This is probably the most dishonest car dealer out there, do not give them your business. I made the mistake of doing so, bought a frontier that supposedly was accident free had a clean car fax, after getting home and taking a much closer look the truck was obviously in a front end accident as their are multiple signs of damage, and the fact that when they painted the truck it has several areas that are completely missing paint. This was an obvious auto salvage that somehow got in under the radar.I have showed it to them twice now and they refuse to make it right. Was told go next door to their auto body shop and get a bid that they are not going to do a thing, so ya I am going to give you more money... Just do yourself a favor STAY AWAY! read more

I would give zero stars if I could. My husband received axsll stating they had oil change special for 59 dollars .Well they ended up charging 113 dollars for oil change, they replaced my windshield wiper blades, charged 40 dollars for that plus they charged labor. They called me to say my batter was leaking and it needs replaced for 350 dollars plus the cabin filter needs changed. I would stay as far away from this dealership!!! read more

I would rate this Dealership a negative star if it was possible. They use slimy tactics to try and bait and switch - listing a non-existent car on their website to lure people into their lot just to be told "It was sold today"...oh but we have these others available This is the reason car sales people get the bad reputation - totally deserved here. Stay far away and save your frustration. read more

This was probably my least favorite experience at Any dealer. Does anyone speak english here? Kiddos to the salesman who did their best to be helpful but I felt very uncomfortable during the test drive while the two of them spoke Spanish. The first car they showed me had none of the options I asked for probably due to the language barrier. One of the managers who came over to introduce himself started to speak Spanish to me right away until the salesman told Him in Spanish that I didn't speak their language. The second time that same guy came over he then addressed me as "princess". We didn't buy here as I just didn't have a good feeling about that whole dealership and experience. After reading all of the reviews not only on yelp but the BBB I won't even give this place another nod. read more

Midway Nissan - This is a disgrace. Despite visiting numerous times they still want to speak only Spanish to me. - Car Dealers Near Me - Phoenix, Arizona

Buyer BEWARE!!! My husband took my niece in to look at a car that she discussed at length with a woman (Kelly) at the dealership the day before. The car was listed with no issues noted on FB at $4,400+. She was told on the phone that the price had actually been lowered and the website hadn't been updated yet. The "new price" was $3900 (now showing on FB) + TT&R of $300. Ok, great! They got to the dealership for their appointment and the Kelly instantly got stumped by questions and she had to bring out some other dude (Miguel) who claims that the TT&R price was not correct and it would actually be another $1700 on top of the $3900 and tried some sob story about the dealership "needing to make money on the sale" so the total was actually going to be over $5000! As if the customer gives a tiny rat's butt about the dealership making money. Not our problem! Maybe your employee should not have given us a TT&R quote that was $1400 LOW! AND the car was apparently back in the garage for an undisclosed TRANSMISSION LEAK. I am SO tired of crooked dealerships and these scam artist salespeople. THIS is why dealerships no longer get my business and more and more people are buying from Carvana. Lies lies and more lies. Do NOT buy here. read more

Midway Nissan - Car Dealers Near Me - Phoenix, Arizona

Thank you Tyler F.!!!!! Great customer service!! My next car purchased will be with Midway Nissan.

I took a car in for a repair that they were unable to fix. I ended up getting rid of the car. that was a year ago yet every month I receive multiple calls from them about a car I don't have I have told them several times to stop calling me since I no longer have that car. then today the guy that called me had the nerve to curse at me when I told him I've already told you guys I don't own the damn car anymore and to put me on the Do Not Call List read more

Midway Nissan seems to be comfortable with practicing financial fraud. I wrote them a check for a $20,000 down payment. They cashed the check and also used my banking information to send in another $20,000 debit transaction. Call for help & get the runaround. 3 hours later & no resolution. It should be easy to cancel the request. I send them a screenshot of the $20k check clearing & the $20k EFT debit from Midway. The response I get is "looks like we only did it once". Umm yeah. You only sent one UNAUTHORIZED debit transaction and cashed the check. Double charging you means nothing to these guys. They don't care they caused my account to overdraft. I'm so upset. How can you improve? Fix your finance department and compensate me for your negligence & fraudulent financial behavior. read more

Great service just had an oil change. The service was quick and best of all didn't try to push more service!

