Maurice answered my call... very friendly and VERY helpful. He took my last minute request and was…read moreable to print it out within the hour of receiving the files that uploaded to their portal !

I called to see how much this pathetic excuse of a company charges for 100 copies from a pdf file…read more No answer twice. Filled out a request for quote and only received a message back that they can't provide the service. Wow. A printing company that can't print. Ignorant turds. Discount Office Supply was great- fast and inexpensive, pleasant employees. Spend your time and money there, not at this sham of a so called business.

We recently (July 2026) purchased business cards from Reno Print Store (RPS) and the whole…read moreexperience was good from start to finish. My husband had a business card on file from a previous purchase, but he wanted several changes and RPS was up to the task. The original card was one-sided, and he wanted changes to that front side and also to add graphics to the back of the card, making it a two-sided colored-ink card. There were several back-and-forth emails to confirm exactly what he wanted and to look at proofs. On one of the exchanges, RPS had taken the extra step of showing us an option we had not considered and ended up using. Both text and graphics are very sharp, even though some had to be made small to fit on the card. Customer service was always quick and courteous. If you need any sort of printing done, we highly recommend Reno Print Store. NOTE: Regarding the photo, take into consideration it's been saved to my computer in a few different formats and I had to use the snipping tool as well. In real life the images are very sharp and clear; I added the photo to provide an idea of the complexity of the work RPS can do.

Stopped in to have several name badges made for our non-profit…read more Staff were friendly and helpful. Easy to do business with and not taken aback by my lack of camera ready art work. I guess I hadn't realized how much simple name badges had gone up in price since purchasing several years ago. I remember the last time I purchased from a company that was local and unfortunately owners have retired, so that's no longer business option. Previously badges were between eight and $10, today the estimate was around $22 apiece. Now that's quite an uptick, especially for a nonprofit, to be coming up with for 13 badges. i went ahead and placed the order, because we do need the badges. But I think I might shop around further if I need another set made.

It is a small store, but they had what they needed and the man working there was very helpful.read more

Best deals. Marshall is a sweetie pie and very helpful!!! Always have what you need or they will…read moreorder it for you. Very happy here always Andrea

The store was clean and orderly. The clerk was friendly and helpful. He packed up my presents and…read moresaid they would go out today. The package arrived when promised. The contents were in good condition upon arrival. This is a great place for locals.

I shipped a letter on a Saturday for 2 day delivery and UPS handed it off to the usps (without…read moretelling me at the store). It sat around Reno tor a full day (Monday) and then went to Sacramento (Tuesday) for a full day. It finally started traveling to its final destination and was delivered on Friday (a 5 day delivery). So glad I paid for 2 day service. I stopped by the store to complain and no one ever contacted me about the issue.

First off As a…read morecompany, I do not like FedEx. They lie. Then there is the atrocious auto dialing and customer service phone system. Horrible. However, they are generally the best option for shipping outside of the USPS timeframes for availability. This FedEx location has some of the best employees. Quick, helpful and polite. I've been to this location several times in the past few months for shipping large items. The wait times are short, the staff answer questions accurately and I've always felt they have been very helpful. I'm happy at least this location has quality employees to ensure at least my packages get a good start to the next destination!

OK I'm going to put this review smack dab in the middle. I've only been here once. But it wasn't…read moreall bad. Started out just fine with a wonderful employee that was very polite and helpful. She got me all up to speed so I could do my printing. I wish I could remember her name. Thank you for your work and helping me. However: (cue music of a doomlike quality). I went to the machine to get started on my little project. I was getting a bit flummoxed. I saw that another customer was being attended by a fella who was helping him with his issue. So I quietly waited for their transaction to finish. The employee sees that I'm waiting and comes over to assist me. I in my jovial and usually self deprecating manner explaining to him my misfortune with the infernal machine. You know keeping it light. But I don't know what went wrong. I was just communicating with this individual when he cut me off and said "let me finish". All kindness, humor and understanding has officially left my body. I have to now get out of the store immediately before I lose my temper. Because before this negative interaction I was in a really good mood. I tell him I have to go now. So I return to the front counter and return all my cards and such to the pleasant lady that helped me in the first place. Apparently I have no poker face whatsoever. She asks if everything is ok. I confirmed that it's nothing she or anyone else there has done(I'm desperately trying to extricate myself before I lose it). But, I tell her there was that guy over there who is patently rude and unprofessional. She apologized. i reiterated that it wasn't her fault. Now I'm feeling kinda half bad. This is now making me even more mad. I leave. OK that's about it. Not saying that this location is a no-go but it definitely needs to train it's staff in the fine art of customer service.

The new printers here make it really easy to print documents from your phone…read more We don't have a printer at home and the value of printing here is great for us. The manager was friendly and patient when we had to change the item last minute. I've bin using this staple for years and it feels like it's the best /easiest to access the copy center than previously.

My experience has proved, without any doubt, that I should remain a devoted Office Depot customer…read more I swore of this location about eight years ago, alas, I was forced to purchase here. Online order was not ready, as informed. I was told, "You can always shop it yourself now you're here". Which I did and couldn't locate one item that was supposed to be in stock. "Yeah, we don't keep that one out. (Big sigh). I'll go and get it" I was then told I needed access to the email which it was purchased through, or the cashier couldn't release the products to me. After a back-and-forth, I was instructed to "just sign the phone". The store phone, not the individuals personal phone that seemed to be of greater importance, was grimy and utterly disgusting. I asked could the person just wipe or clean it first. "Everybody else uses it, what the problem ?" Errrrrrrm....exactly. Fortunately I have hand wipes in the car, as one does. I signed it. Grabbed my stuff. Exited. This entitled, lazy, obnoxious, 'ratchet', 'slore' of a girl is a perfect example of how the world is degenerating. Before I die, which is soon with any luck, I will continue my allegiance to Office Depot.

I just received my print job from Keystone Quality Printing. I am so impressed with the turnaround…read moretime and quality! The company I work for has used Keystone mainly for letterhead and envelopes. I needed 300 two-sided postcards in color and I needed them quick! David was very responsive and communicated with me every step of the way. I called and emailed several times and he was so patient and professional. His wife, Jennifer, even helped me with part of the process. Excellent customer service! I even received a small gift when I picked up my order. I was thrilled to find out they are still open for business. Be sure to call or email first. You won't be disappointed! Our local small businesses deserve our support.

I went to Keystone Printing today for a small printing job. Frank was NOT helpful, and I ended up…read moregoing to another printing place. Genna C.