This is a wonderful venue and my organization was so blessed to hold our two day event here. The grounds are immaculately beautiful and serene. The owners are generous and caring. It makes this the perfect venue for weddings and charity events. They took care of things behind the scenes so that our event went off without a hitch. This is Middletown's little oasis - be sure to check it out! read more

Middletown Mansion Event Center - Venues & Event Spaces Near Me - Middletown, California

Unfortunately, our stay did not meet expectations. We encountered multiple issues throughout the stay. The HVAC was not working on arrival, the dishwasher leaked and flooded the kitchen, two stove burners did not work, and the dryer failed to dry our clothes. The most serious issue was finding a dead rat in the kitchen after it had eaten through our food and supplies. We had to throw away all exposed food, including our infant's milk bottles, due to contamination concerns. Despite repeatedly contacting the host, it took several hours for someone to arrive and remove the rodent. We were also concerned when the host later referenced recordings of our stay, raising questions about guest privacy and whether any recording devices were properly disclosed. This was supposed to be a family celebration, but instead we spent much of our time dealing with maintenance problems, health and safety concerns, and waiting for assistance. I hope these issues are resolved for future guests. read more

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Zero stars. Their customer service in non existent. I've been trying to get confirmation of just our tour date since 9/7/2020. Left several messages and emails and have had ZERO communication since that last "sure" email. That email alone is so unprofessional. All of the reviews I have come across say the same thing. Sounds like they even cancelled on a couple TWO DAYS before their scheduled wedding and went MIA when asked to get their money back. It sounds like Maria, or whoever is in charge of scheduling, has too much on their plate to handle booking events. I don't care how beautiful a venue they have. Communication is everything especially when planning a wedding. DO NOT BOOK HERE, spend your money somewhere that will appreciate you. read more

Middletown Mansion Event Center - Unprofessional even through email. - Venues & Event Spaces Near Me - Middletown, California

Let me cut to the chase with our recent experience which seems to be consistent with everyone who have used this venue recently under the new ownership. When we arrived the cleaning staff were busy and the state of the home was disgusting. We have posted some pictures to back this up. Maria offered to refund the cleaning fee since we spent hours trying to clean the kitchen. The pool was not able to be used until 6:30pm the first day, rooms advertised as such were not private as they lacked covering on windows or you had to walk through a bedroom to get to another bedroom, the closet in our room was unusable as it was filled with junk, every morning until the last day we had to call the housekeeper to turn on the water, the windows are very dirty, the main bathroom had no window covering, mold in the refrigerator and the list goes on and on. Demetria the lady who takes care of the maintenance was as helpful as she could be under the circumstances. It is impossible for her to clean this house in a four hour time frame. The lack of cleanliness is an accumulation not from the previous guests. The owner made comments when a light fixture fell to the ground that we must have caused it, that the time we had no water was a minimal inconvenience and why do we need to use a closet. Her standards must be rather low if she is happy to rent this place in the state it is in. I had asked her when she was last here and it was apparently two weeks prior so she must have been aware of the condition. We brought our family here for a celebration but based on our recent experience I would avoid this haunted mansion. read more

My rating is based on my interactions with Maria. She was very kind and responsive when needing to get in touch with her regarding my previously scheduled wedding. Our wedding was scheduled for 7/20/19 and due to unforeseen circumstances we needed to cancel. Maria was very Compassionate in understanding and refunded our whole deposit. We hope to one day stay at this beautiful southern inspired gorgeous estate day in the future. read more

What a gem in Middletown, which is just 30 mins away from Calistoga! This is a great place for a family reunion. It's hard to get a family that's spread out all over the US to come together, but this place made it worth it. We were there for the entire weekend, all 17 of us, from a 7 month old to the great grammies. The kitchen was well equipped, clean and everything works. The hot tub and the pool were awesome, sitting in the gazebo with the fairy lights on and catching up with the cousins till 3 am are my favorite memories. The groundkeeper is very responsive to our endless requests and questions about the local attractions etc. All in all, this was a great place. I'm now thinking of putting together a girls weekend and hopefully this venue will have an opening for us. read more