On Saturday I did an online application for a 2014 ChevyCruze at Midway Nissan on Bell Rd. I provided all of my information including my ssn, job info and address. I received a response with the interest rate 16.88%. I got an alert from the credit bureau that my credit was ran. Sunday which was the next day, I was helped by Eli who stated he couldn't find my online application so I showed him the email. After test driving the car, Eli came back with a letter from the credit manager stating my interest rate would be 19.99%! The letter included a lot of extra fees and stated I could incur repair fees of $1699 even though the mechanic hadn't inspected the car! (SEE ATTACHED). The sales rep Eli persisted in trying to explain the fees even though he knew they were outrageous and not acknowledging that my credit was already ran and had documentation to prove a better rate. They were deliberately trying to make me pay more for the car. I was very disappointed and needless to say went home without a car. read more

Midway Nissan - Car Dealers Near Me - Phoenix, Arizona

This dealership does NOT care about its customers. I went to MISAEL MALDONADO. He lied from the get go. I told him I could not go above 12K for a used car. He promised multiple times. I wanted to look at a certain vehicle and as soon as I planned to come (no small feat without a car) he told me it was sold. I figured this was a lie but he swore he was telling the truth. When I became interested in another vehicle they had, it needed work. It needed floor mats, the windshield fixed, a new hood, scratches filled, new hubcaps. Misael promised it would be taken care of. And then he brought in his manager, Julio, who didn't care what I had been told and said the OTD would be more like 14K. I was angry and left. But I had to make a decision as the Ubering was expensive so I made some adjustments and gave a down payment. Misael strung me along, telling me it would be ready each day for a week. It wasn't ready until a full week after he initially told me (I finally figured out everything from his mouth was a lie by the time it was too late). Then I got the car. He had promised floor mats and new hubcaps. When I asked him about the floor mats, he deflected saying he had never promised that. I told him I needed hubcaps. He said he would go to AutoZone at a certain point to get me some. I had to keep reminding him. Finally, I got tired of waiting and went to AutoZone myself. I took my own time to do this and called Misael to reimburse me. He freaked out that it was $60. I was already so disgusted with his actions that I just wanted the transaction over. I asked how much he would pay. He said $30. The next week I was driving and the front bumper fell off, the rearview mirror broke as well as the AC. Thank God I had gotten a warranty. But the warranty only covered the AC and mirror. Misael's boss is Julio. Julio's boss is Josh, the General Sales Manager. Josh initially told me he would cover the full hubcap payment and get back to me about the front bumper. (I found out from the service manager the front bumper would be $740, parts and labor. This is ONE month after I bought the car). Josh ignored my calls and texts for a week until he told me to contact Julio. Julio said my warranty wouldn't cover the front bumper, which I already knew. I was waiting for Josh to tell me if he would cover the bumper, since I HAD JUST PURCHASED THE CAR. Josh hemmed and hawed and didn't even have the balls to tell me (over TEXT even) that he wouldn't cover it. He just stopped responding to me. These people are disgusting crooks. Never buy from here. Take my word for it. Avoid this dealership, and especially MISAEL, JULIO, AND JOSH, like the Plague. They are only in business to screw you. read more

The dealership and salesmen run up the price of a car with additional and UNNECESSARY warranties. They give you the run around of things, lie to make it seem like you are getting a good deal and don't bring to your attention all of the extra charges. Not to mention they rush you through the whole process. I walked out of the lot with my car and was promised a specific car payment, was told to come back another day to finish the paperwork, they make it seem as if they didn't want me to have to waste time sitting there all day but it was only to figure out how to add more on without me there. When I went to finish out all the paperwork my payments was increased by almost $100 and at that point I was in a corner because I had drove the car off the lot. This was my first car purchase and I am extremely dissatisfied and disappointed. Do not recommend buying a car from this dealership in specific or going to Enrique. read more

