The people were nice and the place was clean. Beds were very hard and the walls are paper thin…read more When we booked the room we were under the impression the public beach was within walking distance. It is not! If you are looking to spend time enjoying the beach, this is not the ideal place. This was an older motor inn and seems more suited for weekly rates and perhaps fishermen.

We have stayed here a few times over the years. The hotel is clean and convenient if you want to…read morestay on the island. Since our last visit, they have improved the piers into the water. The driveway is still pretty rough getting to the back parking a d the wooden walkways in the yard are getting a little rickety , but everything else is great. A big plus I that some rooms accept dogs!

This has been the worst La Quinta that I have stayed in. After driving for 9.5 hours we were…read moreexhausted and had the dogs so it was our last resort. I saw roaches in the bathroom. Stains on the sheets and comforters. I am itching and I can't guarantee that it's my nerves. I feel like we need to be reimbursed!! This is shameful. Please say a prayer that we get out of here without hepatitis or something worse

Room 128 needs a clean up and update. Arrived late and left early. Area around entry door covered…read morein cigarette butts. Dirty doors and walls.

Exceptionally clean, very friendly staff. I travel a lot and have not seen a cleaner hotel. Pet fee…read morewas very low compared to most. Would highly recommend.

First class hotel! Rooms are very clean and the staff is friendly and accommodating. Would highly…read morerecommend staying here.

This is a nice condo!!! It is positioned so you can see the sunset and sunrise from your balcony…read more Not the full view of both but enough that you can watch them and be happy with your view. This place has 2 advertised heated pools (the outdoor one was not heated), a sauna, a steam room, whirlpool and workout room. The beach is easily accessed with a walk down a long boardwalk. The beach is viewed easily but can not really be heard from the condo. The set up of the room is spot on! Has everything that you would need. We enjoyed our stay here and would definitely stay here again.

I've stayed in this building many many times third floor fifth floor seventh floor. This week we…read morehad a corner room which gave you a full view of sunrise and sunset also from the second bedroom you get a full view out the double doors. These are lovely condos compared to everything else. There's never anyone in the hall. The person that said it was crowded. It's so not crowded. Several people actually live here. There's always parking. There is an elevator for handicap and elevator to take you to your room if you don't wanna climb stairs, the boardwalk is very safe and nice. I love the big decks. That's why I always stay here. The balconies are fantastic for drinking coffee playing cards on the table and chairs. There's always a sitting area on a table and chair area And in the corner there's a sitting area around the corner for the price. They are fantastic. The one we just stayed in 70 one had new furniture a person with us needed a recliner. Everything reclined and I love it was brand new. The kitchen is laid out so well I love the Jacuzzi tub that cleans itself after every bath and they're like that in every room Every condo you won't find a better place to say across the street is the pizza place the wonderful wine bar with French wine across the street down the road is the islander and I mean barely down the road. There's a place to pick up steam seafood it's all lovely

The hotel stay was great and I have stayed here every time I came back home for an event. However,…read moretoday 10/7/23, the service at breakfast was horrible. I found hair in my food and the food attendant refused to keep the food items stocked. At 859 AM there were no more grits, eggs, and sausage and she said that she wasn't making any more because breakfast was too close to being over. Mind you that breakfast ends at 1000. 12 people came after I sat down and they had even less to eat. I am not asking that Hampton Inn Jackson waste money with having to throw away food, but at least serve until 15-30 minutes prior to the posted closing time. The check was Excellent The room was Excellent The food service Horrible I wanted it to be 1 star but that's not fair to the people who work there that represent Hampton Inn

What a great stay! My husband and I only stayed one night, but highly recommend the Hampton Inn of…read moreJackson, Alabama. The outside, common areas, and room were clean as a whistle. Love the way the room was staged. The Christmas decorations throughout the hotel were beautiful and tasteful. As we drive away, I wish we had taken photos to share. Breakfast was well presented, as full as I have ever seen at a Hampton Inn. The dining area was tidy, and everything I had was the right temperature. There were plenty of other guests, but the Breakfast attendant was doing a wonderful job. Portia, the front desk manager, was friendly, professional, and seemed to truly enjoy speaking with me and others in line. A smile goes a long way. When I bragged on the lovely Christmas decor, Portia let me know that she had decorated the hotel on her own. What a treasure! Between her professional manner and warm attitude and doing such a great job of decorating, I really wanted to say "woman, what are you doing here?!" Great stay. Thank you, Hampton Inn of Jackson, Alabama.

