Had a great experience. Brought the car in for a Software sensor recall. Met Justin , my service…read morewriter. He explained all that was going to happen and what was needed. He was very courteous and professional. I knew it would take sometime to complete. dropped it off at 8 am and it was done by 2:30. I paid for the the car it received the free oil change for life Had the tire rotation done too. I am good to go. Thanks Justin!.

I'm going yard with this review of Ackerman. Their service department was exceptional.. My overall…read moreexperience was flawless and I'm rewarding them with a full 5. I scheduled the the appointment over the phone. I live out of town, but my son's car is in Saint Louis where he attends college. I set it up when I would be in town. My appointment was for an oil change and tire rotation early Saturday morning. The Bay Area was so clean you could eat off the floor. The initial staff was friendly. He took me in immediately and I met with a service advisor Vincent. The waiting area was clean and comfortable. Complimentary bottle water and snacks are provided. My advisor came out to speak with me on recommendations for additional service. With the mileage being close to 90k performing a more extensive service with fluids and replacement of spark plugs. I agreed. He also said I could locate a coupon online and use, even from another dealer. With a more extensive service they needed two more hours. The car was completed at approximately the three hour mark. They also at my request removed an insurance beacon and scraped off the glue residue. Checkout was smooth and I utilized a 10% discount. They take all major credit cards. I was given my paperwork. The staff were friendly and professional. I would recommend and will return.

Had a great experience purchasing our first BMW from Autohaus. Everyone was great to work with,…read morefrom sales, to finance to the "genius" who helped set up our car!!

I brought in my 750i due to issues with a sensor. That repair plus three preventative maintenance…read moreservices totaled $ 1500. When I was checking out, I handed the gal my credit card, she processed the transaction and I left. Before leaving, I texted my son, as there was a T-shirt in the boutique I thought he would want. I left the dealership and several minutes later he texted back that he did want one. I drove back to the dealership and there was a different gal at the payment desk. While she was processing my purchase I was standing at the counter and there was a plastic frame holding a piece of paper. I turned it around facing the boutique and read that there was a 2% charge for credit card purchases. I totally get the reason for Autohaus to charge that, however I was not informed by the first cashier and if I had been, I would have simply given the gal my debit card and avoided the almost $ 30.00 charge. I spoke with Chris (Service Manager) and he said he would 'look into it" and get back to me. I have not heard from him, and it's been 2 weeks. I actually saw Peggy W (Business Manager) at a car show last Sunday. I explained the scenario to her, and she was very unempathetic, and dismissive with me. She immediately went into a rhetoric of "Oh well, I'll have to remind them again to mention that". She had the opportunity right then to "make it right" by offering to do something but instead started picking up brochures telling me that I had automatically been enrolled in a customer loyalty program. Bottom line- I would like that 2% ($ 28.50) credited back to my credit card. Once again, it would have not been an issue to use my debit card and I certainly would have if I was aware of the fee. I purchased my vehicle from Autohaus and have gone there exclusively for all maintenance and repairs. With how rude Peggy W. was and how unwilling they are to make this right, I'll most likely be looking for another dealership.

2017 Ford Explorer with 800 miles on it..... = Brand new for $20K under sticker price!!!!!…read more Wow, Schicker Ford and Richard Witkowski has got to be the best car dealership I've ever worked with! My credit wasn't perfect, and I didn't have a lot of capital to put down as a down payment, but Richard Witkowski made it happen...we were upside down, about $5000 on our previous car (purchased a year ago) that we bought from Richard Witkowski -- I have bought 6 from him to date and he ALWAYS takes care of me and my family. He is the best and most honest car salesman I have ever encountered and as a small business owner I've encountered a bunch. BUT no more, he is my guy from here on out, and my advice to you is make him YOUR GUY today and this day forward! Thanks Schicker Family and thank you Richard Witkowski !!!!

I called the dealership to schedule service for the 2019 F250 I had purchased new from the…read moredealership years ago. I had new tires put on my vehicle and Ford will not reprogram the ODB2 setting for tire circumference. This is Ford policy, they refuse to calibrate Odometers. I understand the policy what I do not understand is why the person I was talking to felt it incumbent on himself to treat me with utter disrespect. I was asked, "why would you want to put out of spec tires on your vehicle?" in response to my question, "why would Ford not want me to have an accurate speed?" Two things: (1) This year and model came with different wheel and tire size options so the statement that my tires are "out of spec" is an assumption. (2) It's my truck and I did it because I wanted to. Why do Ford dealers in the Sullivan area lift new trucks, put aggressive tire and wheel packages on them and sell them new - they are Ford, I'm not Ford. People who talk to me this way lose my business. I am no longer a Schicker customer and I know my next heavy duty truck (which I'm actually shopping for right now) is NOT going to be a Ford. Recommendation to the dealer - treat your customers as if you want them to come back to your dealership.

I did not wind up buying from DBC, no fault of theirs, just didn't have the time to go and check…read moreout the lot, but I had a good experience communicating with Paul DeYoung, and felt like he was responsive and friendly, without being too pushy. I'll be sure to check it out in the future.

Went there Saturday morning to look at their selection of Preowned vehicles. Ended up working with…read moreBrandon Boyd. He was very knowledgeable and easy to work with. He made me comfortable enough to by my vehicle sight unseen. Then it was time to go over to Finance with Ricky Hoskins and it was honestly the most pleasant auto finance process I've ever encountered. Then Wednesday when I picked up my new car I worked Andrea the delivery specialist. She was awesome. The team made it a pleasant and memorable experience. I will be back.

Bad mechanic. Put brake pads on wrong sides. When I complained about noise. He said "Keep driving…read moreit" Front end work done sounds like a bucket of bolts now. Almost 4,000$ and 5 days without car.

I found a truck in excellent condition for a great price, and the service was fantastic! I can't…read morerecommend them enough.

We bought a 6 passenger golf cart from Dean Team last year and had a great experience. The…read moresalesman was great and the overall process was easy and stress-free. I would highly recommend them.

Just wanted to let you know, what a great job, Dustin did, not only finding a mini with the specs…read morewe wanted, but also securing it while it was still in production. Everything went very smoothly. Everyone here was not only very friendly, but very courteous, all the way to the finance man, and that Docusign desk was phenomenal and made things move along so quickly. Your facility is not only very well stocked with vehicles, but as a car hauler, it would be easy to deliver/load vehicles. Your inside is beautiful and very clean all the way to the restrooms. We are still talking about the red/white 2-door in your showroom. Thank you so much for putting the bow on our granddaughters' mini, she loved it.

nobody in the serv department know anything when you get here. tell you something when you call and…read moreeverything changes when you walk through the door. would not recommend coming to this place