Update to my prior negative review. They will continue to stalk you for the rest of your life. I've asked a million times for no contact but they've somehow followed me across the country when I moved to NY and now back to AZ. I literally got mailers from them when I lived in NY. I've blocked their number, their emails, and asked to be taken off their mailing list but I still get bombarded. On a whim, I took a look at my blocked voicemails and found they've been leaving messages trying to pressure me into a new vehicle for the last year and a half. Some of the messages are extremely manipulative just saying "Call me back I have great news about your car". Zero idea on how to get them to stop harassing me. Run, don't walk away from Midway read more

Midway Nissan - Proof of incessant harassment from the sales team - Car Dealers Near Me - Phoenix, Arizona

Avoid this dealership at all costs. I made an appointment to get a value for my trade in and to look at a specific car I was interested in Turns out they sold that car the night before and conveniently did not tell me until they tried to pitch another sale to me and convince me to sell my trade in to them. It wasn't until I asked if the car is even still here that they said they sold the night before. Why not give the courtesy of letting me know the car I was interested in was gone? Because they want your money. That simple They also are intentionally misleading with financial numbers and prices of a vehicle. I could not get an out-the-door price on the vehicle I wanted. They don't want to sell you cars, they want to sell you loans and take your money Don't expect much from these people. Sleazy car salesmen at their finest read more

Beware of these con men and women. Too bad there is not an option for ZERO stars!!! I rarely post any type of reviews, this may actually be the first negative review ever for me, but I have to vent a little after the horrible experience I had with Midway Nissan. Posting this review every where I am able. I wish I had read the yelp reviews before I wasted my time with this dealership. Classic "bait and switch" approach to luring in unsuspecting buyers. They quote one price online then jack up the price by almost $2,000 when you arrive on the lot with "mandatory" dealer added equipment. You have to read the fine print is their response. Even if they give you a price on the phone, with dealer added equipment included, they will not honor it once you get to the dealership. All of a sudden people who were available all the time to lure you in cannot be found, or bothered, to even speak with you once you arrive at the lot. They will say anything to get you to their lot but will not honor their verbal deal. They will go as far as recording your conversation, playing it back, and then cutting off the recording of their people agreeing to the deal. Don't trust them to honor their deal unless it is in writing since they will say almost anything to lure you in. This dealership is why people are turned off by the car buying experience. This was the 3rd Nissan purchase I was involved with (my own, my kids, etc...) and dealing with Midway Nissan was horrible. They are dishonest in my opinion and do not respect you or your time. I had a similar experience with another dealership owned by the same company but not as blatant nor was the other dealer rude like this one. Ended up driving a bit further to make the purchase but it was well worth the trip so I did not have to deal with the disrespectful group at this dealership. BEWARE OF THIS DEALERSHIP!!! read more

It's important to be mindful that car purchases are very big decisions. There is a balance between being rude and being a sales person. I've been to countless dealerships the past few weeks trying to find a car that fits my family and budget. All these people care about is a number. I will never buy a Nissan simply for this reason. They were extremely pushy and rude, especially the "manager". I have no idea how someone gets a "manager" position when you speak to customers the way he spoke to us. read more

People don't usually take their cars to dealerships for repairs if they don't have to. Dealerships have a bad reputation for overcharging, trying to sell you maintenance or repairs that aren't needed and being generally smarmy. Come on, you know it's true. When my vehicle needed a repair, I put it off far longer than I should have. First, I took it to a non-dealer repair shop. For a reasonable price, they almost got it right, but missed it. I tried another very highly recommended and rated repair shop that quoted 3 thousand dollars, and I had to leave it a week. Next, I contacted ABC Nissan, and they quoted 6 thousand. For maintenance, I had taken my car to ABC Nissan for years, but they're now not providing quality service, and 6k was just ridiculous. I decided to give Midway a shot. I'm so glad I did, and I'm now a Midway customer going forward. My service advisor, Tim Roberts, was great to work with. He got me in quickly, did exactly as promised, kept me informed, and didn't try tacking on a bunch of unnecessary stuff. The quickest way to lose my business is to try high-pressure tactics or blow sunshine up my skirt, and Tim did none of that. I wish I knew the name of the technician who worked on my car. He stuck with it on a long, tedious, and dirty job. He tested the results over and over to make sure the job was done right. That $6,000 job that ABC Nissan quoted cost me $500 at Midway and took a couple of hours. As long as I was there, I had the oil changed, and it didn't cost any more than if I had taken it to someplace like Wal-Mart or Jiffy Lube. I've got some minor work to get done, so I'll be contacting Tim again. read more

