Everything was pretty good, housekeeping nice, good breakfast food. The pool was nice,clean rooms,…read moreand good food as well. The Saturday morning front desk staff woman on the other hand, was friendly. My mom made a simple request asking if there was a remote to the TV in the lobby. She looked at me, and my mom suspiciously and strangely like we were crazy. "I have the remote" She said,frustrated. She told us she could only keep the TV on a news station. My mom asked her if she could change the news channel, she was hesitant but finally changed it. She was displeased with my mother and told her that was why we had our own TVS to use in our hotel room. My mom Was shocked and asked her again politely, as this seemed like a simple hotel Guest request, and no one else was even paying attention. Her attitude was surprisingly nasty. She told my mother never she had never had anybody complain about the news station in the public area. Reluctantly, she changed the channel. After me and my mom finished eating, we then checked out and my mom was still kind to this woman and thanked her for the hotel stay. It seemed inappropriate and unprofessional as we had traveled half way across the country for a family funeral. Fortunately, my mom ignored her behavior. The lady kept coming by every few minutes to see if we were still sitting there, probably to change the channel back/ which was creepy because the front desk is far away and there's no way she could could even see or hear the tv from there. Also no one else around really seemed to care. The whole situation was weird. We didn't say anything, we just checked out and left. The other hotel staff was really nice and helpful! We enjoyed our stay except for this one lady who seemed to have a bad attitude in general. Hopefully Holiday Inn doesn't promote this aggressive behavior to its other customers, but my mom and I looked at some other reviews and we did wonder.

It becomes very frustrating when you are trying to get some work accomplished and the WiFi quits…read moreworking, sometimes the signal just disappears...but always requiring you to log back in. What a real pain that becomes. The hotel however, remains very beautiful, staff represents the company well...this is perhaps the nicest hotel here in Graham. The morning breakfast is a typical HIX breakfast...I do wish they would shake it up a bit. There are no nearby breakfast venues so while it fills that need each morning...it is getting old...!!! Most certainly I will stay here again...I am very happy with my previous stays. I suspect there are some who complain just for the sake of complaining...listen, make up your own mind, I've made mine...good hotel, good room, great bed, HOT water, exercise room & outdoor pool...equals a good stay, and for me...a good nights sleep...!!!

I was completely shocked at what a nice upscale hotel the Best Western plus is! A charming lobby…read morewith nice decor, a small gift shop and helpful staff greeted me upon check-in. My room was well appointed with two chairs,a table, large flat screen tv, luxurious pillows and linens, free WiFi, a bathroom with all granite, and lots of lamps for several different lighting options. The breakfast the following morning was outstanding, and consisted of fresh waffles, scrambled eggs, sausage, hash brown, a variety of breads and pastries, plus the expected juices and coffees. This will definitely be my go-to anytime I find myself near Graham.

Our stay at the Best Western Plus Graham Inn was very disappointing. The condition of the facility…read morewas unacceptable, especially considering the price. The bathtub in our room was in terrible condition. The porcelain had been poorly repaired, leaving uneven cracks and raised patches on both the floor and sides of the tub. There was rust and other debris splattered beneath the faucet, damage to the surrounding walls, and mold in the corners. The bathroom door and walls also showed obvious signs of significant water damage. The room also had a noticeable musty odor, adding to the impression that the property has not been properly maintained. Unfortunately, the problems didn't end there. The guest laundry was out of service, which was a major inconvenience since we were in town for a baseball tournament and needed access to laundry facilities. In addition, the hotel's ice machine was broken during our stay, creating yet another unnecessary inconvenience. Like many hotels in the area, this property is significantly overpriced for what it offers. For the same price or even less, you can find hotels in New York City that are cleaner, better maintained, and provide a much higher-quality experience. Based on our stay, I would have a difficult time recommending this property until significant improvements are made.

Authentic Texas ranch experience. Great views. Great food. Comfortable beds and amenities. Friendly…read morestaff. I highly recommend!

This is such a unique and relaxing experience. Starting with the staff. Everyone we came in contact…read morewith was friendly and helpful. They answered all of our questions with a smile. The property is gorgeous and the sunsets are phenomenal. If you are looking to get out of the city for a while and would like a place to relax this is it. Our hotel room was comfortable and clean. The amenities are varied and fun. We took a hike which was great. The trails are well kept. We can't wait to visit again soon. Added plus was the restaurant which had a great selection and the food is fantastic!

Always a win! Best catfish on Possum Kingdom Lake. Tonight I had the blackened fish and it was…read moreawesome. That Cajun rice was fantastic. Sat at the bar tonight. Staff is always hard working. Love all the updated marketing. That new logo is handsome. Always take our guests when they visit the lake. We eat at FHR once a month for years and it's always a favorite.

