I highly recommend this location! I usually go to a different location but stopped here because I…read morewas in the area, & I'm honestly soo glad I did! Cordell was the FIRST person to EVER ask me about getting my cabin air filter changed out. I've never had it changed since I owned the car, so I thought why not! Long story short, he ended up having to take apart my entire glove box. We figured out the issue together by me looking up a video to make it easier for him. I did that because I wanted to. I wasn't trying to undermine his knowledge, & I let him know that. All that to say, the factory screws were still in place showing it has never been changed. He also stated that mice were living in there at one point. Thankfully it was an old nest! Anyways, I highly recommend this location, and I hope everyone gets Cordell!! Btw, Cordell needs a RAISE!!! He deserves it considering how helpful & "out of the way", he goes for his customers!!

This location is freaky fast! I go here for maintenance on my car - oil changes, tire rotations,…read moreair in tires, windshield wiper replacement, air filter change. Service is always great and I love how they show me what they are doing throughout each service and look out for me and my Beverly (yes, that's my car)! I'm literally just a girl so thanks for always helping me, Valvoline!

Not only did I receive excellent service. The employees were courteous and very professional. I…read morewould refer them to any of my friends and family and will continue to take my cars there.

Do not take your car here and definitely not 9725 Manchester Rd. I went here for what I thought…read morewas a simple oil change. I pulled off the lot and my car did a jerking motion like it was backfiring. an hour later the malfunction warning signal and all the dashboard lights came on. My car shut off while in idle three times. I called the shop and drove it back to them and it shut off three times while driving. I was told by the worker they may have knocked wires loose from the maf while taking out the air filter , which was never requested. I told the guy changing my oil I didn't want anything extra but the oil change. The man at this shop said it was nothing they can do even though nothing was going on with my car prior to me bringing it to them. Now my car will barley make it up the street, its vibrating, shaking, and won't stay running. It stops at every light and while sitting. Then they proceed to " offer" me the option to change the air filter "to see if that helps". Little did I know it was not offered to help rectify the damage they caused because o had to pay an additional $30 on top of the $90 oil change. How convenient To "offer" the one item I originally refused as the fix to the problem. This place is sketchy and damaged my car and won't take accountability. This place deserves zero stars

Terrific service. Very friendly employees. They provided…read moretransportation to and from My home . Pricing was very competitive and they didn't try to up sale any other items .

Take care customers is so terrible. I go to repair tire and…read moreI call before I come Then they except my car already but I don't know what happened they said they don't want to do

Absolute professionals. These guys took me in right away even though they were already busy and…read morewere able to get me fixed up and out the door in under 30 minutes. I highly recommend you go to Big Bend Auto Center. Make sure to tell Mike that he is THE MAN!

I had a really good experience here. My car's AC went out (mid July in stl- love that for me) and…read moresearched Yelp for spots to get it fixed. BBAC caught my eye from all the reviews of happy customers, being responsibly priced, and close-ish to my house. I called and made an appointment, they got me in fairly quickly (within 2-3 days). After dropping it off, I received a text with the estimate and okayed it right then and there. I needed a new hose/ ac system. I loved this easy way of communication. It was expensive, but after comparing prices with other spots and doing my research, it was a bit less than what others have been charged for the same. It was ready the next day, and it was so nice to have a fully working ac in the heat again. I've had no issues since. Cars aren't fun to fix and spend money on, but I feel like this was as painless as it could have been. I'd definitely return for services!

The brake components Dobbs installed lasted barely two months before failing. Another shop…read moreconfirmed they used cheap parts and the installation was poor. I had to replace everything just to make the vehicle safe again. I won't be returning. Chris is the manager hung on me multiple times when I was trying to ask questions. Would not write my concerns down in a ticket. He escalated the situation by losing his temper over the phone and in person. His boss Mark ended up having to take over the situation and even he was bad at handling the situation. I'm pretty sure Mark is part of the system designed to take advantage of their customers. It's sad to see this type of behavior in the auto repair business.

Buyer beware. I took our truck in for new tires, and they 'found' an additional $2000 in work that…read moreneeded to be done. I thought it was bulls{###t, but went ahead with it. I took our other car in to remove a nail. They said it was not repairable. When I started to look into buying one tire, the pressure to buy all 4 started. I left, took it to another tire dealer, who promptly fixed the nail and advised that the tires I had, had lots of life left. Won't make that mistake again!!

took my car to one auto repair,they charged me for looking at it,but said they could not repair,I…read moreNEED to go to a dealer. Went to speed way,did a very minor thing,with dummy lights,and fixed the warning lights,and said there was no charge,I was extremely pleased,and impressed with there honesty !

Good service . Speedy service…read more Reasonable service. The kind of service that makes you want to go again, when you need service in the future.

I've been going to claudes' auto repair. For the last 42 years. If there's a better shop. The…read morebest shop ever great mechanics super honest. The don't come any better.