Earlier today, my step daughter and her boy friend stopped by Midway Nissan to obtain value on her boy friends car. Instead, the low life assholes at Midway express interest in selling my step daughter a car and her trading in her Honda. They took her keys and looked at her Honda and kept them hostage for nearly 3 hours attempting to force them into a deal. My step daughter called me and I threatened Midway Nissan that I am showing up with the police if they did not return her keys immediately and stop harassing her. As a result, I recommend everyone stay away from this fraudulent organization and seek other dealerships. Simply read other ratings online for more feedback on how they operate. They should lose their dealer licensee. read more

If you want a straight up guy ask for Kevin! Very straight forward. I went to 3 dealerships prior to him and he is the only dealer that truly looked out for me and my needs. I didn't leave stressed out or disappointed. read more

Midway Nissan - New Car - Car Dealers Near Me - Phoenix, Arizona

Don't go to this place. They recommend you to fix things that are not needed. I caught them on two different scenarios trying to rip me off . I will never go back read more

So I went back into the dealership to clear up my title issue. Daisey was my sales person on the new car.I pulled up into the dealership and Daisey was out on the lot literally standing next me. No hi hello good to see you again she literally turned her back to me and walked away. Unbelievably rude and unprofessional staff. read more

Horrible service. I got my oil changed today and was told my battery is dead. I have been driving around all day starting my car normally and nothing wrong with it. The car came back "washed" but more dirty then it was when I gave it to them. They lied about the battery and not only that, I was waiting forever to get my car and was told oh they're jumping the car. After the dealership I went somewhere purposely to then my car off then back on and magic! It's been turning on and off all day with no start. I will NEVER come back to this dealership, first time I came they stalled my car (manual trans), rookie mistake. I discourage anyone from coming here. Find a different dealer and let this review decide for you if you're unsure. read more

I was assaulted by an employee of Midway Nissan when I went to follow up on $5,000 that had not been refunded that I was owed. I called the police and will be filing a lawsuit against the parent company Berkshire Hathaway that owns the dealership. They don't deserve a business license!!!!! I'll see you in court - that you can count on! read more

Midway Nissan - This is the employee that assaulted me - watch out for him! - Car Dealers Near Me - Phoenix, Arizona

Liars, scammers, cheaters. False advertisement!!! Bait and switch! Advertised a certified vehicle for a price, than upon contacting them regarding that car, they tried to add a certification fee...what?! Don't advertise a car for a set price as certified and then add a charge for the certification. Literally tried to charge an additional 5,000 on a 28,900 vehicle, and that was them "negotiating"! Hahha, Not interested! We went to another honest, ethical dealership and bought a car twice as nice with legit add on fees such as title, registration and doc fees. We consider it a blessing we didn't buy from these scammers and want to warn others. Run far away!!! There are good dealerships out there who care about their customers and integrity, this is not one! read more

