I absolutely love this doctor's office. The staff is amazingly friendly, ready to help the moment…read moreyou walk in. Dr.Kass actually listened and took time to explain. She was understanding and in my opinion, she gave best care I've seen any doctor give.

Dr. Christine and the nurse did an outstanding job being professional and helpful…read more Say internal for the lab as they don't do external orders. They were efficient. I received my prescription, labs, and consultation in the same location within two hours as a walk-in. Great job ladies!

My 77yo father received great care during multiple admissions in 2025 (hip replacement surgery,…read morefemur fracture surgery, spinal fusion surgery). He now goes to the OSF 55+ Clinic and they are AMAZING! Such kind, consistent, comprehensive care. Thank you!!!

Son was in the ER for 5 hours with a broken hand and fractured nose and lip bone teeth missing and…read morehe was admitted about 2:30 9am for pain medication after threatening to leave the hospital and refuse treatment

Should be zero stars.... after waiting 3 hours for a doctor , and dealing with the front desk…read morestaff which was a nightmare, I'm outdone.

No problems at all. Kind friendly people. In and out no issues. Labs or X-rays done on time Doc…read moreon time.

We were in a pinch, both my wife and I got badly ill over New Year's holiday weekend and could t…read moreget in to see anyone. We did a WellNow virtual visit per our BlueCross Blueshield of IL plan and we're happy with the results. We got the antibiotics we needed and the registered nurse assistant covered our health concerns well. We were better with in days. Also even though we paid full price at the time we later got reimbursement checks as BC/BS covered everything but the standard office visit deductible.

Overpriced and poor billing experience. I was bitten by a brown recluse and needed immediate care,…read moreso I went to WellNow shortly before closing. I arrived at 7:50 p.m. and was out by 8. The visit lasted about 10 minutes, and I paid my $60 copay. I later received an additional $120 bill. My insurance said the visit was coded as a 45-minute evaluation with pre-existing conditions. When I disputed it, WellNow billing was dismissive and never followed through after promising to have a manager review the charge. They simply resent the bill. For such a brief, straightforward visit, the cost was excessive and the billing experience was frustrating. If you're insured, I'd recommend seeing your primary care doctor instead.

I selected this spot due to the high ratings. It's semi easy to find. The receptionist told me…read moreyesterday it's across from a hibachi grill spot. Free parking, limited number of spots. Building was nice in the exterior. It's decorated very nicely inside; contemporary & clean, ample seating. The receptionists were nice, took info and I waited about 5 minutes and an older guy, nurse??, took me to my exam room. He returned in 10 minutes and took my info & vitals. Told me doc will be in shortly. She came in 21 minutes. Nice, friendly, mid-aged doctor. The exam room was also clean & presentable. The male nurse was ok when taking my blood. I have had better. The check out receptionist was nice & friendly as well. Decent practice.

They are wonderful, from start to finish. One employee who really stands out is Ameer. He has done…read moreall of my Covid tests and he seriously is amazing---friendly, efficient, helpful, and really cares. He even called me after hours to give me the results of my test. Southwest Urgent Care is truly lucky to have Ameer!

This is my third visit. The first one they ran unnecessary tests and then wanted me to come back…read morefor the results. The results appeared in my chart clearly I was not coming back for a negative result so they could charge me another co-pay. Other visit was fine. Today I've been here for three hours. Three hours!!! They need to tell you it's going to take this long. You ask how long is it once you've been in the room for an hour and a half and they can't answer it. I'm sitting in the room, the light has gone off on me because I'm motionless. This is nuts. Sangeet and Milap Shah and this business- BUSINESS- sucks. Never again and they have my payment so I might as well.

I think customer service is most important. Midwest Staff does a fine job of treating you well. My…read morenurse was great. She was friendly and informative. Wait times really are hard to critique. I've waited at my own doctor for way longer than this place. People seem to think it's an in and out type thing but that is just not possible. Place is clean and smells clean which is helpful. I would defiantly come back if needed.

CVS needs to update their information for their MinuteClinic. If they're open until 7:30 and it…read moresays they take walk-ins, they need to stipulate what time you need to arrive by for that to be a viable option. I drove all the way over there to be a walk-in appointment only for it to tell me there were no walk-in options available! Plus the staff member wasn't very pleasant. If you have to make an appointment in order to be seen, they should just say that and not even give walk-ins as an option!!!

Going to this clinic was a blessing! The Physician Asst was…read moreoutstanding! She listened to and addressed your concerns. I picked up my prescription and now I have relief from my symptoms. I will definitely return to this clinic again If I need to.

Doctor was prompt, listened carefully, friendly .. just awesome…read more My work has me traveling quite often. I woke up one morning. My neck was 3x the size. My throat hurt like ****, and i felt like utter garbage. My clinic and internist were booked and i was due to get on a flight to Denver the following morning. Ugh. I googled and found Chicago Express Doctors. The doctor came in, gave me the strep culture which came back positive. He gave me an injection of antibiotics, which i had never had. He also gave me a steroid to decrease my swelling in my neck. He also gave me a Z-pack, sore throat rinse. I never had to leave the house! No runs to the pharmacy, no waiting in lines. IN-CREDIBLE.. i have had strep many times in my life, but never have i felt better so quickly! Honestly, the throat felt better within 3/4 hours. I was able to get on the plane the next morning, felt wonderful. All i can say is WOW. If only all docs did this. I just can't say enough great things about these guys. Fabulous A++++ thank you!!

I fell at home and had a laceration on my chin. Instead of going to the emergency room in the…read moremiddle of the night, on Saturday, during a pandemic I decided to give this service a try. I left a voice mail with the details and NEVER RECEIVED A CALL BACK. I ended up cleaning and dressing the wound myself and going to urgent care in the morning. Don't waste your time with this.

made appt online. received confirmation by text. also received a call that I missed. they said to…read morecall a 1-800 number to discuss the appointment. I called it, but after 5 min I gave up trying to talk to a human being. arrived at appointment and was told they don't have Advocate Clinics at Walgreens in downtown Chicago. Closest they said was Park Ridge. Won't use Advocate Clinics again.

Nurse Practitioner "Roger" could have cared less. Dismissive and bored. Frustrating!!!!read more