I took my bike in to this store to get the brakes replaced which I expected to be about $200. The…read moreperson that looked at my brakes said that he believed that this particular brake system had been recalled by the manufacturer. He checked and was sure that I was a candidate and said that I should take my bike in to an authorized dealer and they would replace them for free. Sure enough, my BF took it in to an authorized dealer and they did it for free (after they tried to charge us $100 for labor which my BF protested). I don't know another place that would help me out in the way that they did. Highly recommend their services!!

I've been coming to The Bicycle Business for about a decade now, and have never had a bad…read moreexperience. Super friendly staff, very knowledgeable, super fast, and the prices are good. I used to do all my repairs on my own, but I like The Bicycle Business so much I always take it there now.

I felt it was crazy expensive to check out kids bike. Go to BikeLab they are bery helpful and have…read morefree community bike checkups

I had given up on finding a mechanic for my Sturmey-Archer three speed hub and decided to work on…read moreit myself. After taking it apart and putting it back together (badly) three times I found Dan at Neighborhood. He did a great job while I waited. I reinstalled the hub and it is working like new. What a relief! As far as I know Dan is the only bike mechanic who is familiar with Sturmey-Archer hubs in the Sacramento area. I highly recommend him.

Address is not correct. And no way to contact them. Drove all the way over to get bike repaired and…read moreit's an address to a house.

I've driven by The Ride many times on my way to and from home but never managed to find time to…read morestop in. Well, today I did and boy am I happy I did! I met Sean who is one of the owners, and he was so nice answering all of my questions about their services and bike tune ups. He was patient and incredibly helpful, I was blown away. Having just relocated from SF which has a multitude of bike shops all over city, it was refreshing to walk into a place and not be treated like I was simply some number in line. Allow me to explain the differences. Attitude: SF= snooty, sometimes downright rude and pretentious hipsters who you know make fun of your yuppie PUBLIC bike when you drop it off for a tune up. I know it's not "cool" and heralds a hip lifestyle of riding the streets but I like it and you should respect that. The Ride= Sean was pleasant and smiled and said bring it in, we can tune it up no problem. Costs: SF= they will charge you an arm and a leg ($100+) and not tell you what the work entails. My tire was flat in a week and wanted to charge me another $100 to repair it !?!? OR they try to give you the wrong bike back that isn't yours. Seriously, it happened to me. The Ride= I haven't dropped my bike off yet but I was quoted $55 and whatever parts or extras would be run by me for approval before being charged. I'd tune my bike up more often and keep it riding better at that price! The Ride is a small locally owned business. And it's important to support such great people who only want to help their neighbors and provide excellent customer service. If they don't have it, they can order it for you or provide suggestions. I saw a GORGEOUS bike from a brand called Simcoe which looks amazing. And these guys are the only ones in the area to carry it. Sacramento seems to have a bike friendly culture, but it's attitude about biking is less pretentious and people bike because they seem to enjoy it not because it's some political statement. So go take your bike that you love and have the owners at The Ride take care of you and your happy healthy ride!

We stopped by to pick up a lock for my son's bike. The staff were very helpful in recommending a…read morelock. Now we need to go back for a bottle holder.

Not sure why the reviews are anything less than five stars. I think this place is easy and…read morestraightforward. I come here for my bike maintenance and for any questions I have about my old beater bike. I have found the service to be quick and friendly. They don't try to sell me on anything and give me the honest truth, which is what I expect in a service oriented business. That being said, you do have a nice selection of bikes from low and high-end available to you. They have knick knacks for your bike as well as clothing and shoes. I can't do a yelp review without commenting on the nearby institutions here. You have one of my favorite breakfast shops next-door Napolitos. The new Sellands is down the street as well which I recommend you check out!

Good honest work and service, and very reasonable price. I would and have recommended this place to…read moreother cycling buddies

An amazing Cycling Boutique with nothing but the best high-quality brands. One of the few stores I…read moreknow that you can walk into and buy PAS NORMAL STUDIO. Cadence Cyclery in Encinitas is another.

My husband has been looking at recumbent road bikes online for years. He said it's difficult to…read morechoose a bike without actually getting on it to see how it feels. Recumbent road bikes/trikes dealers are very specialized and rare to find. We did a search and decided to drive an hour to AlphaBent in Sacramento. We were very glad we did because the owner Hugh was a delight to work with. His expertise helped my husband decide which type of recumbent is best for him. He was able to try several recumbents out in the parking lot. Hugh spent hours with us and my husband selected a great trike that he is so pleased with. AlphaBENT stocks upper end recumbent bikes but mostly trikes, many motorized. His lines are not those budget Asian bikes that are online. He stocks recumbents made in the USA and Germany. If you are considering a precision high quality recumbent road machine, give AlphaBENT a try.