DON'T come here!!! They are very dishonest and will over charge you. Don't get any of their warranty. They overcharge and will deny you any issue you have with your vehicle, so it won't get covered. I paid for a Bronze Warranty $2600 and to come find out it doesn't cover anything waste of money. Mohammad is their Financial Manager he is the most dishonest person he will act like he is there to help. But he has blacked mail more than once. One time there was an issue with the warranty (first contract). They did a bait and switch. It took them about 14 days to make a contract that was agreed apond. Well, that never happened. Mo, finally I went back in and and had to sign a contract. That was, number wasn't right? The first contract for the Bronze Warranty I paid $1600 and the final contract for the same Bronze Warranty I paid $2600 for the same exact thing. I asked Mom why that was for a higher warranty. He said no, I asked why. He said sign it or deal off. So, not right, this man knew I loved this car, and he did everything wrong especially letting them know this was my first time experiencing this. Okay, then the other time was when Mom called me and let me know they were sorry for the experience I wanted through, and they wanted to help with parts that were needed for $200, and also, he wanted to show him how much he cared he would add another thousand dollars and would up my warranty to a good and for 32,000 miles or 3 years. But all you have to do is update with a claim I submitted with BBB stating they got a hold of me and resolved my claim. He also signed a paper saying he put $1000 of his own dollars to upgrade my warranty. I was so happy. I thought at least after all the stuff I went through they called and offered this. That's awesome. I was so wrong. Well, Mo had another financial manager drop off the check and warranty contract which I needed to sign. Well, I signed that and then there was a paper NOT the paper Mo said I needed to sign due to him upgrading my warranty with his money. It was a paper stating I would give my rights away for me to not be able to report or review on any social media, or I to be sued if I did so. I signed the warranty and grabbed the check and kept the paper that was not agreed or brought up. So then my husband handed it to Sebastian and Mo called me right away saying, you didn't sign the paper and said why would I sign a paper saying I would not be able to voice my experience with you and your dealership if you are doing wrong. Mind you, this is also a place where higher dishonest and this respectful employees. Joseph is another financial manager that made sexual accusations at me infront of my husbands Aunt and my son and husband waiting on the waiting room. He made many comments and made me feel so uncomfortable.So, NO, I DID NOT SIGN IT, so he was upset and said deals all off. How is he able to take that back when he said they were sorry for the experience I went through, and he said nothing is valid that we discussed. Wow, so upset with this dealership, and now I am, to get a hold of our AAG about this matter. Thank you read more

I'm 67 years old. I've been buying vehicles for a long time. I've never experienced a worse transaction than at Midway Nissan! I found a vehicle on line and dealt with the so called "internet manager". I drove 200 miles to look at this vehicle. The sales manager said "oh the price has increased $1000 ! I told him I'd had several correspondences with the "internet manager" and never a mention of a price increase! Sorry that's the deal. Than they slip this supposedly "optional "Zaktek" paint protection in on the deal which I didn't want!!! This company is a ripoff and only care about their profit! If Warren Buffet knew what lousy sales and service HIS dealership was he'd fire most of them!!! DO NOT BUY ANY THING FROM MIDWAY NISSAN !!!! read more

This place is full of frauds and crooks! Let me explain. I purchased a vehicle on August 1st. I traded in a vehicle and put down $8,500 to make sure I didn't have any negative equity on the new vehicle. Two weeks passed and my trade-in hadn't been paid off (usually your trade is paid off within 10 days), so I inquired what was going on. Never heard back from my sales person, Kristal, or the finance guy, Hector. Another week passes and still my trade hasn't been paid off and no one is responding to my emails or returning my calls. Long story short, they had a hard time getting the deal financed (I'm the signer on my mom's and two brother's vehicles). At this point I figured I would take back my trade and give them back their vehicle, which they would not accept. Instead, the finance director told me I was being irrational and unreasonable. Fast forward. It's almost mid September and still nothing. They finally push the loan through Nissan Finance. You would assume this is a good thing. However, they never informed me that the vehicle finally got finance. That by itself is not a big deal. Eventually loan documents will arrive at my house. Here's the problem. Nissan Finance goes off the original date of contract to determine due date. Because it wasn't financed until 6+ weeks after the contract (Aug 1st), I started off with my account past due. How in the world does this even happen? The vehicle has only been financed for two weeks and yet I'm in collections with Nissan Finance due to the August 1st contract date. Keep in mind, my trade-in vehicle still has not been paid off so I've been making the monthly payments on that as well. I contacted Nissan Finance to get this resolved. They stated that someone from the dealership has to call them and get it fixed. To make a longer story shorter, I contacted the dealership (spoke with a number of people) and no one has been willing to help. I have finally submitted a complaint with the Better Business Bureau. If this is what they're willing to do to a disabled veteran who faithfully served this country, I can't imagine what they're willing to do others. As mentioned, this place is full of frauds and crooks. read more

Carlos was an amazing salesperson and helped me buy the car of my dreams. It was definitely not high pressure and he was so helpful with all my questions! read more

Midway Nissan - 2014 VW Beetle - Car Dealers Near Me - Phoenix, Arizona

Midway Nissan lied about my approval rate and asked me to bring more of a deposit or bring the car back after I'd had it a few weeks. I took it back, but first stopped at Toyota on Bell Road and purchased a brand new Corolla first. Midway Nissan can suck a fat one All thumbs down read more