My husband and I recently got married here on Saturday 8/11/18 and we stayed the Friday night before as well. This was a beautiful venue for our wedding and the house was perfect for all my family who came from out of town. The only downfall is the drive to the venue. It was very windy and a lot of our guests left before sundown to make the drive and our wedding was an evening wedding from 4pm - 10pm -_- Soooo I recommend a day wedding or make sure people stay overnight in town. Btw, my gf drove home through the windy mountain in the dark at 10pm and was fine. People were just being scared little kittens!! Maria, the venue owner, is nice but a bit unorganized. In the end she came through and everything worked out great. She responded for the most part; there was a time period she wasn't responding when she was on vacation. But I guess who wants to work on vaca right? Although I was put off a bit when she asked me to pay the remaining amount when I had already did, that was a bit alarming, but thankfully she found that I paid it. Phew! My DJ hit a lamp post and took off without saying anything, but one of our friends saw him hit it. The DJ company took care of the damages and Maria refunded me my deposit. We cleaned the house, the dishes, took out the trash, and left all linens/pillow cases/towels on the bed or floor in a pile. Demetria the grounds keeper was very friendly and helpful. We didn't ask her to do much, but I'm glad she was there to answer questions and things for the wedding. We asked her if they had extension cords and she brought us some! The house is a bit awkward. For one, it has a ginormous Big Foot wooden statue out front of the house. That's gotta go! And a couple of the nicest rooms have rooms within them, which sucks for privacy. But it wasn't a problem for my family and I...we made it work...after all we are just sleeping right? The hot-tub and pool are awesome. I do however, recommend curtains on that bathroom door to the hot-tub. They had stocked kitchen, double oven, nice modern furniture, and a pool table which was fun. The bed in the master bedroom was very hard though and carpets look funky, different color in each room. Has a commercial kitchen with fridges, but no commercial stoves or ovens. The caterer can bring their own cooking equipment though. Round and banquet tables and white wooden chairs provided! Overall I thought this was a great venue. I liked this venue mainly for the fact that my family and I could stay the night and the flexibility I had for my wedding. And of course the price. read more

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If you have an event - this is THE place to come as it is beautiful - serene. And that's pretty incredible considering they are off Hwy 29. The owners are very generous. I can't express how generous they are enough as they let us do a Weekend of Healing at their Center over the weekend of 10/24/15-10/25/15. The weekend would not have happened as beautifully without their donation to use the Center. The grounds are beautiful surrounded by lawn with a pool in the back. There is plenty of parking for your guests. They have the most amazing porta potties known to man that I've ever experienced - you walk in and they are not only clean but all decored in wood. It is also well lit. Very ambient. Plenty of shade trees. A wonderful place to hold an event owned by very wonderful people giving to the surrounding community. read more

PLEASE READ THIS BEFORE RENTING THIS VENUE... THEY STEAL YOUR MONEY!!!! Even check the other reviews, I am not alone!!! I really wish I could give a negative number on the new owner, Maria. Maria has to be the most idiotic person I have ever met. First off I signed my contract for the venue with the previous owner, Dave. Then come to find out on MY OWN that he sold it. Maria said she was going to let me know only ONE month before my wedding. Strike one. The whole process before the wedding was awful. Maria told my mom she never received the deposit check but my mom checked her bank and Maria CASHED IT. Then kept asking for money from my Father in Law who rented the house for the weekend. Strike two. Whenever I emailed her, she was playing stupid or she's actually stupid. I just can't tell. Anyways, the month before my wedding, I asked Maria to check the venue because we never saw the venue after they took over. She had to make it extremely complicated on me and my now husband. At first she refused us from seeing the venue because people are only allowed ONE WALK THROUGH.. Then made a big deal she wasn't going to be there. Come to find out when we visited, MARIA HAS SOMEONE LIVING ON PROPERTY IN THE HOUSE THAT THEY RENT. Dmetria who lives on property is nice but will promise you empty promises so do not expect her to help you at all on the day of your event. And if she does help you then MARIA will charge you hundreds of dollars!! Strike three. Maria is refusing to give back our deposit because Dmetria never showed us where the garbage bags were and she didn't tell us we had to clean the outside bathrooms. So now Maria is not paying us back because she had to pay Dmetria.. HMM Dmetria seems SLIMMY AF!!! Then for my father in law, she told him she was going to send his deposit to my mom for the rental? But why would she send it to my mom not him?? Oh yeah she never sent the money!! She kept referring to the contract but we never signed a new contract with her, only with Dave. So she is an idiot for not doing that. Now she is ignoring all our emails and phone calls and kept all our money. That is all on her for not having us resign a new contract because we are following Dave's contract. Strike four. Even the morning of my wedding, my mom and aunt were hand washing the disgusting windows. We had to clean the entire outside of the venue before the wedding!! Dmetria promised she would stay to help but actually slipped away and didn't tell anyone. We had to call her during the reception to figure out how to turn on the lights even though she said she would be there to do that. She came two hours late than promised. This was the most stressful thing we've ever experienced. Maria and Dmetria are out to take your money and seriously do not care about their clients at all. These "women" should be ashamed of themselves. I am completely disgusted by these two. Please save your money and save yourself from getting an ulcer. STAY AWAY FROM MIDDLETOWN MANSION. read more