I had reserved a King room about a month ago. I checked my IHG app when I was 30 minutes away to…read morefind it had been changed to a single queen room. I called the hotel to be told they had overbooked the hotel and had to move people around and they couldn't help me. Through the IHG app I contacted customer service and they verified they could see on the hotels computer system I had booked a king room and they would contact the hotel directly to correct the matter. Upon arrival I checked in to find out they had not talked IHG customer service and said they had not king room for me. I told them I was calling customer service back and then the clerk mysteriously found me a room. The hotels website stated it offered a free breakfast, but upon arrival we were told they weren't honoring that anymore and it would be $14.95 each. Upon entering the room I noticed holes in the carpet, the room smelled musty, and the surface of the tub was peeling off in large pieces. When I went to shower at 10:30 pm there was no hot water. I phoned the desk 3 times and no one answered, a voice mail would eventually pick up saying it was full and not receiving messages. I went down to the desk and was told, "it (the hot water) worked fine last week, no one else has complained." I was then told the hotel was full land she couldn't do anything about it. I asked if there was anywhere else in the hotel I could possibly shower and was told no. I stated I didn't think I should have to pay for a hotel room that didn't have hot water and was told I could check out if I wanted. (At this point it's 11 pm!) I said that wasn't a realist option and she said she would give me 10,000 points (which I have yet to receive.) No one ever came and checked on the hot water. The next night we had slightly warm water probably because it was hot outside. I do have to say the cleaning staff was very nice and polite and the mattress was comfortable.

Excellent experience. Clean rooms, comfortable beds. Beautiful breakfast area including outside…read moreseating, best free breakfast buffet ever, and we've stayed at a lot of hotels. Delicious cookies at check in. Friendly staff making sure everything was OK. Would definitely stay here again if in the area.

I saw the bad reviews and couldn't believe it. Actually the hotel looked spotless and remodeled…read more Everything was great. The staff were very friendly and helpful. Breakfast the next morning was really good compared to most continental breakfast. This place was a little more expensive than the cheaper sketchy ones but well worth it. We are definitely coming back here. Thank you staff for a good nights sleep.

I'm assuming that the hotel has undergone some serious updates and new management, based off the…read moreprevious comments! The staff was great!! The hotel was immaculate!! I'd definitely stay again, if ever in the area!! Marriott hasn't disappointed me ever!!

I love the staff. They make me feel like family and truly care. Brandi has a near perfect staff. We…read morewish we could spend more time with them. I'll can't say enough praise forTiffany. I wish I could name everyone! We will be back!

Amazing friendly staff. I'm writing corporate when I get home and let them know the employees who…read morewe had contact with. Having to travel to Mobile, Alabama several times a year I have now found my hotel!

The hotel is up to date, clean, and easy to access. The front desk staff is friendly and the beds…read moreare comfortable. Breakfast is served and it is pretty fresh.

Oy. This property was rough and needs a lot of attention. My husband said "if this was our first…read moreHampton Inn stay, I would never stay at a Hampton Inn again." It's really not a good reflection of the brand. First impression, had to wait more than 10 minutes to check in because there was no staff to be found. Once an attendant did show up there was no apology for our wait and she was on a call on her EarPods during our check-in. A few of us were waiting. The lobby had dirty walls, furniture and ceiling that was water damaged. Second impression, our bathroom floor was soaked from a leaky shower head. Room walls were disgusting with marks everywhere and wallpaper was ripped in many places. Furniture outdated and bed super uncomfortable (cheap and bouncy). Only saving grace was clean sheets. Lasting impression, three different groups waiting for the elevator for what seemed like forever in the hot hallway on the 4th floor because there was only one working elevator. People were riding it up just to ride it down because it was taking that long. Other couples noted how it was worse the other days. Recommendation: Do not stay here. It's not worth the money. The service, comfort, and cleanliness were all a miss.

The ac unit was old, loud and annoying when you are trying to sleep. You pay money to sleep…read morecomfortably asked to get another room but that room had a workman stench to it. Body wash wasn't refilled before stay. Had to make another trip down to the front desk to get some. These things should be taken care of before check in.

Our first time staying here. Friendly and easy check-in! Our room was ready and cool when we came…read morein! Clean bathroom. The outside pool was perfect. An excellent location --by the I65. Plenty of restaurants by the hotel.