My daughter had some unfortunate things happen to here such as her car being stolen twice. We go to Nissan and was able to get another vehicle not only did they make it happen and did more than went above and beyond to get my daughter in a car the same day. Our sales person Daisy is new to Nissan and did her very best While myself and daughter had a lot of tears Daisy maintained her ability to get my daughter in a car . The staff was most caring . They are the real deal I know this for sure because I also had a situation and found myself there at Nissan last year . They got me into my new car as well. The manager Corwyn is the best , Tyler is amazing the rest of the Nissan family . If you ever need a vehicle Midway Nissan is your place . They are our family. Midway Nissan on Bell Road Phx AZ. I love Midway Nissan read more

I've had my car for a year and I got text message from a sales rep Claudia asked me I wanted refinance or trade in for something better at first I didn't want nothing to do midway from my previous experience I really want a Sentra I didn't care if it new or used I told her I wasn't sure because I didn't want to deal with the stress like last time she told me she make sure was I taken care of so I agreed that didn't happen I saw a different sales rep he didn't know why I was there he wasn't very friendly I had to told Claudia I didn't have any money to put down I was told I need to put down 2,600 I told him I couldn't afford that he couldn't help when I asked if I could get use one he told no because I owe to much and my car isn't worth what I'm paying and I got the car from them so he basically told me I'm being rip off I understand if I couldn't afford a new but don't tell a customer they are over paying for their car read more

Midway Nissan - Text messages from sales rep - Car Dealers Near Me - Phoenix, Arizona

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This is why I went to midway Chevy. I already disliked coming here, I always feel uncomfortable. The customer service is forced or not even there. I got locked out of my car going to Midway Chevy. All I wanted was someone to help me open the door to get the key out. I had to pay $22 for a key to open it. Which is fine.. but the fact I had to jump to 3 people in order to resolve this issue who already seemed annoyed I was even asking. Not only that, I called to see if they could send someone to help us open the car. The person on the phone transferred me 3 times, to tell me to call my insurance to get it open, and if I was interested in lowering my payments in the car. Irrelevant and unhelpful. read more

Made an appointment to get automobile finish reapplied as it is required every 6 months made. the appointment a week ago for 7:00 a.m. at MIDWAY NISSAN (Bell Rd. I-17)). had received three calls before today Monday confirming my appointment. Showed up Monday (6/12) at 6:45 for my 7:00 appointment, at 8:00 I went out and I saw my vehicle I talked with my service advisor and said oh my car is done ? I was then told no the ZAK-TEK do not show up until 8:00. I'm not sure if it's just me but I was thinking well then why did you schedule me to come in at 7:00 when you knew they did not show up at 8:00 ?? It seems anymore everybody just wants a job but they say nothing about actually working ! read more

Why would you do 8 separate credit checks on me? Uncool and unnecessary and you said you were only doing 1 report. I don't appreciate it. You will be reported to the state for your shady practices. read more

If I could leave no stars I would. I attempted to purchase a car on Saturday. They gave me a deal with an interest rate and payments. I signed and agreed to this deal. I signed the title and registration, gap insurance agreement, extended warranty, and a few other things. The part I should have known was a red flag was that Miguel the finance guy was rushing us through the process and told me the banks are closed on Saturday so they had to wait for the final approval on Monday but then let me drive off the lot with the car even had me add the car to my insurance. They collected my down payment. And said all I would have to do sign and finalize the financing on Monday. Well Monday came and went and no call, nothing. So I assumed everything was in order. Then today I received a call from Miguel asking me if I had a co-signer. Then tried to give me a run around saying they are still working on an approval. Then he gave me over to his finance manager Mo who tried to do the same thing. "Oh we are looking into other banks" and all this other bullshit. So I basically had to return the vehicle. And the manager who I spoke to over the phone on Friday before even coming in his name Brandon was all about helping me until I came to deal with the finance department. He like hid from me and couldn't even face me. I feel lied to, tricked, and manipulated. Just because I'm a young girl they thought I was uneducated on car buying. How do you let someone drive off a lot without full approval on a loan? If they would have told me up front that I wasn't approved I would have left and gone elsewhere. Why give me a car I'm not approved for upfront? There was no apologies from any of them they fucked me over and didn't even care. I don't understand how they think this ok or ethical. read more

