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    Midnight Kin

    3.4 (16 reviews)
    Closed 10:00 am - 7:00 pm

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    Nice-looking shop, bad customer service and terrible return policy. I'm writing a one star review because of the overall lack of experience my wife and I have received after purchasing a VERY expensive ($116) dinner platter from this shop. After ONE use, the platter is veined and appears like it's cracking. I called twice to return it, no manager available. My wife and I both emailed, the shop manager only responded to my wife and not to me and quoted the shop's terribly naive return policy of "15 days and UN-used." How can you sell cups, bowls, kitchen utensils, and serving platters and expect them not to be tried first to make sure they're food safe? At the time of purchase, I asked the associate if this platter was food safe? She wasn't sure, so she looked up the manufacturer and it didn't say yes or no on their website. I stepped out in faith that it would be okay given that the platter was with all of the cups, bowls, utensils, etc. I feel that I was tricked and deceived and the shop won't take responsibility for selling products that are disguised as functional kitchenware, but in reality it's just a fruit or bread platter. Moral of the story, DON'T take the risk of buying kitchen products from this shop or manufacturer if you're concerned about food safety or having a product that lasts. What a pity.

    Food platter
    Sarah M.

    We are so sad to write a bad review but we want to make sure others know. We purchased a food platter that immediately showed it was NOT food safe. We called the shop immediately within the two week "return policy" and was told the manager would call back. No one called back. My husband and I emailed and were told we were now outside the 15 day window and the item had to be "unused". This is ridiculous as how else were we to find out that the item was not sealed properly for food service. Not only that but it looks terrible which was not the case when we used it and bought it. The item was INCREDIBLY expensive to add to this which adds insult to injury since we did do our due diligence in calling to share the issue with our purchase. We will be going through our credit card company to dispute this shop now. Such a bummer because we love shopping locally.

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    21 days ago

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    5 months ago

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    Megan T.

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    8 months ago

    Helpful 1
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    3 years ago

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    Megan T.

    This person was refunded immediately.

    Helpful 1
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    3 years ago

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    Megan T.

    This customer and her husband were refunded immediately.

    Helpful 1
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    2 years ago

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    9 years ago

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    5 years ago

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    4 years ago

    Paris helped us and was super great. Definitely check out this place and try some of their products, they are natural and healthy.

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    6 years ago

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    4 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    Review Highlights - Midnight Kin

    I normally don't spend money at body care stores because I'm super cheap and I can make a lot of my own soap, jewelry, etc.

    Mentioned in 3 reviews

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    Country Elegance

    Country Elegance

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    4 fireplace quotes and alot of unnecessary BS, then I found Michelle. I stumbled into her amazing…read morestore on a whim on my lunch and immediately fell in love with her and the amount of information she provided in a short time (lunch break). Michelle was so thorough that I booked an appointment as soon as I could. Richard, installer, was amazing. He came in got his information, passed it on to Michelle and within a week we had an install date. Between the two of them they made this transition easy and seamless not to mention stunning. Thank you again.

    After going in circles with other fireplace retailers I was finally pointed towards country…read moreelegance. Upon walking in I was greeted by Linda who asked me if there was anything she could help with. When I started talking about the issue with my over 20 year old propane stove I heard a voice from upstairs call down asking me to reiterate the question. A woman I now know is named Michelle informed me that she is a fireplace expert. And boy was she right. She quickly explained to me how my stove worked and showed me parts to compare to what mine had. She sent me home with some homework and her phone and email so I could send pictures of my unit. She walked me through trouble shooting the issue and helped me find a solution. She showed me how to use a wire to jump the unit and confirm that it would light. We decided I would switch to a thermostat and she suggested that I purchase the cheaper of the two options that she carries in store. She said "it's simple and easy to use and the more expensive one won't do you any better." My house will now be warm and cozy for my son and I. They've earned my business and hopefully you'll give them a chance to earn yours!

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    Midnight Kin - homedecor - Updated May 2026

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