Really rude owner. We called and explained we were looking…read moreat a used ICE trike for my husband and would he have time to set it up for a test ride and go over it to make sure everything worked and was safe to ride. We also wanted to buy some accessories for it. He said it would be 150 an hour to adjust it and we could bring it over. The minute we walked into his empty store he acted like we were annoying him. While we waited for the seller to bring the trike we tried asking some questions about the trike and accessories and all we got were short rude answers. My husband actually asked him if we were bothering him by being in his store. He kept asking us what the scope of the work was even though we had already told him. When the seller got there he immediately started making rude comments about the trike and the wires ziped tied and he would have to cut the zip ties to adjust the trike. We all looked at each other perplexed that this guy was a business owner. We quickly decided we didn't want this guys help in any way and will never be back. Instead of trying to help a new rider enter the sport and gain a new customer who will buy accessories, parts, service and down the line maybe a new trike he made us feel unwelcome. I guess because we were not buying an 8000 trike from him. Now take the owner from Laid Back cycles. We had a test ride the other day and he happened to call tonight to ask if we wanted to buy the trike. We explained we bought a used one. He was very happy for us. Asked what we bought. Told us if we needed help setting it up to bring it by and he would be happy to help. He understands getting new custimers into the sport and gaining a customers business. He also has a real joy for the sport. Guess who is getting our business going forward.

Beware! I brought…read moremy wife's internal gear 7-speed nexus hub in for service in a Saturday. The staff told us they would look at it on Wednesday and let us know if they could fix it. On Thursday, they finally called - and told us they would try - but we have to pay for their hours either way. We reluctantly agreed (since we had a gift certificate, it was sort of 'free'). A week went by - and they told us they couldn't fix it, but they could order us a new wheel fr $450. Which was weird, because I found the exact part on trek's website for $180 and could have it shipped to their store. They told us that wasn't the right part (it was - I'm pretty proficient with bikes and can read a spec sheet). So, when we got to the shop, they claimed we owed $150 of work to get our bike back in the same condition we dropped it off 2 weeks earlier. Rather than fight with them, we paid to just get out of there. I then took the bike to Del Rio Bike Shop in East Sac, and the staff there had the hub fixed in 20 minutes for $30 and were back and rolling again.

I was pleased with this store, family owned and they purchased my bike from me. A fair price alsoread more

I had an amazing experience at Laid Back Cycles! I'd been…read moreinterested in trying an electric recumbent trike as I had to stop riding my two-wheel due to injury and balance issues. I was able to test-ride an e-recumbents and found that with the wide and stable wheelbase, pedal-assist, and accessibility addition options, they felt perfect for my situation. They're difficult to find, let alone find somewhere where I could do demos of different options to compare. Luckily, I heard about Laid Back at my physical therapy clinic and had the chance to do all of those, plus get advice from experts about my many novice questions. Everyone I talked with was extremely helpful and enthused. I'm so excited about riding again (and let me just say that these things are *fun*) My thanks to everyone at Laid Back Cycles! I wholeheartedly recommend them.

Afteemr Major Lumbar Back Surgery both 31 years ago and more recently in 2025, my current back…read moresurgeon said I shoyld NO Longer consider Ever riding s "2 wheel bike"! He Then suggested a 3 wheel trike. My wife researched trikes and learned a Recombent type Trike would be THE BEST CHOICE going Forward. After a visit to our family near Sacramento, we visited "Laidback Trikes. With OUTSTANDING Assistance from their Trike Mechanic, we putchased an ICE Adventure eTrike. On the next visit with our family i returned my eTrike for a full service. After the service, the mechanic went over what he found, corrected, adjusted and Improved! My eTrike rides like a Brand New Trike again!!! I could Not be MORE PLEASED with Both the attitude of Every shop staff member and the resulting improvement in my main means of Excercise- My ICE Adventure eTrike! I will Never Hesitate in using Laidback Trikes to keep my eTrike it Top shape for my health and safety Rides!!! The shops owner has committed to an Excellent and Quality Staff and he himself can be found on UTube with videos giving advice and instruction on the best ways to keep your Tikes in smtop shape AND How to Enjoy Safely your Trike! Never buy a Trike without making an in person visit to their shop!!! I wo6kd rate this shop, it's owner and Every Staff member the Best of The BEST! A "100" OUT OF "5"!!!