Very rarely do I write reviews, but my experience at Midway Nissan warrants one. Go to any other dealership and save yourself the waiting time. To preface: I live 3 hours from this dealer, so getting there was no small task. Also, I had done extensive research and test drives and I knew I specifically wanted a Nissan Rogue SV (which they had in stock). I called in the morning and an unenthusiastic salesman confirmed they had the car in stock and that he would try to hold onto the keys for me. I get all the way to dealership and find the salesman I talked to on the phone. He has me do a guest survey and asks to make a copy of my Id. After waiting 20 minutes, he tells me he'll go grab the car. As we are walking out, he informs me the car is actually a Rogue S (one step down on the trim level than an SV) but is listed at the same price as an SV. I informed him that this is not what I wanted, and especially not for this price. But, I take it on a test drive anyway and ask him to find new price since the advertisement was a lie. We get back from our test drive and he starts to explain that the features are all the same because this is a special edition, the only thing wrong on the sheet in the window is that it says it's an SV. This is also a lie as we look at the sheet that lists the SV features that are not included in this car such as keyless entry, remote start, automatic lift gate, push to start, etc. as well as the Kelly Blue Book price that is listed for the SV. Our salesman tells us they are almost done crunching the numbers inside, so we go and wait. After 30 minutes, they come in the room with the sheet that breaks down price. Oh boy, here we go! The price on the car is the same exact price as an SV, not to mention all of these extra fees and options. (Really Midway, a $400 tire fee for "replacing" the tires on a car with 9,000 miles?). I tell them this does not work, remove all of the option and bring the car price down or we are leaving. After waiting another 30 minutes, our salesman brings his manager (thank goodness for somebody with some actual information!). Unfortunately, the manager brings us the same exact price and tells us that was what their cost of the car was. Needless to say, we walked out and bought a car that same day from a much better dealership up the road that wasn't a Midway. read more

I was shopping for the 2021Nissan Rogue SV and the first dealer was trying to sell me the base model. I called Midway Nissan and spoke to Mario. I told him what I was looking for and at what price point I was willing to settle for.. to my amazement ( my excellent credit score helps) he got the deal done better than I asked. He kept his word that if I drove there, nothing would change and it didnt! He truly went out of his way to make the deal and kept his word.. Very unusual to find a car salesman who actually works with your interest in mind.. truly was the best car purchase I have ever. Because of Mario, Midway Nissan has a lifelong client! Will definitely keep my business there! read more

The sales department constantly calls harassing me to buy a new truck. I had to block the call with a phone app. I like the service department but the sales department needs a new manager read more

Never purchased a car here, but was standing in parts and no one was there to help. No biggie, I called the front and they paged the parts guy to come up. He didn't show, but the gm ran over from left field to help. That was impressive and appreciated. Few minutes later the parts guy came and I was out. Ty read more

Typically I take my car to a private auto shop, I get better service. I decided to take my car to Midway Nissan to get an oil change mind you my car is a 2020 I got my oil changed on November 18, my sticker in my window says, I need a new oil change at 20,400 miles. My car currently has 16,200 miles. Yesterday night I got a pop-up on my dashboard that said I needed to get an oil change and 907 miles. I called Midway Nissan this morning, they don't have any idea what happened. They need to have a service writer call me back. I have no faith in anyone calling me back. I'm pretty upset that typically when you service a vehicle you follow through with everything which means if you touch the radio you put the radio back if you have an oil change you reset a new car so that it starts from the beginning and you know when to get your oil change again! So they were either in a hurry, and didn't complete all of their duties or they didn't give a shit about anybody's car and this was just about how many cars they can get completed in the least amount of time! I will never go back to Midway Nissan again! I do not recommend them. I have no idea if I'll get a call back, for them to tell me "oh we forgot to reset your car" or "please bring your car in" or whatever the case maybe! I am very discouraged and frustrated. As I predicted, no one called me back and I called again this afternoon! All Jorge could say was "those knuckle heads didn't reset your car" way to take ownership of your guys! Unbelievable! I will never go to Midway Nissan again nor will I tell anyone to go there! What horrible customer service! read more