California wrap was quite tasty. Perfect flavor with just enough heat. Definitely taking half…read morehome. Great service and friendly staff.

Had a great weekend here with my wife and two kids (11 and 8)…read more Three different pools to play in and lots of fun activities on the lake. Great food (had eggs Benedict one morning and it was fantastic and Philly Cheesesteak with fries for dinner which was also great). They said they make the fries in house and they were really good. Had a bloody Mary one morning with breakfast and it was prepared really well. Despite it being really hot the weekend we were there, the AC kept the room very cool and comfortable. Lastly friendly and helpful staff.

Most amazing place to stay on Possum Kingdom Lake! Beautiful…read moresuites and 3 swimming pools. Highly recommend for family lake stays!

Your best bet for a budget is Salt Creek…read more When we first stayed we were quoted 375 for a 2 bed. We paid that. This stay we got quoted 400 then 465. It's cheaper and cleaner elsewhere. We have been here before but this current stay was horrible. First day they put us in a room with a broken toilet that took 2 hours after check in to fix. They never mopped so walking barefoot lead to pitch black feet. (And don't expect to take a hot shower to get it off) Day 3 hot water was a minimum and by day 4 no hot water at all. Today is night 6. When I asked the "manager" at 9am today she said "it'll be on within an hour". Their dad goes up to the office today and she responds with an attitude saying to him "I told your wife or whatever it was off for the night already" no maam. We were on the phone with each other. He also heard you say by 10 am. When I also mentioned to her at 9am that WiFi was bad for the last 2 days she said "it's the wind" ma'am.... People are not dumb. This room is in a bad area. She then asked if we put in the password right. Our devices have automatically logged us in when we have been here before. We get one bar and have to go somewhere else for wifi. They also told us they blocked our PS5 from WiFi so don't expect to play video games here I have tracking on my mail and will be ending my stay and getting it the minute my stuff says delivered. I don't think I'll be spending money here again.

Under new ownership. Desk guy was extremely rude and unprofessional to deal with. On personal phone…read morethe entire time, argued and ultimately Refused service and left a person on the street simply because we asked for a lawful state discount, that the desk employee refused to give. Which is against the law. Will never do business here again.

Stayed at The Purple Thistle while at a shooting competition in the Jacksboro area and can't…read morerecommend them enough! The cabin was fantastic. Very rustic with fantastic views. We were served a fantastic homemade breakfast of eggs, biscuits and gravy with fruit. Not the best if you are on a diet, but you can NOT compare any free breakfast at a hotel to this it was amazing. I will definitely stay there again in the future. Thanks again Anna for your hospitality! Also, there is a new bistro in Jacksboro right on the square that brews Starbucks coffee! Really nice in the morning and only about five miles from the The Purple Thistle.

What a great find for my overnight stay! Donna, the proprietor was so warm and friendly and full…read moreof information. The Lodge is a lovely old home filled with antiques and lots I history. I had room to which was downstairs by the stairway. The room is nicely sized and decorated. The bathroom what is a good size as well with a standup shower, pedestal sink, commode and decorated with stainless steel siding. There's an air conditioner in the room and thankfully located right by the bed to my liking!!! The bed was very comfortable and once again the decor was beautiful. The night I was there they were a number of bird hunters staying in the lodge. I was expecting to hear talking, mouse, them climbing the stairs etc. However I found it very quiet and I slept extremely well. This was a unique and wonderful find and I'm so glad I was able to stay! It was awesome meeting you Donna and I hope to see you again!

A gem of a find in an area where lodging is spotty at best. The owner, Robert, went out of his way…read moreto ensure our stay was pleasant. We basically had the entire lodge to ourselves, including laundry room, full kitchen, dining room, game/tv room, and large foyer. Yard had plenty of space for the dog to get her exercise. Will definitely choose this place again if and when the opportunity arises.

I stayed at this motel for several months, and I can honestly say it was the best extended stays In…read moregraham for sure. Stayed here with my boyfriend and our dogs while he was working in town and it turned into a comfortable, reliable place that truly felt like a home. The rooms were clean, and surprisingly spacious. Housekeeping did a great job, and any maintenance requests were handled quickly. It's clear the management genuinely cares about their guests. From day one, they were welcoming, respectful, and always willing to help with anything I needed. The location was also super convenient and close to stores, restaurants, and everything I needed day to day. Parking was easy, and I always felt secure during my stay. Definitely staying here again anytime we're in the area

Could have been better but beds are uncomfortable but all in all it wasn't a horrible stayread more

Such a beautiful home and well taken care of. It was very cozy and quiet. You can walk to any of…read morethe restaurants downtown and feel safe. Loved this place.

Communication from the host was incredible. Relaxing location! Great spot for an easy weekend…read more Overall, would stay here again without any hesitation.