Long wait time. Didn't get taken until 45 minutes after my appointment…read more Do not recommend if you don't have the day off to wait around.

I went for my annual mammogram today. It was actually a great experience. I was taken in within…read moreminutes of my appointment time. The technician who administered the exam was friendly, attentive, knowledgeable and efficient. I was pleasantly surprised and totally impressed by the robe I was given to wear! Certainly not the typical paper or thin dressing gown I expected. It was a soft, comfortable, cozy robe that I would expect at a spa, not a medical facility! Simple upgrades like a plush robe make the visit much more pleasant. I think I need one for home!

Review of Naugatuck Valley Surgical Center…read more My experience with Naugatuck Valley Surgical Center was extremely disappointing and unacceptable. I was scheduled for eye surgery this morning, arrived on time, and was blindsided by being told my surgery was cancelled. The reason they gave was that I hadn't taken my medications correctly. This is not true. Weeks before my surgery, I went through the required pre-operative physical. During that appointment, I was given a strict list of what medications to take the day before surgery and the day of surgery. I followed those directions exactly as instructed. To make matters worse, the information given to me verbally, the printed list I was sent home with, and the instructions I was told on the morning of surgery all conflicted with one another. On the day of my surgery, they suddenly told me I should have stopped one of my medications two days earlier and that proceeding could be "very dangerous." If that's true, it should have been crystal clear from the very beginning. Patients should never be left guessing between three different sets of instructions. This was not just an inconvenience--it was a major disruption to my life. In preparation for surgery, I followed every instruction: I fasted and I made the 40-minute drive to the center. After checking in and going through the stress of preparing for surgery, I was told only at that point that my procedure was cancelled. I then had to turn around and drive another 40 minutes home. To be treated this way, after taking every precaution and doing everything I was told, is both disrespectful and irresponsible. Patients deserve so much better. We deserve: Clear, consistent medical guidance that does not change depending on who we speak to or when we arrive. Reliable and professional organization, so that dangerous mistakes and last-minute cancellations do not happen. Respect for our time, health, and effort. Patients make sacrifices--fasting, arranging transportation, and mentally preparing for surgery. To have all of that dismissed due to disorganization is unacceptable. A basic level of accountability. Confirming appointments and ensuring instructions align should be their job--not something patients have to chase or piece together on their own. This facility's disorganization caused unnecessary stress, wasted time, and put me at risk. If this is how they handle something as critical as surgery preparation, it raises serious questions about how they manage patient care overall. I hope they address these issues for future patients.

Who enjoys a colonoscopy? No one. But I will say that these doctors & nurses made my 1st experience…read morehere the best it could be. They were beyond compassionate, gentle & put me at ease from the moment I walked in the door. Note: I suffer from anxiety & panic attacks but didn't have any episodes during my visit. In my experience, it was 1000% true that the prep was so much harder than the actual exam.

Not being a big fan of having to get another MRI, I decided to try an open MRI. It was very easy to…read morebook an appointment at Open MRI of Connecticut at their Middletown location. The open MRI scanner(open on both sides) is much better than the closed narrow scanners. Depending on what they need to scan you may not even need to have your head in the scanner, or you may be able to turn your head to the side and look at the wall in the room. They have an excellent staff, and I would definitely recommend Open MRI of Connecticut Middletown location.

I cannot convey enough how truly AMAZING Open MRI of Middletown is. They are considerate,…read morecourteous, and respectful. An all in all great experience with everybody involved. They made a usually difficult experience for me extremely easy. They ensured that I was comfortable (and they are quick.) Administrative staff Is wonderful! Radiology Technician is incredible and kind. 100% would recommend to family and friends!! I had 3 MRIs done in less than 2 weeks. Every visit gets 5 stars. Thank you Open MRI of Middletown.

First and foremost, I have nothing but great things to say about the office staff itself. From the…read moremoment I called to find out information, to the moment I scheduled an appointment, the staff was friendly, kind, attentive, informative and thoughtful. The weather was supposed to be cruddy for our 4pm appointment on 1/18/2020; I received a call that Thursday saying that they were keeping an eye on the weather and would I want to try to come in earlier to avoid the snow? How thoughtful! I decided to schedule an appointment as a surprise for my busy husband who had missed my regular ultrasound visits. We decided to go with the $129 package for value and it was well worth it. A Storks Studio made our experience so beyond anything we could have dreamed. This experience was one of the best and coolest things we've done.

Excellent quality images and a really neat experience overall. It was amazing to see the face of my…read moredaughter through the 4D ultrasound. We also got the teddy bear with the heart beat, mainly because we collect teddy bears. This was a very professional and well worth it experience. I highly recommend this studio if you have the chance.

The billing department is a JOKE!!!!! You call and you start at like number 18 then you sit on hold…read morefor over 30 minutes waiting to talk to someone !!!!

Dr. Suzol Orepesa is a wonderful doctor who did my Odyssey lens implants! I am able to read and see…read morewithout glasses! Thank you!