Fabulous people and a simply gorgeous place for a wedding! #wedding #winecountry #hiddengem read more

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I had the worst experience with the new owners this year. I was in the process of renting out the entire grounds and the house, contract was completed and accepted. I was emailing the Owner and asking her how to send her the deposit and if she needed anything else on my end, i wanted to make sure everything was in order. She stated that the date i had chosen was mine and i had 5 days to get her the deposit. I had the deposit and was asking her all weekend how to get it to her and what method she needed me to use as she didn't give me any information. i emailed her constantly and didn't hear anything till the 2nd day when she told me she had booked the event center to somebody else on the day we had agreed upon. I was in complete shock because we had already agreed on the contract and she didn't even wait 2 days when she said she would wait 5. It was extremely upsetting and a horrible experience. read more

We rented Middletown Mansion for a family reunion in April 2019. We had family come in from several states and stayed at the mansion for 6 days. The Mansion was perfect for what we needed. It provided a large home with enough bedrooms/sleeping accommodations for everyone attending our reunion. It worked out perfectly for our event. Everyone had a great time. The grounds of the mansion are beautiful. The only reason I didn't give it 5 stars is because the interior is dated and could use some updating. For our group, that was not an issue. We were very happy with the function of the location and weren't so concerned with the form. The weather was perfect in April and we spent most of our time in the back yard around the pool anyway. The on site help was also very accommodating and helpful to all of our needs. I would recommend the place if you have an event for which you need space. read more

Horrible new owner? Not professional at all! My son and his fiance thought this would be a great place to get married at. They called and emailed the New Rude owner for days finally after a week or so she finally got back to them. They asked to schedule a time and day to check out the place and the owner just gave them a code to get in for them to check it out themselves. I went with them that day and I was shocked! First of all it was a mess and smelled horrible! It was obvious the house cleaner was supposed to be there and wasn't. She left her purse and her drug paraphernalia laying out with cigarette butts floating in the toilet. We felt uncomfortable even being in there knowing she would be back. Anyways after checking the place out the kids had a few questions for the owner and asked if she could meet them out there to walk the grounds and ask what was included in the package deal. All she said was I'm too busy either you want it or not and if you do send me a copy of your bank routing# for deposit!!! So that right there told my kids she was a shady money hungry don't give a crap kind of person! I wish the Owners before her we're still there!!! read more

We celebrated my mom's 90th birthday party at the Middletown Mansion Event Center, and Dave was so helpful and gracious on the big day. It was a lovely setting although we were overflowing in the banquet room, it worked out perfectly with Dave's bar set up outside for beverages, the kitchen area for food storage and prep, and the lovely area around the pool and grounds for strolling and chatting. Dave went the extra mile to make sure everything we needed was provided and always had a smile on his face! read more

I have read the recent reviews and I disagree 100%. People do not understand what it takes to run a business or put on an event. We had my daughters wedding a few weeks ago at the mansion. We had signed the contract with the previous owners last year. The new owner Maria honored the contract without question. She is not onsite but does her best to coordinate with her onsite manager. The onsite manager went above and beyond to work with us and help us with anything we needed. We found the property in good condition and we were asked to leave it as we found it. We did that I received my deposit back in full. I find some of the pictures posted interesting. This is an older house, things happen with older houses. The picture of the bathroom having no privacy...that is ridiculous. There are open windows around the built in hot tub so that you can see the view. The house has older windows because it is an older house. The grounds are beautifully kept and the parts of the house we were in were extremely clean and in wonderful condition. Running an event center on a property the size of this takes a lot of work and energy. I believe they are doing a great job and I would recommend this site to anyone that asked. Thank you Middletown Mansion for helping us to make our daughters wedding day all that she dreamed it would be. read more

I have always thought that this event center was a great contribution to our community until a recent situation turned bad. My dear friends had scheduled their wedding venue for the latter part of September. Sadly, tragedy struck the wedding party. The best man and person officiating the ceremony passed away unexpectedly. When the bride and groom decided they could not move forward with the wedding at this time, they approached the owner and asked for their deposit back or to hold it for a later date. They were told definitely "NO." The grooms mother called and it was the same answer. I am a self employed person who works with contract law on a daily basis, so, I have a full understanding of how this law works. However, I am wondering where the humanness and compassion of a person comes into a situation. I have spoken to several people about this and everyone has the exact same feelings. It would be totally different if these two young special people had just decided to cancel. This is certainly not the case. read more