I bought a Toyota C-HR here and was totally impressed from start to finish. Leanne and Alvina were…read morewonderful through the entire process, which was easy and quick. What impressed me most, however, was the owner of the place coming out with me and pointing out features and actually hooking up my phone, when I had some trouble. When the owner takes the time to come out and help you, you know you are in the right place. Thanks you guys for making it a pain-free experience. Highly recommend these guys.

We have had multiple issues with RideTime, of which we have received no response to any of them…read more When the car was delivered to us it was missing the front plate bracket. According to the CarProof the car was only ever registered in Manitoba so the part was obviously not placed back on the vehicle during the safety inspection or detailing. We were to pay from our own pocket in order to mount a front license plate as six months later we have received no response from RideTime on this issue. The car was purchased from our home five hundred kilometers from Winnipeg. Nowhere in any of our communications with RideTime did they bother to mention that it only included one key. Six months later we have received no response from RideTime on this issue. The sales representative we dealt with was obviously very inexperienced and quite inept. She stated the auto finance company was called "Auto Finance" when it turned out to be Scotia Bank. She couldn't answer any questions and always had to consult someone else. She also managed to mess up our insurance forms which were mailed to us. Luckily the insurance broker accepted them anyway or we would have had to have them couriered again to register the vehicle. Six months later we have received no response from RideTime on these issues. My wife was visiting Winnipeg in three weeks from the date of purchase yet we were pressured to take delivery of the vehicle in advance of this date. Once we agreed to take delivery they made my wife's sister come to the dealer to pick it up while their website states: "How you drive away in your dream car is completely up to you! We'll deliver your car straight to your driveway, whether you're just down the street in Winnipeg or anywhere in Canada or the United States", we were told by one of the owner's (Andrew) that the service department was "humming" and that they had multiple staff out with "sinus infections" and couldn't be bothered to deliver a vehicle to Fort Garry twenty minutes away (let alone anywhere in Canada or the US). Andrew was routinely rude to both of us after we refused to buy overpriced Gap protection for our vehicle. Gap protection is priced at $1,000 and would cover the difference in the amount owing on a loan if the vehicle were to be in an accident. I pay $180 a year for insurance on my home's possessions with coverage up to $35,000. How is a $1000 policy for a car purchased at $13,500 a good value when MPI states less than 1% of cars on the road are in an accident every year (let alone the unknown stat of how many are written off?). The car's exterior wasn't cleaned for delivery when it was picked up. It's now six months later and we have received no response from RideTime on any of these issues. Once the car reached us in Swan River there was a random part from another car in the back seat. The sales representative had no explanation for what it was. Four months after taking delivery we went to get the tires serviced and realized we had no key to unlock the bolts on the tires when the tire shop informed us that it wasn't in the vehicle. We called RideTime about this issue and much to no one's surprise they were completely unhelpful and never responded. The tire shop had to break the bolts and we had to replace them at our own expense. My wife's review has been up on Facebook for months and we have received no communication. It's clear this company is great to deal with when a sale goes right but are completely unhelpful when anything goes wrong. We aren't difficult people to please, a simple apology would have gone a long way for the majority of our issues (and save them our reviews) but we have heard nothing. While their website states "We promise to delight you every step of the way--so if you can think of anything to make your experience better, please let us know.", we have routinely attempted communication with them to rectify these issues but have received absolutely nothing in return. It's obvious this statement and ones like it are simply marketing gimmicks and RideTime has no concern for their customers should they have any issues.

Had car in for suspension service, after initial book-in there was no communication for 48 hours…read moreafter repeated voicemails left. Had to go down in person just to get any sort of update. Vehicle was in their possession for 4 full days before we pulled it out and took it elsewhere. Terrible service, 1 star is too much, never returning.

Wife went in for a test drive and wanted leave when they started the high pressure sales tactics,…read morebut she agreed to view the finance options. Weirdly enough she required a deposit to see the finance options - it was a four thousand dollar deposit. Similar to another review here, the deposit was non refundable due to their excuse "Oh but we had to take the add down so that's lost revenue." Since they had us hooped for the four thousand, we got the vehicle. It had issues. No windshield washer fluid cap and the door alarm beeping while driving. When I phoned about it they said they'd cover the cost of the parts but we'd have to pay labor. The product you sold us didn't even work, and you're acting like your doing us a good deed. I wanted to exchange the vehicle as they had suckered us in to the "St James Advantage - No hassle exchange within seven days!". Turns out that's bull, as it is a hassle to exchange the vehicle. They gave us some crap about "Oh it won't be a direct exchange we have to put the ad back up yada-yada". So even though we paid for the "St James Advantage" (which cost $1200) for NO HASSLE exchange, we got hassle. Manager of the dealership was rude and terrible to deal with and is the type of person that gives dealerships a bad rap. It's amazing shady operations like this are in business. Do not buy from here.

I recently had my F150 truck in for an oil change. Upon returning home I found that a different oil…read morewas put into it then had been recommended when the engine was changed. I was not happy with this so I phoned the dealership. I was transferred to the Service Manager, Mr Brown by the receptionist but found he was on holidays til the 18th. So I phoned the receptionist again and ask for Reg Bremaud unfortunately I again only got a voice mail. I never received a call back as I was promised. Please give me some advice as how to contact someone who could help me. I find this very frustrating. Sincerely Ron Hannon, Home 204 255 3411 or cell 204 250 3366.

From the owner: We are offering multiple online solutions for your safe and convenient vehicle purchasing of both…read morenew and used vehicles. Please call us to schedule your Free Service Pickup & Delivery Service or collision repair in our MPI accredited direct repair center. COVID-19 safety is a priority and our friendly staff will treat you like family.

We tried to sell a car to Abraham here. We gave him all the pertinent information that we had-…read moreincluding the VIN. He sent somebody to pick up the car, as we were out of the country. He brought the car to his lot, washed it (had been washed the day before), and then ran the VIN. He discovered that the vehicle had previous accidents, and a rebuilt title, which we were unaware of. We asked him to bring the car back that day. He refused and said he would bring it back the next day. The next day, he called a tow truck to remove the car, and hold it hostage. He also stole a set of tires out of the backseats of the car, and now refuses to return them unless we pay him. Do not do business with this scumbag, he will find a way to screw you over.

What a great experience I had at Car World, with a most interesting, cool, sales rep/owner ABRAHAM…read more Now, that's how it's done properly! No pressure, right to the point, and very fair! He could give lessons, to the dozens of other sales reps I've encountered along the way! Do yourself a favor and check Abraham out, and you'll be amazed! Oh yes, if he doesn't have it, he will get it! Phil H.

We bought our 2017 Cadillac CTS AWD from Jim Gauthier Cadillac, such friendly and knowledgeable…read morestaff. I highly recommend Gauthier for Cadillac, GMC Buick. You will not be disappointed.