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    Advocate Medical Group Walgreens

    3.0 (6 reviews)
    Closed 9:00 am - 4:00 pm

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    2 years ago

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    8 years ago

    Nurse Practitioner "Roger" could have cared less. Dismissive and bored. Frustrating!!!!

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    10 years ago

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    Roseland Christian Community Health

    Roseland Christian Community Health

    3.5(2 reviews)
    1.1 miBrainerd, Washington Heights

    Call center I think the new call center is a great idea!…read moreI've been coming to CCHS over 5 years and lately I've received the best service ever when calling with questions, concerns or scheduling. Thank you! I called this morning and spoke with ISIS at the center and I was upset about my doctor/practitioner missing an appointment with me the prior day. It's important to me and she understood that. She changed my tune instantly! She was kind, knowledgeable and willing to listen to my plight and feedback. She worked to make sure my concerns will be addressed. That's good for business! People like her that go above and beyond effortlessly!

    Service for the dentist here is bottom of the barrel. The dental company is called Sonrisa. They…read moredon't do many procedures like root canals. It's a miracle if they bother to pick up the phone & for the last 3-4 months they've completely stopped responding to voicemails as well as emails. This lead me to miss an appointment because they randomly rescheduled the appointment without calling to confirm then after I received a text with a seemingly wrong appointment date they would not pick up the phone or respond to my voicemails. I was literally trying to contact them for 4 days & no one responded. On the day of the rescheduled appointment I called them multiple times then someone finally picked up only to tell me the appointment was actually scheduled 1.5 hours earlier than the text that they sent which meant I missed it! They wanted to push back my procedure another month after previously pushing it back a month due to the dentist leaving early because of an emergency. They aren't even busy whenever I come so how is everybody's schedules always packed? I declined to reschedule & immediately switched dental providers after getting off the phone. The new provider actually picked up the phone as well as had an opening within the next couple of days. They also guaranteed same day service. Never coming back here again. The only reason I'm giving an extra star is because when I first came here the dentists tried to fix my tooth in a way that the insurance would cover. It ended up making it way worst. I got an infection which resulted in a toothache where I didn't sleep for 3-4 days. I ended up paying $400 out of pocket for a root canal (would've been $1800 had I gone to the other places they recommended) for a chipped tooth that had ZERO issues for the past 8 years until they attempted to fix it. 2 out of 5 stars

    Colleen Heniff, MD

    Colleen Heniff, MD

    3.9(7 reviews)
    2.7 miMount Greenwood

    Dr. Heniff is flexible and cautious, two things a good doctor needs to be above all else. Her…read moreoffice has a self-checkin that lets you scan your own insurance card and enter everything via touchscreen computer - a big deal to someone that hates paper forms like me. As a physician, she's down to earth and reasonable. She doesn't overtest and she's always available to fill a prescription if you're in a pinch. Patients should take note: the answering service her practice uses close to the end of the day isn't exactly top notch. Twice, they've told me that the office was closed, even saying "everyone left for the day" an hour early. It wasn't true. If the answering service tells you that the office is closed, but hours of operation say it's not, take a few minutes and drive over if you're local. They'll probably still be open.

    My family has been seeing Dr. Heniff for about 2 years now. We have had such a good experience…read more She is kind, considerate and always willing to listen. She does a great job taking care of my two little ones and never makes me feel bad for worrying or overreacting. She just has a very calming effect. She's one of the best. There are two downsides. One - even with an appointment it can sometimes be a half hour wait. Two - they are only open every other Saturday and with two little kids it can be pretty hard to get through the weekend when someone is not feeling well.

    Advocate Medical Group Walgreens - familydr - Updated September 2026

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