matter of fact a friend of mine [who is a mechanic / auto body guy and car fanatic] commutes past there everyday and when I asked what he knew about Bill's he was impressed with the quality of the vehicles, the selection and the constant quick turnover told him a lot. My daughter met a man up there who was purchasing his 7th vehicle over the years from them and more than 50% of their business is repeat customers. You don't stay in business over 30 years in the same spot by not doing the right thing. Do your math people and tha'ts where you'll go. I found them to be very up front no nonsense and plan on going back. My daughter wants a newer car when she gets out of college and she plans on going back to Bills. Even my personal mechanic is happy I'm buying from them. My mechanic is a friend of the family I've been doing business with his garage for 25 yrs and hates to take my money.And he's not getting much out of me lately! Just regular maintenance. read more

A gorgeous combination of sleek, white body and supple tan, interior. Her name is Bertina, German for "Bright and Shining." No, she is not the hottest new Brazilian Super Model, I am talking about my fantastic "new to me" BMW X3! The management at Bill's Auto in Peabody, MA exceeded my expectations when I sent them on the hunt for my new car. I waited, and waited, while week after week a few contenders surfaced at the auction, they ultimately did not make the cut. "It just wasn't nice enough for you." Glen told me. Then one day, there she was. They knew my budget and after a few text messages I held my breath as I gave the green light to go in for the kill. I knew they were fair people to work with and if they said they had found a real gem, I knew they had found something special for me. She is a fine example of Bavarian engineering; luxuriously appointed in leather, walnut burl, and a magnificent panoramic sunroof. Although refined and well behaved, don't let this Freuline fool you. She is a rocket ship under the hood and practically drives herself. They drove it home from the auction accessing what work needed to be done. It was minimal, but not until She was ready did they give me their final price. They gave me a great price for my trade and a 60 day warranty of the X3. Before the warranty expired a little something did turn up that needed fixing and Bill's stood behind their warranty 100%. I highly recommend Bill's both for service and for buying a great used car. Stop by their lot, peruse their website, and if they don't have what you are looking for, as in my case, just ask the guys. Tony, Billy, and Glen are the people to deal with when you don't want to deal with the proverbial "used car salesman". They will take good care of you. read more

I had a positive experience working with Bill's Auto Sales in Peabody Ma. They were extremely friendly when it came to searching for a car. I am no mechanic and I wasn't sure what to even be looking for in a car. They were honest about the vehicle I was interested in, providing the CarFax and allowing me to test drive the vehicle as well. They were respectful in the buying process and helped me feel safe with the car I was purchasing. I thought I had trouble with the car two weeks in and they took care of it for me. They also were clear that if anything were to happen to the car to see them as they stood behind their product which was reassuring for me. I would recommend Bill's Auto Sales to friends and have since I purchased the vehicle. read more

I recently bought a used car from Bill's Auto Sales and was genuinely impressed with how smooth and straightforward the entire process was. The team was friendly, honest, and never pushy -- exactly what you hope for when buying a car. A few days after the purchase, I noticed a noise coming from the rear of the car. I brought it back, and they took it in immediately, no questions asked, and fixed the issue without any hassle. That kind of follow‑through shows they truly stand behind what they sell. This is a dealership that treats you with respect and takes care of you even after the sale. I'm very happy with my purchase, and I will definitely buy another car from them again. read more

Absolutely fantastic! Christian, Glen, and Bill bent over backwards to help me through my car buying experience. There was a lot that they helped me out with that went above and beyond what they were "supposed" to do. They made this experience amazing for me. A few small things happened to the car a few weeks after I bought it and with one phone call, they fixed everything with no hesitation. Amazing business, fantastic customer service and OUTSTANDING salesmen. Couldn't have asked for anything better. I will definitely be seeing them the next time I need a car (which won't be for awhile because this one is top notch). read more

Surprisingly, I had a great experience with the staff at Bill's Auto sales. There was nothing but excellent customer service from my very first phonecall. Everything was exactly as explained & pictured on Craigslist. I ended not being able to get the loan I needed and Cristian took the extra initiative to shop my file to another loan company and got me into the car I really wanted. When cristian wasn't around I still received great customer service from the other staff members. I would definitely recommend! read more

I find the staff to be really professional and friendly at Bill's Auto Sales. Their front office/waiting room is always neat and clean. They do great repair work in a timely manner at affordable prices and if you are looking for a specific vehicle, they will find it for you. From what I understand, they have been a family-owned business for decades and I can see why they have lasted so long. I would definitely recommend this place to my friends and family! read more

After buying a van for my wife, a car for my daughter , I just bought a third car at Bill's for myself and I might add it was a creampuff 2005 Buick with 34000 miles on it. It looks and runs like a brand new car. I would highly recommend Bills for anybody looking for a good used car. Bill and Glen have taken care of any mechanical problems that we have had and have become good friends. read more

The staff at Bill's Auto Sales was excellent to work with. The car that I bought from them was very high quality, and the price was unbeatable. Even after buying the car, they were very responsive and helpful, if I had any questions about the car. They even helped me with insurance and got me a higher valuation for my previous car! read more

I had a great experience with Bills Auto Sale. Bill and and Glen, the owners, are some of the nicest people to do business with. They have great service and make all of their customers feel welcome. I highly recommend this dealership to anyone needing any help with anythig having to do with cars. read more