I'm a long-time supporter and have been coming to this auto shop for about 3 years. I'm pretty much…read moredone with them now. The last time I came here, I had my brakes and oil changed for around $200, which seemed reasonable at the time. After my recent experience, though, that no longer feels justified. A few days ago, I returned for a scheduled oil change. While working on my car, the employees had trouble removing the oil cap and ended up breaking the plastic cap. Despite the damage occurring during the service, I was still charged about $200 total and told that replacing the stripped and broken oil cap was my responsibility. A few weeks later, I noticed an unusual oil or water stain underneath my car. Concerned, I took it to a different shop for a second opinion. They were able to tighten the oil filter cap at no charge, which resolved the issue. Overall, I'm very disappointed with how this situation was handled and will be taking my business elsewhere moving forward.

Stopped into Jiffy Lube 8/1 on Watson for an oil change. I was immediately greeted and they started…read moreon my service within a minute. They even re-attached my skid plate as a courtesy since it wasn't re-attached at the dealership I had it serviced last. 100% recommend, very nice, clear on pricing, professional, and thorough while being quick. Will be back!! Thanks again to Ken, Will, Jb, Jordan, and Roy!!

STAY AWAY FROM THIS JIFFY LUBE -- THEY DESTROYED MY ENGINE AND TOOK NO RESPONSIBILITY…read more I took my 2017 Ford Escape--my reliable, well-maintained vehicle with ZERO prior issues--to Jiffy Lube on December 19, 2024, for a simple oil change. That was the beginning of a nightmare. Three days later, on December 22, after driving only 37 miles, my car suddenly lost power on the highway and began spewing blue-gray smoke. I was forced to pull over and have it towed to Dobbs Tire and Auto Center. What Dobbs found was shocking: the engine was coated in black, dirty oil, and they drained over 6 quarts--despite my vehicle only holding 4.3 quarts total. The dipstick showed oil filled over an inch above the full line. The mechanic explained that the excessive oil fouled the spark plugs, destroyed the catalytic converters, and permanently ruined the engine. Even after replacing plugs and trying to clean it up, the car died again on a test drive. Diagnosis: engine completely destroyed. I immediately brought this to Jiffy Lube's attention. Their response? Blame everyone but themselves. They claimed they only put in the right amount of oil and pointed fingers at Dobbs--without ever speaking to the mechanic or inspecting the damage. Just outright denial, despite the clear timeline and mechanical evidence. Let's be real: my car worked perfectly before Jiffy Lube touched it. It died 37 miles later, drowned in oil. And now I'm left with a dead engine and thousands in losses. If you value your vehicle, your time, and your money--DO NOT TRUST THIS PLACE. Jiffy Lube's negligence cost me a car, and their refusal to take any responsibility is shameful.

My car broke down in the middle of the road so I called strickers and they told me to bring it in…read moreright away once I got a tow. I got there finally and they took my car back into the shop immediately and had it ready for me that same day! Turned out I needed a new battery and battery cables. Strickers is honest, quick, cost effective, and efficient. I definitely will be using them in the future. Thank you so much again!

Excellent work! I really appreciate the time that was taken to explain the issues going on with my…read morecar. The price was extremely fair.

I went to get a tire put on left rear. I HAD NO DAMAGE TO MY CAR, no scratches, I'm retired, don't…read moredrive to Illinois everyday, my car is garaged. BEWARE! Take a picture of your car before you take it to this DOBB's and check your car at DOBB's before you leave this Brentwood DOBB's. My car was DAMAGED on the left side (only) part of the appliance around the light was off, the left front tire MOULDING was off the wheel and the left FOG light was COMPLETELY out and there was EXTENSIVE damage in the left fog light where wires were pulled out ( per my insurance company). You could hardly see the damage but it was there! To reiterate the left fog light was COMPLETELY OUT! I HAD $2,000 worth of damage! I contacted the CEO, and the Better Business Bureau. The CEO said they COULD NOT PULL UP the video after 30 days to see what happened to my car! The manager on duty knew nothing about the damage. I'm working on a newspaper article about shops that damage cars. NEVER DOBB'S!!!

I started going to the Dobbs Brentwood, MO location for the last several repairs I've needed. I…read morewas skeptical going there because I have not been very happy with the quality of service over the years at other locations. I am extremely glad I took another chance with Dobbs, and went to this particular location. Every time I have been at this location, everyone has been courteous, knowledgeable and very helpful. I just had service there today to have a tire repaired that had a nail in it. Since I bought my tires there, it was under warranty and there was no charge, which was fantastic. I had already put the spare on my vehicle, so I left the tire with them, they repaired it, and then put the tire back on my car. Based on how service has declined almost everywhere these days, I expected the spare tire to just be thrown in the back. To my surprise, the spare tire, and the jack that had to be secured back in place with a screw, was put back exactly where it belonged. It's pretty sad that I was expecting that I would have to do that myself, but they did that for me. That may sound like a silly thing to be happy about, but it truly was appreciated and moved them up a notch further with my respect. It's been a long, rough 7 months trying to get my dad back in his house after it was severely damaged by a tornado in March. That small gesture, meant more to me than they know. My thanks to all at the Dobbs Tire & Auto in Brentwood, MO. You have been consistently helpful, kind and have provided great service to me. Thank you for getting me back on the road so kindly and quickly. Theresa R.